QMS 1660, Operation

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Printer Problem
Checklist
QMS 1660 Print System Operation 6-20
n
Is the printer top closed securely?
n
Is there a media jam? If a
PAPER JAM
message displays
and the error indicator lights, see “Clearing Media Jams,”
earlier in this chapter.
3 Is the printer receiving data from the computer?
Yes
n
If the Data indicator blinks after you send a file, the
printer is receiving data.
No
n
Is the printer on line? The message window displays
IDLE
.
n
Is the interface connected to a computer or a network?
n
Is the interface enabled? Check the appropriate Adminis-
tration/Communications/
Interface /Mode menu.
n
Has the communication mode been changed from ESP
(the factory default) to a dedicated mode that does not
match the file you’re sending?
n
Check the status page you printed in step 2.
- If you’re using the serial interface, are the baud rate
(speed of data transmission) of the printer, the com-
puter, and your software application program the
same?
- If you’re using an optional Ethernet or Token-Ring
interface, are the appropriate protocol (or protocols)
enabled? Are the printer and protocol addresses
configured correctly?
n
If you still can’t identify the problem, contact your QMS
vendor.
4 Is the printer printing codes or not printing at all when in ESP
mode?