QIAsymphony SP/AS Consolidated Operating Guide 12/2017
168
Error
Comments and suggestions
Sample positions are
incorrect.
For a user-generated rack file convert the
*.xml
file back to
*.csv
format using the
CSV
Conversion
tool of the QIAsymphony Management Console. Correct the positions of the
samples using Microsoft Excel or Notepad.
Ensure that the correct rack file is selected.
Rack file could not be
found.
Ensure that the correct rack file has been transferred to the QIAsymphony SP/AS instruments.
Ensure that the correct rack file has been transferred to the QIAsymphony SP/AS instruments
before starting assay definition.
The rack file must be in a format that can be recognized by the QIAsymphony SP/AS
instruments (i.e.,
*.xml
). Ensure that the rack file has been converted from
*.csv
format to
*.xml
format using the
CSV Conversion
tool of the QIAsymphony Management Console.
Content of system
generated file is wrong.
Check whether actualization is correct.
Ensure that no errors occur during the process.
Work list errors
Error
Comments and suggestions
Work list could not be
found.
Ensure that the correct work list has been transferred to the QIAsymphony SP/AS instruments
before starting assay definition.
Ensure that the work list has been converted to
*.xml
format using the
CSV Conversion
tool of the
QIAsymphony Management Console.
If using the QIAsymphony AS, ensure that the work list has not expired. Press
Assay Lists
and
check if the required Assay Parameter Set(s) are listed. If the required Assay Parameter Set(s)
are listed, the work list has probably expired.
Assay list does not
display expected Assay
Parameter Set.
Ensure that the work list has not expired. Press
Assay Lists
and check if the required Assay
Parameter Set(s) are listed. If the required Assay Parameter Set(s) are listed, the work list has
probably expired.
Ensure that the Assay Parameter Set(s) and Assay Definition files that are defined in the work list
have been transferred to the QIAsymphony SP/AS instruments before starting assay definition.
Ensure that the name and unique ID of the Assay Parameter Set that is defined in the work list is
identical to the name and unique ID that is defined in the Assay Parameter Set.
Assay Parameter Set and Assay Control Set errors
Error
Comments and suggestions
Invalid check sum.
Ensure that the Assay Parameter Set/Assay Control Set was created using the QIAsymphony
Management Console.
Labware errors
Error
Comments and suggestions
The labware is not visible
in the
Assay Setup |
Sample Rack(s)
and
Assay Setup | Assay
Rack(s)
screen.
Check the
Labware Browser
menu (see Section 3.16 of the
QIAsymphony SP/AS User Manual
—
Operating the QIAsymphony SP
and Section 3.8 of the
QIAsymphony SP/AS User Manual
— Operating the QIAsymphony AS
).
Ensure that the labware file has been transferred to the
Labware AS
folder.
Ensure that the labware file was saved in the correct folder on the USB stick
(
data/Labware/AS/
).
Ensure that the labware file has been transferred to the QIAsymphony SP/AS instruments before
starting assay definition.
Check all categories of listed labware.
Summary of Contents for QIAsymphony AS
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