Qiagen QIAsymphony AS, Operating Manual

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QIAsymphony SP/AS Consolidated Operating Guide 12/2017 12
1.3 Requirements for QIAsymphony SP/AS users
The following table covers the general level of competence and training necessary for
transportation, installation, use, maintenance, and servicing of QIAsymphony SP/AS instruments.
Type of task) Personnel Training and experience
Delivery No special requirements No special requirements
Installation QIAGEN Field Service
Specialists only
Appropriately trained and
experienced personnel familiar
with use of computers and
automation in general
Routine use (running
protocols)
Laboratory technicians or
equivalent
Professional users, such as
technicians and physicians,
trained in molecular biology
techniques
Routine maintenance Laboratory technicians or
equivalent Professional users, such as
technicians and physicians,
trained in molecular biology
techniques
Servicing and annual
preventive maintenance
QIAGEN Field Service
Specialists only
Regularly trained, certified,
and authorized by QIAGEN
1.3.1 Training for QIAsymphony SP/AS users
Customers are trained by a QIAGEN representative upon installation of the QIAsymphony SP/AS
instrument(s). The training takes 1–3 days, depending on the subject and the knowledge level of
the customer.
Basic training covers general operation of the system, user management, configuration,
QIAsymphony Management Console (QMC) software, regular maintenance, and basic
troubleshooting. Application-specific topics will be addressed in an advanced training.
QIAGEN can also provide retraining, for example, after software updates, or for new laboratory
personnel. Please contact QIAGEN Technical Services to get more information about retraining.
1.4 QIAsymphony Cabinet SP/AS
The QIAsymphony Cabinet SP/AS is an optional accessory for QIAsymphony SP/AS instruments.
QIAsymphony Cabinets are specially designed for positioning the QIAsymphony SP/AS
instruments in your laboratory. For more information, visit www.qiagen.com/goto/QIAsymphony
or contact QIAGEN Technical Services.