User Manual
PT-PMS-62S
12.
After-Sales Service
If problems occur while operating the product, please use the troubleshooting and
maintenance information in this manual to deal with these problems. Any transport
costs are borne by the user during the warranty period.
1)
Product Limited Warranty:
The product will be free from defects in materials
and workmanship for
two years
(purchase invoice date shall prevail).
A proof of purchase is the evidence that the unit is within the warranty period. A
bill of sale or receipted invoice must be presented to obtain warranty service.
2)
What the warranty does not cover (servicing available for a fee):
Warranty has expired
The factory applied serial number has been altered or removed from the
product.
Damage, deterioration or malfunction caused by:
Normal wear and tear.
Use of accessories, supplies or parts, not meeting our specifications.
No bill of delivery or invoice as proof of warranty.
The product model displayed on the warranty card does not match the
product model for repairing or it has been altered.
Damage caused by force majeure.
Servicing, not authorized by distributor.
Any other cause not related to a product defect.
Delivery, installation or labor charges for product installation and/or product
setup.
3)
Technical Support:
For any questions or problem troubleshooting inquiries,
contact your distributor or reseller. Please provide the respective product name
and version, a detailed description of the failure situation as well as how the
failure occurred.
