PureTools PT-PMS-42S User Manual Download Page 15

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User Manual

PT-PMS-42S

④

CONTROL:



IR IN:

3.5mm jack to connect the IR receiver for IR pass-through.



IR OUT:

3.5mm jack to connect the IR emitter for IR pass-through.



IR EYE:

3.5mm jack to connect IR receiver to control the switcher by the IR

remote.



FIRMWARE:

Type-A USB port for firmware upgrade.



RS232:

3-pin terminal block to connect the control device (e.g. PC) to control

the switcher by sending RS232 commands. It also supports RS232
pass-through control.



TCP/IP:

RJ45 port to connect the control device (e.g. PC) to control the

switcher by GUI.

⑤

DC 24V:

DC connector for the power adapter connection.

3.3

Receiver Front and Rear Panel

①

Power LED:

The LED illuminates red when power is applied.

②

ARC Mode:

Press the button with paper clip or other sharp tool to enable the ARC

mode, and then the left LED illuminates blue. Press it again to exit the ARC mode
and the LED is off. The ARC mode also be enabled/disabled by sending RS232
command.

③

ARC Audio In:

Toslink connector to connect ARC audio source device (e.g.TV).

④

FW:

Micro-USB port for firmware upgrade.

⑤

HDMI Out:

Type-A female HDMI output port to connect HDMI display (e.g.TV).

⑥

Audio Breakout:

If the ARC mode is OFF, the Toslink connector is connected to

speaker or amplifier for HDMI source audio de-embedding. Note that if the ARC
mode is ON, this port has no audio output.

⑦

IR In:

3.5mm jack to connect the IR receiver for IR pass-through.

⑧

IR Out:

3.5mm jack to connect the IR emitter for IR pass-through.

Summary of Contents for PT-PMS-42S

Page 2: ...ied or reproduced without the prior written consent FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are design...

Page 3: ...907 2006 EU und 2011 65 EU EMC LVD Electro Magnetic Compatibility Low Voltage Directive PureLink GmbH hereby declares that this product PureTools PT PMS 42S complies with Directives 2014 30 EU and 2014 35 EU The full text of the EU Declaration of Conformity is available at the following Internet address http www purelink de ce 4251364718216_CE pdf ...

Page 4: ...all this product near water Do not put any heavy items on the extension cable in case of protrusion Do not remove the housing of the device as opening or removing the housing may expose you to dangerous voltage or other hazards Install the device in a place with sufficient ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the housing may result in fire ...

Page 5: ...iver Front and Rear Panel 9 4 System Connection 11 4 1 Usage Precaution 11 4 2 System Diagram 11 4 3 RS232 Connection 12 4 4 IR Connection 12 5 Button Control 13 5 1 Manual Switching 13 5 2 Auto Switching 13 5 3 Switching Status Query 14 5 4 Resolution Selection 14 5 5 Sound Volume Control 14 6 IR Remote Control 15 7 GUI Control 16 7 1 Video Switching Tab 17 7 2 Resolution Selection Tab 18 7 3 Aud...

Page 6: ...10 GUI Upgrade 30 8 RS232 Control 31 8 1 RS232 Control Software 31 8 2 RS232 Command 35 8 2 1 System Control 36 8 2 2 Video Switching 38 8 2 3 Preset Setting 39 8 2 4 Audio Control 39 8 2 5 Output Resolution Setting 42 8 2 6 EDID Management 43 8 2 7 CEC Control 44 8 2 8 Third party Device Control 47 9 OSD Control 52 10 Firmware Upgrade 55 11 Panel Drawing 56 12 Troubleshooting and Maintenance 57 1...

Page 7: ...he USB C input is ideal for AV interfacing with newer MacBook Chromebook and Windows PC as well as smart phones and tablets The matrix switcher supports auto switching on HDMI HDBaseT with HDMI loop outputs based on TMDS activity signals sensing It also allows users to control system functionality via Web GUI RS232 IR and CEC The matrix switcher is designed to be the central component of AV system...

Page 8: ... front panel buttons RS232 local and pass through IR local and pass through TCP IP CEC and on OSD 1 2 Package List Matrix Switcher 1x PT PMS 42S 4x2 HDMI 2 0 Seamless Matrix Switcher 2x Mounting Ears with 6 Screws 4x Plastic Cushions 1x IR Remote 1x IR Receiver for IR EYE 1x 3 pin Terminal Block 3x 5 pin Terminal Blocks 1x Power Adaptor 24V DC 2 71A HDBaseT Receiver 1x PT HDBT 210 RX HDBaseT Recei...

Page 9: ...nput Audio Input 1 External balanced audio L R for 1 HDMI input port 1 Balanced MIX audio 1 MIC audio Audio Input Connector 2 5 pin terminal blocks 1 3 pin terminal block HDMI Input Audio Stream PCM 7 1 audio Dolby Atmos Dolby TrueHD Dolby Digital Plus DTS X and DTS HD Master Audio pass through Frequency Response 20Hz 20KHz 3dB Max Input Level 2 0Vrms 0 5dB 2V 16dB headroom above 10dBV 316mV nomin...

Page 10: ...Level Deviation L R 0 05dB 1KHz sine at 0dBFS level or max level before clipping Frequency Response Deviation 0 5dB 20Hz 20KHz Output Load Capability L R 1KΩ and higher Supports 10x paralleled 10KΩ loads Stereo Channel Separation 70dB 1KHz Noise Level SPDIF 90dB L R 85dB Control Part Control Port 1 Phantom 48V Switch 1 IR IN 1 IR OUT 1 IR EYE 1 FIRMWARE 1 RS232 1 TCP IP Control Connector 1 2 pin D...

Page 11: ...io Input 1 ARC Audio In Input Connector 1 Toslink Connector Output 1 Audio Breakout Output Connector 1 Toslink connector Audio Format Supports PCM Dolby Digital Dolby True HD DTS and DTS HD Frequency Response 20Hz 20KHz 3dB Max Output Level 2 0Vrms 0 5dB 2V 16dB headroom above 10dBV 316mV nominal consumer line level signal THD N 0 05 80dB 20Hz 20KHz bandwidth 1KHz sine at 0dBFS level or max level ...

Page 12: ...rminal block General Bandwidth 18Gbps HDMI Standard 2 0 HDCP Version 2 2 1 4 compliant CEC Pass through Bidirectional PoC Supported HDMI 2 0 Cable Length 4K 60Hz 4 4 4 5m 4K 60Hz 4 2 0 15m 1080P 20m Transmission Standard HDBaseT Transmission Distance 1080P 60Hz 230 feet 70 meters 4K 60Hz 131 feet 40 meters Operation Temperature 5 55 Storage Temperature 25 70 Relative Humidity 10 90 Power Supply In...

Page 13: ...S Two buttons with blue backlight 1 HDMI output selector 2 HDBT output selector RESOLUTION Two output video resolution selectors Press the 1 HDMI or 2 HDBT button repeatedly to cycle through the four video resolutions A series of four LEDs one of which illuminates blue to indicate which resolution is selected VOLUME Press the volume knob in to toggle among MIX MIC and AUDIO OUT audio control and t...

Page 14: ...ect the display device Note The 2 HDMI and 2 HDBT ports output the same signal SPDIF Toslink connector to connect speaker or amplifier for HDMI OUT default or HDBT OUT audio de embedding or it is used for ARC audio output from PT HDBT 210 RX receiver AUDIO 5 pin terminal block to connect speaker or amplifier for HDMI OUT default or HDBT OUT audio de embedding AUDIO INPUTS MIX 5 pin terminal block ...

Page 15: ...er LED The LED illuminates red when power is applied ARC Mode Press the button with paper clip or other sharp tool to enable the ARC mode and then the left LED illuminates blue Press it again to exit the ARC mode and the LED is off The ARC mode also be enabled disabled by sending RS232 command ARC Audio In Toslink connector to connect ARC audio source device e g TV FW Micro USB port for firmware u...

Page 16: ...able The LINK LED illuminates orange when there is a valid HDBaseT link between the switcher transmitter and the receiver The HDCP LED illuminates green when the video contains HDCP content DC 24V DC connector for the power adapter connection If the switcher transmitter is connected to the power adaptor the receiver doesn t need to connect power adaptor due to the HDBT output port of switcher tran...

Page 17: ...am illustrates the typical input and output connection of the switcher Tx Rx LINK HDCP DC 24V 1 HDMI 2 HDMI 3 HDMI 4 USB C 1 HDMI Phantom 48V ON OFF MIC FIRMWARE RS232 Tx Rx 2 HDBT L R AUDIO SPDIF IR EYE IR IN IR OUT OUTPUTS AUDIO INPUTS CONTROL 2 HDMI L R MIX L R AUDIO Game Console Laptop MacBooK RS232 Tx Rx IR STEREO BRIDGE MONO L R MIC LINE 48V MIC 1 2 INPUTS Audio Player Speaker Amplifier Soun...

Page 18: ...port of switcher the third party device can be controlled by sending RS232 commands via the RS232 Control tab of GUI Please refer to the chapter 7 7 RS232 Control Tab for more details 4 4 IR Connection The switcher provides IR EYE port for switcher control and provides IR IN and IR OUT ports to be used together with the IR In and IR Out ports of receiver for source or display device control Connec...

Page 19: ...DMI or 2 HDBT output 1 Press AUTO and the button LED turns blue 2 Press either 1 HDMI or 2 HDBT output button and the corresponding button LED turns blue 3 Press AUTO button again to confirm the setting otherwise it will automatically confirm after three seconds 4 Repeat the above three steps can exit auto mode but the input source will remain the current setting Note The AUTO button LED illuminat...

Page 20: ...e blue and last for 3 seconds Press 1 HDMI output button and then the 2 HDMI source button illuminates blue and last for 3 seconds 5 4 Resolution Selection Press the 1 HDMI or 2 HDBT button on RESOLUTION area repeatedly to cycle through the four video resolutions A series of four LEDs one of which illuminates blue to indicate which resolution is selected 5 5 Sound Volume Control Press volume knob ...

Page 21: ... Select output channel Press BLACK and then select output channel to make it output black screen Enable Disable OSD menu Confirm and Navigation buttons OK UP DOWN LEFT and RIGHT for OSD menu Return to the previous OSD menu MIX input audio control Mute Volume Down and Volume Up HDMI output audio control Mute Volume Down and Volume Up HDBT output audio control Mute Volume Down and Volume Up 4 USB C ...

Page 22: ...The default IP settings are IP Address 192 168 0 178 Subnet Mask 255 255 255 0 Type 192 168 0 178 in the internet browser it will enter the below log in webpage Username admin Password admin Type the user name and password and then click Login to enter the section for video switching ...

Page 23: ...ted input source to HDMI output Click AUTO to enable disable auto switching mode HDBT OUTPUT Switch the selected input source to HDBT output Click AUTO to enable disable auto switching mode Preset Save the current routing status to preset 1 6 or recall the previously saved preset ...

Page 24: ...User Manual PT PMS 42S 18 7 2 Resolution Selection Tab HDMI OUTPUT Select the HDMI output video resolution HDBT OUTPUT Select the HDBT output video resolution ...

Page 25: ...e Select the HDMI audio stream of source device for 1 HDMI input Embedded Select the external balanced audio 5 pin to be embed in 1 HDMI input MIX MIX input audio volume control Volume Down Volume Up Mute unmute MIC MIC input audio volume control Volume Down Volume Up Mute unmute ...

Page 26: ...olume cannot be adjusted HDMI OUT Select HDMI OUT audio to be de embedded by the SPDIF output port The SPDIF output audio volume will automatically follow the volume of HDMI output audio When adjusting the HDMI output audio volume the volume bar of SPDIF output audio will automatically be changed HDBT OUT Select HDBT OUT audio to be de embedded by the SPDIF output port The SPDIF output audio volum...

Page 27: ...User Manual PT PMS 42S 21 7 4 Configuration Tab 7 4 1 PoC Setting Turn on or off PoC for HDBT output port ...

Page 28: ...for the selected input source Upload user defined EDID by the below steps Step 1 Prepare the EDID file bin on the control PC Step 2 Select the User defined Step 3 Click the box and then select the EDID file bin according the tooltip Step 4 Click Confirm to upload the user defined EDID ...

Page 29: ...ol Tab If the input source devices and display devices support CEC they can be controlled by the below control buttons to replace IR remote 1 Source Control Select the input source which needs to be controlled and then press function buttons ...

Page 30: ...User Manual PT PMS 42S 24 2 Display Control Select the output display which needs to be controlled and then press function buttons ...

Page 31: ...s the CEC command can be edited and saved in the Trigger box Select the input source and then type CEC command in the Trigger 1 or Trigger 2 box to control the selected source Select the output display and then type CEC command in the Trigger 1 or Trigger 2 box to control the selected display ...

Page 32: ...User Manual PT PMS 42S 26 7 6 Tags Setting Tab INPUTS Modify the label of input sources Preset Modify the label of presets ...

Page 33: ...ar end third party e g Projector which is connected to the RS232 port of HDBaseT receiver Select HEX or ASCII format Baud Rate Supports 2400 4800 9600 19200 38400 57600 or 115200 Command Ending NULL CR LF or CR LF can be chosen Command Type command in this textbox to be sent Trigger On Type Power On command in this textbox to turn on the third party device Trigger Off Type Power Off command in thi...

Page 34: ...User Manual PT PMS 42S 28 7 8 Network Setting Tab Static IP or Dynamic Host Configuration Protocol DHCP Modify the static IP Address Subnet Mask and Gateway ...

Page 35: ...User Manual PT PMS 42S 29 7 9 Security Setting Tab Modify the login password Lock or unlock the front panel buttons ...

Page 36: ...sername and password the same as the GUI log in setting modified password will be available only after rebooting to login the configuration interface After that click Administration in the source menu to get to Upload Firmware as shown below Select the desired update file and press Apply it will start upgrading then ...

Page 37: ...ple Installation Please download the latest Software Version from the link below https docklight de download Docklight zip Then follow the installation wizard for installation on Windows 7 and 10 After the installation Docklight can be run for the first time and should look like the below screen shot Registration is not necessary unless you wish to save settings on exit so unless you wish to regis...

Page 38: ...up window can also be closed with Continue An empty project is enough to send and receive commands easily The default setting is always Start with a blank project blank script Click Continue to close this window Click OK to close this window ...

Page 39: ...e click on COM1 in the corresponding setup window In the following window select the drop down menu labeled Send Receive on Comm Channel select the appropriate COM port and then click on OK at the bottom right corner All other settings can be left at default for most applications but refer to device RS232 settings to be sure Double click on COM1 to change to the right COM port ...

Page 40: ...licking on Play 1 Then the keyboard function must be activated so that commands can be written in the communication window 2 Finally enter the command for example 50701 This is then confirmed by pressing Enter to send Any response from the connected device will appear in red 3 Select the right COM port ...

Page 41: ...ne Note All commands needs to be ended with CR LF In the commands and are symbols for easy reading and do not need to be typed in actual operation Type the command carefully it is case sensitive Click Play to open the communication Enable the keyboard type in function Command sending area Monitoring area indicates if the command sent works 1 2 3 ...

Page 42: ...CK OFF Unlock front panel buttons KEYPAD_LOCK OFF GET_KEYPAD_LOCK Get the front panel buttons locking status KEYPAD_LOCK ON KEYPAD_LOCK OFF GET_DEVICE_TYPE Get system model PT PMS 42S GET_DEVICE_IPADDR Get GUI IP address IP_ADDR 192 168 0 178 FACTORY_RESET Reset to factory default FACTORY_RESET GET_DEVICE_FIRMWAR EINF Get firmware version FIRMWARE V1 0 0 SET_PORT_RELAY 01 ON Turn on PoC for HDBT o...

Page 43: ... 05 06 output port UPDATE_MODE MAIN 01 UPDATE_MODE MAIN 01 Updating UPDATE_MODE MAIN SUCCESS UPDATE_MODE HDCP22 PARAM Upgrade the HDCP 2 2 of port PARAM PARAM 01 04 input port PARAM 05 06 output port UPDATE_MODE HDCP22 01 UPDATE_MODE HDCP22 01 Updating UPDATE_MODE HDCP22 SUCCESS SET_MODE_DOWNSCL AR ON Enable video resolution down scaling DOWNSCLAR_MODE ON SET_MODE_DOWNSCL AR OFF Disable video reso...

Page 44: ...TO_SWITCH Get the auto switching mode of HDMI and HDBT outputs AUTOSWITCH 01 ON AUTOSWITCH 02 OFF SET_AV INPARAM TO OUTPARAM1 OUTPARAM2 Switch input INPARAM to output OUTPARAM1 OUTPARAM2 INPARAM 01 04 OUTPARAM1 OUTPARAM2 01 02 ALL SET_AV 01 TO 02 SET_AV 01 TO 01 02 SET_AV 04 TO ALL AV 01 TO 02 AV 01 TO 01 02 AV 04 TO ALL GET_AV Get the input channel on output channel one by one Video Audio OUT 01 ...

Page 45: ...DE 01 8 2 4 Audio Control Command Description Command Example and Feedback SET_IIS_SEL PARAM Set the audio source of the audio output L R port to PARAM PARAM 01 02 01 HDMI output audio 02 HDBT output audio SET_IIS_SEL 01 IIS_AUDIO 01 GET_IIS_SEL Get the audio source of the audio output L R port IIS_AUDIO 01 SET_SPDIF_SEL PARAM Set the audio source of the SPDIF output port to PARAM PARAM 01 03 01 H...

Page 46: ...ON AUDIO_MUTE ALL ON SET_AUDIO_MUTE PARAM OFF Unmute the audio PARAM PARAM 01 05 ALL 01 HDMI output audio 02 HDBT output audio 03 MIX audio 04 MIC audio 05 L R output audio ALL All audio SET_AUDIO_MUTE 01 OFF SET_AUDIO_MUTE ALL OFF AUDIO_MUTE 01 OFF AUDIO_MUTE ALL OFF GET_AUDIO_MUTE PARAM Get the output status of PARAM audio PARAM 01 05 ALL 01 HDMI output audio 02 HDBT output audio 03 MIX audio 04...

Page 47: ...BEDDED OFF Select the internal HDMI audio stream of source device for 1 HDMI input AUDIO_EMBEDDED OFF GET_AUDIO_EMBEDDED 01 Get the audio source of 1 HDMI input AUDIO_EMBEDDED ON AUDIO_EMBEDDED OFF SET_AUDIO_MIX PARAM1 PARAM2 Enable disable the output PARAM1 audio to mix with MIX audio PARAM1 01 02 ALL 01 HDMI Output 02 HDBT Output ALL All outputs PARAM2 ON OFF SET_AUDIO_MIX 01 ON SET_AUDIO_MIX AL...

Page 48: ...O_MIC 01 ON AUDIO_MIC 01 OFF AUDIO_MIC ALL OFF AUDIO_MIC ALL ON GET_AUDIO_MIC PARAM Get the MIC audio status of output PARAM PARAM 01 02 ALL 01 HDMI Output 02 HDBT Output ALL All outputs GET_AUDIO_MIC 01 GET_AUDIO_MIC ALL AUDIO_MIC 01 OFF AUDIO_MIC 02 OFF 8 2 5 Output Resolution Setting Command Description Command Example and Feedback SET_OUTPUT_RES PARAM1 TO PARAM2 Set the output resolution of ou...

Page 49: ...ion of output PARAM PARAM 01 02 ALL GET_OUTPUT_RES 01 OUTPUT RES 1080 60 TO 01 8 2 6 EDID Management Command Description Command Example and Feedback SET_EDID_MODE CAL PARAM1 TO PARAM2 The HDMI input PARAM2 invoke built in EDID PARAM1 PARAM1 01 03 EDID PARAM2 01 03 1 HDMI IN 3 HDMI IN PARAM1 EDID 01 1080P 60Hz 2CH 02 4K 30Hz 4 4 4 2CH 03 4K 60Hz 4 4 4 2CH SET_EDID_MODE CAL 01 TO 02 EDID_MODE CAL 0...

Page 50: ... UPL Please Send Edid Data in 15s GET_EDID_MODE PARAM Get the EDID data of input PARAM PARAM 01 04 GET_EDID_MODE 01 EDID_MODE UPL 01 8 2 7 CEC Control Command Description Command Example and Feedback SET_CEC_MODE ON Enable CEC control CEC_MODE ON SET_CEC_MODE OFF Disable CEC control CEC_MODE OFF GET_CEC_MODE Get CEC status CEC_MODE ON CEC_MODE OFF When CEC control is enabled if the input source de...

Page 51: ...ND_CECCMD 03 01 CEC blue ray up SEND_CECCMD port 02 DOWN SEND_CECCMD 03 02 CEC blue ray down SEND_CECCMD port 03 LEFT SEND_CECCMD 03 03 CEC blue ray left SEND_CECCMD port 04 RIGHT SEND_CECCMD 03 04 CEC blue ray right SEND_CECCMD port 09 Back to submenu SEND_CECCMD 03 09 CEC blue ray menu SEND_CECCMD port 0D Exit SEND_CECCMD 03 0D CEC blue ray Exit SEND_CECCMD port 41 Volume up SEND_CECCMD 03 41 CE...

Page 52: ...C blue ray skid backward SEND_CECCMD port 6C Power off SEND_CECCMD 03 6C CEC Source Power off SEND_CECCMD port 6D Power on SEND_CECCMD 03 6D CEC Source Power on Control the output display Command Description Command Example and Feedback SEND_CECCMD port 34 Input channel selection SEND_CECCMD 04 34 CEC TV input select SEND_CECCMD port 41 Volume up SEND_CECCMD 04 41 CEC TV VOL SEND_CECCMD port 42 Vo...

Page 53: ...t PARAM2 RS232 Port 01 The RS232 port of the switcher 02 The RS232 port of the far end HDBaseT receiver PARAM3 01 07 Represents the baud rate of third party device PARAM3 Baud Rate 01 2400 02 4800 03 9600 04 19200 05 38400 06 57600 07 115200 XXXX ASCII or HEX characters SEND_A_01_05 1234 56789 Explanation Send the ASCII command 123456789 to the third party device which is connected to the RS232 po...

Page 54: ...aseT receiver PARAM3 01 07 Represents the baud rate of third party device PARAM3 Baud Rate 01 2400 02 4800 03 9600 04 19200 05 38400 06 57600 07 115200 XXXX ASCII or HEX characters SET_OF_A_01_03 123 456789 Explanation Automatically send the ASCII command 123456789 to the third party device which is connected to the RS232 port of switcher The baud rate of third party device is 9600 SET_OF_H_02_03 ...

Page 55: ...he third party device when the system is powered on PARAM1 01 02 Represents the RS232 port PARAM1 RS232 Port 01 The RS232 port of the switcher 02 The RS232 port of the far end HDBaseT receiver PARAM2 01 07 Represents the baud rate of third party device PARAM2 Baud Rate 01 2400 02 4800 03 9600 04 19200 05 38400 06 57600 07 115200 ...

Page 56: ...the far end HDBaseT receiver PARAM3 01 07 Represents the baud rate of third party device PARAM3 Baud Rate 01 2400 02 4800 03 9600 04 19200 05 38400 06 57600 07 115200 XXXX ASCII or HEX characters SET_OF_A_01_03 123 456789 Explanation Automatically send the ASCII command 123456789 to the third party device which is connected to the RS232 port of switcher The baud rate of third party device is 9600 ...

Page 57: ...rty device when the system is powered off or enter standby mode PARAM1 01 02 Represents the RS232 port PARAM1 RS232 Port 01 The RS232 port of the switcher 02 The RS232 port of the far end HDBaseT receiver PARAM2 01 07 Represents the baud rate of third party device PARAM2 Baud Rate 01 2400 02 4800 03 9600 04 19200 05 38400 06 57600 07 115200 ...

Page 58: ...n at least two seconds on the front panel 2 Press the MENU button on the IR remote Operation Press direction buttons on IR Remote or on the front panel to switch between menu options and menu pages Press OK on the IR Remote or ENTER button on the front panel to confirm the selection Options include Picture Sound Option System and Info PICTURE MENU Note When setting the Picture Mode to User Picture...

Page 59: ...User Manual PT PMS 42S 53 SOUND MENU OPTION MENU ...

Page 60: ...User Manual PT PMS 42S 54 SYSTEM MENU INFO MENU ...

Page 61: ...her and connect the FIRMWARE port of switcher to the PC with USB cable 3 Power on the switcher and then the PC will automatically detect a U disk named of BOOTDISK 4 Double click to open the U disk 5 Directly copy the latest upgrade file bin to the BOOTDISK U disk 6 Remove the USB cable after firmware upgrade 7 After firmware upgrade the switcher should be restored to factory default by sending co...

Page 62: ...C 24V 1 HDMI 2 HDMI 3 HDMI 4 USB C 1 HDMI Phantom 48V ON OFF MIC FIRMWARE RS232 Tx Rx 2 HDBT L R AUDIO SPDIF IR EYE IR IN IR OUT OUTPUTS AUDIO INPUTS CONTROL 2 HDMI L R MIX L R AUDIO 1 HDMI 2 HDMI 3 HDMI SOURCE OUTPUTS RESOLUTION VOLUME PT PMS 42S Presentation Matrix 436 4 mm 44 0 mm 140 mm 19 5 mm 84 mm ...

Page 63: ... loose connection Make sure the connection is good The switcher is broken Send it to authorized dealer for repairing POWER indicator doesn t work or no respond to any operation Fail connection of power cord Make sure the power cord connection is good Cannot control the device by control device e g a PC through RS232 port Wrong RS232 communication parameters Type in correct RS232 communication para...

Page 64: ...s expired The factory applied serial number has been altered or removed from the product Damage deterioration or malfunction caused by Normal wear and tear Use of accessories supplies or parts not meeting our specifications No bill of delivery or invoice as proof of warranty The product model displayed on the warranty card does not match the product model for repairing or it has been altered Damag...

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Page 68: ... Technical Support Phone 49 5971 800299 0 Fax 49 5971 800299 99 Technical Support Hours 8 30 AM to 5 00 PM Monday thru Thursday 8 30 AM to 4 00 PM Friday Write to PureLink GmbH Von Liebig Straße 10 D 48432 Rheine www purelink de info purelink de ...

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