PT113
Instruction Manual
30
7.3 QUESTIONS AND ANSWERS
Questions and Answers below may help if you get into difficulty. Notes in relation to a PC refer to a PC
running Microsoft Windows.
Question
:
My PC could not interface with the PT113. How can I check the COM port?
Answer
:
− Connect the instrument to the PC and run Hyper Terminal or alternate terminal program.
− Short circuit your COM port RXD and TXD pins. Check if the sending of data is received
or not by using any terminal software. You can also test the PT113 COM ports as described
in The Diagnostic Tests section
by short circuiting RXD and TXD terminals.
Question
:
AzComT installation needs a restart every time. How can I install it?
Answer
:
− Read and follow the installation notes in the installation directory.
− Update your computer (visit
).
Question
:
AzComT could not connect to the instrument. What can I do?
Answer
:
− Check the power, data cabling and LED status of the PT113 instrument.
− Check the correct port is selected in AzComT.
− Check PC port settings.
− Remove other connections. Re-energize the PT113 instrument and then make
connection.
Question
:
My PC doesn’t have a COM port. How can I connect instrument to my PC?
Answer
:
− You can use an RS-232 / USB converter for serial interfacing via USB port, available from
PT, and select the COM port with in the Connection Settings menu.
Question
:
My PC has a COM port but I couldn’t see the COM port in the Connection Settings menu.
How can I solve that problem?
Answer
:
− Other software may already be connected to that COM port. Close all applications before
running AzComT.
Question
:
I need very fast interfacing. What is the response delay time of the PT113?
Answer
:
− The PT113 response delay is a maximum of 4 milliseconds for weight data. Extremely fast
interfacing.
Question
:
What is the external data update rate of PT113?
Answer
:
− Only continuous data output rate might be called external update rate, which depends on
the baud rate and data length but can be up to 65 readings per second.
Question
:
How can I check the Ethernet connection?
Answer
:
− The PT113EN can be pinged. Issue the command ping followed by the IP address of the
PT113EN from any computer on the same network as the PT113EN. You should see a
short response time.
Question
:
EtherX is searching but it could not find any instruments over the Local Area Network.
Answer
:
− Check the Exceptions tab in Windows Firewall settings. EtherX should be marked.
− Check the firewall of any Anti-virus program to make sure it is not being blocked.
Question
:
I have made a crossover connection with the PT113EN but EtherX could not find it.
Answer
:
− Check the Internet Protocol (TCP/IP) Properties in Local Area Connection of Windows.
− IP address and gateway address blocks of the PT113EN and PC should be the same in a
cross over connection.
7.4 ADDITIONAL RESOURCES
Technical Note TN 16.779 Software and Communication with Azure Series Instruments
