PRTC Digital TV Manual Download

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Watch what the PRTC Digital Video service
can do for your home entertainment.

Welcome to PRTC Digital TV, powered by Microsoft Mediaroom.

With the easy-to-read

programming guide and easy-to-use menu and navigation screens, watching

TV just got, well, easier. Every PRTC Digital Receiver is High Definition ready so you

can enjoy the clearest picture and the brightest colors with your HD television.

And with Whole Home DVR you can pause, rewind and play live TV from any receiver

in your house. You can even record all your favorite shows and watch them

when you want, where you want. The Whole Home DVR gives you the freedom to

access your recordings from any TV in your house with a PRTC Digital Receiver.

Summary of Contents for Digital TV

Page 1: ...TV Your Guide to PRTC s Digital TV Whole Home DVR Service P O W E R E D B Y M I C R O S O F T M E D I A R O O M T M P A L M E T T O R U R A L T E L E P H O N E C O O P E R A T I V E Y O U R O N L Y L O C A L T O T A L C O M M U N I C A T I O N S P R O V I D E R ...

Page 2: ...r Every PRTC Digital Receiver is High Definition ready so you can enjoy the clearest picture and the brightest colors with your HD television And with Whole Home DVR you can pause rewind and play live TV from any receiver in your house You can even record all your favorite shows and watch them when you want where you want The Whole Home DVR gives you the freedom to access your recordings from any ...

Page 3: ... Program 20 DISCOVER PREVIEW AND ENJOY YOUR CHOICES WITH VIDEO ON DEMAND Rent Movies From Video On Demand 20 Play Your Current Video Rentals 21 Order Pay Per View Events 22 Paying For On Demand Rentals And Pay Per View Events 22 YOUR PRTC WHOLE HOME DVR HAS IT ALL Schedule Programs For Recording 22 Schedule A Series Recording From The Program Info Screen 23 Solve Conflicts In Recording Schedules 2...

Page 4: ...for damage Position it in an open space to allow airflow around the box Do not place the box in an enclosed entertainment unit or cabinet Do not place the box on a soft surface such as a rug sofa bed or other similar surface The Digital Receiver should not be next to an external heat source that could raise the temperature of the box Connection into a surge protector along with your other audio vi...

Page 5: ...ome video network 11 Power power adaptor connection FRONT PANEL CISCO CIS430 The Cisco CIS330 and the Cisco CIS430 have identical front panel controls and lights only the size varies 1 Power Powers on and off the Digital Receiver When held for more than 5 seconds the digital receiver is restarted Green light indicates that the power is on 2 Link LED Green light indicates data or programming stream...

Page 6: ...and hold the button Press while holding the button then release both All mode buttons will flash twice 2 Enter 9 5 5 on the number keypad The button will flash twice 3 Press the mode button for or if you would like to send the volume control to a device assigned to one of those buttons The mode button will flash three times 4 If you want VOLUME and to control all devices depending on the active mo...

Page 7: ...ess the POWER button on your remote control this will power on your TV and Digital Receiver simultaneously t PVS JOTUBMM UFDIOJDJBO QSPHSBNNFE ZPVS 135 SFNPUF DPOUSPM TP UIBU ZPV DBO control your television set If you need to reprogram your remote control at any time visit http www prtc coop or call 843 538 5481 and select option 1 CHANGE THE CHANNEL Your new PRTC Video service offers a great new ...

Page 8: ... 9 ratio 1 Press 2 Press the right arrow key to navigate to the SETTINGS menu Use the down arrow key to select Television and press 3 Press the down arrow key to select the Screen Aspect Ratio and High Definition screen and press 4 Use the up and down arrow keys to select from t TUBOEBSE EFmOJUJPO t 8JEFTDSFFO TUBOEBSE EFmOJUJPO t Q IJHI EFmOJUJPO PS J IJHI EFmOJUJPO EFQFOEJOH PO ZPVS 57 5 Press T...

Page 9: ... or to deselect the channel t 5P SFNPWF BMM TFMFDUFE DIBOOFMT VTF UIF MFGU BSSPX LFZ to highlight UNCHECK ALL and press t 5P TFF POMZ UIF DIBOOFMT ZPV IBWF TFMFDUFE GPS ZPVS GBWPSJUFT MJTU TFMFDU VIEW ALL and press 4 Select SAVE and press once you are finished selecting all of your favorite channels 5 Press on your remote to view your customized favorites guide Select LIVE TV then FAVORITES and pr...

Page 10: ...o select specific channels from the onscreen list For faster navigation use the button This will scroll up or down a page at a time t 1SFTT to lock a channel A lock will appear Press again to unlock the channel t 6TF UIF MFGU BSSPX LFZ to select UNLOCK ALL and Press This will unlock all channels t 6TF UIF MFGU BSSPX LFZ to select VIEW LOCKED ONLY to see only the channels you locked 3 Select SAVE a...

Page 11: ...r remote to temporarily stop a live TV program 2 A progress bar will appear onscreen This will show you the start and end times of your current program how much time has elapsed and at what point you paused the program The program will remain paused for up to 90 minutes If you cannot return to your program in 90 minutes simply press RECORD so that you can resume viewing when you are ready 3 Press ...

Page 12: ...NT MOVIES FROM VIDEO ON DEMAND 1 Access the VIDEO ON DEMAND menu screen by performing one of the actions listed below t 1SFTT VIDEO ON DEMAND on your remote t 1SFTT Use the Arrow Keys to select VIDEO ON DEMAND Highlight BROWSE VIDEOS and press 2 Use the right arrow key to select movies and press 3 Use the down arrow key to browse categories like NEW RELEASES and COMEDY Or to search for a particula...

Page 13: ...gital Receivers in your home will not allow you to record programs in addition to the original 2 a recording conflict would occur You may only watch programs or modify your original recordings with your second or third Digital Receiver SCHEDULE PROGRAMS FOR RECORDING There are multiple ways you can record a program that is scheduled to air in the future You can also set your Whole Home DVR to reco...

Page 14: ...he fields on the MANUAL RECORD screen t PV DBO FMFDU UP LFFQ UIF SFDPSEFE QSPHSBN VOUJM ZPV EFMFUF JU PS ZPV DBO BMMPX ZPVS Whole Home DVR to delete it when it is time to make room for new recordings 5 Select RECORD and press to schedule the recording SOLVE CONFLICTS IN RECORDING SCHEDULES Your PRTC Whole Home DVR can record up to 2 programs at the same time If you try to record a third program a ...

Page 15: ...l a page at a time 5 Select the program or series you would like to cancel and press 6 Select DON T RECORD or CANCEL SERIES from the PROGRAM INFO screen and press Cancel Future Recordings With The Program Guide 1 Press 2 Use the Arrow Keys to locate and select the program that is scheduled to be recorded 3 Press RECORD once to cancel a series recording or twice to cancel a single recording The red...

Page 16: ...6 Use the left arrow key to enter the alpha numeric keypad on the left side of the screen 7 Enter a password between 6 and 8 characters long 8 Next use the right arrow key to return to the password field and then use the down arrow key to highlight the Confirm password field 9 Use the left arrow key to enter the alpha numeric keypad on the left side of the screen 10 Enter a password between 6 and ...

Page 17: ...t be cancelled The same is true for all Video on Demand rentals WHOM SHOULD I CALL IF THERE IS A DISRUPTION IN MY VIDEO SERVICE You should call 843 538 5481 and select option 1 Please call this number to report any problems you encounter In some cases rebooting the digital receiver can fix problems You can do this by pressing the MENU botton then selecting Settings and Restart System Use the Go to...

Page 18: ... call 843 538 5481 and select option 1 THE DIGITAL RECEIVER WILL NOT RESPOND There is a green LED surrounding the Digital Receiver s power button that should flash each time a remote button is pressed If the green light flashes when you press buttons on the remote but the Digital Receiver does not respond to your commands you may need to restart your receiver To restart press and hold the Digital ...

Page 19: ...e r i e s H i g h w a y W a l t e r b o r o S C 2 9 4 8 8 8 4 3 5 3 8 2 0 2 0 T E C H N I C A L S U P P O R T Te c h n i c a l s u p p o r t i s a v a i l a b l e 2 4 h o u r s a d a y 7 d a y s a w e e k a t 8 4 3 5 3 8 5 4 8 1 O N T H E W E B w w w p r t c c o o p o r E M A I L i n f o p r t c c o o p ...

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