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PRTC Digital TV Ser vice 

Technical Support (843) 538-5481

www.PRTC.coop

PRTC Digital TV Ser vice

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ORDER PAY PER VIEW EVENTS

Live sporting events like WWE, UFC and many others are available through Pay Per View. You can 
purchase upcoming events up to 14 days in advance. 
1. Press 

 . Use the up and down arrow keys 

 

to navigate to 

CHANNEL 950.

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to find out what’s playing in the future.

t1SFTT

FF 

 to skip ahead 24 hours.

t1SFTT

REW 

 to go back 24 hours.

2. Select the live event or program you want to order and press

 

 

. A 

PROGRAM INFO

 screen will 

appear with details including event time and pricing. Press

 

 

to order.

 

Note:

 If you have set up your parental locks, you may be asked to enter your PIN before the purchase is complete.

3. Press

 

 

to confirm your order. Press 

 

or 

EXIT TO 

 

to resume watching normal programming.

4. Tune to the event’s channel on the scheduled day and time. If you tune in late, you will not be able 
to rewind to see what you missed.

 

Note:

 Unlike Video on Demand, Pay Per View events must be watched at the scheduled time. You will be charged for

 

any event that you order, even if you don’t watch it.

PAYING FOR ON DEMAND RENTALS AND PAY PER VIEW EVENTS

Any orders you place onscreen are automatically added to your monthly bill. You will find them in the 
Usage Charges section. They will be listed by title with date rented and rental cost.

YOUR PRTC WHOLE HOME DVR HAS IT ALL

Your PRTC Whole Home DVR gives you multiple advanced recording features like recording 2 
programs at once and watch recorded content from any Digital Receiver in the house! You’ve already 
learned how to use your remote to control live TV... another feature of your PRTC Whole Home DVR. 
In this section you will learn how to schedule, manage and view a recorded program or series.

 

Note:

 The Whole Home DVR feature only allows you to record 2 programs with your main Digital Receiver. Other

 

Digital Receivers in your home will not allow you to record programs in addition to the original 2 – a recording

 

conflict would occur. You may only watch programs or modify your original recordings with your second or

 

third Digital Receiver.

SCHEDULE PROGRAMS FOR RECORDING

There are multiple ways you can record a program that is scheduled to air in the future. You can also 
set your Whole Home DVR to record one show one time, all episodes of a series and more.

Schedule A Single Or Series Recording From The Program Guide

1. Press 

 . Use the Arrow Keys to scroll through the available content and highlight a program.

2. Press 

RECORD 

. A single red dot appears next to the program listing in the guide to indicate that 

a recording is scheduled.
3. Press 

RECORD 

 twice to schedule a recording of the same program at the same day and time 

every week. Three red dots appear next to the program listing in the guide to indicate that a series 
recording is scheduled.
4. Press 

RECORD 

 a third time to cancel the recording. All red dots will disappear.

5. Press 

 

or 

EXIT TO 

 

to resume watching normal programming.

Schedule A Single Recording From The Program Info Screen

1. Access the 

PROGRAM INFO

 screen using one of the following actions:

t1SFTT

 while watching a program you want to record.

t1SFTT

 

 . Use the Arrow Keys to highlight a program to record and press 

 

.

2. Select 

RECORD EPISODE

 and press

 

 

.

3. If you would like to add time to a program that is currently being recorded (in case you think it 
might run long), select   then the down arrow key 

 

to select 

RECORD OPTIONS.

 Select 

STOP 

RECORDING

 and press

 

 

. Select a time and press

 

 

.

4. Select 

RECORD 

 and press

 

 

.

Schedule A Series Recording From The Program Info Screen

1. Access the 

PROGRAM INFO

 screen using one of the following actions:

t1SFTT

 while watching a program you want to record.

t1SFTT

 

 . Use the Arrow Keys to highlight a program to record and press   .

2. Select 

RECORD SERIES

 and press

 

 

.

3. Use the Arrow Keys to select the time and press

 

 

.

4. Select from the following options to limit your recordings:

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Summary of Contents for Digital TV

Page 1: ...TV Your Guide to PRTC s Digital TV Whole Home DVR Service P O W E R E D B Y M I C R O S O F T M E D I A R O O M T M P A L M E T T O R U R A L T E L E P H O N E C O O P E R A T I V E Y O U R O N L Y L O C A L T O T A L C O M M U N I C A T I O N S P R O V I D E R ...

Page 2: ...r Every PRTC Digital Receiver is High Definition ready so you can enjoy the clearest picture and the brightest colors with your HD television And with Whole Home DVR you can pause rewind and play live TV from any receiver in your house You can even record all your favorite shows and watch them when you want where you want The Whole Home DVR gives you the freedom to access your recordings from any ...

Page 3: ... Program 20 DISCOVER PREVIEW AND ENJOY YOUR CHOICES WITH VIDEO ON DEMAND Rent Movies From Video On Demand 20 Play Your Current Video Rentals 21 Order Pay Per View Events 22 Paying For On Demand Rentals And Pay Per View Events 22 YOUR PRTC WHOLE HOME DVR HAS IT ALL Schedule Programs For Recording 22 Schedule A Series Recording From The Program Info Screen 23 Solve Conflicts In Recording Schedules 2...

Page 4: ...for damage Position it in an open space to allow airflow around the box Do not place the box in an enclosed entertainment unit or cabinet Do not place the box on a soft surface such as a rug sofa bed or other similar surface The Digital Receiver should not be next to an external heat source that could raise the temperature of the box Connection into a surge protector along with your other audio vi...

Page 5: ...ome video network 11 Power power adaptor connection FRONT PANEL CISCO CIS430 The Cisco CIS330 and the Cisco CIS430 have identical front panel controls and lights only the size varies 1 Power Powers on and off the Digital Receiver When held for more than 5 seconds the digital receiver is restarted Green light indicates that the power is on 2 Link LED Green light indicates data or programming stream...

Page 6: ...and hold the button Press while holding the button then release both All mode buttons will flash twice 2 Enter 9 5 5 on the number keypad The button will flash twice 3 Press the mode button for or if you would like to send the volume control to a device assigned to one of those buttons The mode button will flash three times 4 If you want VOLUME and to control all devices depending on the active mo...

Page 7: ...ess the POWER button on your remote control this will power on your TV and Digital Receiver simultaneously t PVS JOTUBMM UFDIOJDJBO QSPHSBNNFE ZPVS 135 SFNPUF DPOUSPM TP UIBU ZPV DBO control your television set If you need to reprogram your remote control at any time visit http www prtc coop or call 843 538 5481 and select option 1 CHANGE THE CHANNEL Your new PRTC Video service offers a great new ...

Page 8: ... 9 ratio 1 Press 2 Press the right arrow key to navigate to the SETTINGS menu Use the down arrow key to select Television and press 3 Press the down arrow key to select the Screen Aspect Ratio and High Definition screen and press 4 Use the up and down arrow keys to select from t TUBOEBSE EFmOJUJPO t 8JEFTDSFFO TUBOEBSE EFmOJUJPO t Q IJHI EFmOJUJPO PS J IJHI EFmOJUJPO EFQFOEJOH PO ZPVS 57 5 Press T...

Page 9: ... or to deselect the channel t 5P SFNPWF BMM TFMFDUFE DIBOOFMT VTF UIF MFGU BSSPX LFZ to highlight UNCHECK ALL and press t 5P TFF POMZ UIF DIBOOFMT ZPV IBWF TFMFDUFE GPS ZPVS GBWPSJUFT MJTU TFMFDU VIEW ALL and press 4 Select SAVE and press once you are finished selecting all of your favorite channels 5 Press on your remote to view your customized favorites guide Select LIVE TV then FAVORITES and pr...

Page 10: ...o select specific channels from the onscreen list For faster navigation use the button This will scroll up or down a page at a time t 1SFTT to lock a channel A lock will appear Press again to unlock the channel t 6TF UIF MFGU BSSPX LFZ to select UNLOCK ALL and Press This will unlock all channels t 6TF UIF MFGU BSSPX LFZ to select VIEW LOCKED ONLY to see only the channels you locked 3 Select SAVE a...

Page 11: ...r remote to temporarily stop a live TV program 2 A progress bar will appear onscreen This will show you the start and end times of your current program how much time has elapsed and at what point you paused the program The program will remain paused for up to 90 minutes If you cannot return to your program in 90 minutes simply press RECORD so that you can resume viewing when you are ready 3 Press ...

Page 12: ...NT MOVIES FROM VIDEO ON DEMAND 1 Access the VIDEO ON DEMAND menu screen by performing one of the actions listed below t 1SFTT VIDEO ON DEMAND on your remote t 1SFTT Use the Arrow Keys to select VIDEO ON DEMAND Highlight BROWSE VIDEOS and press 2 Use the right arrow key to select movies and press 3 Use the down arrow key to browse categories like NEW RELEASES and COMEDY Or to search for a particula...

Page 13: ...gital Receivers in your home will not allow you to record programs in addition to the original 2 a recording conflict would occur You may only watch programs or modify your original recordings with your second or third Digital Receiver SCHEDULE PROGRAMS FOR RECORDING There are multiple ways you can record a program that is scheduled to air in the future You can also set your Whole Home DVR to reco...

Page 14: ...he fields on the MANUAL RECORD screen t PV DBO FMFDU UP LFFQ UIF SFDPSEFE QSPHSBN VOUJM ZPV EFMFUF JU PS ZPV DBO BMMPX ZPVS Whole Home DVR to delete it when it is time to make room for new recordings 5 Select RECORD and press to schedule the recording SOLVE CONFLICTS IN RECORDING SCHEDULES Your PRTC Whole Home DVR can record up to 2 programs at the same time If you try to record a third program a ...

Page 15: ...l a page at a time 5 Select the program or series you would like to cancel and press 6 Select DON T RECORD or CANCEL SERIES from the PROGRAM INFO screen and press Cancel Future Recordings With The Program Guide 1 Press 2 Use the Arrow Keys to locate and select the program that is scheduled to be recorded 3 Press RECORD once to cancel a series recording or twice to cancel a single recording The red...

Page 16: ...6 Use the left arrow key to enter the alpha numeric keypad on the left side of the screen 7 Enter a password between 6 and 8 characters long 8 Next use the right arrow key to return to the password field and then use the down arrow key to highlight the Confirm password field 9 Use the left arrow key to enter the alpha numeric keypad on the left side of the screen 10 Enter a password between 6 and ...

Page 17: ...t be cancelled The same is true for all Video on Demand rentals WHOM SHOULD I CALL IF THERE IS A DISRUPTION IN MY VIDEO SERVICE You should call 843 538 5481 and select option 1 Please call this number to report any problems you encounter In some cases rebooting the digital receiver can fix problems You can do this by pressing the MENU botton then selecting Settings and Restart System Use the Go to...

Page 18: ... call 843 538 5481 and select option 1 THE DIGITAL RECEIVER WILL NOT RESPOND There is a green LED surrounding the Digital Receiver s power button that should flash each time a remote button is pressed If the green light flashes when you press buttons on the remote but the Digital Receiver does not respond to your commands you may need to restart your receiver To restart press and hold the Digital ...

Page 19: ...e r i e s H i g h w a y W a l t e r b o r o S C 2 9 4 8 8 8 4 3 5 3 8 2 0 2 0 T E C H N I C A L S U P P O R T Te c h n i c a l s u p p o r t i s a v a i l a b l e 2 4 h o u r s a d a y 7 d a y s a w e e k a t 8 4 3 5 3 8 5 4 8 1 O N T H E W E B w w w p r t c c o o p o r E M A I L i n f o p r t c c o o p ...

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