Proroute H685, User Manual

Page: 6 / 109

E-mail: support@proroute.co.uk www.proroute.co.uk
However, if a 3G only capable SIM is installed into the H685 4G, the SIM does not allow a 4G
connection. This applies to any mobile router.
If you need to remotely connect to your H685, it may need a publicly routable IP address, the
most straight-forward method is using a Fixed Public IP SIM. Please contact
support@proroute.co.uk for help with these SIMs.
1.3 Signal strength and antennas
Make sure the signal is good enough where you test or install the router for your application.
Weak signal will affect the router
’s performance. If there is poor signal reaching the router
inside, you may require an external antenna, feel free to contract Proroute for antenna options
support@proroute.co.uk .
If you find your signal strength is poor in the area both inside and outside, you will want to try
a different mobile network.
When using an external antenna, keep in mind there is significant signal loss down the length
of coaxial cable from antenna to modem. Therefore it is recommended to use 5m max of cable
if possible. If possible it is always better to move the router closer to the external antenna, and
run a shorter coaxial but longer ethernet data cable.