Promise VSky H3970hDM, Product Manual

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If you are able to enter the BIOS Setup by pressing F2, reset the BIOS to factory defaults by pressing F9.
Save and exit the BIOS Setup.
If you cannot enter the BIOS Setup, clear the CMOS by following instructions:
1. Power down server. Do not unplug the power cord.
2. Open the chassis. For instructions, see your server system manual.
3. Move jumper from the default operation position, covering pins 1 and 2, to the reset / clear position,
remove the cover from pins 1 and 2.
4. Remove AC power.
5. Wait 5 seconds.
6. Move the jumper back to default position, covering pins 1 and 2.
7. Close the server chassis.
8. Power up the server.
The CMOS is now cleared and can be reset by going into BIOS setup.
Note: Removing AC Power before performing the CMOS Clear operation will cause the system to
automatically power up and immediately power down, after the procedure is followed and AC power
is re-applied. If this happens, remove the AC power cord again, wait 30 seconds, and reinstall the
AC power cord. Power up system and proceed to the <F2> BIOS Setup Utility to reset the desired
settings.
You may also need to perform a BIOS bank select after clearing the CMOS.
Collecting System Event Log for investigation
If the back panel LED blinks for 30 to 60 seconds upon applying AC power to the power supply, the
baseboard management controller (BMC) is initializing. If not, then the BMC is not functioning. If the BMC is
working, try to gather system event log (SEL) information for investigation.
Examples of troubleshooting system boot issues
Below are some examples on how to troubleshoot system boot issues.
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