Promega Corporation · 2800 Woods Hollow Road · Madison, WI 53711-5399 USA · Toll Free in USA 800-356-9526 · 608-274-4330 · Fax 608-277-2516
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www.promega.com
TM276 · Revised 5/21
11. Appendix
11.A. General Care
Proper care for the GloMax
®
20/20 Luminometer ensures accurate measurements and preserves sensitivity.
•
Do not spill liquids into the sample compartment. Wipe up any spills immediately.
•
Periodically wipe off the outside of the instrument with a cloth dampened in deionized water or 70% ethanol. Do
not use solvents or abrasive cleaners. Take caution when cleaning the touch screen. Use a laboratory tissue
dampened with 70% ethanol to remove fingerprints.
•
Do not open the lid while a measurement is in progress. This action may damage the light detector.
11.B. Warranty and Service
The GloMax
®
20/20 Luminometer comes with a one-year warranty from Promega. Additional warranty is available.
For more information contact Promega Technical Services. Contact information is available on the web at:
www.promega.com
. E-mail:
To obtain service during the warranty period, please take the following steps:
1.
Contact Promega Technical Services.
2.
Carryout minor adjustments or tests as suggested by your Technical Services contact.
3.
If it is determined that the instrument should be returned for repair, Promega Technical Services will arrange for
service by an authorized GloMax
®
service agent. You will be issued a Promega return authorization number.
Note:
YOU MUST OBTAIN an Promega return authorization number before returning a luminometer for service.
4.
Before returning the luminometer, you will be reponsible for cleaning it and providing a Certificate of
Decontamination (see Section 11.D)
