PROLiNK Hurricane 9200/S, User Manual

Page: 190 / 205

Hurricane 9200/S ADSL Ethernet Router User’s Guide
190
Problem Troubleshooting Suggestion
automatically.
•
Verify that a Network Address Translation rule
has been defined on the Hurricane 9200/S to
translate the private address to your public IP
address. The assigned IP address must be
within the range specified in the NAT rules (see
Chapter 4). Or, configure the PC to accept an
address assigned by another device (see “Quick
Start Part 2 — Configuring Your Computers”).
The default configuration includes a NAT rule for
all dynamically assigned addresses within a
predefined pool (see the instructions in Chapter
8 to view the address pool).
My LAN PCs cannot
display web pages on
the Internet.
Verify that the DNS server IP address specified on
the PCs is correct for your ISP, as discussed in the
item above. If you specified that the DNS server be
assigned dynamically from a server, then verify with
your ISP that the address configured on the
Hurricane 9200/S is correct, then You can use the
ping utility, described on page 175, to test
connectivity with your ISP’s DNS server.
Configuration Manager Program
I forgot/lost my
Configuration Manager
user ID or password.
If you have not changed the password from the
default, try using “root” as both the user ID and
password. Otherwise, you can reset the device to the
default configuration by pressing & hold onto the
Reset button on the back panel of the device for 5
secs (using a pointed object such as a pen tip).
Then, type the default User ID and password shown
above. WARNING: Resetting the device removes
any custom settings and returns all settings to their
default values.
I cannot access the
Configuration Manager
program from my web
browser.
Use the ping utility, discussed in the following
section, to check whether your PC can communicate
with the Hurricane 9200/S’s LAN IP address (by
default 192.168.1.1). If it cannot, check the Ethernet
cabling.
Verify that you are using Internet Explorer v5.0 or later,
or Netscape Navigator v 6.1 or later. Support for
Javascript® must be enabled in your browser. Support
for Java® may also be required.
Verify that the PC’s IP address is defined as being on
the same subnet as the IP address assigned to the LAN
interface on the Hurricane 9200/S.
My changes to
Configuration Manager
are not being retained.
Be sure to use the Commit function after any changes.
This function is described on page 45.