24
7.0
Troubleshooting
If you have a question or problem, the troubleshooting table may help (See Table 9). If you need
assistance, phone Powerware Service or your local Powerware office. Please have the model number and
serial number (located on the rear of the unit) available.
If the unit must be returned, Powerware will give you a Return Authorisation (RA) number. Phone
Powerware National Service & Repair Centre on 1300 303 059 for an RA number before returning the unit
for any reason.
This section explains:
•
UPS alarms and conditions
•
How to silence an alarm
•
Service and Support
Audible Alarms and UPS Conditions
The UPS has an audible alarm feature to alert you of potential power problems. Use Table 9 to determine
and resolve the UPS alarms and conditions.
