25
Silencing an Audible Alarm
To silence an alarm for an existing fault, press the
button. If UPS status changes, the alarm beeps,
overriding the previous alarm silencing. The alarm does not silence if there is a low battery condition.
Table 9. Troubleshooting Guide
Alarm or Condition
Possible Cause
Action
The
indicator is not on,. The power cord is not
Check the power cord connections.
the UPS does not start
connected correctly.
The wall outlet is faulty.
Have a qualified electrician test and repair the
outlet.
The
indicator is flashing, The UPS is in Standby
Press the On button to supply power to the connected
power is not available at
mode.
equipment.
the UPS output receptacles.
The UPS does not provide
The batteries need changing
Plug the UPS into a power outlet for 24 hours to
expected backup time.
or service.
charge the battery. After charging the battery, press
and hold the
button for3 seconds, then check
the indicator.
If the
indicator is still on, see “UPS
Maintenance” on Page 16 to replace the battery.
The self-test failed.
Plug the UPS into a power outlet for at least 3 hours
to charge the battery. After charging the battery, press
and hold the
button for 3 seconds, the check the
indicator.
If the
indicator is still on, see “UPS
Maintenance” on Page 16 to replace the battery.
UPS internal temperature is
The UPS shuts down automatically in 10 seconds.
too high.
Turn off and unplug the UPS. Clear vents and remove
any heat sources. Ensure the airflow around the UPS
is not restricted. Wait at least 5 minutes and restart
the UPS. If the condition persists, contact your service
representative.
1 beep every 4
UPS on battery.
The UPS is powering the equipment with battery
seconds
power. Prepare your equipment for shutdown.
2 beeps every 2
The battery is running low.
3 minutes or less of battery power remains (depending
seconds
on load configuration and battery charge).
Save your work and turn off your equipment. The
alarm cannot be silenced.
