PowerQuick PQ 500-1, Manual

Page: 43 / 48

PowerQuick Powered Ascender (39) PQ500-1 1-Sep-15
Loaner Ascender $500* Included in Service Fee*
Initial Phone Response 24-hour 24-hour Weekdays 8 am to 5 pm
On-site Response $25/hr 8:00 a.m. to 5:00 p.m.,
PST, Monday through Friday
$37.5/hr Before 8:00 a.m. and
after 5:00 p.m., PST, Monday
through Friday
Certification to Reestablish Expired
Warranty N/A N/A Inspection/replacement of
capstan, bearings, seals.
Inspection/replacement of
major components
$800 plus Time & Materials
Replacement/Upgrade
When damaged beyond safe repair or when
upgrading to a new version
$Actual material and man-
hours costs
$Actual material and man-hours
costs not to exceed $3,000
Full Retail Cost
* Loaner for time of repair. To be returned within 3 days of receipt of repaired ascender or subject to rental charges
of $500 per week.
6.
Invoicing
Upon credit approval, PowerQuick Concepts, Inc. will invoice the client for the services performed and materials supplied, and the
expenses incurred by PowerQuick Concepts, Inc. personnel on assignment to the client to the extent described in this contract
and the Schedule of Rates, published and enclosed as part of this Service Contract. All invoices are net and payable in U.S.
dollars drawn on a U.S. bank within thirty (30) days of the date of the invoice. At its discretion PowerQuick Concepts, Inc.
reserves the right to require full or partial payment in advance. Invoices not paid in accordance with the terms set forth above are
subject to interest charges at the rate of 1 1/2 percent per month, unless prohibited by law, in which case invoices will be subject
to interest at the maximum legal contract rate.
7.
How to Request Service
For the standard maintenance option, package your ascender and ship it with a Request for Service to your authorized service
center. A maintenance request form is located at the end of this contract. It is also available for download from our web site at
www.powerquickinc.com.
In the case of field service, a written purchase order on company stationery, or its equivalent, indicating the location and scope of
the work to be performed is required before Company personnel can be dispatched to a client’s job site, whether an operating
plant, shipyard, marina, or a waterborne vessel underway or at dockside.
The purchase order, for either field service or plant service, must be executed by those authorized to enter into such contracts in
the name of the client. In emergency situations, verbal requests may be honored; however, a written purchase order marked
CONFIRMING must be provided as soon as possible thereafter. A purchase order from a client will constitute acceptance of all
terms and conditions in this contract. Any oral or written purchase order submitted to and accepted by PowerQuick Concepts, Inc.
or an authorized maintenance facility will be subject to and be deemed to incorporate by reference the terms and conditions set
forth in this service contract. No additional or different terms will apply unless expressly agreed to by the maintenance facility in
writing. Acceptance of or payment for any services constitutes Buyer’s agreement to the terms and conditions contained in this
service contract.
8.
Safety Devices, Legal Requirements
Seller shall not be required to furnish any safety devices required by law or otherwise, except those specified herein, seller does
not warrant or guarantee that the equipment sold hereunder will comply with local, state or federal laws or regulations or
electrical, building or other codes or requirements.