User’s Guide for Polycom HDX Desktop Systems
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Polycom, Inc.
To view or call a group:
From the Favorites screen or Directory screen, highlight the group name, then
do one of the following:
•
To view the contacts inside the group, press the center
Select
button on the
remote control or keypad.
•
To place a call to the group, press the
Call
button on the remote control or
keypad. Depending on how your system is configured, it attempts to call
the group using a pre-defined list of call types. Contact your system
administrator for more information.
Refreshing Entries from the Polycom Global Directory Server
The global directory entries are periodically refreshed on systems registered to
the Polycom Global Directory Server. You can also manually refresh the global
directory entries on your system.
To manually refresh Polycom GDS entries:
1
Press
Directory
on the remote control or keypad.
2
Select
Group > Polycom GDS
.
3
Select
Options > Refresh
.
Contacts with Presence
If your system is automatically provisioned and registered to a global
directory server, your Favorites might include default LDAP group members
and up to 200 global Contacts stored by the presence service.
If the system is registered with a global directory, you could see the following
icons next to Contacts on the Favorites screen.
You cannot call a group that contains another group, and you cannot call a group
that exceeds your system’s multipoint calling capability.
Icon
Presence
Description
Available
The system is set to Available and is registered
with a presence service.
Do Not Disturb
•
The system is set to Do Not Disturb and is
registered with a presence service.
or
•
The system is set to Available but is in a call
and is not available to receive another call.
