Polycom 3725-26470-004/A User Manual Download Page 1

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Version 3.0.5

July 2012

3725-26470-007/A

User’s Guide for Polycom

HDX

Desktop Systems

Summary of Contents for 3725-26470-004/A

Page 1: ...Version 3 0 5 July 2012 3725 26470 007 A User s Guide for Polycom HDX Desktop Systems...

Page 2: ...ial e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or clerical errors Information in thi...

Page 3: ...Calendar 8 Ending a Call 8 Types of Video Calls You Can Make 9 Participating in an Encrypted Call 10 Using Your Polycom HDX 4000 Series as a Computer Monitor 10 Controlling What You See 11 Selecting...

Page 4: ...o Display on the Web 35 Logging In and Out 36 Using a Polycom SoundStation IP 7000 Conference Phone with a Polycom HDX System 36 Using Polycom Conferencing for Microsoft Outlook 38 Using Microsoft Off...

Page 5: ...ve experience but you need a quick refresher This guide covers instructions for the following models Polycom HDX systems can be customized to show only those options used in your organization Therefor...

Page 6: ...call camera presets when followed by a number delete all camera presets Return to the previous screen Cycle through display layouts Place or answer a call Display the onscreen keyboard to enter text S...

Page 7: ...y The Power button affects any HDX system within the range of the remote control regardless of the Channel ID setting Select the far site or near site camera to control Access onscreen help see system...

Page 8: ...ton on the side of the system The Polycom splash screen is displayed within about 10 seconds To power off the Polycom HDX 4500 system Press and hold the power button on the side of the monitor The mon...

Page 9: ...se your system to place a video call in any of these ways Entering a name or number on the Place a Call screen Choosing a site from Recent Calls list Favorites screen Speed Dial Directory Calling into...

Page 10: ...ompts you You can also specify characters in the dial string as instructed by the system administrator 4 Press Call on the keypad or remote control to place the call Call progress indicators appear on...

Page 11: ...al entry you want to call on the Home screen 2 Press Call to place the call Contact your administrator for information about speed dial entries Calling from the Directory The directory can include a l...

Page 12: ...ontrol and select Calendar 2 Find a meeting scheduled with the Polycom Conferencing Add In for Microsoft Outlook which is indicated with on the Calendar screen 3 Select Join Now to call into the meeti...

Page 13: ...thod for placing the call ISDN Depending on the H 323 gatekeeper or SIP server the access code of the near site gateway the speed code and the ISDN number of the far site Contact your system administr...

Page 14: ...lock icon might not accurately indicate whether the call is encrypted if the call is cascaded or includes an audio only endpoint If encryption is required on your system the far end must support encry...

Page 15: ...you would when sending video to a projector Controlling What You See Selecting and Adjusting a Camera or Other Video Source You can use the keypad or remote control to select and adjust the built in...

Page 16: ...control During a multipoint call being hosted by a system in the call you can only adjust a camera at the far site that is currently speaking 2 Press the arrow buttons on the keypad or remote control...

Page 17: ...ter is completely closed Off means you are not in a call Setting and Using Camera Presets Camera presets are stored camera positions that you can create ahead of time or during a call The system uses...

Page 18: ...replaced Depending on how your system is configured you might need to press Preset before you press a number To delete all presets 1 If you are in a call press Near on the keypad or Near on the remot...

Page 19: ...wing options Press View Computer on the keypad The View Computer button is lit when you are viewing the computer desktop Press Content on the remote control Using the Content button on the remote cont...

Page 20: ...following screen layouts 3 Near site big far site small 4 Near site full screen 5 Far site full screen 1 Content big far and near sites small 2 Content big far site small 3 Content and far site same s...

Page 21: ...tton on the keypad or the Content button on the remote control 1 Far near sites same size on first monitor Far site computer full screen on second monitor 2 Far site full screen on first monitor near...

Page 22: ...or Controlling What You Hear Adjusting Volume You can raise or lower the volume of the meeting Changing the volume affects only the sound you hear at your site To adjust the volume Press Volume on the...

Page 23: ...op speakers to the connectors on the side of the Polycom HDX 4000 series system monitor The microphone input provides audio for video conferencing only it does not provide input for other computer app...

Page 24: ...een Before you show content check that the computer video is configured to use one of these supported resolutions and refresh rates To start sending content select one of the following options Press t...

Page 25: ...ent IP application 2 Enter the IP address or host name of the Polycom HDX system and the meeting password if one is set 3 On the computer click Connect 4 Open the content you want to show and click in...

Page 26: ...nd a content source when using People on Content For more information on how to set up a room to maximize the People on Content feature see the Administrator s Guide for Polycom HDX Systems You can al...

Page 27: ...If your system is registered with a global directory server you can see information about other active sites that are registered with the same Global Directory Server These entries are stored on the G...

Page 28: ...rrow your search results 3 Enter a name in the search field by Spelling the name using the number buttons on the keypad or remote control Spelling the name using the onscreen keyboard or by pressing K...

Page 29: ...can delete any contact that was created locally 1 Press Directory on the remote control or keypad 2 Open the Favorites group that contains the contact you want to delete To open a group select it The...

Page 30: ...systems support global groups and Favorites groups Global directory entries are assigned to a global group by your system administrator You cannot edit or delete global directory groups The Favorites...

Page 31: ...roup from Favorites 1 From the Favorites or Directory screen highlight the group name 2 Press on the remote control or keypad or select Options Delete Group Points to note about groups You cannot rena...

Page 32: ...ory entries on your system To manually refresh Polycom GDS entries 1 Press Directory on the remote control or keypad 2 Select Group Polycom GDS 3 Select Options Refresh Contacts with Presence If your...

Page 33: ...s the Polycom MGC or Polycom RMX conference platform The number of sites allowed in the call is determined by the capabilities of the system or bridge hosting the call The call can include any combina...

Page 34: ...y on the remote control or keypad 2 Highlight a group folder in the directory list 3 Press Call to place the call Depending on how your system is configured it attempts to call the group using a pre d...

Page 35: ...eturn to the Home screen Multipoint Viewing Modes What you see during a multipoint call can vary depending on how the Polycom HDX system is configured the number of sites participating and whether con...

Page 36: ...h control must give up control The type of host for the multipoint call and the systems in the call determine whether chair control is available Discussion Multiple sites are displayed in continuous p...

Page 37: ...he configuration of all login information such as user names and passwords are transmitted using an encrypted channel including those user names and passwords used to communicate with third party syst...

Page 38: ...atically answer video calls 1 Select System from the Home screen 2 Select User Settings from the System screen 3 If you want to automatically answer incoming point to point video calls set Auto Answer...

Page 39: ...your change and return to the Home screen Allowing Video Display on the Web If your system administrator has allowed access to user settings you can choose whether to allow viewing of the room where...

Page 40: ...or for more information To log out Press Option on the remote control or keypad and select Logout to log out manually The system automatically logs out the current account when the system goes to slee...

Page 41: ...call and audio is not muted To place a multipoint call using a connected SoundStation IP 7000 conference phone 1 Call the first site 2 When the call connects press the Add Video or Add Phone soft key...

Page 42: ...n button on the remote control or keypad and select Calendar To view more information about a meeting on the calendar highlight it and press on the remote control or keypad Depending on how your syste...

Page 43: ...Lync contacts but those changes do not appear on any other device To manage your contacts using Office Communicator or Microsoft Lync 1 Log in to Office Communicator or Microsoft Lync with the same a...

Page 44: ...ate in multipoint calls that are hosted by Microsoft audio and video servers Icon Presence State Description Do Not Disturb Indicates that the HDX system or Office Communicator or Microsoft Lync user...

Page 45: ...X system monitor Holding and Resuming CCCP Calls When an HDX system is registered to a Microsoft Lync server the HDX system can participate in Lync hosted multipoint calls You can place calls on hold...

Page 46: ...udio only conference To activate call forwarding 1 Make sure that the Polycom system is not in a call 2 From the Place a Call screen on the Polycom system dial the Feature Access Code provided by the...

Page 47: ...ress Select again The call becomes an audio only conference with all of the systems If the system that dialed the flash hook hangs up the other systems remain connected in a call with audio and video...

Page 48: ...r system administrator has allowed access to user settings you can set up the system to speak each number as you enter it in the dialing entry field on the Place a Call screen To enable audio confirma...

Page 49: ...ovide support for Polycom solution components only Additional services for supported third party Unified Communications UC environments integrated with Polycom solutions are available from Polycom Glo...

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