31
I
f you encounter problems with your scanner, please review the
installation instructions and troubleshooting suggestions
contained in this guide.
For further assistance call our customer support phone
number listed on the back cover of this guide. One of our
representatives will be happy to assist you between Monday and
Friday. To avoid any delays, please have the following
information available before calling:
•
•
Scanner name and model number.
•
•
A detailed description of the problem.
•
•
This guide.
•
•
Your computer manufacturer and its model number.
•
•
The speed of your CPU (Pentium, 486, etc.).
•
•
Your current operating system and BIOS (optional).
•
•
Other interface cards in your system (including I/O
address settings and IRQ settings).
•
•
Name of software package(s), version or release number
and manufacturer of the software.
We are continuously enhancing the performance of our
product drivers. To check for the latest device driver visit our
Web site.
Attention
Summary of Contents for V1.2
Page 9: ...1 Chapter I Hardware Installation ...
Page 13: ...5 Chapter II Software Setup ...
Page 16: ...8 ...
Page 17: ...9 Chapter III Usage and Maintenance ...
Page 23: ...15 Chapter IV Using TWAIN ...
Page 35: ...27 Appendix A Troubleshooting ...
Page 38: ...30 Appendix B Customer Service ...
Page 40: ...32 Appendix C Index ...