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PlexWriter 8/2/20 Operation Manual  

67

Appendix D: Helpful Contacts

Company

Phone

Fax

Product

Web

and/or E-mail

Address

Adaptec

408-945-8600

408-262-2533

SCSI boards &
CD-R software

www.adaptec.
com

Advansys

800-525-7443

408-383-9612

SCSI interface
boards

www.
advansys.com

AMC

800-390-9328

425-861-8391

Devices,
cables, acc.

cust.svc@
amcdirect.com

Bason
Comp.

800-238-4453

818-727-9064

SCSI interface
boards

www.bowin.
com

CeQuadrat

800-330-6734

650-843-3799

CD-R software

www.
cequadrat.com

Creative
Labs

405-742-6600

405-742-6633

Sound boards

www.
creativelabs.
com

Creative
Digital
Research

408-255-0999

408-255-1011

Windows,
UNIX CD-R
software

www.cdr.com

Diamond

800-468-5846

408-325-7408

Sound boards

www.
diamondmm.
com

DPT

407-830-5522

407-260-5366

SCSI interface
boards

www.dpt.com

DTC

408-474-0868

408-474-0828

SCSI interface
boards

www.
datatechnology.
com

FWB

650-482-4800

650-482-4858

Mac device
drivers

www.fwb.com

Pacific
Inter
Connects

408-654-0234

408-982-9329

Audio cables

www.piccable.
com

Plextor

408-980-1838

408-986-1010

Recommend
boards, audio
cables, all
other technical
support needs

support@
plextor.com
BBS: 408-986-
1569

Testa CD
Labs

520-531-1880

CD-Tach
performance
benchmarks

http://tcdlabs.
simplenet.com

Summary of Contents for PlexWriter 8/2/20

Page 1: ...We appreciate the confidence you have shown in us Our goal is to put you and keep you on the leading edge of CD technology To get you there we first have to help you install your PlexWriter drive prop...

Page 2: ...the party responsible for compliance of FCC Rules otherwise the user loses authority to operate the equipment CAUTION Use of controls or adjustments or performance of procedures other than those speci...

Page 3: ...Do I Have to Change My PlexWriter s Termination Setting 13 Do I Have to Change Other PlexWriter Settings 15 Setting Jumpers on an Internal PlexWriter Drive 15 Setting Switches on an External PlexWrite...

Page 4: ...ting Performance Problems 47 Troubleshooting Audio Problems 47 Troubleshooting Disc Problems 49 6 Frequently Asked Questions about Recording 53 Appendix A PlexWriter Specifications 55 Appendix B Insta...

Page 5: ...ter drive to you could very well be a 30 second fix to them But we will never know unless you contact us Meet Your PlexWriter 8 2 20 The PlexWriter 8 2 20 is a CD ReWritable drive that provides profes...

Page 6: ...look at some of the things you can do with your PlexWriter 8 2 20 Record audio onto writable or rewritable CD media Play music CDs Periodically back up your computer s hard disk including operating s...

Page 7: ...bsystem sold by a third party Save Your Box Be sure to save the box after you have installed your PlexWriter drive The box and its packaging material were designed and drop tested to ensure that your...

Page 8: ...PCI SCSI Kit CD RW drive X X X X 4 mounting screws X X Approved CD RW media 1 piece X X X X Approved CD R media 1 piece X X X X Plextor CD with bundled software Plextor Manager and CD Res Q X X X X S...

Page 9: ...ont Panel of the PlexWriter 8 2 20 Drive Tray front door Attached to tray drawer Headphone jack Stereo mini jack for headphones and powered speakers Volume control Controls volume of headphone jack Th...

Page 10: ...igid object to eject tray if automatic eject button does not work Turn OFF power before using this feature Rear Panel Internal Drive Figure 2 Rear Panel of the PlexWriter 8 2 20 Internal Drive Audio o...

Page 11: ...Figure 3 Rear Panel of the PlexWriter 8 2 20 External Drive SCSI ID Use this dial to designate SCSI ID numbers Rotate the dial to change the number If you are using more than one SCSI peripheral you m...

Page 12: ...his table to determine what else you ll need to install your PlexWriter Internal or external PlexWriter in Plextor box labeled Drive Kit with PCI SCSI Interface What You Have What Else You Need Import...

Page 13: ...face board in your computer SCSI interface board SCSI ribbon cable Purchase a SCSI interface board from a local or mail order computer store Use only high performance bus mastering SCSI interface boar...

Page 14: ...high power audio amplifier microwave oven toaster etc Keep the area around your drive clean from dust smoke and other contaminants Use a soft dust free cloth for cleaning your drive Do not allow mois...

Page 15: ...ovide this flexibility Plextor lets you specify the drive s settings before it is installed On an internal drive you determine settings by the position of jumpers on the jumper block at the rear of th...

Page 16: ...the only SCSI peripheral In this case don t change the SCSI ID Leave it set to the original factory setting of 4 You have a PlexWriter Drive with PCI SCSI Kit If you bought a Plextor kit with a SCSI...

Page 17: ...to a unique number Do I Have to Change My PlexWriter s Termination Setting The PlexWriter is shipped from the factory with its SCSI termination set ON You can leave the PlexWriter s SCSI termination s...

Page 18: ...the PlexWriter s SCSI termination using the instructions later in this chapter Termination Power Some interface boards and peripherals have the ability to disable and enable termination power This sho...

Page 19: ...setting This enables or disables turns ON or OFF SCSI termination Factory setting is enabled ON See page 13 for an explanation of SCSI termination and to determine if you need to change this setting...

Page 20: ...Settings for Jumpers at the Rear of the Internal Drive Changing Jumper Settings To remove a jumper pull it off with your fingers or a pair of needle nose pliers CAUTION Ensure power to the drive is OF...

Page 21: ...OFF 3 ON ON OFF 4 Factory setting OFF OFF ON 5 ON OFF ON 6 OFF ON ON 7 ON ON ON For example the factory setting for SCSI ID 4 is made by installing a jumper across Pin 3 of the jumper block leaving Pi...

Page 22: ...or turned off NOTE The SCSI interface board that is bundled in the Plextor kits has Auto Termination so turning off its termination is unnecessary However you still must sometimes specify termination...

Page 23: ...nd external connectors of your host adapter are used then the termination of your SCSI host adapter should be removed disabled or turned OFF The last peripheral on your internal cable and the last per...

Page 24: ...X speed at best To achieve full 8X writing performance use a CardBus PCMCIA card Install the SCSI Board This is a PlexWriter installation and operation manual it is not a SCSI interface board operatio...

Page 25: ...details 3 Carefully remove the SCSI interface board from its packaging CAUTION Discharge any static electricity you may have on your body by touching a grounded object before you remove the host adap...

Page 26: ...r Drive This section explains how to install an internal PlexWriter drive in a PC If you have an external drive go to the section titled Install an External PlexWriter Drive on page 28 Before proceedi...

Page 27: ...I cable that came with the kit The SCSI cable in your PC has a free connector Use that SCSI cable The SCSI cable in your PC does not have a free connector If you already have one other SCSI peripheral...

Page 28: ...you may have to remove screws that hold the panel in place Figure 11 Removing the Cover Panel from a Bay 4 Determine if you must install mounting rails on the sides of your drive To do so insert the d...

Page 29: ...e before you insert the drive into your computer Then thread the cable through the front of the open bay you plan to use and back toward the SCSI interface board The drive should slide smoothly into t...

Page 30: ...e SCSI cable to Pin 1 on the interface board and Pin 1 on the drive Each connector on the ribbon cable has a key in the middle This key should fit into a slot in the middle of each connector of the SC...

Page 31: ...output connector on the rear panel of your PlexWriter drive to your sound board See Using Sound Boards and Audio Cables on page 30 for more information about audio cables 11 Mount the PlexWriter drive...

Page 32: ...need to change the switch dial and terminator settings on your PlexWriter and other peripherals Before proceeding double check your SCSI number setting SCSI termination setting and other switch contro...

Page 33: ...rals connect them as shown in Figure 16 Figure 16 Connecting Multiple Drives or Peripherals to a PC or Macintosh NOTE Performance of SCSI devices may suffer if total cable length in the SCSI chain plu...

Page 34: ...we are assuming this will be the primary or possibly the first SCSI CD ROM in your system Your PlexWriter Kit Audio Cables You Received How to Connect Audio Drive with Software Kit No audio cables yo...

Page 35: ...Section 2 Installing Your PlexWriter PlexWriter 8 2 20 Operation Manual 31 Figure 17 Connecting Audio Cables to an External PlexWriter Drive...

Page 36: ...Section 2 Installing Your PlexWriter 32 PlexWriter 8 2 20 Operation Manual This page intentionally left blank...

Page 37: ...lation of your PlexWriter drive in a Windows 95 or Windows 98 system If you encounter any problems refer to Appendix B Installing in Windows Windows 95 98 should automatically recognize and support yo...

Page 38: ...th Windows NT However if your SCSI board was released recently it may not be supported in this case contact the SCSI board manufacturer at their web site for the required SYS file If you have DOS or W...

Page 39: ...W software provided by Plextor will run only in Windows 95 98 and NT Using the PlexWriter on a Macintosh Whether using the PlexWriter as a standard CD ROM or as a CD R or CD RW device you will need ad...

Page 40: ...ng the drive speed and spindown rates A variety of distinctive modules allow you to get the best performance in order to meet your specific needs MVP 2000 The MVP Music Video Producer 2000 module give...

Page 41: ...r lets you use your PlexWriter drive in exciting new ways Packet writing software This type of application lets you use your PlexWriter as an enormous floppy drive You can just drag and drop files str...

Page 42: ...Section 3 Installing and Using Software 38 PlexWriter 8 2 20 Operation Manual This page intentionally left blank...

Page 43: ...once You can also read them CD RW Recordable Writable CD These discs support recording and re recording up to 1 000 times You can also read them NOTE Firmware upgrades for your PlexWriter drive are a...

Page 44: ...center hole and one finger along the outer edge Once you have finished creating a disc label it by writing on the top using permanent ink NOTE We do not recommend placing self sticking CD R labels on...

Page 45: ...l on the front panel of your drive adjusts only the sound level of the headphone jack It has no impact on the volume level of the rear panel audio outputs Plextor Manager software can control volume l...

Page 46: ...ayer in Windows for instance or various other utilities that can be purchased commercially Playing a CD On a Macintosh Mac users can run a program such as CDT Remote which is typically included with F...

Page 47: ...peration of your PlexWriter drive However if your PlexWriter will not respond to other troubleshooting efforts be sure to load the latest firmware revision then try again To upgrade your PlexWriter dr...

Page 48: ...or messages such as the following upon initial installation of the PlexWriter drive and device driver software Invalid device specification No device found No SCSI interface board found No response fr...

Page 49: ...for the same DOS address space The SCSI interface board may be in conflict with another peripheral in your computer Solution 4 Select a different SCSI ID number for the SCSI interface board In some ca...

Page 50: ...CD ROM or as a CD R or CD RW device you will need additional drivers besides those that are part of the Macintosh operating system Solution Get Macintosh software A software compatibility list is ava...

Page 51: ...d PlexWriter drive must use your computer s SCSI bus almost simultaneously Solution Remove Virtual Mode from the system and restart the Macintosh Troubleshooting Performance Problems Symptoms Low perf...

Page 52: ...anufacturer for assistance Symptoms When playing an audio CD you do not hear sound even though everything appears to be functioning normally The PlexWriter s busy light flickers the time counter on yo...

Page 53: ...a dirty or defective disc may cause intermittent problems Possible Cause 2 Bad connection between the PlexWriter drive and the SCSI interface board Solution 2 Inspect the cable drive and interface boa...

Page 54: ...tting Solution 1 Ensure BLOCK jumper internal drive or DIP switch external drive is OFF See page 15 Possible Cause 2 Hardware conflict Solution 2 If the SCSI interface board uses DMA channels try chan...

Page 55: ...n 1 Remove any adhesive labels on the label side of the disc Clean the disc as detailed on page 40 In DOS or Windows 3 x 95 98 NT use Plextor Manager to lower the drive speed PC installation If there...

Page 56: ...Section 5 Maintenance and Troubleshooting 52 PlexWriter 8 2 20 Operation Manual This page intentionally left blank...

Page 57: ...your music to CD for personal use Share non editable presentations Why doesn t CD Copier work Some possible reasons are Some CD ROM drives will not allow direct copying to the PlexWriter or are not ca...

Page 58: ...ications while recording CDs Log off any networks disable any FAX modems e mail screen savers or other programs that may send messages to your computer while it is writing a disc If your computer has...

Page 59: ...mended Media CD R 8X 4X 2X Taiyo Yuden TDK Ricoh Mitsui Chemical Kodak Fuji Photo Film Sony Imation Philips Mitsubishi Chemical CD R 1X Taiyo Yuden TDK Ricoh Mitsui Chemical Fuji Photo Film Sony Imati...

Page 60: ...mbler type 3A 250V Interface Connector Internal Drive SCSI bus 50 pin flat ribbon type External Drive SCSI bus two 2 50 pin high density Termination Internal Drive Jumper switches External Drive DIP s...

Page 61: ...nual 57 Dimensions and Weight Dimensions W H D Internal Drive 5 78 x 1 64 x 7 95 without front panel External Drive 7 0 x 2 24 x 12 03 without projection Weight Internal Drive 2 5 lbs External Drive 5...

Page 62: ...Appendix A PlexWriter Specifications 58 PlexWriter 8 2 20 Operation Manual This page intentionally left blank...

Page 63: ...re file available to complete your installation To install software if you purchased a Plextor drive with PCI SCSI Kit 1 Turn on your computer Your system should automatically detect and configure you...

Page 64: ...CD RW drive will appear in My Computer If it does not then there are a couple of likely possibilities The SCSI cable is missing or not properly connected The support for your SCSI interface board has...

Page 65: ...r your SCSI interface board does not support Plug and Play review the hardware installation procedures beginning on page 11 of this manual Make sure termination is set properly on your interface board...

Page 66: ...te remember to turn the drive s power ON before turning your computer on Getting NT Drivers for Your SCSI Board To install Windows NT support for your SCSI board from your NT CD ROM disc you first nee...

Page 67: ...rface board confirm that all of your hardware is operating properly This is best done by using a boot floppy disk with CD ROM support or by simply installing DOS If your system does not work under DOS...

Page 68: ...Appendix B Installing in Windows 64 PlexWriter 8 2 20 Operation Manual This page intentionally left blank...

Page 69: ...can be found quickly in the FAQ area A link to the FAQ area can be found on our home page If you have not been successful in your quest our Technical Support Department will help you solve problems t...

Page 70: ...CSI interface board this typically is found on the label of the floppy disk which contains the device drivers The version of the Windows DOS Mac Novell OS 2 or UNIX operating system you are using The...

Page 71: ...00 405 742 6633 Sound boards www creativelabs com Creative Digital Research 408 255 0999 408 255 1011 Windows UNIX CD R software www cdr com Diamond 800 468 5846 408 325 7408 Sound boards www diamondm...

Page 72: ...Appendix C Helpful Contacts 68 PlexWriter 8 2 20 Operation Manual This page intentionally left blank...

Page 73: ...ton 6 playing 41 CD R media 39 CDR101 message 49 CDR103 message 50 CD ROM no sound from headphones 47 CD ROM media 39 CD RW media 39 cleaning disc 40 connector audio output 6 contacts 67 controls exte...

Page 74: ...licts 50 device driver and 45 MID files 49 mini port driver file 34 MPD file 34 MSCDEX EXE 45 50 MS DOS device driver 35 SCSI support 34 N network card 50 O ON READ indicator 5 P packet writing softwa...

Page 75: ...ing on internal drive 17 improper 44 setting 13 15 setting on external drive 7 19 security sticker 4 serial number 22 shipping your drive 3 software application 33 device drivers 33 installing 33 pre...

Page 76: ...20 Operation Manual volume control 5 41 W WAV files 49 weight 57 Windows 3 1 device driver 35 SCSI support 34 Windows 95 98 SCSI support 34 62 Windows NT installation in 62 SCSI support 34 WRITE H ind...

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