Section 1. Getting Started
PlexCombo 20/10/40-12A Installation and Users Manual
3
What's in the Box
What you find in your Plextor box
depends on what the company that
sold you the box put in—or took
out—while the Plextor drive was in
their possession.
Plextor currently sells its PlexCombo
20/10/40-12A drive in this
configuration:
•
PlexCombo 20/10/40-12A
CD-RW drive
•
40-pin IDE ribbon cable
•
4 mounting screws
•
Emergency eject tool
•
Extra jumper
•
1 piece of approved high-speed
CD-RW media
•
1 piece of approved CD-R media
•
Plextor CD with bundled pre-
mastering and packet writing
software
•
PlexCombo 20/10/40-12A
Installation and Users Guide
If the security sticker on top of your
box is cut, there may be a good
reason: for example, a dealer may
have added other components or
software. Carefully check the
contents to ensure nothing has been
removed. If something is missing,
contact the party from whom you
purchased the box for an explanation.
NOTE: This applies to the Plextor
retail box. Your drive may have been
shipped in a different box with other
contents, depending on whom you
purchased the drive from and what
they included inside the box.
If your drive came pre-installed, some or all of the items above may have been
installed and may not be separately available. See Appendix C for locations to
purchase additional or replacement accessories.
Save Your Box!
Be sure to save the box after you have
installed your PlexCombo drive. The
box and its packaging material were
designed and drop tested to ensure your
PlexCombo can endure rough treatment
and still arrive in working order.
We hope you will never have to ship
your drive back to us. If you do,
however, it's best to send it packaged in
the original box. Some of our customers
have not held on to their boxes and have
had to resort to less-than-secure
methods to get drives back to us.
We cannot assume liability for any
damage your drive sustains during
shipment. Therefore, please ship your
drive in the safest manner possible.
Before shipping your drive, refer to the
Plextor web site for pointers. The web
site is at:
http://www.plextor.com
If you did not receive a box (for
example, your drive came pre-installed
in a computer), we recommend you pay
a packaging store (such as Mail Boxes
Etc.) to ship your drive. If you don’t
have a packaging store in your area, ask
for packaging pointers when you
contact us to get an RMA number
before returning any drive. You can
contact our RMA Department at
[email protected]; or by calling
us at 800-886-3935; or by fax at or 303-
708-0709.