Section 5. Maintenance and Troubleshooting
PlexCombo 20/10/40-12A Installation and Users Manual
45
Troubleshooting: Writing CD-R and CD-RW Discs
Symptom Possible
Causes
Solutions
Using
authoring
software other than
that bundled with
PlexCombo 20/10/40-
12A.
Use the authoring software
provided with the PlexCombo.
To use other types of authoring
software, contact the supplier and
ensure the software supports the
PlexCombo 20/10/40-12A (PX-
320A) drive. Supported software
lists can also be found on the
Plextor web site at
www.plextor.com.
Changed authoring
software.
If using different authoring
software than for the previous
writing, errors may occur. Always
use the same authoring software.
Insufficient CD-R/RW
capacity.
Capacity of standard CD-R/RW
media is limited to 650 MB (74-
min. type), including lead-in, lead-
out and TOC data. Use a different
CD-R/RW media if capacity is
insufficient on current media.
Cannot add
information (add
writing) on CD-
R/RW.
Using disc written on
non-Plextor CD-R or
CD-RW drive.
Use CD-R or CD-RW disc written
by the PlexCombo 20/10/40-12A.