54 System Troubleshooting
Copyright © 2011 Pleora Technologies Inc.
iPORT SB-Pro IP Engine Not Connected to Network
Verify that the Network Connection Speed LED and the Network Activity LED are active at J1 (RJ-45
connector) on the main board of the IP engine. Refer to the figure under
“LED Locations”
in the
section
“LED and Component IDs” on page 51
for the location of these LEDs. If these LEDs are
illuminated, check the LEDs on your network switch. If the problem persists, connect the iPORT SB-
Pro IP engine directly to the PC to verify its operation.
Symptom - Able to Connect, but No Video Appears in GEVPlayer.
The issues listed below might result in no display of video in GEVPlayer from the iPORT SB-Pro IP
engine.
IP Engine and PC Not on Same Subnet
Video might not appear in GEVPlayer if the iPORT SB-Pro IP engine and the PC running GEVPlayer
are not on the same subnet. Ensure that these two elements are on the same subnet. In addition, ensure
that these devices are connected using valid gateway and subnet mask information. You can view the IP
Engine IP address information in the
Available GigE Vision Devices
window in GEVPlayer. A red
icon appears beside the GigE Vision device if there is a problem with the IP configuration.
Anti-Virus Software or Firewalls Blocking Transmission
Video might not appear in GEVPlayer because of anti-virus software or firewalls in your network.
Disable all virus scanning software and firewalls, and re-attempt a connection to the iPORT SB-Pro IP
engine with the GEVPlayer application.
Camera Not Configured Correctly to Support Multicast Configuration
Video might not appear on the display if you have not configured the iPORT SB-Pro IP engine for a
multicast video network configuration. The iPORT SB-Pro IP engine and all multicast receivers (for
example, a vDisplay IP engine) must have identical values for both the
GevSCDA
and
GevSCPHost-
Port
attributes in the
TransportLayerControl
section. See
“Multicast Network Configuration: Figure
17.” on page 41
for more information.
10-Pin Coax Improperly Connected
Video does not appear on the display/PC after connecting the iPORT SB-Pro to GEVPlayer and clicking
Play
. Checking
Image Stream Control
group in GEVPlayer indicates
AcquisitionRate
= 0.
Remedy this condition by clicking
Stop
in the GEVplayer main window. Click
GEV Device Control
and choose the
Expert
visibility threshold; select
TestImageSelector
to indicate
IPEngineTestPat-
tern
. Click
Start
; if the test pattern is displayed, click
Stop
and verify that the 10-Pin blue mini-coax
cable is properly and securely connected. Retry video streaming (
Play
). If this fails, replace the coax
cable.
Symptom - Not All Features Operational
In the GEVPlayer application, GenICam node tree, some features may be denoted with a red
exclamation point. Features expressed in this manner are not configurable.
Sony Block H11 Not Properly Connected to iPORT SB-Pro IP engine
Ensure a secure connection of the iPORT SB-Pro IP engine to the Sony Block FCB-H11 camera,
replace the cables, or retry the connection with a different Sony
®
Block FCB-H11.
Summary of Contents for iPort SB-Pro
Page 1: ...SB Pro IP Engine For Sony FCB H11 Block Cameras User Guide...
Page 2: ......
Page 3: ...High Performance Imaging Data and Video Over Ethernet...
Page 13: ...13 Copyright 2011 Pleora Technologies Inc PCB Stack C Figure 3 PCB Stack D Figure 4...
Page 19: ...19 Copyright 2011 Pleora Technologies Inc 12 Pin GPIO and Power Connector A Figure 14...
Page 32: ...32 Assembling the iPORT SB Pro IP Engine Copyright 2011 Pleora Technologies Inc...
Page 50: ...50 iPORT SB Pro IP Engine Feature Settings Copyright 2011 Pleora Technologies Inc...
Page 52: ...52 Status LEDs Copyright 2011 Pleora Technologies Inc...