Additional information
13
79
En
No sound from the surround or
center speakers.
• Check that the Stereo listening mode or the Front Stage Surround Advance mode isn’t selected;
select one of the surround listening modes (see
Listening in surround sound
on page 29).
• Check that the surround/center speakers are not set to
NO
(see
Speaker Setting
on page 48).
• Check the channel level settings (see
Channel Level
on page 48).
• Check the speaker connections (see
Connecting the speakers
on page 20).
No sound from surround back
speakers.
• Check that the surround back speakers are set to
LARGE
or
SMALL
(see
Speaker Setting
on
page 48).
• Make sure surround back processing is set to
SBch ON
(see
Using surround back channel
processing
on page 33).
• If the source is Dolby Surround EX or DTS-ES with no flag to indicate 6.1 compatibility, then with
surround back processing set to
SBch Auto
, there will be no sound from the surround back
speakers. In this case, set to
SBch ON
(see
Using surround back channel processing
on page 33).
• If the source does not have 6.1 playback channels, make sure that surround back processing is set
to
SBch ON
and a surround mode is selected (see
Listening in surround sound
on page 29).
• Check the speaker connections (see
Connecting the speakers
on page 20). If only one surround
back speaker is connected, make sure it’s connected to the left channel speaker terminal.
No sound from subwoofer.
• Check that the subwoofer is connected properly, switched on and the volume turned up.
• If your subwoofer has a sleep function, make sure it is switched off.
• Make sure that the Subwoofer setting is
YES
or
PLUS
(see
Speaker Setting
on page 48).
• The crossover frequency may be set too low; try setting it higher to match the characteristics of
your other speakers (see
Speaker Setting
on page 48).
• If there is very little low frequency information in the source material, change your speaker settings
to Front:
SMALL
/ Subwoofer:
YES
, or Front:
LARGE
/ Subwoofer:
PLUS
(see
Speaker Setting
on
page 48).
• Check that the LFE channel is not set to
OFF
, or a very quiet setting (see
Setting the Audio options
on page 69).
• Check the speaker level settings (see
Channel Level
on page 48).
No sound from one speaker.
• Check the speaker connection (see
Connecting the speakers
on page 20).
• Check the speaker level settings (see
Channel Level
on page 48).
• Check that the speaker hasn’t been set to
NO
(see
Speaker Setting
on page 48).
• The channel may not be recorded in the source. By using one of the advanced effect listening
mode, you may be able to create the missing channel (see
Listening in surround sound
on page 29).
Sound is produced from
analog components, but not
from digital ones (DVD, LD, CD-
ROM etc.).
• Check that the input signal type is set to
DIGITAL
(see
Choosing the input signal
on page 32).
• Make sure that the digital input is assigned correctly for the input jack the component is connected
to (see
The Input Setup menu
on page 65).
• Check the digital output settings on the source component.
• If the source component has a digital volume control, make sure this is not turned down.
• Make sure that the multichannel analog inputs are not selected. Select any other input source.
No sound is output or a noise is
output when Dolby Digital/DTS
software is played back.
• Check that your DVD player is compatible with Dolby Digital/DTS discs.
• Check the digital output settings of your DVD player. Make sure that the DTS signal output is set
to On.
• If the source component has a digital volume control, make sure this is not turned down.
No sound when using the
System Setup or Status menu.
• If the HDMI input source is selected, sound is muted until exiting either menu.
• If sound is muted in the sub zone (
ZONE 2
), it will be restored after exiting the System Setup menu.
Symptom
Remedy
VSX-1018AH_HY.book Page 79 Wednesday, February 27, 2008 9:08 PM
