PRV-LX10
133
5
6
7
8
5
6
7
8
C
D
F
A
B
E
In the service_info.log file, detailed data on Service Info, which can be accessed by selecting Function Menu, System,
Information, then Service Info, are recorded, as shown below:
Measures to be taken for each level of the self-diagnosis results of the HDD are shown below.
The levels of the self-diagnosis results of the HDD can be confirmed from the log file (service_info.log), as well as on the
Function Menu. However, it should be noted that the descriptions of the levels are different between those used in the log file
and on the Function Menu (for example, Level 2 in the log file is equivalent to Level 1 on the Function Menu).
• Level 0
(Level 0 on the Function Menu): Normal operation
No problem
• Level 1
(Level 0+ on the Function Menu): Level calling for the user's attention
Although it has not constituted a problem yet, the user should be notified to make backups of data on the HDD, following the
procedure in the instruction manual. Check if the HDD has been exposed to any inappropriate environment, such as extreme
temperature, vibration, noise, or temporary blackout, on the user's side. Especially, check if the user turns off the power in a
correct way. If user's handling of the HDD is inappropriate, he/she must be instructed on appropriate handling of the HDD.
• Level 2
(Level 1 on the Function Menu): Level calling for the user's attention
Although it has not constituted a problem yet, replace the HDD if symptoms as shown below appear. Even if such symptoms
do not appear, the user should be strongly recommended to make backups of data on the HDD, following the procedure in
the instruction manual. Check if the HDD has been exposed to any inappropriate environment, such as extreme
temperature, vibration, noise, or temporary blackout, on the user's side. Especially, check if the user turns off the power in a
correct way. If user's handling of the HDD is inappropriate, he/she must be instructed on appropriate handling of the HDD.
Case 1:
Although the power was turned off by pressing the POWER button on the front panel of the main unit
, the following
symptoms appear when the unit starts up. (The following symptoms are likely to appear if the power was forcibly turned off
with the power switch on the rear panel. Be sure to check how the user turned the power off.)
1
The unit occasionally does not start up normally.
2
While the program is starting up, it often occurs that the messages [POWER-ON] and [ROOT-ERROR] are displayed on
the FL display and that the time required for startup becomes longer. (If the message [ROOT-ERROR] is displayed
occasionally, it is not a problem. But if it is often displayed, it is a problem.)
3
While the program is starting up, it often occurs that the messages [POWER-ON] and [FSCK-XXXX] are displayed on the
FL display for more than 30 seconds and that the time required for startup becomes longer. (If the message [FSCK-
XXXX] is displayed occasionally for more than 30 seconds, it is not a problem. But if it is often displayed, it is a problem.)
Case 2:
Although the Decoder board is normal
, one of the following symptoms appears when data recorded on the HDD are
played back:
1
playback stops around many particular points (in many sessions), or
2
the playback picture is disturbed around many particular points (in many sessions.)
Case 3:
When checking of the HDD is executed by selecting Function Menu, System, HDD Tools, then Check, the program freezes
up (checking is not finished even after 30 minutes or more).
Case 4:
Other symptoms likely to be caused by a failure in the HDD
Levels of the self-diagnosis results of the HDD and measures to be taken for them
