144
Troubleshooting
Sound is interrupted
• There maybe a problem with the BLUETOOTH enabled device. Check the information on a web page.
The audio quality is poor after connection with a BLUETOOTH enabled device
• The BLUETOOTH reception is poor. Move the BLUETOOTH enabled device closer to the unit, or remove any obstacle between the
BLUETOOTH enabled device and this unit.
Network function
• If you cannot select a network service, start up the network function to select it. It may take approx. one minute to start it up.
• When the NET indicator is blinking, this unit is not properly connected to the home network.
• Unplug and plug the power cords of this unit and the router, or restart the router.
• If the desired router is not displayed in the access point list, it may be set to hide SSID, or the ANY connection may be off. Change the setting
and try again.
Check the following if the problem persists after you have confirmed the above.
Cannot access the Internet radio
• In the case the service provider has terminated the service, the network service or contents may not be used on this unit.
• Check if your modem and router are properly connected, and they are both turned on.
• Check if the LAN side port on the router is properly connected to this unit.
• Check if connecting to Internet from other devices is possible. If it is not possible, turn off all devices connected to the network, wait for a while,
and then turn on the devices again.
• Depending on ISP, setting the proxy server is required.
• Check if the router and modem you are using are supported by your ISP.
Cannot access the network server
• This unit needs to be connected to the same router as the network server.
• This unit supports the Windows Media
®
Player 12 network servers, or NASes that support the home network function.
• Windows Media
®
Player may require some settings. Refer to "Music Server".
• When using a PC, only the music files registered in the library of Windows Media
®
Player can be played.
(
→p90
)
Sound is interrupted when playing music files on the network server
• Check if the network server meets the requirements for operation.
• When the PC is serving as the network server, quit application software other than the server software (Windows Media
®
Player 12, etc.).
• If the PC is downloading or copying large files, the playback sound may be interrupted.