Philips Showline MCP9350I Service Manual Download Page 18 | Manualshive

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EN 18

9.

MCP9350i

Software Update and Repair

2.

Select the ‘

restore my system to an earlier time

’ option.

Figure 9.4-2

3.

Select a date in time before the problems were first seen.

Figure 9.4-3

4.

Carefully read the instruction and continue.

Figure 9.4-4

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Summary of Contents for Showline MCP9350I

Page 1: ...logies Printed in the Netherlands Subject to modification EN 0000 000 00000 MCP9350i Service Manual Contents Page Contents Page 1 About this Manual 2 2 Safety Instructions Warnings and Notes 3 3 System Overview 4 4 Technical Reference 5 5 Required Equipment List 10 6 Diagnosis and Repair Flowchart 11 7 Installation and Initial Checks 12 8 Troubleshooting Start up Failure 15 9 Software Update and R...

Page 2: ...Safety Information System Overview Basic System Block Diagrams Parts Module Identification Module Functional Descriptions Basic Module Technical Descriptions Basic Measuring Point Information Basic Fault Finding Strategy Module Removal Replacement Procedures Functionality Testing Procedures End Test Sequence Checklist Parts List 12NC Numbers 1 2 Additional Documentation The following documentation...

Page 3: ...rotection All ICs and many other semi conductors are susceptible to electrostatic discharges ESD Careless handling during repair can reduce life drastically When repairing make sure that you are connected with the same potential as the mass of the set via a wrist wrap with resistance Keep components and tools also at this potential ...

Page 4: ...dia Manager IEEE1394 2x 6 pins IR blaster 2x to support up to 3 IR blaster eyes Picture Improvement algorithms Others TV in Digital Natural Motion FM radio in Motion adaptive de interlacing Film mode detector Tuner card NVIDIA TV system PAL SECAM Accessories DVI to DVI cable DVI to HDMI cable Connection front SCART cable Card reader MS MS pro Memory Stick Digital audio coax cable CF I II Microdriv...

Page 5: ...Technical Reference MCP9350i 4 EN 5 4 Technical Reference 4 1 System Block Diagram Figure 4 1 1 ...

Page 6: ...aughter Card JFP1 JJFP2 VFD Board JUSB1 J2 J9H1 J6A1 J9C2 J7A2 SATA EIDE AV2 PCI E Riser Graphics Card PCI E Bus PCI E Bus Cable 12 SCART Daughter Card Cable 11 SW Board Card Reader JRF1 Cable 4 Cable 5 JFP1 JRF2 Cable 6 MD RJ 11 Board RF Board Cable 7 MD Card MDC HDD SATA ODD EIDE Cable 8 Cable 9 Cable 10 MOTHERBOARD Front panel Front panel Front panel Rear panel Rear panel Rear panel Rear panel ...

Page 7: ...P2 4 VFD_USB_CABLE MB J6A1 VFD Board JUSB1 5 IR_BLASTER_INTERNAL_CABLE MB J9C2 VFD BOARD J2 6 SW_RF_CABLE VFD Board JRF1 SW BOARD JRF2 7 V TYPE_CABLE MB J7A2 1 SW BOARD JFP1 2 CARD READER 8 SATA_HDD_CABLE MB J7F1 HDD 9 ATA33_ODD_CABLE MB EIDE ODD 10 MD_CABLE MB MD CARD MD RJ 11 CONNECTOR BOARD 11 ADD2_SCART_CABLE MB J9H1 1 ADD2 SCART DAUGHTER CARD 2 GRAPHICS CARD ADD2 BOARD 12 A V_1x10_CABLE TV tu...

Page 8: ...EN 8 4 MCP9350i Technical Reference 4 3 PSU Cables and Connectors Definition 4 3 1 PSU Cable Schematic HDD ODD 2x12 pin Main 2x2 pin 100 240 VAC 50 60 Hz 4 pin SATA MOTHERBOARD PSU Figure 4 3 1 ...

Page 9: ...P9350i 4 EN 9 4 3 2 PSU Connector Pin Definition Main Power Connector 2x12 pin Figure 4 3 2 12V Power Connector 2x2 pin Figure 4 3 3 Peripheral Power Connector 4 pin Figure 4 3 4 Serial ATA SATA Power Connector Figure 4 3 5 ...

Page 10: ...access point and router with Ethernet LAN ports S video signal source examples DVD player video camcorder Composite video signal source examples DVD player video camcorder RF TV signal source examples external TV antenna cable TV connection VCR RF Radio signal source examples external radio antenna cable connection Analogue telephone line Cables VGA cable DVI cable SCART cable S Video cable IEEE 1...

Page 11: ...Diagnosis and Repair Flowchart MCP9350i 6 EN 11 6 Diagnosis and Repair Flowchart Figure 6 1 ...

Page 12: ...ion See table below System information manufacturer Tatung co Desktop board information manufacturer Intel Corporation Chassis Information Manufacturer Philips MCPC1001 6 Check the BIOS version BIOS menu select Main BIOS version See table below Software module Release version System BIOS SU94510J 86A 0048 7 Check that the HDD and the optical drive have been detected by the BIOS BIOS menu select Ad...

Page 13: ...riation V 12 0 12 0 V 0 6 V V 5 0 5 0 V 0 25 V V 3 3 3 3 V 0 165 V V 1 5 1 5 V 0 075 V V ccp 1 28 V 0 064 V 11 Exit the BIOS setup screen without saving changes BIOS menu select Exit Exit discarding changes The MCP9350i will now continue to start up Perform the start up sequence check see paragraph 7 3 7 2 2 Fail Procedure Perform Troubleshooting procedure See paragraph 8 ...

Page 14: ...up sequence for error messages 3 After a short time the Windows Media Center main window or the Windows XP desktop possibly adapted by the user will be shown on screen Figure 7 3 1 Media Center main window English version Figure 7 3 2 Windows XP desktop English version 7 3 2 Fail Procedure Perform Troubleshooting procedure See paragraph 8 ...

Page 15: ... PSU cables and measure the voltages See paragraph 4 3 2 If the values are incorrect replace the PSU See paragraph 12 14 1 3 Replace the SW Board See paragraph 12 10 4 Reinsert CPU or replace the CPU See paragraph 12 16 5 5 Replace the motherboard See paragraph 12 16 9 8 3 No Video 1 Make sure that a working monitor is connected and in the correct mode VGA or DVI 2 Remove the memory from the mothe...

Page 16: ...50i Software Update and Repair 9 Software Update and Repair This section describes how to update and repair the software on the MCP9350i without affecting the customer s data 9 1 Software Update and Repair Flowchart ...

Page 17: ...set software installation utility 7 0 0 1025 Intel 945G Graphics PV14 17 1 4399 ver 6 14 10 4399 Intel 82562EZ or 82562EX 10 100 LAN controller 8 0 19 0 Sigmatel Audio Drivers v012_4641_EPC_W C com Smartlink Azalia modem 7 23 00 00 Lite On Atheros WLAN 4 1 2 57 Tatung Front Panel Manager VFD w button board 1 1_PV Tatung VFD Firmware 1 10_PV ODD FW P1 0 Nvidia TV Tuner Nvidia_5 9 4 86 LikeMusic Lik...

Page 18: ...are Update and Repair 2 Select the restore my system to an earlier time option Figure 9 4 2 3 Select a date in time before the problems were first seen Figure 9 4 3 4 Carefully read the instruction and continue Figure 9 4 4 ...

Page 19: ...s built should be installed on the system instead see Chapter 13 Software Re installation 1 In Windows XP select Start All programs System Recovery System Recovery Alternatively press the F11 key during boot sequence Figure 9 5 1 2 Follow the on screen instructions to perform a system recovery without performing a format operations from this point are carried out in DOS mode Figure 9 5 2 ...

Page 20: ...at the dongle is used install the driver for the USB dongle from the PC Doctor disc 4 Start PC Doctor in the Quick Install and Run mode otherwise certain tests will not be enabled See Figure 10 2 1 Figure 10 2 1 5 PC Doctor will now run Select the diagnostics option You are now ready to run one of the tests by selecting one of the icons See Figure 10 2 2 Figure 10 2 2 Note It is recommended that t...

Page 21: ...hone line in the modem connector 6 Insert the USB flash drive containing the batch files 7 In the PC Doctor menu select Test Set Custom Test Settings 8 Open the automated test batch file Automatic PCB from the HDD and start the test sequence 9 Remove the test script from the HDD after the test sequence has finished Interactive tests These tests require some action of the user listening to sound pu...

Page 22: ...n For swapping swap the cheapest component first e g cables riser boards then the modules and finally the motherboard 2 The cause of the problem is not known Start with the first test see below and continue until one of the tests fails Then swap the failing module etc 3 None of the tests identifies a failing module If the technician suspects that the problem is not covered by the tests he can crea...

Page 23: ...atic 13 11 13 USB controllers Automatic 14 11 14 CMOS Automatic 15 11 15 Motherboard Automatic 16 11 16 IEEE 1394 controller Automatic 17 11 17 Rear Panel Audio Output Connectors Interactive 18 11 18 Wireless keyboard and receiver Interactive 19 11 19 Microphone headphones and headphones volume control Interactive 20 11 20 Wireless network connection Manual 21 11 21 USB connectors Manual 22 11 22 ...

Page 24: ...11 4 3 Fail Procedure Replace the CPU See paragraph 12 16 5 11 5 HDD Hard disk drive 11 5 1 Required Equipment PC Doctor CD USB dongle 11 5 2 Test Procedure In PC Doctor Run the SMART test 11 5 3 Fail Procedure Replace the SATA cable Replace the HDD See paragraph 12 3 Make sure that the latest software image is installed on the replacement HDD See paragraph 13 11 6 Card Reader 11 6 1 Required Equi...

Page 25: ...IMM connectors on the motherboard Replace the defective DIMM See paragraph 12 16 7 11 9 PCI Cards 11 9 1 Required Equipment PC Doctor CD USB dongle 11 9 2 Test Procedure In PC Doctor Run the PCI test 11 9 3 Fail Procedure Replace the Riser Card associated with the failing PCI card See paragraph 12 6 or 12 7 Replace the failing PCI card See paragraph 12 6 or 12 7 11 10 Ethernet 11 10 1 Required Equ...

Page 26: ...ee paragraph 12 16 9 11 12 Graphics Card 11 12 1 Required Equipment PC Doctor CD USB dongle 11 12 2 Test Procedure In PC Doctor Run the 2d 3d test 11 12 3 Fail Procedure Replace PCI express riser board See paragraph 12 6 Replace graphics card See paragraph 12 6 11 13 USB Controllers 11 13 1 Required Equipment PC Doctor CD USB dongle 11 13 2 Test Procedure In PC Doctor Run the USB test 11 13 3 Fail...

Page 27: ...fier 2 In PC Doctor Run the Sound test 3 Select the first input on the amplifier and push some on screen test buttons to get sound on the different boxes 4 Repeat this for the other three inputs on the amplifier 11 17 3 Fail Procedure Replace the motherboard See paragraph 12 16 9 11 18 Wireless Keyboard and Receiver 11 18 1 Required Equipment PC Doctor CD USB dongle The wireless keyboard that was ...

Page 28: ...microphone with two 9mm jack plugs 11 19 2 Test Procedure 1 In PC Doctor Run the microphone test and follow the instructions 2 Play the recorded sound a number of times using the volume buttons to increase and decrease the volume 11 19 3 Fail Procedure Replace the FP Audio cable Replace the FP I O board See paragraph 12 12 3 Replace the motherboard See paragraph 12 16 9 ...

Page 29: ...nection with the wireless access point in the Site Survey section select Refresh and Connect with the access point Make sure that you enter the correct protection key if necessary 3 Select the Status section Both link quality and signal strength should now be sufficiently high Maximum values are 52 0 Mbps and 100 11 20 3 Fail Procedure Replace both antenna cables and antennas See paragraphs 12 8 3...

Page 30: ...raph 12 16 9 For the rear USB connectors Replace the motherboard See paragraph 12 16 9 11 22 IEEE 1394 Connectors 11 22 1 Required Equipment 1394 device e g external hard disc or a digital camera 4 pin and 6 pin 1394 cables 11 22 2 Test Procedure 1 Insert the 1394 device into one of the 1394 slots 2 Check that the device is detected and that it functions correctly 3 Repeat this procedure for each ...

Page 31: ...e sure that the primary device is digital display and the secondary device is television 5 Switch you monitor and or TV between the different inputs to check if the desktop can be seen on all four Scart DVI VGA and S Video output modes 6 Return the set to the original settings 11 23 3 Fail Procedure For the SCART output Replace the ADD2_SCART cable Replace SCART connector board See paragraph 12 16...

Page 32: ...l source examples external FM antenna cable 11 24 2 Test Procedure In MediaCenter select the Radio option and search for a channel 11 24 3 Fail Procedure Replace the PCI riser card See paragraph 12 7 1 Replace the TV tuner card See paragraph 12 7 1 Replace the motherboard See paragraph 12 16 9 ...

Page 33: ... player camcorder 11 25 2 Test Procedure 1 Connect the Composite Video source to the upper connector on the MCP9350i back panel 2 Connect the TV signal source to the TV RF in connector 3 Go to the TV signal setup section in the Windows Media Center program Select Settings TV Set Up TV Signal 4 Acknowledge that the current settings will be deleted in actuality the procedure will be cancelled at the...

Page 34: ...ests 6 Select the manual configuration option this screen is skipped in some versions 7 Select Cable or Digital Cable as the source of the TV signal 8 Select the correct signal type in general NTSC for America PAL SECAM for Europe ...

Page 35: ...e Check if you can see the expected TV signal in the small video window on the right 12 Select Composite Video Check for the expected Composite Video signal in the video window 13 Disconnect the Composite Video cables from the MCP9350i Connect the S Video source to the upper connector on the back panel 14 Select S Video Check for the expected S Video signal in the video window if necessary click S...

Page 36: ...port control buttons located below the VFD display to navigate the CD Check that each button operates correctly 3 Check that the VFD display is functioning 11 26 3 Fail Procedure Replace the VFD_USB cable Replace the VFD board See paragraph 12 13 Replace the motherboard See paragraph 12 16 9 11 27 Remote Control and Infrared Receiver 11 27 1 Required Equipment Use the remote control that was retur...

Page 37: ...the cables in front of the IR receiver in the front of the set to the left of the VFD display 3 Open a command window Select Start Run Type cmd and click OK 4 In the command window find and run the program IR bat 5 Check if both cables pass the test If not move the eyes a bit and try again until absolutely sure that there is a hardware failure 11 28 3 Fail Procedure Replace the motherboard See par...

Page 38: ... 4 torx screws 1 See Figure 12 1 1 2 Slide the top cover towards the rear until the locking tabs disengage See Figure 12 1 2 3 Lift the top cover straight up and remove it from the chassis 4 Store the top cover in a safe place Figure 12 1 1 Figure 12 1 2 12 1 2 Top Cover Re Assembly To re assemble the top cover do all processes described in paragraph 12 1 1 in reverse order Note The torque setting...

Page 39: ... it closes 10 Turn the MCP9350i over so that the topside of the chassis is facing upwards 11 Remove the 2 countersunk screws 3 See Figure 12 2 3 12 Release the main bezel upper locking tab 4 See Figure 12 2 3 13 Pull the top of the main bezel forwards and downwards until the lower locking tabs disengage See Figure 12 2 4 14 Remove the main bezel from the chassis 15 Store the main bezel in a safe p...

Page 40: ...the HDD subassembly do all processes described in 12 3 1 paragraph in reverse order Note The torque setting required for the HDD subassembly mounting screws 2 is 8kg cm 12 3 3 HDD Removal 1 Remove the HDD subassembly See paragraph 12 3 1 2 Remove the 4 mounting screws and bushes from the HDD 3 Slide the HDD out of the HDD cage 12 3 4 HDD Re Assembly To re assemble the HDD do all processes describe...

Page 41: ...ove the 2 mounting screws 2 from the ODD See Figure 12 4 2 6 Remove the ODD from the chassis by sliding it out towards the front Figure 12 4 1 Figure 12 4 2 12 4 2 ODD Re Assembly To re assemble the ODD do all processes described in paragraph 12 4 1 in reverse order Note The torque setting required for the ODD mounting screws 2 is 4kg cm Note Before re assembly make sure that the jumper 3 at the r...

Page 42: ...ee Figure 12 5 2 5 Pull upwards on the riser card bracket 4 until the riser cards are free from the motherboard connectors See Figure 12 5 2 6 Disconnect the SCART cable 5 from the graphic card See Figure 12 5 3 Figure 12 5 1 Figure 12 5 2 Figure 12 5 3 12 5 2 Riser Card Re Assembly To re assemble the riser card subassembly do all processes described in paragraph 12 5 1 in reverse order Note The T...

Page 43: ...the PCI E riser card from the riser bracket 8 Push the locking tab arm 5 on the PCI E connector to release the graphic card See Figure 12 6 4 9 Pull the graphic card free from the PCI E riser card connector Figure 12 6 1 Figure 12 6 2 Figure 12 6 3 Figure 12 6 4 12 6 2 Graphic Card Re Assembly To re assemble the graphic card do all processes described in paragraph 12 6 1 in reverse order Note The ...

Page 44: ...the TV tuner card and the PCI riser card from the riser bracket 7 Pull the TV tuner card free from the PCI riser card connector Figure 12 7 1 Figure 12 7 2 Figure 12 7 3 12 7 2 TV Tuner Card Re Assembly To re assemble the TV tuner card do all processes described in paragraph 12 7 1 in reverse order Note Make sure that the TV tuner card is inserted into the correct connector on the PCI riser card N...

Page 45: ...7 3 in reverse order Note The torque setting required for the TV daughterboard subassembly mounting screws 5 is 8kg cm 12 7 5 TV Daughterboard Removal 1 Remove the top cover See paragraph 12 1 1 2 Remove the riser card subassembly See paragraph 12 5 1 3 Remove the TV daughterboard subassembly See paragraph 12 7 3 4 Disconnect the TV daughterboard cable 6 See Figure 12 7 6 5 Remove the 2 mounting s...

Page 46: ...r See paragraph 12 1 1 2 Remove the main bezel See paragraph 12 2 1 3 Remove the riser card subassembly See paragraph 12 5 1 4 Remove the ODD See paragraph 12 4 1 5 Remove the CPU heat sink See paragraph 12 15 1 6 Remove the 2 mounting screws 3 from the CPU fan See Figure 12 8 2 7 Remove the 4 mounting screws 4 from the VFD board See Figure 12 8 2 8 Move the CPU fan aside to gain access to the ant...

Page 47: ...moval 1 Remove the top cover See paragraph 12 1 1 2 Remove the main bezel See paragraph 12 2 1 3 Remove the HDD subassembly See paragraph 12 3 1 4 Remove the ODD See paragraph 12 4 1 5 Remove the riser card subassembly See paragraph 12 5 1 6 Remove the 2 mounting screws 7 from the antenna See Figure 12 8 5 7 Disconnect the left antenna cable from the WLAN card 8 Remove the antenna from the chassis...

Page 48: ...ard Figure 12 9 1 Figure 12 9 2 12 9 2 Modem Card Re Assembly To re assemble the modem card do all processes described in paragraph 12 9 1 in reverse order Note The torque setting required for the modem card mounting screw 5 is 6kg cm 12 9 3 RJ11 Connector Subassembly Removal 1 Remove the top cover See paragraph 12 1 1 2 Remove the riser card subassembly See paragraph 12 5 1 3 Disconnect the PSU c...

Page 49: ...ly mounting screws 6 is 8kg cm 12 9 5 RJ11 Board Replacement 1 Remove the RJ11 connector subassembly See paragraph 12 9 3 2 Remove the 2 mounting screws 7 from the RJ11 board See Figure 12 9 4 3 Remove the RJ11 board from the RJ11 cage Figure 12 9 4 12 9 6 RJ11 Board Re Assembly To re assemble the RJ11 board do all processes described in paragraph 12 9 5 in reverse order Note The torque setting re...

Page 50: ...nting screws 2 from the SW board RF receiver See Figure 12 10 1 5 Remove the SW board RF receiver from the chassis Note The RF receiver may be removed from the SW board by carefully pulling it out of its connector Figure 12 10 1 12 10 2 SW Board RF Receiver Board Re Assembly To re assemble the SW board RF receiver do all processes described in paragraph 12 10 1 in reverse order Note The torque set...

Page 51: ...Reader Subassembly Re Assembly To re assemble the card reader subassembly do all processes described in paragraph 12 11 1 in reverse order Note The torque setting required for the card reader subassembly mounting screw 2 is 6kg cm 12 11 3 Card Reader Board Removal 1 Remove the card reader subassembly See paragraph 12 11 1 2 Remove the 3 mounting screws 3 from the card reader board See Figure 12 11...

Page 52: ... See Figure 12 12 1 7 Remove the mounting screw 2 from the FP I O board subassembly See Figure 12 12 2 8 Slide the FP I O board subassembly out from the chassis 9 Disconnect all cables 3 from the rear of the FP I O board See Figure 12 12 3 10 Remove the FP I O board Figure 12 12 1 Figure 12 12 2 Figure 12 12 3 12 12 2 FP I O Board Subassembly Re Assembly To re assemble the FP I O board subassembly...

Page 53: ...mounting screws 4 from the FP I O board See Figure 12 12 4 3 Remove the FP I O board from the FP I O board cage Figure 12 12 4 12 12 4 FP I O Board Re Assembly To re assemble the FP I O board do all processes described in paragraph 12 12 3 in reverse order Note The torque setting required for the FP I O board mounting screws 4 is 6kg cm 4 4 4 ...

Page 54: ...FD board See Figure 12 13 3 6 Carefully pull the VFD Board away from the chassis to gain access to the cable connectors 7 Disconnect all cables from the VFD board 8 Remove the VFD board Figure 12 13 1 Figure 12 13 2 Figure 12 13 3 12 13 2 VFD Board Re Assembly To re assemble the VFD board do all processes described in paragraph 12 13 1 in reverse order Note The torque setting required for the VFD ...

Page 55: ... motherboard subassembly See paragraph 12 16 1 8 Remove cable ties 1 from the PSU cables See Figure 12 14 1 9 Remove the mounting screw 2 from the PSU See Figure 12 14 2 10 Slide the PSU towards the front of the chassis to release it from the locking tabs 11 Remove the PSU from the chassis Figure 12 14 1 Figure 12 14 2 12 14 2 PSU Re Assembly To re assemble the PSU do all processes described in pa...

Page 56: ... to gain access to the PSU fan See Figure 12 14 5 9 Remove the 3 mounting screws 5 from the PSU fan See Figure 12 14 6 10 Remove the PSU fan from the chassis Figure 12 14 3 Figure 12 14 4 Figure 12 14 5 Figure 12 14 6 12 14 4 PSU Fan Re Assembly To re assemble the PSU fan do all processes described in paragraph 12 14 3 in reverse order Note The torque setting required for the PSU fan mounting scre...

Page 57: ...N antenna cable 4 from the WLAN card See Figure 12 15 2 10 Move the cables aside to allow access to the CPU heat sink 11 Undo the 4 mounting screws 5 of the CPU heat sink See Figure 12 15 3 12 Remove the CPU heat sink and duct from the motherboard taking care not to catch any cables Figure 12 15 1 Figure 12 15 2 Figure 12 15 3 12 15 2 CPU Heat Sink Re Assembly To re assemble the CPU heat sink do a...

Page 58: ...h 12 15 3 in reverse order Note The torque setting required for the CPU fan subassembly mounting screws 8 is 8kg cm Note Cables must be re assembled into the cable clip in the following order right WLAN antenna cable CPU fan cable IR blaster cable and VFD USB cable Note Fit replacement cable ties after re assembly 12 15 5 CPU Fan Removal 1 Remove the CPU fan subassembly See paragraph 12 15 1 2 Rem...

Page 59: ... 16 2 12 Disconnect the PSU main power cable 6 from the motherboard See Figure 12 16 2 13 Disconnect the FP audio cable 7 from the motherboard See Figure 12 16 3 14 Disconnect the PSU fan cable 8 from the motherboard See Figure 12 16 3 15 Disconnect the ATA33 cable 9 from the motherboard See Figure 12 16 3 16 Disconnect the SATA cable 10 from the motherboard See Figure 12 16 3 17 Remove the 2 moun...

Page 60: ...graph 12 16 1 2 Disconnect the ADD2 SCART cable 14 from the motherboard See Figure 12 16 7 3 Disconnect the ADD2 SCART cable 15 from the SCART daughterboard See Figure 12 16 7 4 Remove the 2 mounting screws 16 from the SCART daughterboard See Figure 12 16 7 5 Remove the 2 mounting screws 17 from the SCART connector See Figure 12 16 8 6 Remove the SCART daughterboard from the chassis Figure 12 16 7...

Page 61: ...ote Apply thermal transfer compound between the CPU and the heat sink 12 16 7 DIMM Replacement 1 Remove the motherboard subassembly See paragraph 12 16 1 2 Release the retaining clips 19 on the DIMM connector See Figure 12 16 10 3 Remove the DIMM from the motherboard Note When a specific DIMM has been identified as faulty by a software test make sure that you can match the identification to the re...

Page 62: ...cesses described in paragraph 12 16 7 in reverse order Note The DIMM connectors must be populated in the correct sequence See figure 12 16 11 for connector identification and population sequence Figure 12 16 11 1st Channel A DIMM 0 2nd Channel B DIMM 0 3rd Channel A DIMM 1 4th Channel B DIMM 1 ...

Page 63: ...agraph 12 9 3 10 Remove the 2 mounting screws 21 from the motherboard tray back plate See Figure 12 16 13 11 Remove the 7 mounting screws 22 from the motherboard tray base See Figure 12 16 14 12 Remove the motherboard from the motherboard tray Figure 12 16 12 Figure 12 16 13 Figure 12 16 14 12 16 10 Motherboard Re Assembly To re assemble the motherboard do all processes described in paragraph 12 1...

Page 64: ...Insert the DVD with the latest disc image provided by Philips 2 Reboot the MCP9350i 3 Press F for the full recovery option 4 Press Y to continue 5 After 25 minutes the new image will have been installed In some cases it might be possible that the set does not boot from the DVD although this was the default setting In that case 1 Reboot the MCP9350i again 2 During the boot process press F2 to enter...

Page 65: ...tor See paragraph 10 3 For sets where a software and or hardware repair has been done run the script once The test will take approximately 15 minutes For sets where no repair has been done a check must be made for intermittent faults In PC Doctor make sure that the script is repeated 8 times See Figure 14 1 The test will take approximately 2 hours Figure 14 1 ...

Page 66: ...3 Riser Card subassembly 14 PSU Fan 4 TV Tuner Card 15 RJ11 Connector Board subassembly 5 Hard Disk Drive HDD subassembly 16 TV Tuner Daughterboard subassembly 6 Optical Disk Drive ODD 17 SCART Daughterboard 7 CPU Heat Sink 18 Modem Card 8 CPU Fan subassembly 19 DIMM s 9 SW RF Board 20 CPU 10 Card Reader subassembly 21 WLAN Card 11 Front Panel I O FP I O subassembly 22 Motherboard 5 8 1 6 2 4 7 3 ...

Page 67: ...UIT COMPUTER VFD BOARD PB FREE E773700110 9965 000 32411 CH15 PR CIRCUIT COMPUTER FRONT PANEL I O BOARD PB FREE E773700111 9965 000 32431 CH61 PR CIRCUIT COMPUTER POWER SWITCH BOARD PB FREE E773700112 9965 000 32424 CH47 PR CIRCUIT COMPUTER MODEM DAUGHTER BOARD PB FREE E773700113 9965 000 32420 CH41 AERIAL WIRELESS LAN ANTENNA BLACK GRAY E773700123 9965 000 32423 C452 CABLE CONNECTING 10 PIN CONNE...

Page 68: ...y cables and modules must be stored by the service center for a minimum of two months In that period Philips has the opportunity to ask for shipment to a central location for further analysis After that period the faulty items may be disposed of in an appropriate manner ...

Page 69: ...Parts Information MCP9350i 15 EN 69 NOTES ...

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