Troubleshooting
97
Your phone
doesn’t return
to the idle
screen
Press and hold
c
, or switch
off the phone, check that the
SIM card and the battery are
installed correctly, and switch
it on again.
Your phone
doesn’t display
the phone
numbers of
incoming calls
This feature is network and
subscription dependent. If the
network doesn’t send the
caller’s number, the phone will
display
Call 1
or
Witheld
instead. Contact your operator
for detailed information on
this subject.
You can’t send
text messages
Some networks don’t allow
message exchanges with other
networks. First check that you
entered the number of your
SMS center, or contact your
operator for detailed
information on this subject.
You can’t start a
TV slideshow
This feature needs your battery
to be at least half-charged.
Recharge your handphone or
plug the charger during the
slideshow.
You can’t receive
and/or store
JPEG pictures
A picture may not be accepted
by your mobile phone if it is
too large, if its name is too
long, or if it doesn’t have the
correct file format. See page 62
for complete information on
this subject.
During battery
charge, the
battery icon
shows no bar
and the outline
is flashing
Only charge the battery in an
environment where the
temperature does not go below
0°C (32°F) or above 50°C
(113°F). In other cases please
contact your phone supplier.
The display
shows SIM
failure
Check that the SIM card has
been inserted in the right
position (see page 7). If the
problem remains, your SIM
card may be damaged. Contact
your operator.
Philips855_APMEA.book Page 97 Friday, July 9, 2004 1:05 PM