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Capture One Pro
XT Camera System Manual |
Activating Capture One Pro (Mac / Windows)
An Internet connection is required to activate and update Capture One Pro.
1. Launch Capture One and enter the 16-character license code key provided
on the supplied Capture One card and add your personal details to create
a Profile in the required fields. (The Capture One Pro license code card is
available inside the Capture One packaging).
2. Once you have entered the information, press the Activate… button and
Phase One’s server will validate the software.
3. Capture One should now be activated and ready for use.
Updates to minor version releases of Capture One are free. For example,
updating from Capture One Pro 12.0 to 12.1 is free. Upgrades to major
version releases, for example, from Capture One Pro 12 to Capture One Pro
20, are paid for.
A Capture One Pro 20 key will activate earlier versions. For example if you
prefer to use Capture Pro 12, the license code may be used for that instead.
Please note this does not apply to subscriptions.
Capture One for Phase One
With the release of Capture One 20, the version which was previously known
as Capture One DB has changed its name to
Capture One for Phase One
. It is
still free for Phase One customers and supports Phase One backs only. It does,
however, now requires a product key for activation.
The key can be obtained for free. It is valid for up to 10 users at the same time.
You can get the product key by simply registering your Phase One product by
following the steps outlined below.
1. Go to www.phaseone.com and click on
My Profile
.
2. Log in to your Phase One profile and click on
Camera System Warranty
.
This will take you to the main registration page.
3. Choose the necessary option from in each of the dropdown lists:
Manufacturer
,
Product Type
, and
Product Name
. Then enter the serial
number in the textbox. Press
Add
.
4. Press
Get license key
to generate a product key.
NOTE: Only digital back serial number will generate a license key. You can
register camera bodies and lenses as well which will show you the warranty
status.
As mentioned, Capture One for Phase One supports Phase One backs only, so
if you need support for other camera makes as well as Phase One, please use
the paid Capture One Pro version.
Troubleshooting
If you are experiencing problems activating the software, follow the instructions
provided in the application, visit our website for support and troubleshooting
or visit the Capture One
NOTE:
A Phase One Profile is required for
activation and future updates and
upgrades. If you do not already have a
PhaseOne Profile, please enter an email
address and password to create a new
Profile ID.
