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petsafe.com
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ACMA: Australia
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media
Authority).
Labels
On the product
CLASS 1 LASER PRODUCT
< 390 uW max output at 650 nm
Complies with: IEC/EN 60825-1:2014
And CDRH Rule 21 CFR, Subchapter J
On the laser aperture
LASER APERTURE
Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56,
dated 8 May 2019.
Terms of Use and Limitation of Liability
1.
Terms of Use
Use of this Product is subject to your acceptance without modification of the terms, conditions and notices contained herein. Use
of this Product implies acceptance of all such terms, conditions and notices. If you do not wish to accept these terms, conditions,
and notices, please return the Product, unused, in its original packaging and at your own cost and risk to the relevant Customer
Care Centre together with proof of purchase for a full refund.
2.
Proper Use
If you are unsure whether this Product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use.
Proper use includes, without limitation, reviewing the entire Product Manual and any specific Caution statements.
3.
No Unlawful or Prohibited Use
This Product is designed for use with pets only. Using this Product in a way that is not intended could result in violation of Federal,
State or local laws.
4.
Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any indirect, punitive, incidental,
special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the misuse of this
Product. The Purchaser assumes all risks and liability from the use of this Product to the fullest extent permissible by law.
5.
Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this Product from time to
time. If such changes have been notified to you prior to your use of this Product, they shall be binding on you as if incorporated
herein.
Warranty
Two Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its
terms can be found at petsafe.com and/ or are available by contacting your local Customer Care Centre.
Europe –
Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, A91 YR9X Ireland
Canada –
Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand –
In compliance with the Australian Consumer Law, Warranties Against Defects, effective January
1, 2012, warranty details of this Product are as follows: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”)
warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its Product, when subject to normal
and proper residential use, will be free from defects in material or workmanship for a period of two (2) years from the purchase date.
An “original retail consumer purchaser” is a person or entity who originally purchases the Product, or a gift recipient of a new Product
that is unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers labour and
parts for the first two years of ownership; after the first two years, a service or upgrade charge will apply relative to replacement of the
Product with new or refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the
Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This Limited Warranty excludes
accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase products
outside of Australia, New Zealand, or from an unauthorised dealer will need to return the Product to the original place of purchase for
any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason
outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre
at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace faulty
components. To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or
replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a
Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for a replacement
to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the
faulty Product. The Product must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30
days from the date of original purchase, the consumer will be required to return the Product to Radio Systems at the consumer’s own
expense. Radio Systems will test and replace the faulty unit or its components and return to the consumer free of charge, provided
the Product is within its said warranty period. This warranty is in addition to other rights and remedies available to you under the
law. Radio Systems goods come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608
(Australia) or 0800 543 054 (New Zealand).
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