Penveu penveu32 User Manual Download

Page: 78 / 86

Symptom

Corrective Action

pen

does not interact

with display

while in mouse mode

Ensure the

veu

is plugged into a power source.

Verify that

pen

is CONNECTED to the

veu.

If the wireless indicator on the

veu

is flashing, continue with the next step.

Ensure that the projector or display device is “ON”.

Ensure that the projector or display device is properly attached to the

veu

via VGA cable(s).

Ensure that USB cable is plugged in to both the computer source and the

veu

If the

pen

interacts normally in mouse mode, resume use.

If the

pen

does not regain function, refer to “

penveu

system is not working

at all” section.

penveu

system

is not working at all

Ensure that the

veu

is properly attached to the computer and the projector

or display device.

Verify that the

pen

is charged and the camera lens is clean and free of

obstruction.

Verify that the computer and projector (or display device) are powered on
and running properly.

Verify the

pen

is CONNECTED to the

veu

Set the

pen

to pen mode.

Press the

menu

Button

on the

pen

If the

User Interface

does not display, refer to “Perform a Hardware Reset”.

Select SETTINGS/SCREEN SIZE/AUDITORIUM from the

menu

Write on the display remotely using the

pen

Button

or grips.

10.

If step 9 is not successful, while in pen mode, open

menu

User Interface

select the WHITEBOARD option (any background is fine) and attempt to
write remotely using the

pen

Button

or grips.

11.

If Step 10 is not successful, refer to “Perform a Hardware Reset” and resume
use.

penveu

does not prompt

with message to

“Touch pen tip to display…”

Press the

menu

Button

and ensure that Auditorium mode is not selected in

the SETTINGS/SCREEN SIZE

menu

options.

Place

pen

in the

veu

for a few seconds to establish communications.

Remove

pen

from

veu

and retry.

If unsuccessful, see “

pen

does not write.”

DISPLAY light flashing

When flashing, one or more of the VGA cables are not connected to the

veu

or to the display or that the computer source/display are not powered on.

Check that the VGA cable is connected (not loose) between the DISPLAY and
the

veu

Note

: If using the

penveu system

without a computer source, the VGA to Display

Indicator will flash. This is fine for typical operation.

No lights illuminate on the

veu

Verify the

veu

is plugged into a power source. Power indicator light should

illuminate.

If unsuccessful, perform a Hardware Reset.

If still unsuccessful, Contact Customer Support.

Display writing is not

accurate and/or consistent

Ensure that that resolution setting on the PC matches the native resolution
of the display device.

Ensure that the display device is optimized for focus (projector only) via the
ADJ FOCUS setting in the user interface

menu

settings.

Ensure that the display device is optimized for phase and horizontal size via
the SETTINGS/SCREEN SIZE/ ADJ PHASE setting in the user interface

menu

settings.

Ensure “keystoning” is not enabled (projector only)

Ensure that the display device is not set to “stretch” the screen

Summary of Contents for penveu32

Page 1: ...November 11 2014 ...

Page 2: ...__________________________ 26 2 4 3 SET UP the Resolution on MAC _______________________________________________________ 28 2 5 CONNECT the pen___________________________________________________________ 31 2 5 1 CONNECT the pen diagnostics ________________________________________________________ 32 2 6 Fine Tuning the Display for best performance ____________________________________ 35 2 7 pen Pow...

Page 3: ...ES ___________________________________________________________________ 67 3 9 11 VERSION _______________________________________________________________________ 67 4 1 Use with Large Screens or Even Walls___________________________________________ 69 4 2 Use penveu with your Computer or Mobile Device ________________________________ 70 4 3 Use penveu with your Favorite Applications _______________...

Page 4: ...4 ...

Page 5: ...eachers and presenters create a dynamic learning environment This wireless presentation tool delivers interactivity from the front row all the way to the back of the room The penveu system redefines interactivity by placing the power of engagement in the palm of your hand penveu is a portable device that works with any display Effectively engage your audience penveu may be used with projectors and...

Page 6: ... Button on the pen and provides a simple on screen menu system The user controls the type of drawing tool color and thickness as well as the background The built in camera and high tech design provide great accuracy The penveu system features auto calibration which requires no additional action by the user Screen captures are enabled with the touch of a button with or without added notation which ...

Page 7: ...r Interface to select and configure pen and mouse options and uses a factory installed rechargeable battery for power The pen may be used both directly on the display and up to 40 feet away from the veu The pen may be used at virtually any distance from the display as long as it remains within 40 feet of the veu For details on the operation and function refer to Section 3 Functions Indicators and ...

Page 8: ...on device to the pen the veu must remain within 40 feet of the pen a charging station and carrying case for the pen a system update device when new versions are available and storage for files images presentations or other documents For details on the operation and function refer to Section 3 Functions Indicators and Controls ...

Page 9: ... with USB ports will support mouse mode The penveu system will operate with USB mouse connections that support absolute mouse positioning the exact pixel location is used Relative mouse positioning is not supported at this time as the mouse position is not exact in this mode and relies only on the amount of movement from the last relative location A computer with a USB connection is required to pe...

Page 10: ...lassroom or on your desk it is best to put the pen in the charging dock The dock acts a convenient stand and charging station for the pen pen in dock Typical usage setup When carrying the penveu system on the go e g when traveling put the pen in the veu and close the veu lid The veu acts a convenient carrying case for the pen pen in veu Typical storage travel setup NOTE When updating the penveu sy...

Page 11: ...er over the display and as an air mouse Pressing the Pen Button Controlling the cursor in mouse mode Remote Mode Squeezing the Grips Controlling the cursor in mouse mode Remote Mode Pressing the Pen Tip to the display Controlling the cursor in mouse mode Touch Mode Pressing the Pen Tip to the display Writing in pen mode Touch Mode Pressing the Pen Button Writing in pen mode Remote Mode Squeezing t...

Page 12: ... display Larger display sizes may be used when writing from a distance however the pen must remain within 40 feet of the veu to optimize the wireless communication The penveu system uses motion sensing technology to enable precise control of your presentation The pen may be held in one of two ways illustrated in the diagrams below If at any time you wish to center the cursor on the display either ...

Page 13: ...inted at a sheet of penveu Pad paper as long as the paper is held at a relatively horizontal angle 45 degrees or less such as on table or a podium lectern The penveu Pad Mode allows pen and or mouse operation to be more accurate This may be helpful for users who present from any flat surface desk or podium in the classroom or a conference room The penveu Pad paper graphic can be found as a PDF fil...

Page 14: ... the target field and the other on the right side of the target field If the paper has been printed at 100 of the original size the bottom line should measure 7 25 inches and the right line should measure 6 5 inches Avoid blocking the pen camera with your finger Avoid writing in the gray areas of the penveu Pad paper Avoid sharply tilting the pen to the side relative to the penveu Pad paper ...

Page 15: ...t accurate writing The TOP arrows at the penveu Pad paper should be at the top of the paper Do not tilt the penveu Pad paper more than 45 degrees from the horizontal level parallel to the ground If this occurs Pad Mode will be automatically disabled to allow for writing directly on the display ...

Page 16: ...16 ...

Page 17: ...interactive display system with the equipment you already own and use 2 1 Flexibility Use the penveu system with your computer projection device and display The penveu system will work with your content favorite applications or even without a computer Follow these steps to install the penveu system ...

Page 18: ... the veu or the dock and place the pen in as shown in the diagrams below Only use the veu or dock with the supplied power adapters to charge the pen Do not attempt to charge the pen with any other device or power adapter Both the pen and the veu have battery indicators to specify the remaining battery charge on the pen If the battery charge reaches the critical stage red only a few minutes of pen ...

Page 19: ...connect the VGA cables The green line illustrates the USB cable connection Two VGA cables are required to set up the penveu system as shown below One VGA cable is included with your penveu system the other VGA cable was provided with your projector or display FIRST plug in the power adapter to the back of the veu and an electrical outlet The veu must be plugged into a power supply when in use Atta...

Page 20: ...sed without a computer source in pen mode ONLY See Section 4 4 Use penveu without a Computer Source for more details Only ONE 1 veu may be connected to your computer source at a time 2 3 2 SET UP the veu on a MACINTOSH To set up penveu on a Macintosh computer a Mini DisplayPort to VGA adapter may be required to connect the VGA cable provided with the penveu system to the Mini DisplayPort on the Ma...

Page 21: ...the veu and an electrical outlet The veu must be plugged into a power supply when in use Attach the VGA cable connected to your projector or display to the port on the back of the veu labeled DISPLAY Attach the VGA cable provided with the penveu system to the port on the back of the veu labeled PC and the other end to the VGA port on the Mini DisplayPort to VGA adapter Attach the other end of the ...

Page 22: ...e If the computer is configured to boot from removable device be sure to disconnect the penveu USB cable before you reboot the computer For Windows XP 1 Open My Computer Via Start or via navigating to the Desktop 2 Right click on the penveu device listed under My Computer 3 Left click on AutoPlay 4 Check Always do the selected action 5 Select Take no action For Windows 7 1 Open Computer Via Start ...

Page 23: ...ay affect performance on some projectors Disable if needed Ensure the projected image is rectangular in shape do not use the keystone option Enhanced Brilliance and or enhanced brightness setting should be set to balance the lighting conditions in the room Enable if the room has excess ambient light and disable if the room is darker Use the DISPLAY menu system to select the correct format sRGB RGB...

Page 24: ...ion on WINDOWS 7 or 8 Right click on the Desktop and click on Screen resolution Under Multiple displays select Duplicate these displays from the drop down menu Under Resolution select the native resolution of your display device ...

Page 25: ...o the previous step and select Show desktop only on your display device number Additional resolution options will become available including the native resolution of your display device Select the native resolution of your display device Click on Apply to apply the new settings If the new settings are successfully applied Click on Ok to finish ...

Page 26: ...26 2 4 2 SET UP the Resolution on WINDOWS XP Right click on the Desktop and click on Properties Click on the Settings Tab Under Screen Resolution select the native resolution of your display device ...

Page 27: ...efer to your computer manual for brand specific instructions or software that enables the image to be displayed on the external display device only then select the native resolution of your display device as specified in the previous step Click on Apply to apply the new settings If the new settings are successfully applied Click on Ok to finish ...

Page 28: ...solution on MAC On the Macintosh computer follow these steps to optimize the computer for the best penveu performance Click on System Preferences Click on Displays Check Show mirroring options in the menu bar when available ...

Page 29: ...29 Click on Arrangement Check Mirror Displays Disconnect and reconnect the Mini DisplayPort from the computer ...

Page 30: ...30 Under Optimize for Select your display device Click on Best for your display device OR Select the native resolution of the display device under the Scaled option ...

Page 31: ...nveu in gray letters A message box will appear stating your current system version number of days since the last system update and the website to download system updates Follow the CONNECT THE PEN instructions shown on the screen Touch the Pen Tip anywhere on the display screen for approximately three 3 seconds until you hear a beep The beep indicates a successful CONNECTION between the pen and th...

Page 32: ...her Only one 1 pen at a time can be used with a single veu Once CONNECTED if the pen is placed back in the veu you will need to follow the CONNECT THE PEN instructions above If you do not wish to use the pen in Touch mode press the Undo Back Button to disable Touch Mode and dismiss the CONNECT THE PEN instructions A message box will appear indicating that Touch Mode has been disabled To re enable ...

Page 33: ...e Button to display a helpful instruction screen The Help screen provides tips and corrective actions you can take to optimize your display for the best penveu performance For more information on how to optimize your display see Section 2 4 SET UP the display and Section 2 6 Fine Tuning the Display for Best Performance Unsuccessful connection attempt If you do not hear a beep soon after touching t...

Page 34: ...REEN SIZE for more information on how to use penveu in AUDITORIUM menu setting Incorrect Computer Resolution or Frequency If the computer source resolution or frequency does not match the native resolution and frequency of your display device The penveu system performance may be degraded The CONNECT THE PEN pop up will indicate both the current resolution of your projector and the native resolutio...

Page 35: ...enu Button and select SETTINGS SCREEN SIZE ADJ PHASE This displays a special adjust phase image on the projector or display adjust its phase until faint shimmering horizontal lines are minimized This may also be called Tune or Fine Tune on the projector or display adjust its horizontal size until no vertical bars are visible This may also be called Sync Tracking Coarse or Clock on the pen press th...

Page 36: ...urn off except for the communication indicator on the pen If the pen detects motion all indicators on the pen brighten and the pen returns to the Active State Off State No indicator lights are illuminated in this state The pen ships from the manufacturer in the Off State The pen will automatically turn Off if there is no wireless communication for 30 seconds For example if the pen is out of wirele...

Page 37: ...ates can be completed on any computer with an internet connection and the USB port connected to the veu Updates can be completed by ANY USER no username or password is required The only requirement is that the penveu system has been registered If the penveu system has not been registered you will receive a message prompt asking you to register You can then register quickly by providing contact det...

Page 38: ...veu Please allow at least three 3 minutes for the penveu system update to complete The penveu system will be updated If the penveu system is connected to an external display or projector during the update you will also see an onscreen prompt indicating that the pen is being updated The Pen Tip Indicator will flash through a series of colors during the update process When the update completes the P...

Page 39: ...39 ...

Page 40: ...sing penveu for presentations this feature keeps the pen cursor from moving across the display as the presenter moves their hand while holding the pen To re enable the pen cursor briefly tap the Mode Button or touch the display with the Pen Tip While the pen cursor is hidden to switch to mouse mode press and hold the Mode Button for one second This feature works the same way in mouse mode While in...

Page 41: ...itch between pen mode and mouse mode While in mouse mode the pen operates as a typical computer mouse with a range of up to 40 feet from the veu When using the pen remotely as a mouse the cursor hovers Use this feature to assist you in the selection of hyperlinks pop up windows or description boxes or select objects on screen The top two buttons operate as the Left Click and Right Click mouse func...

Page 42: ...or erase on the display Touch to the Pen Tip to the display to operate as a Left mouse Click Pen Tip Indicator When the pen is removed from the veu or the dock the Pen Tip indicates mode of use When lit pen is in pen mode When not lit pen is in mouse mode When in pen mode the Pen Tip Indicator shows the color of the virtual ink or highlighter Note if you choose black for the virtual ink color the ...

Page 43: ...play and the cursor reappears Touch Scroll Tap to toggle between PEN HIGHLIGHTER and ERASER In TAP SCROLL mode lightly slide your finger along the Touch Scroll to change the cursor to the desired color Note The SETTINGS option in the menu User Interface can be used to modify the operation of the Touch Scroll See Section 3 9 SETTINGS to see how this function can be customized Functions as a typical...

Page 44: ...flash This is fine for typical operation Power Adapter Input Plug in the power adapter to the back of the veu and an electrical outlet The veu must be plugged into a power supply when in use veu Reset Button See Troubleshooting for details LOCATE PEN Button Press Locate pen Button to find misplaced pen The pen will emit a tone and vibrate Once the pen is found press any button on the pen to stop t...

Page 45: ... the wireless range of the veu greater than 40 feet 3 6 menu User Interface Press the menu Button while in pen mode to display the menu User Interface The User Interface presents available options on wheels that rotate The active wheel appears highlighted in blue The choices on the wheels vary depending on the option you select Lightly slide your finger along the Touch Scroll on the pen to rotate ...

Page 46: ...ill write draw or highlight using the color shown by the Pen Tip Indicator Note if you choose black for the virtual ink color the indicator is not lit When in the penveu Pad Mode when the Pen Tip is pressed on the penveu Pad Paper the Pen Tip Indicator illuminates a white light to better illuminate the target field to the pen camera 3 7 2 pen Mode Drawing Tools There are three 3 drawing tools in p...

Page 47: ...HIN THIN THIN MEDIUM THICK THICK THICK 3 7 5 Activating the Drawing Tools In the default mode TAP SCROLL there are two methods you can use to activate the drawing tools If these methods do not work as expected see Section 3 9 SETTINGS for details Using the Touch Scroll While in pen mode tap the Touch Scroll until the desired cursor is shown If tapping the Touch Scroll does not change the tool chec...

Page 48: ...tton 3 7 6 Operational Modes There are four 4 methods you can use to write draw highlight or erase with the pen Touch Mode Touch the Pen Tip directly to the display When the tip touches the surface the pen writes highlights or erases Press the grips together to create a thicker line Note Pressing the grips together while using the Pen Tip in Touch Mode will create a thicker line Note Do not obstru...

Page 49: ...IVITY and then selecting Low Medium or High Default See Section 3 9 5 Sensitivity for more details on writing sensitivity OR Remote Mode Press the Pen Button to write draw highlight or erase without touching the display screen The sensitivity of writing speed can be adjusted by pressing menu and selecting SETTINGS SENSITIVITY and then selecting Low Medium or High Default See Section 3 9 5 Sensitiv...

Page 50: ...together to create a thicker line The sensitivity of writing speed can be adjusted by pressing menu and selecting SETTINGS SENSITIVITY and then selecting Low Medium or High Default See Section 3 9 5 Sensitivity for more details on writing sensitivity Note The penveu Pad paper graphic can be found as a PDF file at www penveu com resources This file can be copied onto your computer and printed at no...

Page 51: ...L option is highlighted Press the Pen Button to select this option and advance to the next wheel Press the Pen Button to confirm YES or NO Select YES to remove all writing drawing and highlighting on the display and exit the menu User Interface Select NO to cancel the CLEAR ALL option Press the Undo Back Button to return to the previous wheel To exit the menu User Interface without selecting any o...

Page 52: ...is highlighted Press the Pen Button to select this option and advance to the next wheel Repeat these steps to select the desired BACKGROUND color and PATTERN Note NONE is the default option which displays the desktop of the computer source with no pattern overlay Options include Image shown is an illustration of one possible computer background Any other background supplied by the computer can be ...

Page 53: ...r mouse mode Wait until the on screen SAVE prompt closes before continuing this may take a few seconds There are two 2 methods you can use to activate the SAVE option Using the Capture Button Press the Capture Button while in pen or mouse mode to display the SAVE the image on the display Wait until the on screen SAVE prompt closes before continuing this may take a few seconds Using the menu User I...

Page 54: ...he appropriate FILE ACCESS Setting See Section 3 9 8 FILE ACCESS for detailed information The penveu system has an 8GB or 32GB storage embedded in the veu It is where the veu stores the captured images whenever the Capture Button is pressed or the SAVE menu option is used For the SAVE option to work correctly the storage needs to be accessible to the veu Use the FILE ACCESS settings to make sure t...

Page 55: ...u penveuSavedImages directory Press the menu Button when in pen mode to display the menu User Interface The image names appear on the center wheel of the menu User Interface A thumbnail preview image appears below the center wheel Note The image filenames may be changed Rename using your computer and accessing the penveu penveuSavedImages directory Lightly slide your finger along the Touch Scroll ...

Page 56: ...and choose either BOTH Commonly used with Windows machines The storage will be accessible both the veu and the computer connected through the USB port PC Commonly used with Linux machines The storage will be accessible to the computer only Therefore the veu will not be able to access the storage to SAVE additional captured images Why should I ever select anything other than BOTH According to the U...

Page 57: ...an save captured images with penveu and the original files remain intact unchanged The penveu does not alter the original file NOTE Choosing the appropriate FILE ACCESS Setting See Section 3 9 8 FILE ACCESS for detailed information The penveu system has an 8GB or 32GB storage embedded in the veu It is where the saved images are stored and where the user can save their own user files To access the ...

Page 58: ...LE ACCESS to VEU when using the pen and set to PC when accessing the storage from the computer via USB The automatic switching procedure is often non compatible and may fail to execute 3 8 7 Setting the TIME and DATE Use the TIME and DATE options to set the time on your penveu system When you save an image using the Capture Button penveu will embed the time and date at which the image was saved in...

Page 59: ...e Pen Button to select this option and advance to the next wheel Select the MONTH option to set the month Press the Undo Back Button to return to the previous wheel and set the DAY and YEAR options To exit the menu User Interface without selecting any options continue pressing the Undo Back Button ...

Page 60: ...EEP NEVER Defines the sleep behavior of the display device SCREEN SIZE AUTO Adjustments for best performance FILE ACCESS BOTH Defines the behavior of the file system so that penveu can be used with Windows IOS and Linux system software VERSION Displays the current penveu system version 3 9 1 TOOL SELECT Use the TOOL SELECT option under SETTINGS to define how you select a tool or option Options inc...

Page 61: ... performed Tapping your finger on the Touch Scroll will gradually advance the user down the document This option leaves all annotations or drawings on screen Use the CLEAR ALL option or Undo Back Button to clear the screen Note Use this option when you may want drawings or annotations to remain on screen such as when comparing diagrams or photographs NEXT CLEAR Same functionality as SCROLL NEXT ex...

Page 62: ...ithout prompting the user to save any drawings or annotations Note Use this option when you do not want to save any of your drawings or annotations during your presentation The user can still press the Capture Button to save an image at any time SAVE CLEAR Automatically saves the image without prompting the user and then clears all drawings and annotations Note Use this option if you want to make ...

Page 63: ...SENSITIVITY Use the SENSITIVITY option to increase or decrease the responsiveness of the pen cursor or mouse cursor to your hand movements when writing in Remote Mode away from the display This can be adjusted to best meet the user s preference of cursor behavior in remote writing situations Options include DEFAULT HIGH high response to hand movement cursor moves fast MEDIUM medium response to han...

Page 64: ...n Any selected whiteboard overrides this setting 30 MINUTES veu shuts off the output to the display if the input from the PC is off and the pen is asleep for 30 minutes Gray is displayed while the input from the computer is off and the output from the veu remains on Any selected whiteboard overrides this setting 3 9 7 SCREEN SIZE Use the SCREEN SIZE option under SETTINGS to make adjustments for be...

Page 65: ...this performance Note After adjusting Phase Focus Aspect Or Contrast press the menu Button and select SCREEN SIZE AUTO or the screen size with which you originally connected your pen to clear the adjustment screen Note If your display image is on the border between sizes then select MEDIUM ALL MEASUREMENTS ARE APPROXIMATE 3 9 8 FILE ACCESS The penveu system has an 8GB or 32GB storage incorporated ...

Page 66: ... to save or load an image through the penveu system will result in an error message However the penveu drive will be accessible to the connected computer via the USB cable the previously captured images will be available new user files can be stored previously stored user files can be accessed and firmware updates can be performed Why should I ever select anything other than BOTH According to the ...

Page 67: ... If the CURRENT RES does not match the DISPLAY RES reported above please adjust the display resolution setting on the computer to match the DISPLAY RES above If these two resolutions do not match the user will be asked to correct the computer s display resolution in the on screen message box during the pen connection process 3 9 11VERSION Use the VERSION option under SETTINGS to check the current ...

Page 68: ...68 ...

Page 69: ...r screens where the user cannot reach the screen use penveu AUDITORIUM mode or Remote Mode away from the display The diagrams below illustrate penveu being used with a projector and a simple wall Press the Pen Tip directly to the display Touch Mode Write in pen mode or operate in mouse mode Use penveu away from the display or screen The pen must be within 40 feet of the veu Write in pen mode or op...

Page 70: ...olute mouse positioning the exact pixel location is used Relative mouse positioning is not supported at this time as the mouse position is not exact in this mode and relies only on the amount of movement from the last relative location 4 3 Use penveu with your Favorite Applications The penveu system requires no additional software drivers This unique capability allows penveu to work with the softw...

Page 71: ...ick as shown below Using penveu with Adobe Photoshop Controlling the cursor in mouse mode Touch Mode Using penveu with Microsoft Power Point Writing in pen mode Squeezing the Grips in Remote Mode Using penveu with Microsoft Excel Controlling the cursor in mouse mode Touch Mode Using penveu with a web browser Controlling the cursor in mouse mode Pressing the left click button in Remote Mode ...

Page 72: ... to select your background color or even add a pattern As a pen you can draw write or highlight 4 5 penveu On the Go The penveu system is extremely small and light weight Use the veu as a carrying case and charger for the pen Take penveu with you In addition save your presentations and other files on the built in storage This portable device is great for use in one classroom conference room or for...

Page 73: ... Resume Your Lessons or Presentations Save screen shots of lesson and presentation notes LOAD your saved image review the information and even modify the annotations previously made Easily distribute saved screen captures Common uses include Post lesson notes to your classroom website or dropbox Email meeting notes to your colleagues Note The penveu system does not alter the original file Your sav...

Page 74: ...ience and easily viewing your presentation Use the penveu system in pen mode and annotate your display or use the penveu system in mouse mode to control or navigate your presentation websites and other materials Note Relative movement using the pen such as walking around the room will cause the cursor to move on the display If you do not want the cursor to show on screen simply press and hold the ...

Page 75: ...75 ...

Page 76: ...2 Cleaning the Camera Lens If necessary clean the camera lens on the pen with a small cotton swab Gently insert the swab into the lens opening and carefully wipe the lens Do not apply any pressure to the lens Doing so may result in damage to the optical system 5 3 Exposure to Water or Liquids Do not expose the penveu system to water or other liquids If the penveu system gets wet wipe it off immedi...

Page 77: ... in parallel Indicator button lights on pen do not illuminate 1 Verify that the veu is plugged into a power source 2 Press any button on the pen 3 If successful continue use 4 Place the pen in the veu or dock and allow for a full charging cycle 5 Reset the penveu system Refer to Perform a Hardware Reset pen does not write on the display 1 Verify that the pen is charged 2 Verify the pen is CONNECTE...

Page 78: ...y using the pen Button or grips 11 If Step 10 is not successful refer to Perform a Hardware Reset and resume use penveu does not prompt with message to Touch pen tip to display 1 Press the menu Button and ensure that Auditorium mode is not selected in the SETTINGS SCREEN SIZE menu options 2 Place pen in the veu for a few seconds to establish communications 3 Remove pen from veu and retry 4 If unsu...

Page 79: ...o the veu 3 Use a small tool to press the RESET button on the pen 4 Place pen in veu 5 Verify normal operation is restored 6 If penveu does not function normally after completing the above steps refer to Return Merchandise Authorization The Hardware RESET button is between charging contacts on the pen 5 8 Return Merchandise Authorization Return Merchandise Authorization must be approved prior to r...

Page 80: ...transit This Limited Warranty does not cover any repair modification or alteration by anyone other than Interphase or an Interphase authorized service entity This Limited Warranty does not include protection against normal wear and tear theft misplacement reckless abusive willful or intentional conduct associated with handling and use of the Product EXCEPT AS PROVIDED HEREIN AND TO THE EXTENT PERM...

Page 81: ...touching the screen There is no maximum distance from the screen but the pen must remain within 40 feet of the veu Battery Internal rechargeable Power adapter 5V 2A power adapter There are two identical power adapters one for the veu and one for the dock Cables Included One 3 foot USB One 3 foot VGA Connectivity wireless Interface USB VGA Movement Detection Technology Computer Vision Sensor Fusion...

Page 82: ...unctionality system updates and file access depends on availability of a USB port For more information refer to Section 2 9 penveu System Updates Section 3 8 5 Access Saved Images and Section 4 2 Use penveu with your Computer or Mobile device Environmental Specifications Operating Humidity Range 20 80 Maximum Operating Temperature 104 F 40 C Minimum Operating Temperature 50 F 10 C Service and Supp...

Page 83: ...nterference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that of the receiver Consult the dealer or an experienced radio TV technician for help Tested to Comply with Canadian Standards This Class A digital apparatus complies with Canadia...

Page 84: ...licable in the European Union and other European countries with separate collection systems This symbol on the product or on its packaging indicates that this product shall not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help preve...

Page 85: ...al contacts Use specified charger only Attention Ne connectez pas mal Ne la jetez pas dans le feu ou l exposer à une chaleur excessive Vous ne devez pas écraser la percer l incinérer ou court circuit contacts externes Utilisation chargeur spécifié uniquement 9 ...

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