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Installer Manual Riversoft - Table of content

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Ref. MKT-IM-045 / A - 13.03.2020

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

7.1.

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

7.1.1.

During operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

7.1.2.

During regeneration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

7.2.

Manual regeneration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

7.2.1.

Manual delayed regeneration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

7.2.2.

Immediate regeneration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

7.2.3.

To advance regeneration cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

7.2.4.

To cancel a regeneration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

7.3.

Operation during a power failure . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

8.1.

General system inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

8.1.1.

Water quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

8.1.2.

Mechanical Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

8.1.3.

Regeneration test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

8.2.

Recommended maintenance plan . . . . . . . . . . . . . . . . . . . . . . . . . . 58

8.2.1.

Maintenance instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

8.3.

Adding salt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

8.4.

Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

8.4.1.

Use original spare parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

8.4.2.

Use original approved lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

8.5.

Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

8.5.1.

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

8.5.2.

Covers removal (softener and valve). . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

8.5.3.

Brine tank and brine well cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

8.5.4.

Cleaning the refill flow controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

8.5.5.

Cleaning injector and injector screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

8.5.6.

Controller replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

8.5.7.

Other wear and tear parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

9.1.

Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

9.2.

Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

9.3.

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

10.

Spare parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

10.1.

Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

10.2.

Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

10.3.

Piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

11.

Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Summary of Contents for Riversoft

Page 1: ...Riversoft Water Softener INSTALLER MANUAL WATER PURIFICATION...

Page 2: ...1 Safety pictograms definition 8 2 2 Serial and safety tags location 8 2 3 Hazards 9 2 3 1 Personnel 9 2 3 2 Transport 9 2 3 3 Material 9 2 4 Hygiene and sanitization 10 2 4 1 Sanitary issues 10 2 4...

Page 3: ...ow line connection 41 4 6 4 Electrical connection 42 5 Programming 44 5 1 Display 44 5 2 Commands 45 5 3 Quick program guide 46 5 4 Time of day 46 5 5 Brine dosage 47 5 6 Volumetric regeneration 47 5...

Page 4: ...cks 57 8 1 3 Regeneration test 58 8 2 Recommended maintenance plan 58 8 2 1 Maintenance instructions 59 8 3 Adding salt 60 8 4 Recommendations 62 8 4 1 Use original spare parts 62 8 4 2 Use original a...

Page 5: ...rs and water softener installation knowledge of water conditioning and how to determine proper controller settings basic plumbing skills This document is available in other languages on https www pent...

Page 6: ...rective 2014 30 UE Electromagnetic compatibility 2011 65 EC Restriction of use of certain hazardous substances in electrical and electronic equipment RoHS UNI EN ISO9001 Meets the following technical...

Page 7: ...er programming improper use improper operation and or maintenance leading to any kind of product damages improper or unauthorized intervention on the controller or components incorrect improper or wro...

Page 8: ...r injury or major material damage to the device or environment WARNING Warns against serious personal injury and damage to health DANGER Warns against serious personal injury or death MANDATORY Standa...

Page 9: ...risk of temporary or permanent injury damage to property or environmental pollution 2 3 1 Personnel CAUTION Only qualified and professional personnel based on their training experience and instruction...

Page 10: ...to prevent the contamination of materials or objects themselves Assembly Assemble only with components which are in accordance with drinking water standards after installation and before use perform...

Page 11: ...Disinfection The materials used for the construction of our products meet the standards for use with potable water the manufacturing processes are also geared to preserving these criteria However the...

Page 12: ...ions such as Ca2 and Mg2 hardness ions and releases in exchange less tightly held monovalent ions usually sodium Na or less frequently potassium Here below is shown the chemical reactions mechanism f...

Page 13: ...hat will trigger automatically the different phases of service and regeneration upon the programming done The valve configuration has been chosen to be in accordance with the volume of resin contained...

Page 14: ...ected down through the resin bed and up through the riser tube to the drain The hardness ions on the resin beads are replaced by sodium ions and are sent to the drain The resin is regenerated during t...

Page 15: ...MKT IM 045 A 13 03 2020 15 90 BRINE DRAW SLOW RINSE C2 BACKWASH C1 and C5 SERVICE C0 BRINE REFILL C7 RAPID RINSE C4 and C6 REPRESSURIZE C3 7 Media bead 8 Brine 4 Drain 5 Media tank 6 Brine tank 1 Inl...

Page 16: ...ed for cold water NSF listed material Valve material certification WQA Gold Seal Certified to ORD 0902 NSF ANSI 44 CE ACS Volume of resin 4 L 8 L 15 L 30 L Approximative shipping weight 9 5 kg 16 5 kg...

Page 17: ...8 Corresponding salt dosage g L of resin 80 120 200 80 120 200 Salt amount per regen kg 0 3 0 5 0 8 0 6 0 9 1 6 Capacity kg as CaCO3 0 16 0 2 0 24 0 32 0 4 0 5 Capacity in m3 for 300ppm inlet hardness...

Page 18: ...cy 50 or 60 Hz Motor Input Voltage 12 VAC Controller Power Consumption 6 W average Protection rating IP23 Transient overvoltages within the limits of category II Pollution Degree 3 Temporary overvolta...

Page 19: ...staller Manual Riversoft Description Ref MKT IM 045 A 13 03 2020 19 90 3 3 Outline drawing Riversoft 4 Riversoft 8 Bypass configuration Manifold configuration Bypass configuration Manifold configurati...

Page 20: ...Installer Manual Riversoft Description 20 90 Ref MKT IM 045 A 13 03 2020 Riversoft 15 Bypass configuration Manifold configuration Riversoft 30 Bypass configuration Manifold configuration...

Page 21: ...location Flappers One piece valve disc spring Optical sensor Motor Camshaft Display Delayed regeneration indicator Time button Regeneration button Salt button Camshaft indicator Regeneration setting...

Page 22: ...03 2020 Meter cable Turbine Locking bars Cable gland Outlet 90 Elbow Bypass D rain Flow controller ball Inlet Flow controller Outlet Locking bars Brine tank tube connection Manifold Inlet Drain Bypass...

Page 23: ...valve can be installed No Operation A Remove the softener covers see 8 5 2 Covers removal softener and valve page 63 B Remove the brine well cover C Remove the brine tube P N 3028267 and replace it w...

Page 24: ...ersonnel are authorized to carry out installation work 4 3 Installation environment 4 3 1 General Use only brine salts designed for water softening Do not use ice melt salt block or rock salts follow...

Page 25: ...stall a pressure regulator upstream the system 4 3 3 Electrical There are no user serviceable parts in the AC transformer motor or controller In the event of a failure these should be replaced All ele...

Page 26: ...E plumber s tape may be used on connections that do not use an o ring seal Do not use pliers or pipe wrenches all plumbing must be completed according to local codes soldering near the drain line shou...

Page 27: ...rge point respecting minimum drain line diameter advises given at chapter 4 6 1 Drain line connection page 39 room to access equipment for maintenance and adding salt in the brine tank constant electr...

Page 28: ...pstream the unit MANDATORY The unit should be installed in accordance with the manufacturer s recommendations and meet all applicable plumbing codes 4 5 1 Block diagram Main inlet By pass User s line...

Page 29: ...19 mm drain line Manifold configuration Bypass configuration Drain water pipe Hard water pipe Soft water pipe overflow line Power supply Drain Softener Max 6 0 m for 12 7 mm drain line Max 12 2 m for...

Page 30: ...ry NOTE Valves grounding straps wire clamps and wall pipes are not supplied with the water softener TIP Use ball or globe valves Tools pipe wrenches screw drivers safety glasses safety shoes measuring...

Page 31: ...is softener does not need any preliminary assembly 4 5 5 Softener installation A Shut off power or fuel supply to water heater see manufacturer s instructions B Shut off all water at main supply water...

Page 32: ...tener MANDATORY Do not use pipe joint compound or plumber s putty on the valve body threads Use only Teflon tape MANDATORY Do not over tighten fitting I Make certain proper piping alignment is maintai...

Page 33: ...n page 14 to identify the connections When pressurized any composite tank will expand both vertically and circumferential In order to compensate the vertical expansion the piping connections to the va...

Page 34: ...n stretching up This configuration is even more dramatic when using semi flexible piping failure to provide enough vertical compensation may lead to different kinds of damage either on the valve threa...

Page 35: ...nance procedures may also require that the system is bypassed CAUTION Do not solder pipes with lead based solder CAUTION Do not use tools to tighten plastic fittings Over time stress may break the con...

Page 36: ...be lubricated with 100 silicone grease A Firmly insert connector 3 into bypass B Press the locking clip 1 into position Make certain the clip is fully engaged CAUTION Before turning on the water to t...

Page 37: ...03 2020 37 90 4 5 6 4 Bypass tips Before removing a clip on the softener shut off water supply and relieve system pressure Do not forget to put back the clip on the softener before opening water supp...

Page 38: ...tors should not be installed See 4 5 6 2 Bypassing page 35 A Using a PTFE plumber s tape wrap it over threads of the flow controller 2 B Screw the flow controller 2 and the 90 elbow 1 together hand ti...

Page 39: ...ges to the following suggestions Check with local authorities before installing a system CAUTION The drain line plastic elbow must always be hand tighten without using the elbow as a lever CAUTION The...

Page 40: ...oop at the far end of the line so that the bottom of the loop is level with the drain line connection This will provide an adequate siphon trap Where the drain empties into an overhead sewer line a si...

Page 41: ...e at the back of the cabinet To connect the overflow line locate the barbed elbow at the back of the cabinet and connect a tubing not supplied from the elbow to the drain Do not elevate overflow highe...

Page 42: ...1 to block the power supply cable and prevent accidental disconnection 4 6 4 2 Meter connection NOTE During shipping the cable from the back of the controller to the meter assembly may have been disco...

Page 43: ...Riversoft Installation Ref MKT IM 045 A 13 03 2020 43 90 4 6 4 3 Controller connection Motor and optical sensor cable connection Meter cable connection AC transformer cable connection AC transformer...

Page 44: ...er stores the time of day without battery in case of power failure All others programmed parameters are stored in the non volatile Novram memory and are stored during power failure The storage time in...

Page 45: ...on 3 Display Used to show informations see 5 1 Display page 44 4 Time button The time button when pressed will display the current hour of day for 5 seconds Also used to change the time of day see pag...

Page 46: ...5 kg Volumetric regeneration 0 4 9 5 3 6 m3 From 0 4 m3 to 1 0 m3 by increments of 0 05 m3 from 1 0 m3 to 3 0 m3 by increments of 0 1 m3 from 3 0 m3 to 5 0 m3 by increments of 0 2 m3 from 5 0 m3 to 9...

Page 47: ...rements of 0 1 kg from 3 0 kg to 6 0 kg by increments of 0 5 kg A Press until desired capacity appears then release Range from 0 4 to 9 5 m3 from 0 4 m3 to 1 0 m3 by increments of 0 05 m3 12 increment...

Page 48: ...n every 8 hours at 2 10 and 18 hours 0 5 Regeneration every 12 hours at 2 and 14 hours 1 30 Regeneration every X days every 3 days in this example A Press and hold and simultaneously for 3 seconds A s...

Page 49: ...lay the last two digits Code Description Notes H1 Days since last regeneration Days since last regeneration H2 Current day of week 0 6 H3 Water used today since 02h00 In liter H4 Water used since last...

Page 50: ...he cycles Follow these steps carefully 1 With the main water supply closed open the nearest faucet downstream the unit and the upper one on the line if not still open from installation step see 4 5 5...

Page 51: ...utes This will allow any still trapped air to escape from the tank Turn the water on again and plug the power transformer back into its electrical socket NOTE Do not put salt into the tank before the...

Page 52: ...by pressing and simultaneously for 5 seconds to advance the controller to the C0 position 6 1 3 Startup 1 Finally if not already done turn on a faucet plumbed after the water softener and slowly open...

Page 53: ...disinfection and sanitization The construction materials of the modern water softener will not support bacterial growth nor will these materials contaminate a water supply During normal use a softene...

Page 54: ...neration 6 2 2 2 Calcium hypochlorite Calcium hypochlorite 70 available chlorine is available in several forms including tablets and granules These solid materials may be used directly without dissolv...

Page 55: ...regeneration A Press once for delayed regeneration The regeneration will start on the scheduled time See chapter 5 1 Display page 44 The regeneration dot will blink when delayed regeneration is on NOT...

Page 56: ...me of day will be displayed when the controller reaches the service position 7 3 Operation during a power failure All the program settings are stored in a permanent memory NOVRAM current valve positio...

Page 57: ...water hardness 8 1 2 Mechanical Checks 1 Inspect general condition of valve and associated ancillaries and check for any leaks ensure valve connection to piping is made with adequate flexibility as p...

Page 58: ...ecord Total Hardness of outlet water from softener 8 2 Recommended maintenance plan Items 1 year 2 year 3 year 4 year 5 year Injector filter Clean Clean Clean Clean Clean replace if necessary Refill c...

Page 59: ...adapt mixing screw if necessary Check adapt mixing screw if necessary Check adapt mixing screw if necessary Check adapt mixing screw if necessary Electronic settings Check Check Check Check Check rep...

Page 60: ...on NOTE The following procedure describes the steps to be performed for a Riversoft 30 system Depending on your softener 4 8 15 or 30 the steps may be slightly different but the principle remains the...

Page 61: ...Installer Manual Riversoft Maintenance Ref MKT IM 045 A 13 03 2020 61 90...

Page 62: ...flapper kit o ring kit refill controller and DLFC 8 4 2 Use original approved lubricants Production p n 1014082 NFO Chemplex 862 Silicone Comp spare part p n 42561 SILICONE LUBRICANT PACK 8 5 Cleanin...

Page 63: ...connectors from controller 2 by pressing on their locking clips A Remove the softener cover 1 B Turn the locking clip 3 on the left to unlock the controller 2 C Remove the front cover 2 from the valve...

Page 64: ...over 3 E Remove the remaining brine from brine well 2 F Clean the brine tank 5 and the brine well 2 with water and sponges CAUTION Do not lay down or flip over the softener to empty the brine tank G U...

Page 65: ...Installer Manual Riversoft Maintenance Ref MKT IM 045 A 13 03 2020 65 90...

Page 66: ...Torx key unscrew and extract the refill flow controller 3 C Clean the refill flow controller 3 using compressed air or with a soft brush Make sure the refill controller groove is perfectly clean D Ch...

Page 67: ...xtract the injector 2 from valve body D Unclip the injector screen 1 from the injector 2 E Clean the injector 2 using compressed air a soft brush or possibly a pin F Clean the injector screen 1 with a...

Page 68: ...oval softener and valve page 63 CAUTION Do not pull on the cables Release the connectors 1 from controller by pressing on their locking clips B At the back of the front cover unscrew the four screws 4...

Page 69: ...valve page 63 B Remove the clip 1 C Unscrew the backwash controller 4 by hand CAUTION Pay attention to not lose the backwash controller ball 3 that is inside D Clean the backwash controller 4 using a...

Page 70: ...tion the valve may be equipped with a manifold or a bypass The following procedure applies to both configuration A Remove the softener cover see 8 5 2 Covers removal softener and valve page 63 B Remov...

Page 71: ...A Remove the softener and valve covers see 8 5 2 Covers removal softener and valve page 63 B Disconnect the motor 2 from the optical sensor 1 C Loosen the two screws 4 and remove the clamp 3 D Remove...

Page 72: ...rs see 8 5 2 Covers removal softener and valve page 63 B Remove the motor and camshaft see 8 5 7 3 Motor and camshaft replacement page 71 C The optical sensor 1 is clipped on the front edge of the top...

Page 73: ...Installer Manual Riversoft Maintenance Ref MKT IM 045 A 13 03 2020 73 90 PAGE INTENTIONALLY LEFT BLANK...

Page 74: ...valve H Clean or replace the flappers 1 if needed NOTE The outline of the flapper seat can be seen on the flapper side If the outline is irregular this may indicate that debris is or has been preventi...

Page 75: ...Installer Manual Riversoft Maintenance Ref MKT IM 045 A 13 03 2020 75 90...

Page 76: ...the valve 4 E Lubricate the valve tank adapter and riser tube O rings with approved lubricant only F Spin the valve 4 onto the tank 3 ensuring the threads are not cross threaded G Rotate the valve 4 c...

Page 77: ...Installer Manual Riversoft Maintenance Ref MKT IM 045 A 13 03 2020 77 90 turn turn Point 0 Point 0...

Page 78: ...ller returns to the service position Camshaft is not turning during E 3 display Check if the motor is connected Verify that the motor wire harness is connected to the motor and to the controller modul...

Page 79: ...clean seat and flapper replace if necessary Controller will not regenerate automatically AC adapter or motor are not connected Connect the power source Defective motor Replace the motor See 8 5 7 3 M...

Page 80: ...ss position Shift bypass valve to non bypass position See 4 5 6 2 Bypassing page 35 Meter probe disconnected or not fully connected to meter housing Fully insert probe into meter housing Restricted me...

Page 81: ...Installer Manual Riversoft Spare parts Ref MKT IM 045 A 13 03 2020 81 90 10 Spare parts NOTE There are no user serviceable parts in the AC wall mount adapters motor or control board 10 1 Softener...

Page 82: ...68606BPJ33 10 EU Autotrol 368 valve for Riversoft 30 model with bypass 1 368606F14 7 EU Autotrol 368 valve for Riversoft 15 model no bypass 1 368606BPF14 7 EU Autotrol 368 valve for Riversoft 15 model...

Page 83: ...nk for 4 model 1 14 27827 Riser tube for 30 and 15 models 1 3028254 Riser tube for 8 and 4 models 1 15 18280 Upper screen for 30 and 15 models 1 1009116 Upper screen for 8 model 1 16 E01180 Overflow e...

Page 84: ...230 VAC 50 Hz British plug 1 1000814 230 VAC 50 Hz European plug 1 2 Kit service valve 368 606b 4001891 Kit service valve 368 606b 14 WD 1 4001893 Kit service valve 368 606b 33 WD 1 3 3031018 Valve b...

Page 85: ...6 tank 1 3025327 F injector peach 7 tank 1 3025328 G injector tan 8 tank 1 3025329 H injector lt purple 9 tank 1 4000880 J injector lt blue 10 tank 1 16 Assembly refill flow controller 1000221 Assembl...

Page 86: ...Installer Manual Riversoft Spare parts 86 90 Ref MKT IM 045 A 13 03 2020 10 3 Piping Bypass configuration Manifold configuration...

Page 87: ...Bypass 1 5 40576 I O clip 2 6 4001604 Kit 1 BSP connectors 1 7 4000996 Drain elbow plastic 1 8 Ext DLFC bypass BSP 4001297 6 Ext DLFC bypass BSP 1 4001298 7 Ext DLFC bypass BSP 1 4001299 8 Ext DLFC b...

Page 88: ...ntry of installation The components included in the system must be separated and recycled in a waste recycling center that conforms with the legislation in force in the country of installation This wi...

Page 89: ...Installer Manual Riversoft Disposal Ref MKT IM 045 A 13 03 2020 89 90 PAGE INTENTIONALLY LEFT BLANK...

Page 90: ...www pentairaquaeurope com...

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