PDI-P15LCDB User Manual
Document Number: PD196-096 Rev 2
- 34 -
Troubleshooting
Problem
Check Item
No Picture on screen and no
sound from speakers
•
Insert the AC power cord plug securely in AC power outlet.
•
Make sure the TV is not turned off. The front power button
will illuminate RED if the TV is off.
•
Turn on the power button. The front power button will
illuminate GREEN if the TV is ON.
No picture and No picture from
external source (VCR, DVD)
•
Check the brightness setting of the TV.
•
TV Lamp may have malfunctioned.
•
Select the External source using the TV/AV button on the
TV.
•
Make sure the external source is connected correctly and is
playing.
•
Verify the external source is not being blocked by a
Parental Control setting.
Picture OK, but no sound from
TV speakers
•
Check the sound setting.
•
Verify the sound is not muted.
•
Verify that a pair of headphones is not connected.
•
If an external source is connected, verify that it is
connected correctly.
Picture OK, but no sound from
the pillow speaker
•
Verify that the pillow speaker is plugged in.
•
Set the pillow speaker thumbwheel volume control to
maximum.
•
Adjust the VOL
◄►
button on the TV to increase the
volume.
Picture is too light
•
Check and adjust the COLOR and CONTRAST settings.
Picture is too dark
•
Verify BRIGHTNESS setting is not too low.
•
TV lamp may have failed.
Remote control does not work
•
Change the batteries
•
Make sure the TV’s infrared window is not receiving strong
light from fluorescent lamps.
The picture is spotted
•
There may be interference from hospital equipment.
The TV displays “No Channels
Available, Please contact a TV
Representative”.
•
The TV is set to a Service level that is Blank. Program the
blank Service Level with channels or switch to a service
level that contains channels.
The TV turns On and then
Shuts Off
•
The TV is set to the Disabled Service Level. Change the
Service Level.
The TV displays “To Use this
TV Please Contact a TV
representative”, and then shuts
Off.
•
The TV is set to the Disabled Service Level. Change the
Service Level.
Pillow Speaker does not
control the TV.
•
Verify the pillow Speaker is plugged in. Usually the pillow
speaker will have sound if it si plugged in.
•
Connect the pillow speaker directly to the TV and verify that
the across-room or bedside wiring is not faulted.
•
Try another pillow speaker.
