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User guide iCT2xx

Page 4 of 40

Introduction

Thank you for choosing PayEx as vendor for your payment solution. We hope that you will be
fully satisfied with your new terminal iCT2xx and that the terminal will provide great value for
your company.

Read this guide to understand and make the best use of your terminal.
It presents you the necessary information about use, installation, maintenance, safety and
security recommendations.

Technical support is available Monday

– Friday 08:00-19:00 and Saturdays 10:00-16:00 by

telephone

+46 498207878

or by E-mail

[email protected]

Best regards,

PayEx POS-team

Warning!

This symbol indicates an important Warning

Advice!

This symbol indicates a piece of advice.

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Summary of Contents for ICT2 series

Page 1: ...User guide iCT2xx Terminals...

Page 2: ...the terminal 9 Card readers 10 Magnetic stripe cards 10 Chip card 10 Using the iCT2xx Terminal 11 Menu selection in display 11 Password protected menu selections 11 Menu 11 Mynt application menu 12 St...

Page 3: ...User guide iCT2xx Page 3 of 40 Receipt examples 33 Purchase receipt 33 Cancellation receipt 34 Report examples 35 Transaction list 35 Cashiers report all cashiers 35 Sales report 37 Notes 38...

Page 4: ...this guide to understand and make the best use of your terminal It presents you the necessary information about use installation maintenance safety and security recommendations Technical support is a...

Page 5: ...supply Communication cable Magic Box 2 extra receipt rolls User guide Warning The power supply included in the delivery is specially designed for PayEx terminals Do not use any other power supply with...

Page 6: ...nal Specifications Weight without paper roll 325 to 350 gram Dimensions L x B x H 185 x 83 x 63 mm Network 120 240 VAC 50 60 Hz Class II equipment Connections On the rear side of the terminal on the t...

Page 7: ...y F 3 Stop key X 4 Correction key 5 OK key O is used to confirm input 6 Dot key Some terminals have MENU instead of F and text on the color buttons OK Green key CLEAR yellow key STOP red key All instr...

Page 8: ...amage the printer This is not covered by the manufacturer s warranty Open the paper compartment by lifting the catch located at the rear of the terminal and pull the cover forward as shown on the pict...

Page 9: ...roll is present Switching off on the terminal iCT2xx terminals can be switched off by removing disconnecting the power supply When reconnecting the power supply the terminal will automatically start T...

Page 10: ...o slow Chip card The chip card smart card reader is located at the front of the terminal Insert the chip card horizontal with the chip faced up If a card has chip it shall always be read by the chip c...

Page 11: ...hese codes should be changed as soon as the terminal is deployed to prevent unauthorized access The Support operator code is default 1234 and the Administrator code is default 1111 Warning If one or b...

Page 12: ...se Initiate a sale by pressing A sale can also be initiated by Inputting a purchase amount followed by Inserting a chip card inputting purchase amount followed by Swiping a magnetic stripe card inputt...

Page 13: ...k away from the terminal when the customer is requested to enter PIN the customer might get an impression that the PIN code input is being observed The terminal is now connecting to host for authoriza...

Page 14: ...A customer receipt can be printed after merchant receipt has been printed Press green button to print customer receipt The terminal will return to the start screen when all receipts have been printed...

Page 15: ...wing display screens Press to enter transaction menu Press to select Purchase Cashback Input purchase amount followed by Input cash amount followed by F 1 2 O O 1 Start transaction 2 Receipt copy 3 Of...

Page 16: ...e customer is requested to enter PIN the customer might get an impression that the PIN code input is being observed The terminal is now connecting to host for authorization One of the displays above w...

Page 17: ...stomer receipt can be printed after merchant receipt has been printed Press green button to print customer receipt The terminal will return to the start screen when all receipts have been printed Purc...

Page 18: ...ys the following screens Press to enter transaction menu Press to select Cancellation Enter operator code followed by The information of the last transaction is displayed Date and time amount and auth...

Page 19: ...saction has been approved A customer receipt can be printed after merchant receipt has been printed Press green button to print customer receipt The terminal will return to the start screen when all r...

Page 20: ...lays the following screens Press to enter transaction menu Press to select Refund Enter operator code followed by Input refund amount followed by F 1 4 Operator code O O 1 Start transaction 2 Receipt...

Page 21: ...p chip shall be used The terminal is now connecting to host for authorization The terminal displays a message to remember signature The transaction has been approved Warning The merchant is required t...

Page 22: ...reens Press to enter transaction menu Press to select Preauthorization Input preauthorization amount followed by The customer shall insert the card alternatively swipe magstripe card If the card has c...

Page 23: ...ecting to host for authorization A customer receipt can be printed after merchant receipt has been printed Press green button to print customer receipt The terminal will return to the start screen whe...

Page 24: ...amount after completed preauthorization Press Enter reference number from the original preauthorization then input amount to be debited followed by 1 10 Late Credit This transaction type credits the...

Page 25: ...ples are located in Report examples on page 35 Report functionality must be configured for each terminal Contact PayEx Support if report functionality is desired but not activated in the terminal 5 1...

Page 26: ...action type Total amount Card data Transaction result Report number When the transaction list is printed automatically it will delete itself All transactions are indexed When a report is printed the n...

Page 27: ...he new operator Enter user text Select user role 6 2 Delete cashier Delete a cashier that is no longer in use Press operator code Select the cashier s ID to be deleted 6 3 Edit cashier A cashier can b...

Page 28: ...httime 7 3 System info Print a report of Telium system information and mynt software version This is also displayed on the terminal Serial number terminal model and PED version is also displayed Press...

Page 29: ...a press to disable extra Tip percent 8 1 2 Change the extra percent The extra limit set in this menu is how much percentage of the purchase amount that is possible to tip Press password 1111 Input tip...

Page 30: ...Enter new operator code 4 digits and confirm with Confirm the code by re entering the code and confirm with A message is displayed if the code has been changed Disable 8 6 2 Disable the operator code...

Page 31: ...eep on PIN input 8 8 2 Press password 1111 Select if the terminal shall beep on PIN input Confirm with Beep on entries 8 8 3 Press password 1111 Select if the terminal shall beep when the customer inp...

Page 32: ...can t connect to host the terminal will enter offline modus and perform offline sales for the card types that support this type of transactions The respective card issuers have limits and restriction...

Page 33: ...10 54 Purchase NOK 25 00 TOTAL 25 00 1234 56 12 34 VISA Approved Ca1 _ 000 SWE 012345 TVR 0123456789 REF 012345678901 AID A0123456789012 TSI 1800 ATC 00001 AED 091201 ARC 00 PSN 01 Save receipt Mercha...

Page 34: ...jarne 01 09 2012 10 54 Cancellation NOK 25 00 TOTAL 25 00 1234 56 12 34 VISA Approved Ca1 _ 000 012345 TVR REF 012345678901 AID A0123456789012 ARC 00 Save receipt Merchant information Identification o...

Page 35: ...ankAxept Approved CA1_000 SWE 012345 No 1 ARC 00 01 06 2013 14 00 Purchase Cashback NOK 200 Cash 300 TOTAL 500 1234 BankAxept Approved CA1_000 SWE 012346 No 2 ARC 00 Merchant information Identificatio...

Page 36: ...M Purchase 4 245 00 Refund 0 0 00 CASHBACK 25 00 FEE 0 00 EXTRA 50 00 TOTAL 320 00 Cashier Hilde 02 TYPE ANT SUM Purchase 4 245 00 Refund 0 0 00 CASHBACK 25 00 FEE 0 00 EXTRA 50 00 TOTAL 320 00 ALL CA...

Page 37: ...Merchant ID 123 Terminal ID 00000001 01 06 2013 10 54 Sales report BankAxept 1 Amount 25 00 Fee 0 00 Extra 50 00 Total 75 00 VISA 1 Amount 300 00 Fee 0 00 Extra 50 00 Total 350 00 All issuers 2 Amoun...

Page 38: ...User guide iCT2xx Page 38 of 40 Notes...

Page 39: ...User guide iCT2xx Page 39 of 40...

Page 40: ...User guide iCT2xx Page 40 of 40...

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