Patton SL4020 Getting Started Manual Download

Page: 65 / 84

Chapter 10

Contacting Patton for assistance

Chapter contents

Introduction

..........................................................................................................................................................67

Contact information

..............................................................................................................................................67

Patton support headquarters in the USA

.........................................................................................................67

Alternate Patton support for Europe, Middle East, and Africa (EMEA)

..........................................................67

Warranty Service and Returned Merchandise Authorizations (RMAs)

...................................................................67

Warranty coverage

..........................................................................................................................................67

Out-of-warranty service

.............................................................................................................................68

Returns for credit

......................................................................................................................................68

Return for credit policy

.............................................................................................................................68

RMA numbers

................................................................................................................................................68

Shipping instructions

................................................................................................................................68

Summary of Contents for SL4020

Page 1: ...VoIP SoHo Router Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 09402U1 001 Rev A Part Number 07MD4020...

Page 2: ...ter components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in wo...

Page 3: ...m information 18 System Uptime 18 LAN IP Address 18 MAC address 18 Security 18 Application Code Version 18 Download Code Version 18 3 WAN 19 WAN Status 21 Interface Status 21 Enabled 21 Service 21 Pro...

Page 4: ...e IP Address range 26 Remote security gateway 26 Security Mode 26 Outbound AH SPI DEC 26 Outbound AH Authentication Algorithm 27 Outbound AH Authentication Key HEX 27 Outbound ESP SPI DEC 27 Outbound...

Page 5: ...work 33 Router Configuration 33 Dynamic Routing 33 Static Routing 33 Viewing the Routing Table 33 Saving your work 33 Port Forwarding Configuration 34 Reserved Ports 34 Port Forwarding to LAN 34 De M...

Page 6: ...r 43 Saving your work 43 6 System 45 Set Security Password 47 Saving your work 47 Auto Update 47 Saving your work 48 Config Download 48 Localization 49 Saving your work 49 SNMP Configuration 49 SNMP T...

Page 7: ...redit 68 Return for credit policy 68 RMA numbers 68 Shipping instructions 68 A Compliance information 69 FCC Warning 70 CE Mark Warning 70 Radio and TV Interference 70 CE notice 70 ISDN compliance 71...

Page 8: ...Contents SmartLink 4020 Getting Started Guide 8...

Page 9: ...on page 37 describes the Telephony section settings Chapter 6 on page 45 describes the System section settings Chapter 7 on page 53 describes the QoS section settings Chapter 8 on page 57 describes ho...

Page 10: ...damage The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock The alert symbol and W...

Page 11: ...t cables during periods of lightning activity Before opening the chassis disconnect the telephone network cables to avoid contact with telephone line voltages Ultimate disposal of this equipment must...

Page 12: ...About this guide SmartLink 4020 Getting Started Guide 12...

Page 13: ...13 Chapter 1 General information Chapter contents SmartLink 4020 overview 15...

Page 14: ...1 General information SmartLink 4020 Getting Started Guide 14...

Page 15: ...rts and one FXS RJ 11 analog phone port The SmartLink Model 4022 provides two RJ 45 Ethernet ports and two FXS RJ 11 analog phone ports Front panel LEDs quickly show at a glance the status of the syst...

Page 16: ...1 General information SmartLink 4020 Getting Started Guide 16 SmartLink 4020 overview...

Page 17: ...17 Chapter 2 Home Chapter contents System information 18 System Uptime 18 LAN IP Address 18 MAC address 18 Security 18 Application Code Version 18 Download Code Version 18...

Page 18: ...en up This time is reset every time the system is reset LAN IP Address Indicates the IP address of your LAN MAC address MAC address is the address of your MAC Security For your password which is confi...

Page 19: ...status 22 WAN Configuration 23 Device Operating Mode 23 Obtain WAN configuration dynamically 23 Specify fixed WAN configuration 23 Multicast Limits 23 Broadcast Limit 23 Multicast Limit 24 Saving you...

Page 20: ...Encryption Algorithm 27 Outbound ESP Authentication Algorithm 27 Outbound ESP Encryption Key HEX 27 Outbound ESP Authentication Key HEX 27 Inbound AH SPI DEC 27 Inbound AH Authentication Algorithm 27...

Page 21: ...and ready to be used Service Either Routed or Bridged tells you the level of your interface s connection Protocol Refers to how you are transmitting data i e Ethernet Interface Status Either Up or Do...

Page 22: ...ould be retrieved from DHCP offer in DHCP mode or be set up manually in fixed IP mode DNS address Refers to the address of your dynamic name server if applicable VLAN VLAN tag value encoded in the Eth...

Page 23: ...atically through DHCP Specify fixed WAN configuration Select this option if appropriate If you choose Specify fixed WAN configuration you will have to enter the fol lowing information IP address IP of...

Page 24: ...guring the WAN click the Save WAN Settings button to save the changes WAN PPPoE Configuration Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE Authentication Enter the username and passw...

Page 25: ...s button to save the changes WAN VLAN Configuration WAN VLAN Tag VLAN tag for all outgoing packets on interface The value should be between 0 and 4094 WAN Priority Tag Priority tag for all outgoing pa...

Page 26: ...elect the desired tunnel from the pop up menu The following sections and examples assume Tunnel 1 was selected Enable tunnel 1 Enable disable tunnel 1 IP sec Remote IP Address range Start and end of r...

Page 27: ...ption Key HEX Hex number up to 48 nibbles Outbound ESP Authentication Key HEX Hex number up to 40 nibbles Inbound AH SPI DEC Inbound AH security parameter index number Inbound AH Authentication Algori...

Page 28: ...WAN MAC Address Spoofed Only available when devices under the router mode The spoofed MAC address to be used by the device s WAN interfaces the Ethernet address of the outgoing packets from the WAN in...

Page 29: ...rk Information 32 Domain Name 32 DNS Server 32 Static Address Assignment 32 Viewing the DCHP Client Table 32 Saving your work 33 Router Configuration 33 Dynamic Routing 33 Static Routing 33 Viewing th...

Page 30: ...4 LAN SmartLink 4020 Getting Started Guide 30...

Page 31: ...mum limit on the percentage of broadcast packets which will be bridged to the destination interface as a percentage of the source side bandwidth Multicast Limit This value specifies the maximum limit...

Page 32: ...domain name provided to DHCP clients during the OFFER process DNS Server This statically assigned DNS server IP address will be provided to clients during the OFFER process Static Address Assignment...

Page 33: ...eters are for the device s internal router Dynamic Routing Whether or not dynamic routing on TX RX interfaces is enabled disabled Static Routing Under Static Routing you can specify your routing path...

Page 34: ...to LAN In this section you enter the specifications which you will be forwarding to the LAN including port range protocol Both TCP or UDP and destination IP address De Militarized Zone Packets which a...

Page 35: ...tag for all outgoing packets on interface The value should be between 0 and 4094 LAN Priority Tag Priority tag for all outgoing packets on interface The value should be between 0 and 7 Saving your wor...

Page 36: ...4 LAN SmartLink 4020 Getting Started Guide 36 LAN VLAN Configuration...

Page 37: ...nd INVITE with Timer header 40 SIP session timer 40 Conditional Call Forwarding Timer 40 Disable Call Waiting 40 Disable Caller ID display 40 Call Hold using C 0 0 0 0 40 Send NOTIFY 41 Saving your wo...

Page 38: ...5 Telephony SmartLink 4020 Getting Started Guide 38...

Page 39: ...Appendix D of this guide Use as a quick dial function If this box is checked the dialed digits would be sent out when key is pressed Enable to be recognized as dial number allow key to be appeared in...

Page 40: ...INVITE with Timer header Select to encode Timer header in all INVITE requests for ringing timeout SIP session timer Select to enable SIP session timer function Conditional Call Forwarding Timer Forwar...

Page 41: ...Save SIP Extension Settings button to save the changes OOB Signalling This sub page allows configuration of the out of band signaling options for SIP Select whether OOB tele phone event signaling is t...

Page 42: ...cimal values If no special ToS DiffServ value is to be used for a particular traffic type enter 00 or leave the setting empty Saving your work When you are finished configuring ToS DiffServ settings c...

Page 43: ...the packet sending increments Jitter Buffer Configure the timing of the voice buffering Selection between adaptive or fixed jitter buffer Default ADAPTIVE Set the adaptive jitter buffer maximum playou...

Page 44: ...5 Telephony SmartLink 4020 Getting Started Guide 44 Audio CODEC Configuration...

Page 45: ...ocalization 49 Saving your work 49 SNMP Configuration 49 SNMP Trap Configuration 49 IP address 49 Trap Community 50 SNMP Community Configuration 50 Read Community 50 Write Community 50 SNMP System Con...

Page 46: ...6 System SmartLink 4020 Getting Started Guide 46...

Page 47: ...rtLink 4020 Getting Started Guide 6 System Set Security Password Configure a password for the system Saving your work When you are finished configuring security settings click the Done button to save...

Page 48: ...on to save the changes Config Download For both HTTP and TFTP methods the device will reboot itself into the downloader mode if the main appli cation is executing and proceed with the ROM file downloa...

Page 49: ...er impedance match as well as the NTP Server and Time Zone Select Adjust clock for daylight savings if applicable Saving your work When you are finished configuring settings click the Save Localizatio...

Page 50: ...used by the SNMP manager when setting SNMP data items in a client s MIB The default value is public SNMP System Configuration System Description Description of the unit e g John s phone System Object...

Page 51: ...cation option for execution of the main application which you have configure once you reset the system Chose the Reset and execute Downloader Application option to being downloading once you reset the...

Page 52: ...6 System SmartLink 4020 Getting Started Guide 52 Reload...

Page 53: ...53 Chapter 7 QoS Chapter contents Introduction 55 Saving your work 55...

Page 54: ...7 QoS SmartLink 4020 Getting Started Guide 54...

Page 55: ...Introduction 55 SmartLink 4020 Getting Started Guide 7 QoS Introduction TBD Saving your work When you are finished configuring settings click the Save Settings button to save the changes...

Page 56: ...7 QoS SmartLink 4020 Getting Started Guide 56 Introduction...

Page 57: ...57 Chapter 8 Documentation Chapter contents Introduction 59...

Page 58: ...8 Documentation SmartLink 4020 Getting Started Guide 58...

Page 59: ...Introduction 59 SmartLink 4020 Getting Started Guide 8 Documentation Introduction Click the Documentation button to display the SmartLink 4020 Getting Started Guide in portable document format PDF...

Page 60: ...8 Documentation SmartLink 4020 Getting Started Guide 60 Introduction...

Page 61: ...61 Chapter 9 Logout Chapter contents Introduction 63...

Page 62: ...9 Logout SmartLink 4020 Getting Started Guide 62...

Page 63: ...Introduction 63 SmartLink 4020 Getting Started Guide 9 Logout Introduction Click the Logout button to exit from the SmartLink management system...

Page 64: ...9 Logout SmartLink 4020 Getting Started Guide 64 Introduction...

Page 65: ...on support headquarters in the USA 67 Alternate Patton support for Europe Middle East and Africa EMEA 67 Warranty Service and Returned Merchandise Authorizations RMAs 67 Warranty coverage 67 Out of wa...

Page 66: ...10 Contacting Patton for assistance SmartLink 4020 Getting Started Guide 66...

Page 67: ...07 Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be an...

Page 68: ...will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted...

Page 69: ...69 Appendix A Compliance information Chapter contents FCC Warning 70 CE Mark Warning 70 Radio and TV Interference 70 CE notice 70 ISDN compliance 71...

Page 70: ...sion recep tion The SmartLink router have been tested and found to comply with the limits for a Class B computing device in accordance with specifications in Subpart B of Part 15 of FCC rules which ar...

Page 71: ...ce 71 Model 2616RC T DAC Getting Started Guide A Compliance information ISDN compliance The device identified in this document is approved for connection to the public ISDN telecommunication network o...

Page 72: ...A Compliance information Model 2616RC T DAC Getting Started Guide 72 Radio and TV Interference...

Page 73: ...s Chapter contents Voice Connectivity 74 Connectivity 74 Voice Processing signalling dependent 74 Fax and Modem Support 74 Voice Services Features 75 IP Services 75 Management 75 Operating Environment...

Page 74: ...ependent SIP MGCP Packet Cable NCS 1 0 IETF MGCP 1 0 Voice codes G 711 A Law Law 64 kbps G 726 ADPCM 40 32 24 16 kbps G 723 1 5 3 or 6 3 kbps G 729ab 8 kbps G 168 echo cancellation 4 parallel voice co...

Page 75: ...DHCP client server PPPoE IPSEC VPN Programmable static routes ICMP redirect RFC 792 Packet fragmentation DiffServe ToS set or queue per header bits VLAN support 802 1p q AES DES 3DES Encryption Manag...

Page 76: ...B Specifications SmartLink 4020 Getting Started Guide 76 Compliance Compliance EMC compliance EN55022 and EN55024 Safety compliance EN 50950 CE compliance FCC Part 15 Class B...

Page 77: ...77 Appendix C Dial plans Chapter contents Introduction 79 Sample Dial Plans 79 Simple Dial Plan 79 Non dialed Line Dial Plan 79 Complex Dial Plan 79...

Page 78: ...C Dial plans SmartLink 4020 Getting Started Guide 78...

Page 79: ...a list of strings Regard less of the above syntax a timer is only allowed if it appears in the last position in a string 12T3 is not valid Each string is an alternate numbering scheme The unit will pr...

Page 80: ...tarted Guide 80 Sample Dial Plans 2 digit star services e g 69 10 digit long distance prefixed by 91 International numbers starting with 9011 variable number of digits Dial plan for this is 0T 00T 3 5...

Page 81: ...81 Appendix D Calling Features Chapter contents Introduction 79...

Page 82: ...D Calling Features SmartLink 4020 Getting Started Guide 82...

Page 83: ...ny service provider must enable your service for these calling features to work Note F in table 2 refers to the Hook Flash event Table 2 Calling features Feature Telephone Keypad Sequence Call forward...

Page 84: ...D Calling Features SmartLink 4020 Getting Started Guide 84 Introduction...

Search results

Summary of Contents for SL4020

Reviews:

Related manuals for SL4020

Brands by name

Popular brands

Patton SL4020, Getting Started Manual

Search results

Summary of Contents for SL4020

Reviews:

Related manuals for SL4020

Brands by name

Popular brands