Patton electronics Patton SmartLink M-ATA Getting Started Manual Download Page 85

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Appendix E

Voice prompt configuration

Chapter contents

Introduction

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Accessing the voice prompt

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Existing voice prompt configuration

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Summary of Contents for Patton SmartLink M-ATA

Page 1: ...g Telephone Adapter Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 09405U1 001 Rev B Part Number 07MSLMATA GS Revised October 4 2006 ...

Page 2: ...r option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in workmanship or materials and does not cover customer damage abuse or unauthorized modification If the product fails to perform as warranted your sole recourse shall be repair or replacement as described above Under no condition shall Patton Electronics be...

Page 3: ...Link installation 19 3 Home 22 4 Network LAN 25 5 Telephony 32 6 System 48 7 Documentation 68 8 Logout 70 9 Contacting Patton for assistance 72 A Compliance information 75 B Specifications 77 C Dial plans 80 D Calling Features 83 E Voice prompt configuration 85 ...

Page 4: ...ink M ATA overview 18 2 SmartLink installation 19 Installing the M ATA 20 Resetting the M ATA to factory default 21 3 Home 22 System information 23 System Uptime 23 LAN IP Address 23 MAC address 23 Application Version 23 Config Date 23 Security 24 Application Code Version 24 Downloader Code Version 24 System Status 24 SIP Messages Sent 24 SIP Messages Received 24 SIP Bytes Sent 24 SIP Bytes Receiv...

Page 5: ...tion dynamically 28 Specify fixed LAN configuration 28 WAN PPPoE Configuration 29 Enable PPPoE 29 Authentication 29 Settings 29 Idle Timeout 29 Echo Timeout 29 Echo Count 29 Service Name 29 AC Name 29 Dynamic DNS 29 Configuring Dynamic DNS 30 MAC Spoofing Configuration 30 WAN MAC Address Spoofed 30 VLAN Configuration 30 VLAN Tag IEEE 802 1q 31 Priority Tag IEEE 802 1q 31 Saving your work 31 ToS Di...

Page 6: ...imer header 38 Call Hold using C 0 0 0 0 38 Send NOTIFY 38 RTP Telephone Event Configuration 38 VoIP VLAN Configuration 38 SIP Parameters 39 Hook Flash MIME Type 39 SIP Timer Values milliseconds 39 SIP T1 39 SIP T2 39 SIP T4 39 RTP Parameters 39 NAT Traversal 40 Outbound Proxy IP 40 Outbound Proxy Port 40 Stun Server IP 40 Stun Server Port 40 UPnP 40 NONE 40 Saving your work 40 Audio CODEC Configu...

Page 7: ...ting 44 Anonymous Call Reject 44 Caller ID 44 Call Return 44 Do Not Disturb 44 Self Caller ID Block 44 Outgoing Call Block 44 Dial Out Type 45 Dial Out Type 45 Hot Line Number 45 Warm Line Number 45 Call Forward Settings 45 Cfwd All Dest 45 Cfwd Busy Dest 45 Selective Call Forward Settings 46 Incoming caller 1 8 46 Forward destination 1 8 46 Incoming Call Block 46 Block Caller ID 46 Outgoing Call ...

Page 8: ...e 53 NTP Server 54 Time Zone 54 Adjust clock for daylight savings 54 Saving your work 54 Service Access 54 Enable HTTP 54 Enable Ping Reply 54 Saving your work 54 Localization 55 Call Progress Tones 55 Dial Tone 56 Prompt Tone 56 Confirm Tone 56 Holding Tone 56 Busy Tone 56 Ring Back Tone 56 Off Hook Warning 56 Distinctive Ring Settings 57 Supplementary Service Keys 58 Call forward All 58 Call for...

Page 9: ...ine 61 Control Timer Values 61 Hook Flash Timer 61 SIP Session Timer value 61 Conditional Call Forwarding Timer 62 Warm Line Delay 62 Interdigit Timer 62 Offhook Idle Time 62 Offhook Warning tone time 62 FXS Port 62 FXS port Input Gain 62 FXS port Output Gain 62 Caller ID Method 62 Call Progress Tones Synchronization 62 Ring Setting 63 Ring Waveform 63 Ring Frequency 63 Ring Voltage 63 FXS Port Po...

Page 10: ... for assistance 72 Introduction 73 Contact information 73 Patton support headquarters in the USA 73 Alternate Patton support for Europe Middle East and Africa EMEA 73 Warranty Service and Returned Merchandise Authorizations RMAs 73 Warranty coverage 74 Out of warranty service 74 Returns for credit 74 Return for credit policy 74 RMA numbers 74 Shipping instructions 74 A Compliance information 75 Co...

Page 11: ...9 Operating Environment 79 System 79 C Dial plans 80 Introduction 81 Sample Dial Plans 81 Simple Dial Plan 81 Non dialed Line Dial Plan 81 Complex Dial Plan 81 D Calling Features 83 Introduction 84 E Voice prompt configuration 85 Introduction 86 Accessing the voice prompt 86 Existing voice prompt configuration 86 ...

Page 12: ...lementary Service Settings section of Phone 1 window 43 22 Dial Out Type section of Phone 1 window 45 23 Call Forward Settings section of Phone 1 window 45 24 Selective Call Forward Settings section of Phone 1 window 46 25 Incoming Call Block section of Phone 1 window 46 26 Incoming Call Block section of Phone 1 window 46 27 HTTP Digest Setting section of Phone 1 window 47 28 Speed Dial window 47 ...

Page 13: ...13 List of Tables 1 General conventions 16 2 Bellcore standard ring cadence patterns 57 3 Calling features 84 ...

Page 14: ... page 70 describes how to log out of the M ATA management system Chapter 9 on page 72 contains information on contacting Patton technical support for assistance Appendix A on page 75 contains compliance information for the M ATA Appendix B on page 77 contains specifications for the M ATA Appendix C on page 80 describes dialing plans and contains sample plans Appendix D on page 83 describes the cal...

Page 15: ...tructions to avoid property damage caused by electric shock The alert symbol and WARNING heading indicate a potential safety hazard Strictly follow the warning instructions to avoid personal injury The shock hazard symbol and WARNING heading indicate a potential electric shock hazard Strictly follow the warning instructions to avoid injury caused by electric shock The SmartLink contains no user se...

Page 16: ... activity In accordance with the requirements of council directive 2002 96 EC on Waste of Electrical and Electronic Equipment WEEE ensure that at end of life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling Table 1 General conventions Convention Meaning Garamond blue type Indicates a cross reference hyperlink that points t...

Page 17: ...17 Chapter 1 General information Chapter contents SmartLink M ATA overview 18 ...

Page 18: ... The SmartLink M ATA provides one RJ 45 Ethernet port and one FXS RJ 11 analog phone port Side panel LEDs quickly show at a glance the status of the system WAN and phone ports A full suite of IP features DHCP and NAT PAT are available on the M ATA to provide easy interconnection to VoIP services and IP transport networks VLAN tagging and prioritization enables voice traffic to be han dled before d...

Page 19: ...19 Chapter 2 SmartLink installation Chapter contents Installing the M ATA 20 Resetting the M ATA to factory default 21 ...

Page 20: ...LED is lit see figure 2 By default the M ATA will automatically request IP network settings from the LAN using DHCP To determine the IP address of the SmartLink lift the handset off the attached analog phone and dial Dial 1 0 0 listen to and record the IP address of the SmartLink To manually set the IP address see appendix E Voice prompt configuration on page 85 for details Use a web browser to co...

Page 21: ...to factory default The M ATA should be powered off Press the recessed button on the rear of the M ATA then apply power to the unit Continue depressing the button while the LEDS are flashing and only release the button after the LEDs have stopped You may now log in to the M ATA using the password root 1 2 3 4 ...

Page 22: ...dress 22 Application Version 22 Config Date 22 Security 23 Application Code Version 23 Downloader Code Version 23 System Status 23 SIP Messages Sent 23 SIP Messages Received 23 SIP Bytes Sent 23 SIP Bytes Received 23 RTP Packets Sent 23 RTP Packets Received 23 RTP Bytes Sent 23 RTP Bytes Received 23 ...

Page 23: ...or by selecting System Reload LAN IP Address The IP address of the SmartLink M ATA If Static is shown next to the address it means the IP address was assigned to the SmartLink M ATA under the LAN Settings Dynamic indicates the IP address was learned via DHCP MAC address The media access control MAC address of the Ethernet interface in the SmartLink Application Version The SmartLink firmware versio...

Page 24: ... off and then on again or by selecting System Reload SIP Messages Sent Total number of VoIP SIP messages sent including retransmissions SIP Messages Received Total number of VoIP SIP messages received including retransmissions SIP Bytes Sent Total number of bytes of VoIP SIP messages sent including retransmissions SIP Bytes Received Total number of bytes of VoIP SIP messages received including ret...

Page 25: ... 26 Settings 26 Internet Configuration 27 Obtain LAN configuration dynamically 27 Specify fixed LAN configuration 27 WAN PPPoE Configuration 28 Enable PPPoE 28 Authentication 28 Settings 28 Idle Timeout 28 Echo Timeout 28 Echo Count 28 Service Name 28 AC Name 28 Dynamic DNS 28 Configuring Dynamic DNS 29 MAC Spoofing Configuration 29 WAN MAC Address Spoofed 29 VLAN Configuration 29 VLAN Tag IEEE 80...

Page 26: ...es the LAN interface is enabled and ready to be used Service Either Routed or Bridged displays whether the SmartLink s LAN interface connection is operating in a routed or bridged mode Interface Status Either Up or Down Network Settings These are the details of your LAN network settings Dynamic IP Assignment Displays Yes via DHCP if you are using a dynamic IP address or No if a dynamic IP address ...

Page 27: ...n name The network domain name of the SmartLink DNS address Refers to the address of your domain name server that was defined under LAN settings or that was learned dynamically through DHCP DynDNS address The IP address of the dynamic DNS server that will be notified when the SmartLink M ATA s dynamic IP address changes VLAN VLAN tag value encoded in the LAN Ethernet header in all outgoing packets...

Page 28: ...se Specify fixed LAN configuration you will have to enter the following information IP address IP of the netmask IP of the gateway IP of the DNS Server if applicable Host name the name will identify the computer on the Internet such as SL4020 patton com Domain name the name that will identify one or more IP addresses For example the patton com domain is used by Patton Electronics Company That doma...

Page 29: ...ally using protocols like DHCP With a statically assigned IP addresses DNS is used to establish a fixed relationship between an IP address a DNS name example 209 22 110 3 joephone patton com The DNS name allows the IP device like a phone attached to an SL4020 to be found by the DNS name joephone patton com anywhere on the Internet Prior to Dynamic DNS dynamically assigned IP address changes could ...

Page 30: ...the name of the SL4020 as registered on the DYNDNS service 4 Username The user name is the user name as registered on the Dynamic DNS service 5 Password The password is the password as registered on the Dynamic DNS service MAC Spoofing Configuration Figure 8 MAC Spoofing Configuration section of the Settings window WAN MAC Address Spoofed Only available when the unit is using the M ATA mode The sp...

Page 31: ...nterface The value should be between 0 and 7 Saving your work When you are finished configuring the VLAN settings click the Save and Reload button see figure 9 to save all changes ToS DiffServ This sub page is used to configure the Type of Service Diffserv byte values which are to be used in the IP header of all transmitted SIP signaling packets and RTP packets The ToS DiffServ byte values are ent...

Page 32: ... Gateway Settings 37 Dial Plan 37 SIP Extensions 38 Support PRACK method 38 Encode SIP URI with user parameter 38 Send INVITE with Timer header 38 Call Hold using C 0 0 0 0 38 Send NOTIFY 38 RTP Telephone Event Configuration 38 VoIP VLAN Configuration 38 SIP Parameters 39 Hook Flash MIME Type 39 SIP Timer Values milliseconds 39 SIP T1 39 SIP T2 39 SIP T4 39 RTP Parameters 39 NAT Traversal 40 Outbo...

Page 33: ...ing 43 Incoming Call Block 43 Distinctive Ring 44 Call Transfer 44 Dialing by IP Address 44 Speed Dial 44 Message Waiting Indicator 44 Call Forward on Busy 44 Conditional Call Forward 44 Call Waiting 44 Anonymous Call Reject 44 Caller ID 44 Call Return 44 Do Not Disturb 44 Self Caller ID Block 44 Outgoing Call Block 44 Dial Out Type 45 Dial Out Type 45 Hot Line Number 45 Warm Line Number 45 Call F...

Page 34: ...arted Guide 5 Telephony Outgoing Call Block 46 Digit Pattern 46 HTTP Digest Setting 47 Saving your work 47 Speed Dial 47 Line 1 Speed Dial Settings 47 Speed Dial Serv 47 Speed Dial 1 8 Phone Number IP Dialing 47 Saving your work 47 ...

Page 35: ...P registration status the configured VoIP username if the username is subscribed to voicemail and has messages waiting and the caller ID setting The messages waiting will indicate the number of new messages old messages new urgent messages and old urgent messages Registration Status Shows the currently operational status of the phone The following registration status values may be displayed Phone ...

Page 36: ...hows if the SIP Subscribe message was successful for this phone line If Yes then the subscription process was successful The number of voicemail messages in the queue will not be provided if the subscription for voice mail fails Messages waiting After successful subscription to the SIP server the SIP server Internet Telephony service provider should send the number of voicemail messages that are q...

Page 37: ...domain name realm is used for validation of each phone s username Send Registration Request with Expire Time If selected determines the amount of time in seconds that the SIP registration will be valid for Unregistration If checked the SmartLink will send a SIP unregister at system reload before sending a SIP registration request Send SUBSCRIBE If checked the SmartLink will send a SIP subscribe to...

Page 38: ...all hold would follow the RFC 3263 method Send NOTIFY Send out SIP NOTIFY request to transferer for unattended and attended call transfer RTP Telephone Event Configuration This sub page allows configuration of the out of band signaling options for SIP Select whether OOB tele phone event signaling is to be done using the SIP INFO message or to be done via RFC2833 RTP signaling For additional inform...

Page 39: ...ds SIP T1 RFC 3261 T1 value RTT estimate Range 0 64000 milliseconds default is 5000 msec or 5 seconds SIP T2 RFC 3261 T2 value maximum retransmit interval for non INVITE requests and INVITE responses Range 0 64000 milliseconds default is 4000 msec or 4 seconds SIP T4 RFC 3261 T4 value maximum duration a message will remain in the network Range 0 64 seconds default is 5000 msec or 5 seconds RTP Par...

Page 40: ... by your service provider Stun Server IP Enter the fully qualified domain name for the stun server or type the IP address provided by your service provider Stun Server Port Type the stun server port number provided by your service provider UPnP Universal plug and play method This method works with NAT M ATAs that support UPnP gateway NONE Select this if you will not be using NAT traversal methods ...

Page 41: ... packet sending increment Jitter Buffer Configure the timing of the voice buffering Selection between adaptive or fixed jitter buffer Default ADAPTIVE Set the adaptive jitter buffer maximum playout delay Default 100ms or Fixed jitter buffer playout delay Default 40ms Whether or not to automatically switch from an adaptive jitter buffer to a fixed jitter buffer upon fax modem tone detection FAX wit...

Page 42: ...igure 19 on page 41 to save the changes Phone 1 The Phone 1 window contains the following sections User Information see figure 20 Supplementary Service Settings see figure 21 on page 43 Dial Out Type see figure 22 on page 45 Call Forward Settings see figure 16 on page 39 Selective Call Forward Settings see figure 17 on page 39 Incoming Call Block see figure 18 on page 40 Distinctive Ring Settings ...

Page 43: ...n Supplementary Service Keys on page 58 for details Figure 21 Supplementary Service Settings section of Phone 1 window Call Forward All Enable call forward all service All received calls will be forwarded to the destination specified under the call forwarding settings Selective Call Forward Enable call forward no answer service All received calls that are not answered will be forwarded to the dest...

Page 44: ...ting indicator MWI is a common feature of telephone networks and uses an audible indication such as a special dial tone to indicate that a voice mail message is waiting Call Forward on Busy Enable call forward on busy service Conditional Call Forward Enable call forward selective service Call Waiting Enable call waiting service Anonymous Call Reject Enable block anonymous calls service When enable...

Page 45: ...tely when the telephone goes off hook Warm Line Number Input the number for Warm Line function The warm line function provides a delay period after the tele phone goes off hook for the user to dial a number different than that specified for the warm line If the delay period has expired with no number being dialed the warm line number will be dialed The delay period is set under System Localization...

Page 46: ... for call block Outgoing Call Block Outgoing call block allows for the blocking of an outbound call based on the digit pattern dialed For example outbound call blocking may be used to prevent an end user from dialing long distance or toll calls Outbound call blocking uses the same digit matching process as the dial plan described in appendix C Dial plans on page 80 Figure 26 Incoming Call Block se...

Page 47: ...gure 27 HTTP Digest Setting section of Phone 1 window Saving your work When you are finished configuring settings click the Save button see figure 27 to save the changes Speed Dial Figure 28 Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service Speed Dial 1 8 Phone Number IP Dialing Target 1 8 phone number or URL assigned to speed dial Saving your work When you are...

Page 48: ...on Port 53 NTP Service 53 NTP Server 54 Time Zone 54 Adjust clock for daylight savings 54 Saving your work 54 Service Access 54 Enable HTTP 54 Enable Ping Reply 54 Saving your work 54 Localization 55 Call Progress Tones 55 Dial Tone 56 Prompt Tone 56 Confirm Tone 56 Holding Tone 56 Busy Tone 56 Ring Back Tone 56 Off Hook Warning 56 Distinctive Ring Settings 57 Supplementary Service Keys 58 Call fo...

Page 49: ...p 60 Call Transfer 60 Voicemail access 61 Call Forward Busy Destination 61 Hotline 61 Control Timer Values 61 Hook Flash Timer 61 SIP Session Timer value 61 Conditional Call Forwarding Timer 62 Warm Line Delay 62 Interdigit Timer 62 Offhook Idle Time 62 Offhook Warning tone time 62 FXS Port 62 FXS port Input Gain 62 FXS port Output Gain 62 Caller ID Method 62 Call Progress Tones Synchronization 62...

Page 50: ...nfiguration 64 Read Community 64 Write Community 64 SNMP System Configuration 64 System Description 64 System Object Id 64 Saving your work 64 Auto Upgrade 65 Routine Upgrade every xxx day s 65 Enable Auto Upgrade 65 Auto Upgrade Protocol 65 Upgrade Server 65 Auto Upgrade URL 65 Saving your work 65 Manual Upgrade 66 Reload 67 ...

Page 51: ...controlled Web Page Protect Enable or disable web access protection When set to YES a password will be required to access the SmartLink M ATA web configuration interface New Root Password Type the administrator s password New User Password Type the user s password Confirm new password Re enter the password for confirmation Saving your work When you are finished configuring security settings click ...

Page 52: ...slog 1234 Call Out 7190 11 09 2005 11 27 50 Local0 Info 209 49 110 185 Nov 09 08 28 07 syslog 1234 Call Out 190 11 09 2005 11 16 32 Local0 Info 209 49 110 185 Nov 09 08 16 49 syslog 1234 On Hook 555 11 09 2005 11 16 16 Local0 Info 209 49 110 185 Nov 09 08 16 33 syslog 1234 Call Out 7190 11 09 2005 11 15 38 Mail Emerg 209 49 110 185 Jan 01 00 00 00 syslog DownloadConfig No DownloadImage No 11 09 20...

Page 53: ...Handset 349b4 received event 26 in file src common fxs WaitingFxs c line 212 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 APP rcv rsp 100 of req 32769 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 EndPoint State StateOffHook StateWaiting in src common fxs OffHookFxs c 418 07 07 2005 14 48 58 Local7 Debug 10 10 22 13 Dial numbers is 100 07 07 2005 14 48 58 Local0 Info 10 10 22 13 Jul 07 11 48 58 sys...

Page 54: ... the changes Service Access Figure 31 Service Access window Enable HTTP When checked access to the web configuration interface HTTP of the SmartLink M ATA through the WAN interface port is enabled Note If the Enable HTTP option is not checked your WAN service provider will no longer be able to access the SmartLink M ATA to make configuration changes Enable Ping Reply When checked the SmartLink M A...

Page 55: ... Tones The dialtone confirmation busy ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID method if the checkbox Call Progress Tones synchronization has been selected To set the call progress tones manually specify frequency 1 Energy 1 frequency 2 Energy 2 ON ms OFF ms R Wh...

Page 56: ...800 OFF 150 R Figure 32 Call Progress Tones section of Localization window Dial Tone Played when prompting the user to enter a phone number Prompt Tone Played when prompting the user to enter a call forward phone number Confirm Tone This should be a brief tone to notify the user that the last input value has been accepted Holding Tone Indicate to the local user that the far end has placed the call...

Page 57: ...RING_4 RING_5 RING_6 RING_7 RING_8 RING_9 Idle IDLE Active ON OFF Inactive Idle Timeval Active Active Timeval Sequence Active Active Sequence Repetition Sequence Repeatval Repeat R Cycle Sequence Repetition Fullsequence Cycle Cycle Fullsequence Cadence Fullsequence Fullsequence Repeat Fullsequence Inactive Repeat Ring Cadence Note The Bellcore standard ring cadence patterns are shown in table 2 Ta...

Page 58: ...he unconditional call forwarding feature Call forward on Busy Enables or disables the call forwarding on busy feature Call forward selective Enables or disables the call forwarding on busy feature Call Waiting Enables or disables the call waiting feature Incoming Call Block Enables or disables the blocking of incoming calls based on the phone number of the caller feature Block Anonymous Calls Enab...

Page 59: ...sh hook and follow a 1 or 2 numeric digit s Figure 35 Calling Prefix Keys section of Localization Window Call Return Automatically places a call to the number of the last call received Warm Line Configures the number to call automatically after a delay period once the telephone goes off hook To config ure the warm line number enter the calling prefix key 70 is the factory default the number to dia...

Page 60: ...nd on hook the phone All calls received will forward to 3019751000 IP Dialing Allows direct calling using an IP address To use calling by IP address enter the calling prefix key 72 is the fac tory default the key the IP address using the key to between octets of the IP address the key and the port number You will hear a second dial tone after entering the calling prefix key Before using direct IP ...

Page 61: ...sy Hotline Configures the number to call when the telephone goes off hook To configure the hotline number enter the calling prefix key 75 is the factory default the number to dial and then on hook the phone You will hear a second dial tone after entering the calling prefix key Before using hotline calling it must be enabled using the activate sequence defined in the supplementary service table Exa...

Page 62: ...Time If the handset is off hook with no dialing activity for longer than the time specified then the busy tone will be played The default is 6000 ms 6 seconds Offhook Warning tone time If the handset is off hook with no dialing activity for longer than the time specified then the off hook warning tone will be played The default is 12000 ms 12 seconds This value should be greater than the off hook ...

Page 63: ...cy Specify the ring tone frequency Ring Voltage Specify the ring tone voltage FXS Port Polarity Configuration Figure 39 FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected Caller Conn Polarity Polarity after outbound call connected Saving your work When you are finished configuring settings click the Save button see figure 39 to save the changes ...

Page 64: ... Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB The default value is public Write Community The community name used by the SNMP manager when setting SNMP data items in a client s MIB The default value is public SNMP System Configuration System Description Description of the unit e g John s phone System Object Id A vendor s enterprise ID Sa...

Page 65: ...ice provider Figure 41 AutoUpgrade window Routine Upgrade every xxx day s If selected the SmartLink M ATA will check for automatically check for updates at system reload time and on a periodic basis based on the number of days selected Enable Auto Upgrade Enable or disable auto upgrade If enabled the SmartLink M ATA will automatically check the upgrade server for new system firmware and software u...

Page 66: ...pli cation is executing and proceed with the ROM file download and permanent write of the application to the device s flash memory During download of new firmware images the LEDs on the SmartLink M ATA will flash sequentially Typically HTTP downloads take about 5 10 minutes After the download is completed the download status page will be displayed Figure 42 Manual Upgrade window ...

Page 67: ...n Application option for execution of the main application which you have configure once you reload the system Chose the Reload and execute Downloader Application option to being downloading once you reload the system Reloading the system will terminate all network connections and restart your browser connection CAUTION ...

Page 68: ...68 Chapter 7 Documentation Chapter contents Introduction 69 ...

Page 69: ...ide 7 Documentation Introduction Clicking the Documentation link see figure 44 connects to the Patton website to display the most current ver sion of the SmartLink M ATA Getting Started Guide in portable document format PDF Figure 44 Documentation link ...

Page 70: ...70 Chapter 8 Logout Chapter contents Introduction 71 ...

Page 71: ...king Logout see figure 45 displays Logout Sure to Logout If you want to exit from the SmartLink management utility click the Logout button see figure 45 Figure 45 Logout window You will be returned to the password verification page see figure 46 Figure 46 Password verification page ...

Page 72: ...on support headquarters in the USA 73 Alternate Patton support for Europe Middle East and Africa EMEA 73 Warranty Service and Returned Merchandise Authorizations RMAs 73 Warranty coverage 74 Out of warranty service 74 Returns for credit 74 Return for credit policy 74 RMA numbers 74 Shipping instructions 74 ...

Page 73: ...8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Toll Free VoIP support call sip support patton com with a VoIP SIP client Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered within 1 business day Telephone support standard tel...

Page 74: ...nt or you are dissatisfied in any way please contact us to request an RMA number to accept your return Patton is not responsible for equipment returned without a Return Authorization Return for credit policy Less than 30 days No Charge Your credit will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purch...

Page 75: ...75 Appendix A Compliance information Chapter contents Compliance 76 EMC Compliance 76 Safety Compliance 76 Radio and TV Interference FCC Part 15 76 CE Notice Declarations of Conformity 76 ...

Page 76: ... ference will not occur in a particular installation If the equipment causes interference to radio or television reception which can be determined by disconnecting the cables try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC out...

Page 77: ...fications Chapter contents Voice Connectivity 78 Connectivity 78 Voice Processing signalling dependent 78 Fax and Modem Support 78 Voice Services Features 79 IP Services 79 Management 79 Operating Environment 79 System 79 ...

Page 78: ...ependent SIP MGCP Packet Cable NCS 1 0 IETF MGCP 1 0 Voice codes G 711 A Law µ Law 64 kbps G 726 ADPCM 40 32 24 16 kbps G 723 1 5 3 or 6 3 kbps G 729ab 8 kbps G 168 echo cancellation 2 parallel voice connections DTMF detection and generation Carrier tone detection and generation Silence suppression and comfort noise Configurable dejitter buffer DTFM in band out of band Configurable transmit packet...

Page 79: ...nd 2453 IP filtering NAPT NTP DHCP client server PPPoE ICMP redirect RFC 792 Packet fragmentation DiffServe ToS set or queue per header bits Management Browser configuration interface Voice prompt configuration TFTP configuration firmware loading SNMP v2 agent MIB II and private MIB Operating Environment Operating temperature 0 40 C 32 104 F Operating humidity 5 80 non condensing System Power 100 ...

Page 80: ...80 Appendix C Dial plans Chapter contents Introduction 81 Sample Dial Plans 81 Simple Dial Plan 81 Non dialed Line Dial Plan 81 Complex Dial Plan 81 ...

Page 81: ...string or by a list of strings Regard less of the above syntax a timer is only allowed if it appears in the last position in a string 12T3 is not valid Each string is an alternate numbering scheme The unit will process the dial plan by comparing the current dial string against the dial plan if the result is under qualified partial matches at least one entry then it will do nothing further If the r...

Page 82: ...Getting Started Guide C Dial plans 2 digit star services e g 69 10 digit long distance prefixed by 91 International numbers starting with 9011 variable number of digits Dial plan for this is 0T 00T 3 5 xxx 8xxxxxxx xx 91xxxxxxxxxx 9011x T ...

Page 83: ...83 Appendix D Calling Features Chapter contents Introduction 84 ...

Page 84: ...Display ON 92 Incoming Caller ID Display OFF 92 Self Caller ID Block Service ON 93 Self Caller ID Block Service OFF 93 Anonymous Call Reject ON 94 Anonymous Call Reject OFF 94 Incoming Call Block ON 95 Incoming Call Block OFF 95 Call Forward Selective ON 96 Call Forward Selective OFF 96 Call Forward All ON 97 Call Forward All OFF 97 Call Forward Busy ON 98 Call Forward Busy OFF 98 Warm Line ON 99 ...

Page 85: ...85 Appendix E Voice prompt configuration Chapter contents Introduction 86 Accessing the voice prompt 86 Existing voice prompt configuration 86 ...

Page 86: ...ation On hook the analog phone Access Code Main Menu Selection Announcement Function Voice Prompt User input Main Menu Plays main menu selections Patton SmartLink Con figuration Main Menu Enter selection code 100 Network status Plays DHCP setting IP address gateway IP address and IP network mask setting 100 Network status None 110 DHCP setting Enables or Disables DHCP 110 DHCP Settings 1 to enable...

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