Partner PT-6212, Service Manual

Page: 53 / 72

45
Touch screen symptoms
Symptom Corrective Procedure
Touchscreen does not •
function
No virtual mouse
•
Cursor doesn’t follow when •
touching the screen
Install and run the touchscreen calibration program from the driver 1.
CD.
Reseat the panel cable.
2.
Reseat the touchscreen board-to-touch panel cable. 3.
Replace the touch control board. 4.
Replace the touch panel. 5.
Power symptoms
Symptom Corrective Procedure
Power shuts down unexpectedly •
Cannot turn the system on •
Reseat the power AC adapter cable. 1.
Reseat the power AC adapter. 2.
Replace the mainboard. 3.
Cannot turn the system off • Hold down the power button for four seconds. 1.
Replace the mainboard. 2.
Network symptoms
Symptom Corrective Procedure
Cannot access LAN • Confirm that network hub/switch (if present) is functioning 1.
correctly.
Reseat the RJ-45 cable.
2.
Confirm green and orange LED activity of the RJ-45 jack. 3.
Check the network TCP/IP settings. 4.
Remove and reinstall the driver. 5.
Replace the network cable. 6.
Replace the mainboard. 7.