February 2003
4-3
1000-A2-GN22-00
4. Troubleshooting
Periodically review the overall picture
—
if you are
troubleshooting the same symptoms, it may be time to
change your approach. Try something different.
Read the manual
—
a significant amount of information is
available to aid in your troubleshooting
.
System Trouble
Shooting
To isolate the cause of a problem, start at the network level and
work your way down to the CPX shelf:
1.
Examine the alarm and event messages displayed on the
network management tools.
2.
Telnet into the CPX and use the console (see
Appendix A
,
Using the Console
) to troubleshoot the CPX remotely.
3.
Inspect the CPX shelf itself.
Using the
JetCraft Alarm
Window
To resolve CPX problems using the JetCraft alarm window:
1.
Display the JetCraft Main window.
2.
Identify the failed module in the alarm window.
3.
Write the description, module type, slot , and port number.
Consult the Statistics Summary section in the
JetVision User’s Guide
for a description of the error types.
Troubleshooting
the CPX Shelf
Use this sequence for troubleshooting the CPX shelf:
1.
Check the alarm panel indicators
2.
Troubleshoot the line modules
3.
Troubleshoot the power modules
Alarm Panel
Indicators
CPX alarm panel indicators are divided into three groups:
Slot Status indicators (
Table 4–1
)
System Status indicators (not supported in this release)
Telco Alarm indicators (
Table 4–2
)
Check the Alarm panel indicators (
Figure 4–1
) as follows:
Summary of Contents for Jetstream CPX-1000
Page 14: ...Preface 1000 A2 GN22 00 x February 2003...
Page 24: ...1 Voice over Broadband Networking 1000 A2 GN22 00 1 10 February 2003...
Page 64: ...2 CPX 1000 Voice Services Platform Description 1000 A2 GN22 00 2 40 February 2003...
Page 100: ...3 Installing the CPX 1000 1000 A2 GN22 00 3 36 February 2003...
Page 128: ...5 Repair Procedures 1000 A2 GN22 00 5 14 February 2003...
Page 156: ...D Specifications 1000 A2 GN22 00 D 8 February 2003...
