Pantum P1000 Series, Service Manual

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6.2 Error indications
This printer provides related self-diagnostic functions to indicate equipment malfunctions and
communication errors to help repair technician locate problems.
The machine will print a confirmation report and communications report about communications
errors.
6.2.1 List of errors in printer and driver status monitor
The errors listed here describe the status shown by indicator and the printer monitor:
Type Trouble type Indication of printer status Shown on status monitor
Warning
Low toner supply in
cartridge The red indicator is off while the
bicolor indicator blinks yellow. Indicates that toner supply is low in
cartridge
General
trouble
No paper (printing)
The red indicator blinks while the
bicolor indicator is off.
Indicates the lack of paper
Feed paper error
The red indicator blinks while the
bicolor indicator is off.
Indicates that paper feed failed
Paper doesn’t match
The red indicator is on while the
bicolor indicator is off.
Indicates mismatch of paper
A paper jam in the
printer The red indicator is on while the
bicolor indicator is off. Indicates paper jams at the print
cartridge unit.
A paper jam near the
discharge tray The red indicator is on while the
bicolor indicator is off. Indicates a paper jam near the discharge
tray.
Discharge tray
opened The red indicator is off while the
bicolor indicator shows red. Indicates the cover plate above print
cartridge is open.
Print cartridge not
installed The red indicator is off while the
bicolor indicator shows yellow. Indicates print cartridge hasn’t been
installed.
Print cartridge doesn’t
match The red indicator is off while the
bicolor indicator shows yellow.
Indicates print cartridge doesn’t match.
Toner out
The red indicator is off while the
bicolor indicator shows yellow.
Indicates toner has run out.
Communication error No signal. Indicates communication error.
Major
failure
Engine code
mismatch The red indicator is off while the
bicolor indicator shows red. Indicates internal error of printer, error
code NO.1.
Motor error
The red indicator is off while the
bicolor indicator shows red. Indicates internal error of printer, error
code NO.3.
LSU unit error
The red indicator is off while the
bicolor indicator shows red. Indicates internal error of printer, error
code NO.4.
paper sensor
The red indicator is off while the
bicolor indicator shows red. Indicates internal error of printer, error
code NO.5.
Fixing unit error
Indicates internal error of printer, error
code NO.6.