Panasonic WV-SW175 Operating Instructions Manual Download Page 8 | Manualshive

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21.2

Installing Panasonic “IP Setting Software” ................................................................223

21.3

Installing the manuals ..................................................................................................224

21.4

Installing the Viewer software ......................................................................................224

21.5

Configure the network settings of the camera using the Panasonic “IP Setting

Software” .......................................................................................................................225

22 About the displayed system log .........................................................227
23 Troubleshooting ...................................................................................231
24 Directory structure of drive B (SW396/SW395/SC386/SC385/SC384/

SW175/SW172/ST165/ST162) ..............................................................243

8

Operating Instructions

Table of Contents

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Summary of Contents for WV-SW175

Page 1: ...WV SC384 WV SC386E WV SC385E WV SC384E WV SC385R WV SC384R WV SC385PJ WV SW170 Series WV SW175 WV SW174W WV SW172 WV SW175E WV SW174WE WV SW172E and WV ST160 Series WV ST165 WV ST162 WV ST165E WV ST16...

Page 2: ...n Guide When you use the WV ST165 WV ST165E or WV ST162 WV ST162E refer to WV ST165 WV ST162 WV ST165E WV ST162E Installation Guide Operating Instructions Explains how to perform the settings and how...

Page 3: ...are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Use of this trademark is subject to Google Permissions SDHC Logo is a trademark of SD 3C LLC...

Page 4: ...e is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be dis...

Page 5: ...SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 37 7 Playback of images on the SD memory card SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 41 7 1 About the playback page 42 7 2 Download...

Page 6: ...menu SW396 SC386 118 11 6 7 Configure the settings relating to auto track Auto track setup menu SW396 SC386 120 11 6 8 Configure the settings relating to direction Direction setup menu SW396 SC386 12...

Page 7: ...le of the Viewnetcam com service 192 17 4 2 When using the Viewnetcam com service 193 17 4 3 Procedure to register information for the Viewnetcam com service 194 17 4 4 Checking the information regist...

Page 8: ...er software 224 21 5 Configure the network settings of the camera using the Panasonic IP Setting Software 225 22 About the displayed system log 227 23 Troubleshooting 231 24 Directory structure of dri...

Page 9: ...en the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address Note Refer to...

Page 10: ...ers who subsequently attempt to access When Multicast is selected for Transmission type of H 264 or MPEG 4 only the first user who accessed to monitor H 264 or MPEG 4 images will be included in the ma...

Page 11: ...max 5 fps When Off is selected for H 264 transmission or MPEG 4 transmission max 30 fps Operating Instructions 11 1 Monitor images on a PC...

Page 12: ...d Multi screen buttons Images from multiple cameras can be displayed on a multi screen by registering cameras on the setup menu page 19 Compression buttons H 264 MPEG 4 button The letters H 264 or MPE...

Page 13: ...800x600 The letters 800x600 will turn green and images in the main area will be displayed in 800 x 600 pixels Note SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 SW174W SW174...

Page 14: ...384 Click this button to adjust the focus automatically Click this button to adjust the focus to the Near side Click this button to adjust the focus to the Far side Note When shooting the following pl...

Page 15: ...e camera is shaking When the zoom ratio is set to the Tele side it may be difficult to obtain accuracy with the auto tracking function It is recommended to use the auto tracking function with setting...

Page 16: ...he camera by dragging the mouse Zoom and focus can be adjusted by right clicking When an upper lower area of the control pad is right clicked the displayed image will be zoomed in out on When a left r...

Page 17: ...x is selected for Audio transmission reception on the setup menu page 129 The button will blink during the audio transmission When this button is clicked the button will turn into the button and audio...

Page 18: ...en may be changed temporarily This does not affect operation of the camera When the displayed image is being zoomed in more than 18x SW395 SW395 SC385 SC385 SC384 SC384 36x SW396 SW396 SC386 SC386 the...

Page 19: ...d When the power is turned off or the LAN cable is disconnected while displaying images displaying images on a multi screen from the Live page will become unavailable When displaying the image on a mu...

Page 20: ...hen the authentication window is displayed enter the user name and password The default user name and password are as follows User name admin Password 12345 To enhance the security change the password...

Page 21: ...tline of functions A Pan tilt 2 Controls the camera direction The camera will pan or tilt to each direction by pressing the corresponding dial key B Zooming control 2 It is possible to perform zooming...

Page 22: ...be displayed only when home position is set G Preset 2 The camera will move to the designated preset position to display images by pressing the dial key corresponding to the desired channel The dial k...

Page 23: ...mobile terminal Images are automatically refreshed to display the latest image Operations such as pan tilt zoom can also be performed The compatible mobile terminals are shown as follows As of August...

Page 24: ...Operation buttons area When functions are selected in the function selection area D buttons to operate those functions are displayed Zoom operation area Buttons to operate the zoom are displayed Funct...

Page 25: ...C D A B E F Pan Tilt Preset Resolution control AUX control Focus display SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 Zoom display Each function is explained below Operating Instructio...

Page 26: ...select the preset position on the screen Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons Only position numbers 1 4 for...

Page 27: ...3 VGA SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 Changes the image capture size between 320x240 640x480 default and 1280x960 Image in the aspect ratio of 4 3 800x600 SW396 SW396 SW395 SW395 SC386...

Page 28: ...UX control Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Ter...

Page 29: ...SC386 SC385 SC385 SC384 SC384 Press the button to display the buttons used to operate the focus on the screen The camera s focus can be operated with the and buttons Operating Instructions 29 2 Monito...

Page 30: ...sword Depending on the mobile terminal in use password entry may be required each time the screen is switched It is impossible to transmit receive audio using a mobile terminal Depending on the mobile...

Page 31: ...ideo data are recorded Images recorded on the SD memory card can be copied onto the PC page 65 1 Display the Live page page 9 2 Click the SD button The SD recording window will open 3 Click the Start...

Page 32: ...the Start button is clicked immediately after the Stop button is clicked saving of images may not start In this case click the Start button again Network Camera Recorder with Viewer Software Lite whic...

Page 33: ...tton will be refreshed in 30 second intervals For this reason it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Noti...

Page 34: ...file The settings for alarm mail can be configured in the Mail notification section on the Notification tab of the Alarm page page 147 and the Mail tab of the Server page page 161 Notify of alarm occ...

Page 35: ...not reach the set number of images to be transmitted SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 SW172 SW172 ST165 ST165 ST162 ST162 Alarm images that failed to transmit to...

Page 36: ...d tab of the Basic page page 58 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 198 and FTP error for Save trigg...

Page 37: ...filed when images have been recorded manually or during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission funct...

Page 38: ...will not be displayed When H 264 is selected for Recording format of the SD memory card the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the...

Page 39: ...of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Click this button to display the l...

Page 40: ...the JPEG files is 1 GB it may require about 1 hour Formatting the SD memory card can shorten the time to delete all the data page 63 In the process of the deletion only logs will be saved and it is i...

Page 41: ...take time to display images on the Playback page Even when the size of the images saved on the SD memory card is QVGA 800x600 1 or 1280x960 the images will be played back in VGA size on the playback p...

Page 42: ...IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed f...

Page 43: ...All All images saved at the selected time and date will be downloaded Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of im...

Page 44: ...ry card download the desired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below 1 Click the time date on the log...

Page 45: ...ter the download is started it may take time to cancel the download Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downlo...

Page 46: ...access to cameras using the HTTPS function page 174 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and...

Page 47: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 9 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Page 48: ...The setup menu will be displayed Refer to page 51 for further information about this menu 48 Operating Instructions 9 Display the setup menu from a PC...

Page 49: ...indow click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing...

Page 50: ...eld A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting i...

Page 51: ...ngs relating to image quality image capture size and camera actions of JPEG H 264 or MPEG 4 camera images can be configured on the Image Audio page page 79 Multi screen button Displays the Multi scree...

Page 52: ...the Network page The network settings and the settings relating to DDNS Dynamic DNS SNMP Simple Network Management Protocol and the FTP File Transfer Protocol periodic transmission can be configured...

Page 53: ...SW175 SW172 SW172 ST165 ST165 ST162 ST162 10 1 Configure the basic settings Basic Click the Basic tab on the Basic page page 47 page 49 The settings such as the camera title time and date etc can be...

Page 54: ...10 04 01 13 10 00 is set for Date time after selecting 24h for Date time display format time date will be respectively displayed as follows DD MM YYYY 01 04 2010 13 10 00 MM DD YYYY 04 01 2010 13 10 0...

Page 55: ...lower left corner of the main area on the Live page Upper right The above information will be displayed at the upper right corner of the main area on the Live page Lower right The above information wi...

Page 56: ...established Blinks orange Blinks green Lights green During standby or connection Cable is not connected Lights orange During standby or connection Cable is connected Lights green During the upgrade pr...

Page 57: ...20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Automatic installation of viewer software Determine whether or not to install the viewer software from this camera On Installs the vie...

Page 58: ...d SW396 SW395 SC386 SC385 SC384 SW175 SW172 ST165 ST162 Click the SD memory card tab on the Basic page page 47 page 49 The settings relating to the SD memory card can be configured on this page 58 Ope...

Page 59: ...W175 SW172 SW172 ST165 ST165 ST162 ST162 To remove the SD memory card press the FUNCTION button and remove the SD memory card after the FUNCTION indicator turns off Refer to the installation guide for...

Page 60: ...aches 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value Save trigger Select a trigger...

Page 61: ...rval Number of images to be saved Number of images to be saved Select a number of alarm images to be saved on the SD memory card from the following 10pics 20pics 30pics 50pics 100pics 200pics 300pics...

Page 62: ...r Aspect ratio SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio 320x180 640x360 SC384 SC384 SW175 SW175 SW172 SW172 ST165 ST165 ST162 ST162...

Page 63: ...on a notification mail will be sent to the registered addresses when the SD memory card becomes full page 147 page 148 Format To format the SD memory card click the Execute button IMPORTANT Before for...

Page 64: ...fter formatting the SD memory card available size may be smaller than the total size since the default directory is automatically created in the SD memory card Recommended SD memory card Manufactured...

Page 65: ...ings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window wi...

Page 66: ...112 000 128 000 16 GB 32 000 40 000 48 000 56 000 64 000 8 GB 16 000 20 000 24 000 28 000 32 000 4 GB 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500...

Page 67: ...400 1 GB 2 400 3 200 4 000 4 400 5 200 512 MB 1 200 1 600 2 000 2 200 2 600 256 MB 600 800 1 000 1 100 1 300 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 230 400 294 400 358 40...

Page 68: ...GB 3 200 5 000 6 000 7 600 8 800 512 MB 1 600 2 500 3 000 3 800 4 400 256 MB 800 1 250 1 500 1 900 2 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 320 000 384 000 422 400 46...

Page 69: ...MB 2 500 3 500 4 000 4 500 5 000 256 MB 1 250 1 750 2 000 2 250 2 500 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000...

Page 70: ...12 MB 3 000 4 400 5 200 5 600 6 400 256 MB 1 500 2 200 2 600 2 800 3 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 8...

Page 71: ...512 MB 6 000 6 500 6 750 7 000 7 500 256 MB 3 000 3 250 3 375 3 500 3 750 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288...

Page 72: ...512 MB 7 200 8 200 8 800 9 000 9 600 256 MB 3 600 4 100 4 400 4 500 4 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377...

Page 73: ...er When H 264 is selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of...

Page 74: ...FTP error log list Select On or Off and designate the destination folder in the same manner as for Alarm IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Net...

Page 75: ...the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer l...

Page 76: ...images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to...

Page 77: ...images on the SD memory card it is necessary to copy them onto the PC first page 65 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of imag...

Page 78: ...aved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved I...

Page 79: ...SW395 SC386 SC386 SC385 SC385 4 3 800x600 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 16 9 Default 4 3 SC384 SC384 SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 4 3 VGA SW396 SW39...

Page 80: ...SC385 SC385 0 1fps 0 2fps 0 33fps 0 5fps 1fps 2fps 3fps 5fps 6fps 10fps 12fps 15fps 30fps Default 10fps Note When On is selected for H 264 transmission or MPEG 4 transmission the refresh interval may...

Page 81: ...86 SC385 SC385 SC384 SC384 SW175 SW175 SW174W SW174W ST165 ST165 VGA SW172 SW172 ST162 ST162 Image quality Select the image quality of JPEG images displayed initially on the Live page Default Quality1...

Page 82: ...JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 47 page 49 JPEG H 264 tab will be displayed when H 264 is selected for Video encoding format 82 Operating Instructions 11 Configure th...

Page 83: ...rate per client Image capture size Image quality etc in this section Refer to page 88 and page 80 for the settings relating to MPEG 4 images and JPEG images respectively Operating Instructions 83 11 C...

Page 84: ...T165 ST162 ST162 When H 264 is selected for Recording format it is impossible to transmit H 264 images with the settings for H 264 2 In this case the settings for H 264 2 are invalidated Internet mode...

Page 85: ...ate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for M...

Page 86: ...n the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 264 images from the following Unicast port AUTO Up to 14 users can access a single c...

Page 87: ...t Available value 1 254 Default 16 IMPORTANT When transmitting an H 264 image via a network the transmitted image sometimes may not be displayed depending on the settings of a proxy server or a firewa...

Page 88: ...95 SC386 SC385 SC384 Click the JPEG MPEG 4 tab on the Image Audio page page 47 page 49 The JPEG MPEG 4 tab will be displayed when MPEG 4 is selected for Video encoding format page 82 88 Operating Inst...

Page 89: ...ze Image quality etc in this section Refer to page 80 and page 82 for the settings relating to JPEG images and H 264 images respectively Video encoding format Select MPEG 4 for the video encoding form...

Page 90: ...mission interval of JPEG images may be longer Internet mode over HTTP Select On when transmitting MPEG 4 images via the Internet It is possible to transmit MPEG 4 images without changing the broadband...

Page 91: ...Unlimited Default MPEG 4 1 2048kbps MPEG 4 2 2048kbps Unlimited is available only when Frame rate is selected for Transmission priority Note The MPEG 4 bit rate is limited by Bandwidth control bit ra...

Page 92: ...9 for further information about the maximum concurrent access number Default Unicast port AUTO Unicast port1 Image 2 Enter the unicast port number used to transmit images from the camera Available po...

Page 93: ...port Smoother live video display on the browser buffering Perform settings to display camera images on the viewer software On Images are temporarily stored on the computer and are displayed smoother...

Page 94: ...SC385 SC385 When the set time has passed the camera will move to the home position and will start the auto track function The camera will repeat this action moving to the home position and starting th...

Page 95: ...Off IMPORTANT Only use the upside down function to check the image before installing the camera Set this function to Off after installing the camera Upside down SW395 SW395 SC385 SC385 Select On deskt...

Page 96: ...ax X288 is selected digital zooming will stop when the zoom factor has reached 36x When the zoom factor is 36x or more the setting of the preset positions will become unavailable SW395 SW395 SC385 SC3...

Page 97: ...up menu page 103 SW395 SW395 If 20 25 or 30 is selected the area hidden by the camera housing may increase when the tilt angle of the camera is almost level SW396 SW396 SC386 SC386 If 10 or 15 is sele...

Page 98: ...etup menu that can configure the settings relating to image quality The setup menu will be displayed in a newly opened window page 99 SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 page 106 SC384 SC3...

Page 99: ...at can configure the settings relating to the direction setting function The setup menu will be displayed in a newly opened window page 126 The Setup button is only available when Camera position disp...

Page 100: ...setup menu displayed in a newly displayed window When the values are changed the changed values will be applied to the currently displayed image on the Image Position tab 100 Operating Instructions 1...

Page 101: ...eas This causes loss of detail in darker areas Conversely adjusting the lens brightness for the darker areas causes the brighter areas to become washed out Super Dynamic digitally combines an image th...

Page 102: ...SD and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 111 for information on how to set the mask area Light control mode Select the ligh...

Page 103: ...automatically be selected when the lighting condition becomes darker while the color mode will automatically be selected when it becomes brighter Auto2 IR Light Suitable when using near infrared light...

Page 104: ...y check the color temperature of the light source and adjust the white balance automatically Operating color temperature range is approx 2 700 K to 6 000 K ATW2 Selects the automatic tracing white bal...

Page 105: ...ge stabilizer depending on the subject being viewed images may shake slightly due to false detections even when the subject is still Chroma gain level Adjusts the chroma level color density When the c...

Page 106: ...ition tab of the Image Audio page page 98 The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window When the values are changed the changed val...

Page 107: ...elected for Wide dynamic range it is impossible to activate the Face WDR setting There may be some cases that the effect is not distinct when the faces are too dark to recognize due to strong backligh...

Page 108: ...is selected for Wide dynamic range Fix shutter is not available To configure Fix shutter set Wide dynamic range to Off Light control mode SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162...

Page 109: ...e recording duration Off 1 30s Max 2 30s Max 4 30s Max 6 30s Max 10 30s Max 16 30s Default Off 1 30s IMPORTANT When On is selected for Auto slow shutter frame rate may become lower Noise or white dots...

Page 110: ...n the cursor is moved in the direction the blue color will be thinner Click the Reset button to reset the color to the default Default 128 DNR The digital noise reduction function reduces noise automa...

Page 111: ...SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 and Back light compensation BLC it is possible to compensate for backlight by masking brighter areas 1 Display the Image adjust setup menu page...

Page 112: ...e divided areas to be masked The clicked areas will be masked and will become white To cancel masking click the area again 4 Click the End button after completing masking areas The borders on the imag...

Page 113: ...16 9 Being cut out from the aspect ratio of 4 3 Note When the Reset button is clicked masking for all the masked areas will be canceled 11 6 4 Configure the settings relating to the preset positions P...

Page 114: ...ble Preset position can be set to a maximum of 64 positions SW396 SW396 SC386 SC386 When the zoom factor is 72x or more the setting of the preset positions will become unavailable Preset position can...

Page 115: ...isplays the preset ID Off Does not display the preset ID Default Off IMPORTANT When Preset ID 0 9 A Z or Preset ID is configured it is necessary to click the Set button to apply them Note When On is s...

Page 116: ...light compensation BLC Select On or Off to determine whether or not to activate the back light compensation BLC function When On is selected for Super Dynamic Wide dynamic range SC384 SC384 SW175 SW17...

Page 117: ...er with the start point Note Panning tilting and zooming operations can also be carried out on the Image Position tab Adjusted zoom and focus position for the auto pan function will be applied when Se...

Page 118: ...ton to apply them Note Even when the selected zoom factor is higher than 36x SW395 SW395 SC385 SC385 SC384 SC384 72x SW396 SW396 SC386 SC386 the camera will start panning with 36x SW395 SW395 SC385 SC...

Page 119: ...ttern Click of Patrol No and select a patrol number 1 4 from the pull down menu An asterisk next to the patrol number indicates that the patrol operation has already been learned for the patrol number...

Page 120: ...Tele side will reduce blurring The operational range of patrol is from horizontal to directly underneath the camera Digital flip function cannot be used Zoom buttons Focus buttons Brightness buttons C...

Page 121: ...Here the information related to the auto track setting is set Operating Instructions 121 11 Configure the settings relating to images and audio Image Audio...

Page 122: ...following Off An alarm is not outputted On Immediate Alarms are continuously outputted during auto tracking Outputs are made at 5 second intervals On After alarm wait time Alarms are outputted only o...

Page 123: ...is swaying but it will also reduce the tracking capabilities On the other hand increasing the sensitivity increases the tracking capabilities but also increases false detections Match the settings acc...

Page 124: ...be reduced Mask areas cannot be configured separately for each preset position The specified area is active for all the preset positions IMPORTANT During auto tracking if the tracking target enters th...

Page 125: ...tracking Alarm area No 1 2 3 1 1 Set an alarm area to Camera 1 in the area where you want to perform auto track cooperation Display the Auto track setting page With Auto track alarm select On In pres...

Page 126: ...auto tracking for Camera 1 11 6 8 Configure the settings relating to direction Direction setup menu SW396 SC386 Click the Setup button of Direction on the Image Position tab of the Image Audio page pa...

Page 127: ...W174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 can be set Note The privacy zone function does not work when the camera is in the process of warming up just after turning on the power or in the proce...

Page 128: ...the precision of the privacy zone placement especially when the zoom is on the Wide side it is recommended to set the privacy zone with the zoom range between 1x and 3x Panning tilting and zooming ope...

Page 129: ...will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneo...

Page 130: ...e applied when audio is input to the camera using the Line input Default Mic Middle Mic input interval Camera to PC Select an interval for audio reception from the following 20ms 40ms 80ms 160ms Defau...

Page 131: ...Permission level of audio trans recep Select an access level for audio transmission reception from the following 1 Level 1 only 2 Level 2 or higher 3 All users Default 3 All users Note Refer to page 1...

Page 132: ...sed for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been ch...

Page 133: ...65 ST162 ST162 This camera is specified when selfcamera is displayed for the IP address or host name Note When using the host name it is necessary to configure the DNS settings of the PC to be used fo...

Page 134: ...terminal Alarm Terminal 1 Determine how to use terminal 1 Off Not used Alarm input Receives alarms Close SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 An alarm is detected when the te...

Page 135: ...g selected an alarm is detected when the terminal status is changed to On Default It is possible to configure the setting so that an alarm is detected when the terminal status is changed to Off Refer...

Page 136: ...position is selected the camera will move to the selected preset position when a terminal alarm 1 is detected Auto track SW395 SW395 SC385 SC385 When a terminal alarm 1 is detected the camera will sta...

Page 137: ...the screen Default Off VMD alarm Select an action to be taken when a VMD alarm is detected from the following Off Does not take any action even when a VMD alarm is detected 1 64 SW395 SW395 SC385 SC3...

Page 138: ...command alarm and the preset position for that address Up to 8 notification addresses can be set Auto track cooperation checkbox When the checkbox is selected auto tracking starts after the direction...

Page 139: ...ters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image to be transmitted to an FTP server The file name will be as follows File name Entered file name Time...

Page 140: ...60 Default VGA Image compression rate upon alarm detection Select On or Off to determine whether or not to change the image quality of Quality1 page 80 upon alarm detection On Images will be transmitt...

Page 141: ...it is required to select Use for SD memory card on the SD memory card tab In addition it is required to select H 264 for Recording format page 58 13 5 Configure the settings relating to the alarm outp...

Page 142: ...e When Open is selected the alarm signal will be output for about 20 seconds when the power of the unit is turned on Pulse width When Pulse is selected for Alarm output select an alarm output terminal...

Page 143: ...eset positions When motion is detected in the set area it will be regarded as an alarm The camera can be configured to take an alarm action even when the camera is not at the preset position IMPORTANT...

Page 144: ...tion addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some Panasonic network disk rec...

Page 145: ...be numbered in the order of selection All areas button When the All areas button is clicked the whole area will become the VMD area and 1 White will be automatically applied to Area Status Select On o...

Page 146: ...m page will be displayed page 148 1 Set the video motion detection area by dragging the mouse on the screen When the All areas button is clicked the whole area will become the VMD area and 1 White wil...

Page 147: ...tings relating to the mail notification Notification Click the Notification tab on the Alarm page page 47 page 49 The settings relating to the alarm mail can be configured It is necessary to configure...

Page 148: ...registered address click the Delete button respective to the desired address SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 SW172 SW172 ST165 ST165 ST162 ST162 Diag checkbox W...

Page 149: ...r the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 SW175 SW175 SW172 SW172 ST165 ST165 ST1...

Page 150: ...owing Up to 8 destination addresses can be registered Alarm checkbox When the checkbox is selected the Panasonic alarm notification will be provided upon an alarm occurrence Destination address Enter...

Page 151: ...RTANT When entering the host name of the Destination address the DNS settings on the Network tab of the Network page must be configured page 166 Confirm that the destination IP addresses are registere...

Page 152: ...e detection tab 14 1 Configure the settings relating to the XML notification XML notification Click the XML notification tab on the Advanced func page The settings relating to the XML notification can...

Page 153: ...nfo Original the Notification interval can only be set to 1s or 2s Destination setting for XML notification Destination address Configure the IP address or the host name of the destination for XML not...

Page 154: ...ttings relating to the face detection information attached to the image can be configured IMPORTANT The face detection function shall not guarantee the detection of faces in an image The face detectio...

Page 155: ...95 SC386 SC386 SC385 SC385 When privacy is set to mosaic faces within the privacy zone may be detected XML notification The destination settings of the face detection information can be configured Whe...

Page 156: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed t...

Page 157: ...user from the following 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configura...

Page 158: ...the Set button is clicked the respective host information will be overwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to...

Page 159: ...G 4 1 H 264 1 or MPEG 4 1 images will be transmitted H 264 MPEG 4 2 H 264 2 or MPEG 4 2 images will be transmitted Default JPEG Note When Best effort is selected for Transmission priority of H 264 MPE...

Page 160: ...SW175 SW174W SW174W ST165 ST165 QVGA VGA 1280x960 SW172 SW172 ST162 ST162 QVGA VGA 800x600 When 4 3 VGA is selected for Aspect ratio SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 QVGA VGA 1280x960 W...

Page 161: ...er the IP address or the host name of the SMTP server used to send e mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the undersc...

Page 162: ...inistrator User name Enter the user name to access the server Available number of characters 0 32 characters Unavailable characters Password Enter the password to access the server Available number of...

Page 163: ...characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavail...

Page 164: ...s from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary...

Page 165: ...justment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in...

Page 166: ...re the network settings Network Note SW175 SW174W SW172 ST165 ST162 do not support MPEG 4 Click the Network tab on the Network page page 47 page 49 The following information is required to configure t...

Page 167: ...server is not found the IP address is automatically configured Auto Advanced SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 The IP address and other network addresses are obtained usin...

Page 168: ...r for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of...

Page 169: ...54 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 10...

Page 170: ...ss the camera via the Internet in the 23 Troubleshooting section page 231 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder whe...

Page 171: ...displays the information of the installed server certificate To install the server certificate click the Browse button to display the Open dialog box and select the file of the server certificate iss...

Page 172: ...8kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note When selecting 64kbps select Off for Audio transmission reception on the Audio tab page 129 Select 128kbps or a faster rate to carry ou...

Page 173: ...192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private address 192 168 0 1 Port number 50000 Private address 192 168 0 2 Port number...

Page 174: ...ion of the connection protocol Access to the cameras using the HTTPS protocol Application for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Sig...

Page 175: ...and line speed may be lower 1 Click the Execute button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT...

Page 176: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Page 177: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Page 178: ...button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1...

Page 179: ...allation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued...

Page 180: ...can be checked by double clicking the server certification file issued by CA 17 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to ac...

Page 181: ...address 3 Press the Enter key on the keyboard The Live page will be displayed When the security alert window is displayed install the security certificate page 182 page 188 When On is selected for Us...

Page 182: ...Explorer 9 When using Internet Explorer 7 Internet Explorer 8 or Internet Explorer 9 When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may d...

Page 183: ...3 Click Certificate Error over the URL and click View certificates Operating Instructions 183 17 Configuring the network settings Network...

Page 184: ...ot displayed close Internet Explorer once and select Run as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator 184 Operat...

Page 185: ...5 Click Next displayed on Certificate Import Wizard 6 Select Place all certificates in the following store and click Browse Operating Instructions 185 17 Configuring the network settings Network...

Page 186: ...7 Select Trusted Root Certificate Authorities and click OK 8 Click Next 186 Operating Instructions 17 Configuring the network settings Network...

Page 187: ...9 Click Finish 10 Click Yes When the import is successfully completed the screen The import was successful will be displayed Operating Instructions 187 17 Configuring the network settings Network...

Page 188: ...r When using Internet Explorer 6 1 Access the camera using the HTTPS protocol 2 Click View Certificate Note If this window is displayed when accessing a device other than the camera or a website a sec...

Page 189: ...3 Click Install Certificate 4 Click Next according to the procedures displayed on the displayed on Certificate Import Wizard Operating Instructions 189 17 Configuring the network settings Network...

Page 190: ...5 Click Finish 190 Operating Instructions 17 Configuring the network settings Network...

Page 191: ...y to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service is not guaranteed We are not resp...

Page 192: ...ted provider In this service global addresses are static not changed 17 4 1 Configuration of the DDNS service Example of the Viewnetcam com service A C A B E D D B C E A DNS server B Internet C Provid...

Page 193: ...or not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic...

Page 194: ...the PC is being connected to the Internet and click the reload button of the browser 3 Register the information for Viewnetcam com by following the instructions of the wizard When the message The new...

Page 195: ...s interval 17 4 4 Checking the information registered for the Viewnetcam com service It is possible to check if the camera has been registered for the Viewnetcam com service page 218 17 4 5 When using...

Page 196: ...he SNMP tab on the Network page page 47 page 49 The settings relating to SNMP can be configured on this page It is possible to check the status of the camera by connecting to the SNMP manager When usi...

Page 197: ...descriptions of how to configure schedules of image transmission IMPORTANT Depending on the network line speed or the network traffic images may not be transmitted at the exact designated interval or...

Page 198: ...the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters Default None blank File name Enter the file name name of the image file to be transmitted a...

Page 199: ...280x960 When 4 3 800x600 is selected for Aspect ratio SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 QVGA 800x600 1280x960 When 16 9 is selected for Aspect ratio SW396 SW396 SW395 SW395 SC386 SC386 S...

Page 200: ...will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24h 3 Click the Set button after comp...

Page 201: ...ule 1 Uncheck the check box of the set day of the week 2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 201 17 Config...

Page 202: ...ports automatic settings using WPS perform settings automatically page 206 If the wireless router does not support automatic settings using WPS perform settings manually page 202 The camera s Wireless...

Page 203: ...Available characters Alphanumeric characters and spaces Entries are case sensitive Default wifi Communication mode Select the same communications mode that is used by the wireless router that the cam...

Page 204: ...SK TKIP This method has stronger encryption than WEP and WPA WPA2 PSK AES This method has stronger encryption than WEP and WPA Because WPA2 PSK AES processes encryption at hardware level it is able to...

Page 205: ...lar if connections cannot be made using mixed mode methods WPA PSK TKIP AES WPA WPA2 mixedmode PSK etc use a single mode method WPA PSK TKIP WPA PSK AES etc The camera only supports open system authen...

Page 206: ...our wireless LAN environment and configure the settings About Wi Fi Protected Setup WPS Wi Fi Protected Setup WPS is a function that allows settings for connecting wireless devices and settings relate...

Page 207: ...eless connection on the Status tab of the Wireless page page 210 Note If about 2 minutes pass after the WIRELESS button starts blinking and the wireless connection is not completed the WIRELESS button...

Page 208: ...button stops blinking orange and lights green When the live indicator lights green the wireless settings have been successfully completed 7 After the WIRELESS button lights green start the IP Setting...

Page 209: ...r more information refer to the operating instructions included with your wireless router Settings between the wireless router and the camera will automatically start The WIRELESS button stops blinkin...

Page 210: ...the Basic tab on the Wireless page page 47 page 49 Configure the wireless QoS Quality of Service in this section Wireless QoS Wireless QoS is only available when using H 264 RTP transmission When the...

Page 211: ...manually changed after Already been set is displayed Not been set will be displayed The Already been set display is linked to the camera s WIRELESS button green light Mac address of the wireless modu...

Page 212: ...on method Encryption method Displays the currently selected encryption method WEP TKIP or AES Radio wave status Displays the signal strength Bad Normal Good These figures are just a guide and may not...

Page 213: ...etection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the...

Page 214: ...taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function will be active...

Page 215: ...preset position at the designated time in the schedule Note Select On for User auth on the User auth tab of User mng page page 156 and Off for Host auth on the Host auth page page 157 to validate Acc...

Page 216: ...mber the newer logs will overwrite the older system logs In this case the oldest log is the first to be overwritten SW174W SW174W Up to 100 system logs can be saved on the built in memory of the camer...

Page 217: ...address Serial no Firmware version IPL version HTML version IP address IPv6 Viewer software installation counter Information of each item will be displayed 1 Contact the dealer and download the latest...

Page 218: ...the firmware to be used for the upgrade should be model name Use small letters WV is not required _xxxxx bin xxxxx indicates the version of the firmware Do not turn off the power of the camera during...

Page 219: ...lobal address The global address of router will be displayed Self check The self check result of the hardware will be displayed Hardware information SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC3...

Page 220: ...for about 3 minutes after the initialization Reboot Click the Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Position refresh...

Page 221: ...the camera again and set the INITIAL SET button to OFF Do not turn off the power of the camera about 6 minutes after turning on the power SC385 SC385 SC384 SC384 SW175 SW175 SW174W SW174W SW172 SW172...

Page 222: ...OM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 223 Settings related to the camera s network can be set...

Page 223: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Page 224: ...e Manual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC...

Page 225: ...ed when around 20 minutes have passed after turning on the power of the camera When the effective period is set to 20min in the IP setup However cameras in the initial set mode are still displayed eve...

Page 226: ...SC385 SC384 SC384 SC386 SC386 SW396 SW396 ST162 ST162 SW174W SW174W SW172 SW172 ST165 ST165 SW175 SW175 Note By unchecking the Wait for camera restarting checkbox multiple cameras can be continuously...

Page 227: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Page 228: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Page 229: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Page 230: ...on may be incorrect Check if the IP address of the destination of notification is configured correctly The destination of notification may be down Ask the network administrator Cannot resolve notifica...

Page 231: ...ddress Check the connection as follows With the Windows command prompt ping IP address of the camera If there is reply from the camera the connection is normal If not proceed either of the following R...

Page 232: ...ter the port number 181 Cannot access the camera via the Internet Are the network settings of the camera correct Set the default gateway or DNS server address correctly To use the DDNS service check t...

Page 233: ...password changed While accessing the camera when changing the user name and password of another user logging into the camera on another web browser the authentication window will be displayed each tim...

Page 234: ...number 181 A cookie error was displayed when performing user registration for Viewnetcam com Is the web browser configured to allow cookies Configure the web browser to allow cookies In Internet Expl...

Page 235: ...layed on the Live page In this case do the following 1 Select Internet Options from Tools on the menu bar of Internet Explorer The Internet Options window will be displayed 2 When using Internet Explo...

Page 236: ...tton of Brightness 12 Images are displayed washed out Is the brightness setting set at an appropriate level Click the Normal button of Brightness 12 Flicker appears on the screen When flicker occurs f...

Page 237: ...Is KB KB displayed on Remaining capacity of the SD memory card tab Format the SD memory card 63 Is any recognition error received when the Diag of Mail notification or Panasonic alarm protocol notifi...

Page 238: ...lect Enable for Automatic prompting for file downloads except Internet Explorer 9 0 Click the OK button The warning window will be displayed Click the Yes button Images are not displayed or not refres...

Page 239: ...the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP...

Page 240: ...the MAC address displayed in Mac address of the wireless module from Wireless Status on the setup menu Wireless communication is unstable SW174W SW174W Is the channel used for wireless communication...

Page 241: ...tion bar Pop up blocked To see this pop up or additional options click here Internet Explorer 6 Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups fro...

Page 242: ...plorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window U...

Page 243: ...failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_10010101230000 jpg Image captured at the alarm occurrence Ex img_1001010123000001 jpg Image saved manually...

Page 244: ...sonic Way Secaucus New Jersey 07094 U S A Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Impo...

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