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Panasonic WV-SF448, Operating Instructions Manual

The Panasonic WV-SF448 offers exceptional surveillance capabilities with its advanced features and high-resolution image quality. Enhance your user experience by accessing its detailed Operating Instructions Manual, available for free download at manualshive.com. Unleash the full potential of this product with our comprehensive manual.

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16.3

Access the camera using the HTTPS protocol ..........................................................172

16.3.1

Install the security certificate ........................................................................................172

16.4

Configure the settings relating to DDNS [DDNS] .......................................................179

16.4.1

Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........180

16.4.2

When using the “Viewnetcam.com” service .................................................................182

16.4.3

Procedure to register information for the “Viewnetcam.com” service ...........................182

16.4.4

Checking the information registered for the “Viewnetcam.com” service ......................183

16.4.5

When using “Dynamic DNS Update” ............................................................................184

16.4.6

When using “Dynamic DNS Update(DHCP)” ...............................................................184

16.5

Configure the settings relating to SNMP [SNMP] ......................................................185

16.6

Configure the settings relating to the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................185

16.7

Configure the schedule settings of the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................188

16.7.1

How to set the schedules .............................................................................................188

16.7.2

How to delete the set schedule ....................................................................................189

17 Configure the settings relating to the schedules [Schedule] ..........191
18 Maintenance of the camera [Maintenance] ........................................194

18.1

Check the system log [System log] .............................................................................194

18.2

Upgrade the firmware [Upgrade] .................................................................................195

18.3

Check the status [Status] .............................................................................................196

18.4

Reset the settings/Reboot the camera [Default reset] ...............................................197

19 Privacy Mode ........................................................................................199

19.1

Configuring the Privacy Mode with the setup menu .................................................199

19.2

Turning the Privacy Mode off .......................................................................................199

20 About function restrictions .................................................................201

20.1

Function restrictions when “VGA Quad streams [4:3]” is selected .........................201

20.2

Function restrictions when “3M Fisheye [4:3]” is selected ......................................202

21 Using the CD-ROM ...............................................................................203

21.1

About the CD launcher .................................................................................................203

21.2

Installing Panasonic “IP Setting Software” ................................................................204

21.3

Installing the manuals ..................................................................................................205

21.4

Installing the Viewer software ......................................................................................205

21.5

Configure the network settings of the camera using the Panasonic “IP Setting

Software” .......................................................................................................................206

22 About the displayed system log .........................................................209
23 Troubleshooting ...................................................................................213
24 Directory structure of drive B .............................................................224

6

Operating Instructions

Table of Contents

Summary of Contents for WV-SF448

Page 1: ...ra Model No WV SF448 WV SF448E WV SF448 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use The model number is abbreviated in some descriptions in this manual ...

Page 2: ... product screen shot s reprinted with permission from Microsoft Corporation iPad iPhone iPod touch and QuickTime are trademarks of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc Firefox is a registered trademark of the Mozilla Foundation SDXC Logo is a trademark of SD 3C LLC All other trademarks identified herein are the property of their respective owners...

Page 3: ...essage is displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displayed Follow the instructions of the wizard When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC The viewer software used on each PC sh...

Page 4: ...d interval or period FTP periodic image transmission 43 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function 44 6 Display the log list 45 7 Playback of images on the SD memory card 49 7 1 About the playback page 50 7 2 Download the images When H 264 1 or H 264 2 is selected for Recording format of the SD memory card 52 8 About the ne...

Page 5: ...gs relating to the alarm image Alarm 131 13 4 Configure the settings relating to H 264 recording Alarm 135 13 5 Configure the settings relating to the alarm output terminal Alarm 136 13 6 Change the AUX name Alarm 137 13 7 Configure the VMD settings VMD area 137 13 7 1 Set the VMD areas VMD area 139 13 8 Configuration of the settings relating to the E mail notification Notification 141 13 9 Config...

Page 6: ...ow to delete the set schedule 189 17 Configure the settings relating to the schedules Schedule 191 18 Maintenance of the camera Maintenance 194 18 1 Check the system log System log 194 18 2 Upgrade the firmware Upgrade 195 18 3 Check the status Status 196 18 4 Reset the settings Reboot the camera Default reset 197 19 Privacy Mode 199 19 1 Configuring the Privacy Mode with the setup menu 199 19 2 T...

Page 7: ...v6 address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box of the browser Example http 192 168 0 11 8080 When the PC is in a local network configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the...

Page 8: ... may be 14 or less users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only the first user who accessed to monitor H 264 images will be included in the maximum number The second and subsequent users who are monitoring H 264 images will not be included in the ...

Page 9: ...mation about Image capture mode Refer to page 11 for each image Image capture mode type Image capture mode Image types Mounting positions 1 Monitor Max 30 fps This type transmits 1 type of image A maximum of 30 fps transmissions are possible 2M Panorama 16 9 1M Panorama 16 9 Panorama wall 2M Double Panorama 16 9 1M Double Panorama 16 9 Double Panorama ceiling 1 3M Fisheye 4 3 Fisheye ceiling wall ...

Page 10: ...ama images with an aspect ratio of 16 9 and 1 3 megapixel Single PTZ images with an aspect ratio of 4 3 can be transmitted at the same time 2M Panorama 16 9 Panorama images with an aspect ratio of 16 9 are transmitted The maximum image capture size that can be configured is 2 megapixel 1920 H x1080 V 1M Panorama 16 9 Panorama images with an aspect ratio of 16 9 are transmitted The maximum image ca...

Page 11: ...top and bottom parts of a fisheye image Note that the center of a fisheye image is a blind spot and it is not displayed in the fisheye image 2 Panorama In Panorama the panorama image is displayed with distortion correction performed on the 180 horizontal angle view part of the center of a fisheye image Operating Instructions 11 1 Monitor images on a PC ...

Page 12: ... Fisheye Control When the Fisheye Control button is clicked on the Quad PTZ or Single PTZ screen the Fisheye Control window is displayed 1 1 3 2 4 From this window the image position of each screen number can be changed By dragging and dropping the number icon on the screen onto the image you can change the center of the image to where the icon was dropped The red number icon is the selected numbe...

Page 13: ...ontrol screen 5 Quad stream In the Quad stream each of the four 4 3 images that had their distortions corrected are assigned a stream number and then displayed as H 264 images The Click Centering function is not supported When VGA Quad streams 4 3 is selected for Image capture mode some functions are restricted page 201 1 1 3 2 4 1 2 3 4 6 Fisheye The 360 view is displayed as a fisheye image The 3...

Page 14: ...ad stream Fisheye select language pull down menu ü ü ü ü ü ü Setup button ü ü ü ü ü ü Live button ü ü ü ü ü ü Compression buttons ü ü ü ü x 1 ü Image capture size buttons when JPEG is selected ü ü ü ü x 1 ü Stream buttons when H 264 is selected 1 2 2 1 2 2 1 2 2 1 2 2 1 2 3 4 1 2 3 Zoom buttons ü ü x x x ü Brightness buttons ü ü ü ü ü ü AUX buttons ü ü ü ü ü ü Rec on SD button ü ü ü ü x ü Log butt...

Page 15: ... not possible 2 When JPEG H 264 images are transmitted when the Image capture mode type is 2 Monitor Max 15 fps the Double panorama button Panorama button Quad PTZ button and Single PTZ button are displayed and images can be selected 3 When 3M Fisheye 4 3 is selected for Image capture mode only button 1 can be used 4 When Quad stream is selected only 1 Ch1 of Stream can be used for Audio output an...

Page 16: ...320x180 320x180 2M Double Panorama 16 9 1920x1080 1920x1080 640x360 640x360 640x360 320x180 320x180 320x180 1M Double Panorama 16 9 1280x720 1280x720 640x360 640x360 640x360 320x180 320x180 320x180 1 3M Fisheye 4 3 1280x960 1280x960 VGA VGA VGA QVGA QVGA QVGA 1 3M Quad PTZ 4 3 1280x960 1280x960 VGA VGA VGA QVGA QVGA QVGA 1 3M Single PTZ 4 3 1280x960 1280x960 VGA VGA VGA QVGA QVGA QVGA 16 Operating...

Page 17: ...80x960 VGA QVGA Single PTZ 1280x960 VGA QVGA Double Panorama Quad PTZ Double Panorama 1920x1080 640x360 320x180 Double Panorama 1920x1080 640x360 320x180 Quad PTZ 1280x960 VGA QVGA Quad PTZ 1280x960 VGA QVGA Double Panorama Single PTZ Double Panorama 1920x1080 640x360 320x180 Double Panorama 1920x1080 640x360 320x180 Single PTZ 1280x960 VGA QVGA Single PTZ 1280x960 VGA QVGA Quad stream Max 30 fps ...

Page 18: ...he Live page will be displayed Compression buttons H 264 button The letters H 264 on the button will turn green and an H 264 image will be displayed When On is selected for H 264 transmission of H 264 1 H 264 2 the H 264 button will be displayed page 96 JPEG button The letters JPEG on the button will turn green and JPEG image will be displayed Stream buttons These buttons will be displayed only wh...

Page 19: ...ouble Panorama Single PTZ When JPEG images and H 264 images are transmitted simultaneously the refresh interval of JPEG images will be limited to a maximum of 5 fps When 2048x1536 1920x1080 1280x960 or 1280x720 is selected as the resolution the image may become smaller than the actual size depending on the window size of the Web browser Zoom buttons when the image type is Fisheye Panorama or Doubl...

Page 20: ...en the Fisheye Control button is clicked the Fisheye Control window will be displayed on a newly opened window and operations can be performed page 12 Auto mode 2 Select an operation from the pull down menu and click the Start button The selected operation will start Click the Stop button to stop the operation The selected operation will stop when the camera panning tilting zooming is operated or ...

Page 21: ...image on the PC by selecting Save from the displayed pop up menu When Print is selected printer output is enabled Note For the case of using Windows 8 Windows 7 or Windows Vista the following settings may be required Open Internet Explorer click Tools Internet Options Security Trusted Sites Sites Register the camera address on Website of the displayed trusted widows When it takes longer than the s...

Page 22: ...display format and Date time display format page 62 In addition when being adjusted the status of brightness page 63 will be displayed as well as the characters configured for Camera title on screen page 62 The number of lines for the display is 2 Click a desired point in the main area on the Live page that is to be the center of the angle of view The camera moves to adjust the position in order t...

Page 23: ...vailable only for images from cameras with Pan Tilt Zoom functions Refer to our website http security panasonic com pss security support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed on a multi screen Audio will not be heard When an image with the 16 9 aspect ratio is displayed on a multi screen it is stretched vertically to fit...

Page 24: ...age capture mode type Image capture mode Image capture size 1 Monitor Max 30 fps 2M Panorama 16 9 640x360 320x180 1M Panorama 16 9 2M Double Panorama 16 9 1M Double Panorama 16 9 1 3M Fisheye 4 3 VGA QVGA 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 2 Monitor Max 15 fps Panorama Quad PTZ Quad PTZ Single PTZ VGA QVGA Panorama Single PTZ Double Panorama Quad PTZ Panorama Double Panorama 640x360 320x180 Dou...

Page 25: ...s images cannot be displayed When the Image capture mode type is 2 Monitor Max 15 fps the types of images configured in the Image capture size of Live page Initial display are displayed page 91 A B C D E F G H Operating Instructions 25 2 Monitor images on a cellular phone mobile terminal ...

Page 26: ... before using this function Depending on the cellular phone in use Auto Refresh may be unavailable D Resolution control Changes the image capture size by pressing the dial key 0 Note Some cellular phones cannot change the image capture size even when resolution is changed by resolution control E Home position 2 3 The image from the camera can be moved to the home position F Preset 2 3 The camera w...

Page 27: ...al WAN IP address of the router that can be accessed via the Internet 2 Only displayed for users whose access level is 1 Administrator or 2 Camera control when On is selected for User auth page 147 3 Unavailable when the image type is Panorama Double Panorama Fisheye or Quad stream When the image type is Quad PTZ operations are only possible for the top left image 2 2 Monitor images on a mobile te...

Page 28: ...40x360 320x180 Double Panorama Single PTZ Quad stream Max 30 fps VGA Quad streams 4 3 3M Fisheye Max 15 fps 3M Fisheye 4 3 Note It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the camera page 157 1 Access to http IP address cam 1 or http Host name registered in the DDNS server cam using a mobile terminal Images ...

Page 29: ...s area When functions are selected in the function selection area D buttons to operate those functions are displayed Zoom operation area When the image type is Quad PTZ or Single PTZ buttons to operate the zoom are displayed Function selection area When functions that can be operated are selected operation buttons are displayed in the operation buttons area B Operating Instructions 29 2 Monitor im...

Page 30: ... that you want to operate C D A B E F Pan Tilt 3 Preset 3 Resolution control AUX control Privacy Mode control Zoom display 3 Each function is explained below 30 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 31: ...ction with the and buttons Preset 3 Press the button to display the buttons used to select the preset position on the screen Camera images are displayed in the registered preset positions according to the preset number selected from the displayed buttons Operating Instructions 31 2 Monitor images on a cellular phone mobile terminal ...

Page 32: ...s 1 to 4 can be used for preset operations Resolution control Press the button to display the buttons used to select the resolution on the screen 32 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 33: ...ting from the buttons AUX control Press the button to display the buttons used to operate the AUX output on the screen The AUX output terminals can be controlled with the and buttons Operating Instructions 33 2 Monitor images on a cellular phone mobile terminal ...

Page 34: ...This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 129 34 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 35: ...s the button to display the buttons used to operate the privacy mode on the screen The privacy mode can be enabled and disabled with the and buttons Operating Instructions 35 2 Monitor images on a cellular phone mobile terminal ...

Page 36: ...To activate privacy mode press To deactivate privacy mode press 36 Operating Instructions 2 Monitor images on a cellular phone mobile terminal ...

Page 37: ...stered in the DDNS server colon port number cam 2 When HTTPS is selected for HTTPS Connection on the Network tab of the Network page enter as follows https IP address colon port number cam or https Host name registered in the DDNS server colon port number cam When the authentication window is displayed enter the user name of an administrator or user and password Depending on the mobile terminal in...

Page 38: ...ng the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP address 2 Only when accessing the camera via the Internet 3 Unavailable when the image type is Panorama Double Panorama Fisheye or Quad stream When the image type is Quad PTZ operations are only possible for the top left image 38 Operating Instructions 2 Monitor images on a cellular phone mobile...

Page 39: ...o data are recorded Images recorded on the SD memory card can be copied onto the PC page 74 Note When the Image capture mode type is Quad stream Max 30 fps images cannot be saved on the SD memory card The resolution and other parameters that can be saved vary depending on Image capture mode on the JPEG H 264 tab of the Image Audio page page 89 JPEG images from when the Image capture mode type is 2...

Page 40: ...tus indicator will turn off 5 Click the Close button to close the window Note Image data saved on Drive B can be obtained by executing Access img on the SD memory card tab and logging in from the user authentication window page 74 The destination to save image data is a fixed directory on Drive B Refer to Directory structure of drive B page 224 When the Start button is clicked immediately after th...

Page 41: ...ntil the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs The settings for the alarm output can be configured in the Alarm output terminal setup section of the Alarm ...

Page 42: ...alarm E mail can be configured in the E mail notification section on the Notification tab of the Alarm page page 141 and the E mail tab of the Server page page 152 IMPORTANT When 3M Fisheye 4 3 or VGA Quad streams 4 3 is selected for Image capture mode still images cannot be attached and sent during alarm mail transmissions Notify of alarm occurrences to the designated IP addresses Panasonic alarm...

Page 43: ...the network traffic the number of the transmitted images may not reach the set number of images to be transmitted Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved 5 2 Transmit images at a designated interval or period FTP periodic i...

Page 44: ...ab of the Basic page page 65 To use the SD memory recording function featured in Panasonic network disk recorder select Off for FTP periodic image transmission page 186 and FTP error for Save trigger page 67 IMPORTANT We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may ...

Page 45: ...r during the period of the schedule on the SD memory card will be displayed FTP trans error log Logs filed when the FTP periodic image transmission function has failed will be displayed Each log list can be displayed only when On is selected for Save logs on the Log tab of the Basic page page 83 respectively IMPORTANT When VGA Quad streams 4 3 is selected for Image capture mode log lists cannot be...

Page 46: ...te When Not use is selected for SD memory card the Manual Schedule log list and the FTP trans error log list will not be displayed When H 264 1 or H 264 2 is selected for Recording format of the SD memory card the FTP trans error log list will not be displayed 3 Click the desired log type listed below Log to display the log list The log list of the selected log type will be displayed 46 Operating ...

Page 47: ...on to display the next page of the log list Note When the mouse button is held down while placing the mouse pointer on the Next page button the displayed log number will be increased When the mouse button is released the increment of the log number will stop and the log number displayed at the moment when the mouse button is released will be the top of the currently displayed page Last button Clic...

Page 48: ... When many images are saved on an SD memory card complete deletion may take several hours For example to delete 1 GB of JPEG images approx 1 hour may be needed In such a case format the SD memory card Be aware that formatting the SD memory card causes all the images to be deleted page 72 In the process of the deletion only logs will be saved and it is impossible to save images newly Do not turn of...

Page 49: ... time to display images on the Playback page Even when the size of the images saved on the SD memory card is QVGA 1280x960 or 2048x1536 the images will be displayed in VGA size on the Playback page When 16 9 is selected for the aspect ratio images will be displayed in an image capture size of 640x360 even 320x180 1920x1080 or 1280x720 is selected Therefore images may look coarse on the Playback pa...

Page 50: ...The first image will be displayed PREV IMAGE button The previous frame will be displayed and paused when this button is clicked during playback Each time this button is clicked during pausing the frame previous to the currently displayed frame will be displayed Note When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button...

Page 51: ...nd then click the OK button All All images saved at the selected time and date will be downloaded Current image Only the currently displayed image will be downloaded Download range Images in the designated range of number of images will be downloaded Note When the Cancel button is clicked in the process of the download the download will be canceled In this case images already downloaded before cli...

Page 52: ...video data recorded on the SD memory card download the desired data and save the data on the PC It is impossible to play back video data on the Playback page For this reason follow the procedure below 1 Click the time date on the log list window page 45 The message window will be displayed to ask if it is OK to start download 52 Operating Instructions 7 Playback of images on the SD memory card ...

Page 53: ...l button is clicked after the download is started it may take time to cancel the download Video data are saved in the files of approx 2 MB When the file size of video data is more than 2 MB two or more files will be downloaded It is possible to play back video data saved on the PC using such applications as QuickTime Player or Windows Media Player 1 However we are not liable for performance relati...

Page 54: ...access to cameras using the HTTPS function page 165 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and password alarm E mail information FTP server information DDNS server information etc Perform the countermeasure such as access restriction using the user authentication or access encryption using the ...

Page 55: ...configure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be displayed 3 Click the OK button after entering the user name and the password The default user name and password are as follows User name admin Password 12345 Operating Instructions 55 9 Display the set...

Page 56: ... The setup menu will be displayed Refer to page 59 for further information about this menu 56 Operating Instructions 9 Display the setup menu from a PC ...

Page 57: ...nd configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After completing each setting item click the Set button to apply them IMPORTANT When there are two or more Set and Execute buttons on the page click the respective button to the edited setting item Example A C B D When completing the setting items in field...

Page 58: ...l not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the setting items in field C 58 Operating Instructions 9 Display the setup menu from a PC ...

Page 59: ...age The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence the alarm occurrence notification and the VMD area settings can be configured on the Alarm page page 129 User mng button Displays the User mng page The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the User mng page p...

Page 60: ...rade status check and initialization of the setup menu can be carried out on the Maintenance page page 194 Privacy button Press Privacy button to hide the camera images from view temporarily and protect your privacy page 199 Camera title The title of the camera whose settings are currently being configured will be displayed Setup page Pages of each setup menu will be displayed There are tabs for s...

Page 61: ...the camera title time and date etc can be configured on this page Camera title Enter the title of the camera Click the Set button after entering the title of the camera The entered title will be displayed in the Camera title field Available number of characters 0 20 characters Unavailable characters Default WV SF448 Date time Enter the current time and date When 12h is selected for Time display fo...

Page 62: ...and date Out Does not apply summer time Auto Applies summer time in accordance with the settings for Start time date and End time date month week day of the week time Default Out NTP Time zone When NTP is clicked the NTP tab of the Server page will be displayed page 154 Start time date End time date When Auto is selected for Summer time daylight saving select the time date for the start time and t...

Page 63: ...he following area settings are configured perform the area setting again Privacy zone page 119 VMD area page 137 VIQS area page 121 Mask area page 110 If the Upside down setting is changed when a preset position is configured perform the preset position setting again page 113 Note The upside down function can be used when Ceiling is selected for Image capture mode 2M Double Panorama 16 9 1M Double...

Page 64: ...er to which the status change notification is to be sent Available port number 1 65535 Default 31004 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10669 10670 Automatic installation of viewer software Determine whether or not to install the viewer software from this camera On Installs the viewer software from the came...

Page 65: ...A Quad streams 4 3 is selected for Image capture mode SD memory cards cannot be used The settings relating to the SD memory card can be configured on this page SD memory card SD memory card Select Use or Not use to determine whether or not to use the SD memory card Default Use Operating Instructions 65 10 Configure the basic settings of the camera Basic ...

Page 66: ...e MP4 video encoding format Audio will not be recorded Default JPEG Note When H 264 1 is selected it will become impossible to transmit images with the settings of H 264 1 When H 264 2 is selected it will become impossible to transmit images with the settings of H 264 2 When H 264 1 is selected the settings for H 264 1 on the JPEG H 264 tab of the Image Audio page will be changed to the settings f...

Page 67: ...hes 50 20 10 5 and 2 when 50 is selected Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value Save trigger Select a trigger to save images on the SD memory card from the following FTP error Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function Available only for J...

Page 68: ...umber of images to be saved Image saving interval When Alarm input or Manual is selected for Save trigger select an interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Default 1fps Note When 1920x1080 is selected for the image capture size of the JPEG images to be saved 1fps cannot be selected Image saving interval Number of images to be ...

Page 69: ...play 1920x1080 640x360 320x180 Panorama Single PTZ When Quad PTZ or Single PTZ is selected for Image capture size on Live page Initial display 1280x960 VGA QVGA Double Panorama Quad PTZ JPEG When Double Panorama is selected for Image capture size on Live page Initial display 1920x1080 640x360 320x180 Double Panorama Single PTZ When Quad PTZ or Single PTZ is selected for Image capture size on Live ...

Page 70: ...he SD memory card When the Set button is clicked after selecting H 264 1 or H 264 2 in Recording format H 264 recording is displayed on the lower part of the screen Image capture size Select the image capture size from the following The options of Recording format vary depending on Image capture mode on the JPEG H 264 tab of the Image Audio page Image capture mode type Image capture mode Recording...

Page 71: ...g mode Constant bit rate H 264 images will be recorded with the bit rate selected for Max bit rate Frame rate H 264 images will be recorded with the frame rate selected for Frame rate Default Frame rate Frame rate Select the frame rate for images to be recorded from the following 1fps 3fps 5fps 7 5fps 10fps 12fps 15fps 20fps 30fps Default 30fps Note When Frame rate is selected for Recording priori...

Page 72: ...on a notification E mail will be sent to the registered addresses when the SD memory card becomes full page 141 page 142 Format To format the SD memory card click the Execute button IMPORTANT Before formatting the SD memory card it is necessary to select Use for SD memory card on the SD memory card tab of the Basic page page 65 and Off for FTP periodic image transmission on the FTP img trans tab o...

Page 73: ...omatically created in the SD memory card Recommended SD memory card Manufactured by Panasonic option SDXC memory card 64 GB SDHC memory card 4 GB 8 GB 16 GB 32 GB SD memory card 1 GB 2 GB except miniSD card and microSD card Use an SD memory card formatted compliant with the SD memory card standard at the default SD memory card images Access img Images on the SD memory card can be obtained Click th...

Page 74: ... Depending on the settings of a proxy server or a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click the OK button after entering the user name and password of the camera administrator The folder in which images are to be saved will be displayed Note When...

Page 75: ...83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1 800 2 200 2 600 3 000 1 GB 700 900 1 100 1 300 1 500 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 121 600 166 400 192 000 217 600 243 200 32 GB 60 800 83 200 96 000 108 800 121 600 16 GB 30 400 41...

Page 76: ... 2 GB 2 800 3 600 4 600 5 000 6 000 1 GB 1 400 1 800 2 300 2 500 3 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800 208 000 224 000 240 000 16 GB 67 200 86 400 104 000 112 000 120 000 8 GB 33 600 43 200 52 000 56 000 60 000 4 GB 16 800 21 600 26 000 28 000 30 000 2 GB 8 400 10 800 13 000 14 000 15 000 1 GB 4 200 5...

Page 77: ...0 2 GB 4 000 5 000 6 000 7 000 8 000 1 GB 2 000 2 500 3 000 3 500 4 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000 256 000 288 000 320 000 16 GB 80 000 112 000 128 000 144 000 160 000 8 GB 40 000 56 000 64 000 72 000 80 000 4 GB 20 000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 1 GB 5 00...

Page 78: ...2 GB 4 800 6 400 8 000 8 800 10 400 1 GB 2 400 3 200 4 000 4 400 5 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 400 358 400 384 000 409 600 16 GB 115 200 147 200 179 200 192 000 204 800 8 GB 57 600 73 600 89 600 96 000 102 400 4 GB 28 800 36 800 44 800 48 000 51 200 2 GB 14 400 18 400 22 400 24 000 25 600 1 GB 7 2...

Page 79: ...10 000 14 000 16 000 18 000 20 000 1 GB 5 000 7 000 8 000 9 000 10 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416 000 448 000 480 000 512 000 16 GB 176 000 208 000 224 000 240 000 256 000 8 GB 88 000 104 000 112 000 120 000 128 000 4 GB 44 000 52 000 56 000 60 000 64 000 2 GB 22 000 26 000 28 000 30 000 32 000 1 G...

Page 80: ... 000 17 600 20 800 22 400 25 600 1 GB 6 000 8 800 10 400 11 200 12 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200 537 600 627 200 640 000 652 800 16 GB 249 600 268 800 313 600 320 000 326 400 8 GB 124 800 134 400 156 800 160 000 163 200 4 GB 62 400 67 200 78 400 80 000 81 600 2 GB 31 200 33 600 39 200 40 000 40 ...

Page 81: ...00 26 000 27 000 28 000 30 000 1 GB 12 000 13 000 13 500 14 000 15 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 024 000 1 152 000 1 216 000 1 280 000 1 344 000 32 GB 512 000 576 000 608 000 640 000 672 000 16 GB 256 000 288 000 304 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 4...

Page 82: ... 28 800 32 800 35 200 36 000 38 400 1 GB 14 400 16 400 17 600 18 000 19 200 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214 400 4 GB 91 200 94 400 99 200 105 600 107 200 2 GB 45 600 47 200 49 600 5...

Page 83: ...ger When H 264 1 or H 264 2 is selected for Recording format and when Alarm input is selected for Save trigger only alarm logs will be saved Name of the destination directory for downloaded images Enter the name of the destination directory to which images associated with the logs are to be downloaded For example enter C alarm to designate the folder alarm under drive C Available number of charact...

Page 84: ... destination folder in the same manner as for Alarm Default On IMPORTANT When Name w o time date is selected for File name on the FTP img trans tab on the Network page FTP error log and associated images will not be saved To save them select Name w time date page 185 Note When H 264 1 or H 264 2 is selected for Recording format FTP error is unavailable When 3M Fisheye 4 3 is selected for Image cap...

Page 85: ...e the oldest log is the first to be overwritten Images Will not be saved Not use Logs Up to 1 000 logs will be kept When more than 1 000 logs are filed the older logs will be overwritten by the newer logs In this case the oldest log is the first to be overwritten When the power of the camera is turned off logs will be deleted Images Will not be saved Off Use Alarm input Logs Will not be saved Imag...

Page 86: ...r images Off Logs Up to 5 000 logs will be kept When more than 5 000 logs are filed no log will be filed newly anymore Even when available capacity of the SD memory card ran out and it is not enough to save images logs will be kept on being filed until it reaches 5 000 logs Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible Even when ...

Page 87: ... images on the SD memory card it is necessary to copy them onto the PC first page 74 Off Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images on the SD memory card it is necessary to copy them onto the PC first page 74 Other than Manual Schedule Logs Will not be saved Images Will not be saved Not...

Page 88: ...saved When available capacity of the SD memory card ran out saving of images will become impossible Other than FTP error Logs Will not be saved Images Will not be saved Not use Logs Will not be saved Images Will not be saved Off Use FTP error Logs Will not be saved Images Will be saved When available capacity of the SD memory card ran out saving of images will become impossible To display images o...

Page 89: ...configured depending on the mounting position Refer to page 10 for further information about each Image capture mode setting Ceiling 2M Double Panorama 16 9 1M Double Panorama 16 9 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 Double Panorama Quad PTZ Double Panorama Single PTZ Wall 2M Panorama 16 9 1M Panorama 16 9 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 Panorama Quad PTZ Panorama Single PTZ Ceiling Wall 3...

Page 90: ...1M Double Panorama 16 9 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 Double Panorama Quad PTZ Double Panorama Single PTZ Upside down settings can be configured on the Basic tab of the Basic page When 3M Fisheye 4 3 is selected some functions may be unavailable page 202 When VGA Quad streams 4 3 is selected some functions may be unavailable page 201 90 Operating Instructions 11 Configure the settings rela...

Page 91: ...15fps 30fps Default 5fps Note When On is selected for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolution the image quality or the number of computers concurrently accessing the camera the transmission interval may be longer than the set value If images ...

Page 92: ... PTZ QVGA 1 3M Single PTZ 4 3 Single PTZ 1280x960 Single PTZ VGA Single PTZ QVGA 2 Monitor Max 15 fps Panorama Quad PTZ Panorama 1920x1080 Quad PTZ 1280x960 Panorama 640x360 Quad PTZ VGA Panorama 320x180 Quad PTZ QVGA Panorama Single PTZ Panorama 1920x1080 Single PTZ 1280x960 Panorama 640x360 Single PTZ VGA Panorama 320x180 Single PTZ QVGA Double Panorama Quad PTZ Double Panorama 1920x1080 Quad PT...

Page 93: ...rama 1920x1080 Image quality setting Select the image quality of JPEG images for each image capture size The available resolution varies depending on the Image capture mode setting 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default 5 Normal Operating Instructions 93 11 Configure the settings relating to images and audio Image Audio ...

Page 94: ...gure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 55 page 57 94 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 95: ... image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 91 for the settings relating to JPEG images Operating Instructions 95 11 Configure the settings relating to images and audio Image Audio ...

Page 96: ...mat it is impossible to transmit H 264 images with the settings for H 264 2 In this case the settings for H 264 2 are invalidated Internet mode over HTTP Select On when transmitting H 264 images via the Internet It is possible to transmit H 264 images without changing the broadband router settings configured for JPEG image transmission On H 264 images and audio will be transmitted using the HTTP p...

Page 97: ...Panorama 1920x1080 1 Double Panorama 640x360 Double Panorama 320x180 1M Double Panorama 16 9 Double Panorama 1280x720 1 Double Panorama 640x360 Double Panorama 320x180 1 3M Fisheye 4 3 Fisheye 1280x960 1 Fisheye VGA Fisheye QVGA 1 3M Quad PTZ 4 3 Quad PTZ 1280x960 1 Quad PTZ VGA Quad PTZ QVGA 1 3M Single PTZ 4 3 Single PTZ 1280x960 1 Single PTZ VGA Single PTZ QVGA Operating Instructions 97 11 Conf...

Page 98: ...ollowing Constant bit rate H 264 images will be transmitted with the bit rate selected for Max bit rate per client Frame rate H 264 images will be transmitted with the frame rate selected for Frame rate Best effort In accordance with the network bandwidth H 264 images will be transmitted with the bit rate varying between the maximum and minimum bit rates that are set for Max bit rate per client De...

Page 99: ... occurrences shorten the refresh interval for H 264 to diminish image distortions However the refresh interval may be longer than the set value 0 2s 0 25s 0 33s 0 5s 1s 2s 3s 4s 5s Default 1s Transmission type Select the transmission type of H 264 images from the following Unicast port AUTO Up to 14 users can access a single camera concurrently Unicast port1 Image and Unicast port2 Audio will auto...

Page 100: ...2 239 192 0 21 Note Enter a multicast IP address after checking available multicast address Multicast port 3 Enter the multicast port number used to transmit images from the camera When VGA Quad streams 4 3 is selected for Image capture mode multicast port numbers can be set for each image Ch1 Ch4 Available port number 1024 50000 Only even numbers are available Default 37004 Note When audio is tra...

Page 101: ...he computer Default On 1 When the Image capture mode type is 1 Monitor Max 30 fps 1920x1080 1280x960 or 1280x720 cannot be configured for H 264 2 2 It is necessary to designate the unicast port number when Unicast port MANUAL is selected for Transmission type 3 It is necessary to designate the multicast IP address when Multicast is selected for Transmission type Operating Instructions 101 11 Confi...

Page 102: ...the right from the present position in endless mode When 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 Panorama Quad PTZ or Panorama Single PTZ with Wall is selected for Image capture mode The camera moves in the horizontal direction from the present position and rotates in the opposite direction from the 180 endpoint in endless mode The camera stops for 5 seconds at the endpoint Preset sequence When the ...

Page 103: ... the camera starts the selected operation after the end of the manual operations from the following 10s 20s 30s 1min 2min 3min 5min 10min 20min 30min 60min Default 1min Operating Instructions 103 11 Configure the settings relating to images and audio Image Audio ...

Page 104: ...uality The setup menu will be displayed in a newly opened window page 105 Preset position Click the Setup button to display the setup menus that can configure the settings relating to preset position or position adjustment of the images page 113 Privacy zone Click the Setup button to display the setup menu that can configure the settings relating to the privacy zone The setup menu will be displaye...

Page 105: ...h is used in order to adjust the image capture positions of Panorama Double panorama Fisheye and Quad stream images is displayed page 114 11 5 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image Position tab of the Image Audio page page 104 The settings relating to image quality can be configured with the setup menu display...

Page 106: ...mode Super Dynamic SD Select On or Off to determine whether or not to activate the super dynamic function Refer to the description Super Dynamic function about the super dynamic function On The super dynamic function will work Off The super dynamic function will not work Default Off 106 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 107: ... the brighter areas with an image that is set up for a clear view of the darker areas creating a final image that preserves overall detail A B C A Subject in the dark area is hard to notice B Subject in the bright area is washed out C Creates a clearer image by digitally combining images Adaptive black stretch Select On or Off to determine whether or not to activate the darkness compensation funct...

Page 108: ...sting shutter speed in the range of ELC ELC 1 30s ELC 3 100s ELC 3 120s ELC 2 100s ELC 2 120s ELC 1 100s ELC 1 120s ELC 1 250s ELC 1 500s ELC 1 1000s ELC 1 2000s ELC 1 4000s ELC 1 10000s Default ELC 1 30s Note When a faster shutter speed is selected up to 1 10000 it is possible to capture a fast moving object with less blur When a faster shutter speed is selected the sensitivity will become lower ...

Page 109: ... a location where a light source is stable Operating color temperature range is approx 2 000 K to 10 000 K Default ATW1 Note Under the following conditions color may not be faithfully processed In these cases select AWC When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low When AWC is selected click the ...

Page 110: ...the color to the default Default 16 Pedestal level Adjust the black level of images by moving the cursor When the cursor is moved to the direction images will become brighter When the cursor is moved to the direction images will be darker Click the Reset button to reset the color to the default Default 128 Close button Click this button to quit the Image adjust setup menu 11 5 2 Set mask areas Whe...

Page 111: ...1 Display the Image adjust setup menu page 104 Operating Instructions 111 11 Configure the settings relating to images and audio Image Audio ...

Page 112: ... the area again 4 Click the End button after completing masking areas The borders on the image displayed on the Image Position tab will disappear IMPORTANT The mask area may move out of alignment if the setting for Image capture mode of the JPEG H 264 tab or Upside down of the Basic tab is changed after the mask area has been configured Make sure to check the mask area 112 Operating Instructions 1...

Page 113: ...de setting containing Single PTZ or Quad PTZ is selected page 9 Specifically the following options can be selected for Image capture mode 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 Panorama Quad PTZ Panorama Single PTZ Double Panorama Quad PTZ Double Panorama Single PTZ Note Preset position can be set up to a maximum of 16 positions Only Single PTZ image is displayed Even when the image type is Quad PT...

Page 114: ...anner Quad PTZ position numbers 1 to 4 Single PTZ position number 1 The entered preset ID will be displayed next to the preset position number on the pull down menu Dwell time Select a dwell time duration the image stops for at each preset position for the preset sequence operation 5s 10s 20s 30s Default 10s Zoom buttons and Control pad buttons For information on how to perform operations refer to...

Page 115: ...ma cannot be configured In order to change the initial position change the Image capture mode type to 1 Monitor Max 30 fps select 2M Panorama 16 9 or 2M Double Panorama 16 9 for Image capture mode configure the initial position and then return the Image capture mode type to 2 Monitor Max 15 fps For Panorama images Position adjust buttons Makes fine adjustments to the display position in a counterc...

Page 116: ... will be adjusted to left or right For Double Panorama images Position adjust buttons Images are displayed adjusted to the left The top and bottom panorama images move together Images are displayed adjusted to the right The top and bottom panorama images move together Set button Saves the adjusted screen position 116 Operating Instructions 11 Configure the settings relating to images and audio Ima...

Page 117: ...Saves the adjusted screen position Set the initial position using the following steps 1 Select a stream number to adjust its image position 2 Click on the image position that you want to become the center of the image The clicked position will become the center of the image 3 Click the Set button Operating Instructions 117 11 Configure the settings relating to images and audio Image Audio ...

Page 118: ...aves the adjusted screen position IMPORTANT When the initial position setting of the fisheye image is changed it affects the initial position settings of the other image capture mode images Check the image of each image capture mode and adjust the settings of the initial position and preset position as necessary 118 Operating Instructions 11 Configure the settings relating to images and audio Imag...

Page 119: ...d Others Fisheye images are displayed Area The privacy zone will be set when an area is designated by dragging the mouse Each zone can be overlapped Privacy zones 1 2 3 and 4 can be created and they will be numbered in the order of creation Display type Select a display type of the privacy zone from the following Gray The privacy zones will be displayed in gray Off Does not display the privacy zon...

Page 120: ... of the Basic tab is changed after the privacy zone has been configured Depending on the alarm actions of Privacy action page 130 and operations of the Privacy button page 199 areas hidden in privacy zones may become visible 120 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 121: ... Single PTZ is selected for 2 Monitor Max 15 fps in the Image capture mode type VIQS is unavailable but when 2M Panorama 16 9 or 2M Double Panorama 16 9 is selected VIQS is available Additionally VIQS H 264 2 cannot be set The display images are as follows When 1 3M Fisheye 4 3 or 3M Fisheye 4 3 is selected for Image capture mode Fisheye images are displayed When 2M Panorama 16 9 1M Panorama 16 9 ...

Page 122: ...fault Off IMPORTANT Configure VIQS again if the setting for Image capture mode of the JPEG H 264 tab or Upside down of the Basic tab is changed after the VIQS is set to On Note Refer to page 123 for setting procedure of the VIQS area 122 Operating Instructions 11 Configure the settings relating to images and audio Image Audio ...

Page 123: ... of the corresponding outline Note A selectable area is limited 2 Select On Off to activate deactivate a distributed image of H 264 1 or H 264 2 3 Click the Set button This unit is updated with the setting contents Click the Delete button corresponding to the area to be deleted IMPORTANT No setting contents are determined unless the Set button is clicked To check the window after VIQS setting disp...

Page 124: ...mitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio data cannot simultaneously be transmitted and received Interactive Full duplex Both reception and transmission are simultaneously available Default Off Note Howling may be generated depending on usage conditions If howling is generated...

Page 125: ...amera using a microphone Mic Middle The volume level will become middle This setting will be applied when audio is input to the camera using a microphone Mic Low The volume level will become low This setting will be applied when audio is input to the camera using a microphone Line High The volume level will become high This setting will be applied when audio is input to the camera using the Line i...

Page 126: ...io output port PC to Camera Enter the transmission port number the port number on the camera used to receive audio data transmitted from the PC Available port number 1024 50000 Only even numbers are available Default 34004 Note The transmission port number entered for Audio output port PC to Camera will be used only when Unicast port MANUAL is selected for Transmission type page 94 When Off is sel...

Page 127: ...e 57 IP address Enter the IP address or the host name of the camera to be used for the multi screen 4 cameras can be registered as a group and up to 4 groups 16 cameras can be registered When the HTTP port number for the camera of which images are to be displayed had been changed enter as follows Operating Instructions 127 12 Configure the multi screen settings Multi screen ...

Page 128: ...using the host name it is necessary to configure the DNS settings of the PC to be used for the multi screen display Refer to the network administrator for information on the DNS setting of PCs BB HCM series cameras can register to the multi screen and display their images there Camera title Enter the title of the camera The entered camera title will be displayed on a multi screen Available number ...

Page 129: ...put Receives alarms When Alarm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is changed to Open Privacy action on alarm Uses the privacy action function as the alarm action In regards to the alarm action Privacy action on alarm settings must be configured ...

Page 130: ...a terminal that allows users to operate Open Close arbitrarily from the Live page For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller Refer to the Installation Guide for further information about input output rating of each terminal VMD alarm When clicking VMD the VMD area tab of the Alarm page will be disp...

Page 131: ...gured when Mic input Interactive Half duplex or Interactive Full duplex is selected for Audio transmission reception page 124 Internal The camera s built in mic is used External Uses the audio inputted from the mic or the line input terminal An audio cable accessory must be connected to the audio cable connector Default Internal Period of Privacy action Configure the period of the privacy action U...

Page 132: ...ot to transmit the alarm image to the FTP server Default Off Directory name Enter the directory name where the alarm images are to be saved For example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name used for the alarm image to be transmitted to an FTP server...

Page 133: ...t the capture size of images to be transmitted to the FTP server images to be attached to the alarm E mail or images to be saved to the SD memory card Image capture mode type Image capture mode Image capture size 1 Monitor Max 30 fps 2M Panorama 16 9 640x360 320x180 2M Double Panorama 16 9 When Alarm input is selected for Save trigger of the SD memory card the 1920x1080 size is also available 1M P...

Page 134: ...play 1280x960 VGA QVGA Quad stream Max 30 fps VGA Quad streams 4 3 Data cannot be sent to FTP servers 3M Fisheye Max 15 fps 3M Fisheye 4 3 When Alarm input is selected for Save trigger of the SD memory card the 2048x1536 size is available Default 640x360 Note When the Image capture mode type is 2 Monitor Max 15 fps or when 2M Panorama 16 9 or 2M Double Panorama 16 9 is selected for Image capture m...

Page 135: ...SD memory card is unavailable H 264 recording SD memory card Pre alarm Determine whether or not to perform the pre alarm recording When Use is selected approx 1 MB image data is always saved during the pre alarm recording Use Not use Default Not use Post alarm recording duration Set the duration to save image data on the SD memory card after an alarm occurrence 10s 20s 30s 40s 50s 60s 120s 180s 24...

Page 136: ...rm output terminal will be in the state to the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state Default Latch Trigger output Select Open or Close to determine whether to open or close the alarm output terminal when outputting the alarm signals Open The alarm output terminal wil...

Page 137: ...roller 13 7 Configure the VMD settings VMD area Click the VMD area tab on the Alarm page page 55 page 57 The video motion detection areas can be set on this page Up to 4 areas can be set When motion is detected in the set area it will be regarded as an alarm IMPORTANT The alarm occurrence indication button page 18 will be displayed when motion is detected by the VMD function The alarm occurrence i...

Page 138: ...anorama 16 9 or 1M Double Panorama 16 9 is selected for Image capture mode fisheye images are displayed Area When selecting a VMD area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection When VGA Quad streams 4 3 is selected for Image capture mode area settings cannot be performed The entire area of each of the 4 images becomes the VMD area Statu...

Page 139: ...formed even when detecting a subject moving over the whole screen Area No notification When Panasonic alarm protocol notification is clicked the Notification tab of the Alarm page will be displayed page 142 VMD information addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panas...

Page 140: ...the Detection area section Change areas and the settings of Detection area and Detection sensitivity as necessary 3 Click the Set button after completing the settings IMPORTANT The setting will not be applied unless the Set button is clicked 4 To invalidate the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area wil...

Page 141: ... mail notification Select On or Off to determine whether or not to provide notification by E mail according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be rec...

Page 142: ...card cannot be recognized When VGA Quad streams 4 3 is selected for Image capture mode the Diag function cannot be used Destination E mail address Enter the destination E mail address Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen To delete the registered address click the Delete button respective ...

Page 143: ... Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Note When On is selected notification of the alarm occurrence will be provided to the registered destination server addresses in order ...

Page 144: ...capacity of the SD memory card has been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination server address Enter the destination server address or host name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen To delete the registered destination server address click the Delete button respective to t...

Page 145: ...acters the colon the period the underscore _ and the hyphen Default http Example of entry http IP address of the camera colon port number or http Host name colon port number Alarm checkbox When the checkbox is checked the HTTP alarm notification will be provided upon an alarm occurrence Delete button When this button is clicked all configured information including the address user name password an...

Page 146: ...nd Notification data Make sure to enter a slash as the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to the system log Even if the Set button is clicked after deleting the contents of Notification data cgi bin comalarm cgi CMD 01 will be set HTTPS cannot be used Example When http 192 168 0 100 is set for the address and cgi b...

Page 147: ...entication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 18 users can be registered Note When user authentication has failed to pass authentication error 8 times within 30 seconds using the same IP address PC access to the unit will be denied for a while User auth Select On or Off to determine whether or not to authenticate...

Page 148: ...ollowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavailable 3 Live only Only displaying live images is available The camera setting configuration and camera control are unavailable Default 3 Live only User check From the pull down menu of User check the r...

Page 149: ...erwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 147 for further information about the access level Default 3 Live only Host check From the pull down menu of Host check the registered host can be selected and the selected host s IP address can be checked The registered IP address will be displayed with the acce...

Page 150: ... be transmitted When the Image capture mode type is 2 Monitor Max 15 fps the following settings are available Panorama Quad PTZ Panorama Single PTZ JPEG H 264 1 Panorama H 264 2 Quad PTZ or H 264 2 Single PTZ images will be transmitted Double Panorama Quad PTZ Double Panorama Single PTZ JPEG H 264 1 Double Panorama H 264 2 Quad PTZ or H 264 2 Single PTZ images will be transmitted Default JPEG Note...

Page 151: ...ge capture mode Image capture size 1 Monitor Max 30 fps 2M Panorama 16 9 1920x1080 640x360 320x180 2M Double Panorama 16 9 1M Panorama 16 9 1280x720 640x360 320x180 1M Double Panorama 16 9 1 3M Fisheye 4 3 1280x960 VGA QVGA 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 2 Monitor Max 15 fps Panorama Quad PTZ When Quad PTZ or Single PTZ is set for the Image capture size of Live page Initial display 1280x960...

Page 152: ...dress Enter the IP address or the host name of the SMTP server used to send E mails Available number of characters 1 128 characters Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen SMTP port Enter the port number to which E mails are sent Available port number 1 65535 Default 25 The following port numbers are unavailable since they are already in us...

Page 153: ... of characters 0 32 characters Unavailable characters Sender s E mail address Enter the E mail address of a sender The entered E mail address will be displayed in the From sender line of the sent E mails Available number of characters 3 128 characters Available characters Alphanumeric characters the at sign the period the underscore _ and the hyphen SSL Select On if you want to use SSL encryption ...

Page 154: ...1 32 characters Unavailable characters Password Enter the password to access the FTP server Available number of characters 0 32 characters Unavailable characters Control port Enter a control port number to be used for the FTP server Available port number 1 65535 Default 21 The following port numbers are unavailable since they are already in use 20 23 25 42 53 67 68 69 80 110 123 161 162 443 995 10...

Page 155: ...tain the NTP server address from the following Auto Obtains the NTP server address from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessary to select DHCP Auto AutoIP or Auto Advanced for Network Settings on the Network tab of the Network page page 157 NTP se...

Page 156: ...995 10669 10670 Time adjustment interval Select an interval 1 24 hours in 1 hour intervals of synchronization with the NTP server Default 1h Time zone Select a time zone corresponding to the location where the camera is in use Default GMT Greenwich Mean Time Dublin Edinburgh Lisbon London 156 Operating Instructions 15 Configure the settings of the servers Server ...

Page 157: ...FTP img trans tab 16 1 Configure the network settings Network Click the Network tab on the Network page page 55 page 57 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP address Subnet mask Default gateway when using the gateway server router HTTP port Primary DNS address Secondary DNS address when using D...

Page 158: ... DHCP function When the DHCP server is not found the IP address is automatically configured Auto Advanced Using the DHCP function network address information is referred to and an unused IP address is configured to the camera as a static IP address The configured IP address is automatically determined within the subnet mask range by the camera When the DHCP server is not found the IP address is se...

Page 159: ...or for further information about the settings of the DHCP server DNS Determine how to set the address of the DNS server by selecting Auto obtain the address automatically or Manual enter the address of the DNS server When Manual is selected it is necessary to configure the settings for the DNS When using the DHCP function it is possible to obtain the DNS address automatically by selecting Auto Ref...

Page 160: ...lt 80 The following port numbers are unavailable since they are already in use 20 21 23 25 42 53 67 68 69 110 123 161 162 443 554 995 10669 10670 59000 61000 Line speed Select the line speed for data transmission from the following It is recommended to use with the default Auto Auto Line speed will be applied automatically 100M Full 100 Mbps full duplex 100M Half 100 Mbps half duplex 10M Full 10 M...

Page 161: ...is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 196 When Enable is not displayed refer to Cannot access the camera via the Internet in the 23 Troubleshooting section page 213 Camera short cut Select whether or not to create the shortcut to the camera on the My Network Places folder Network folder when using Windows ...

Page 162: ... the CSR Certificate Signing Request will be generated To generate the CSR click the Execute button to display the CA Certificate Generate Certificate Signing Request dialog window CA Certificate CA Certificate install Installs the server certificate security certificate issued by CA Certificate Authority and displays the information of the installed server certificate To install the server certif...

Page 163: ...imum image size and transmission format FTP access to camera Select Allow or Forbid to determine whether to allow or forbid the FTP access to camera Default Forbid Bandwidth control bit rate Select the total bit rate for data transmission from the following Unlimited 64kbps 128kbps 256kbps 384kbps 512kbps 768kbps 1024kbps 2048kbps 4096kbps 8192kbps Default Unlimited Note When selecting 64kbps sele...

Page 164: ...nd address translation by using the port forwarding function of the router For further information refer to the operating instructions of the router in use Router Internet WAN Cable modem XDSL modem Address translation using the port forwarding function vvv xxx yyy zzz 50000 A 192 168 0 1 50000 Address translation using the port forwarding function vvv xxx yyy zzz 50001 A 192 168 0 2 50001 Private...

Page 165: ...plication for the approval by CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the server certificate When using the self signed certificate A B C D E Generation of the CRT key SSL encryption key page 166 Generation of the self signed certificate page 16...

Page 166: ... button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server certificate follow the requests from the CA about the RSA key size 3 Click the Execute button The generation of CRT key will be started When the generation is finished the key size and generation tim...

Page 167: ...e The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the camera address or host name 64 characters Country Enter the country name Omission is OK 2 characters Country code State Enter the state name Omission is OK 128 characters Locality Enter the locality name...

Page 168: ...e OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information Depending on the status of the self signed certificate the following are displayed Indication Description Not generated The self signed certificate are not generated Invalid Reason CA Certificate in...

Page 169: ...o button of File Download under Downloads Click the Custom Level button to open the Security Setting window and check the Enable radio button of Automatic prompting for file downloads under Downloads 1 Click the Execute button of CA Certificate Generate Certificate Signing Request The CA Certificate Generate Certificate Signing Request dialog box will be displayed 2 Enter the information of the ce...

Page 170: ...ates the CSR file in the PEM format 16 2 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For the installation the server certificate issued by CA is required 1 Click the Browse button of CA Certificate CA Certificate install The Open dialog box will be displayed 2 Select the server certifica...

Page 171: ...r certificate can be checked by double clicking the server certification file issued by CA 16 2 5 Configuration of the connection protocol 1 Select HTTP or HTTPS for Connection to determine the protocol used to access the camera HTTP Only the HTTP connection is available HTTPS Only the HTTPS connection is available 2 Designate the HTTPS port number to be used for HTTPS port Available port number 1...

Page 172: ...be displayed When the security alert window is displayed install the security certificate page 173 When On is selected for User auth the authentication window will be displayed before displaying live images for the user name and password entries IMPORTANT When the camera is accessed using the HTTPS protocol the refresh interval and frame rate of images may be lower 16 3 1 Install the security cert...

Page 173: ...net Explorer 10 Note When using Internet Explorer 7 or Internet Explorer 8 with Windows XP note that some of the displayed windows may differ from the following descriptions When using Internet Explorer 10 note that some of the displayed windows may differ from the following descriptions 1 Access the camera using the HTTPS protocol 2 When the security alert window is displayed click Continue to th...

Page 174: ...3 Click Certificate Error over the URL and click View certificates 174 Operating Instructions 16 Configuring the network settings Network ...

Page 175: ... as Administrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 right click iexplore under C Program Files Internet Explorer and select Run as Administrator Operating Instructions 175 16 Configuring the network settings Network ...

Page 176: ...5 Click Next displayed on Certificate Import Wizard Note When using Internet Explorer 10 select Store Location and then click Next 176 Operating Instructions 16 Configuring the network settings Network ...

Page 177: ...6 Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 177 16 Configuring the network settings Network ...

Page 178: ...8 Click Next 9 Click Finish 178 Operating Instructions 16 Configuring the network settings Network ...

Page 179: ...the DDNS function When activating the DDNS function using the camera either of the following DDNS services is available Viewnetcam com service Dynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation using DDNS services other than the Viewnetcam com service...

Page 180: ...era via an old global address may be invalidated after a certain period of time Either of the following services is required when accessing a camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the global address is changed Enrollment in a domain name servic...

Page 181: ...n accessing the camera via the Internet the DNS server identifies the registered global address of router or camera Access using the current global address The identified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider local addresses may be allocated In this ...

Page 182: ...ess Notification Method should be set to Normal If you cannot access the camera using the registered URL 30 minutes after registering with Viewnetcam com select Advanced In this case UPnP page 161 must be enabled for the camera and for the router Default Normal 16 4 3 Procedure to register information for the Viewnetcam com service 1 Select Viewnetcam com for DDNS and click the Set button A URL is...

Page 183: ...ervice access the Viewnetcam com website http www viewnetcam com later When Expired is displayed in the URL of Viewnetcam com in the viewnetcam settings page or the status page restart the camera after registering the Viewnetcam com service After restarting the camera check that the registered URL is displayed in the URL of Viewnetcam com of Status Viewnetcam com on the Maintenance page It is poss...

Page 184: ... to access the Dynamic DNS Update service server to check the IP address and the host name from the following 10min 20min 30min 40min 50min 1h 6h 24h Default 24h 16 4 6 When using Dynamic DNS Update DHCP Host name Enter the host name to be used for the Dynamic DNS Update service Available number of characters 3 250 characters Enter in the form of host name domain name Available characters Alphanum...

Page 185: ...mber of characters 0 32 characters Default None blank Location Enter the name of the location where the camera is installed Available number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 16 6 Configure the settings relating to the FTP periodic image transmi...

Page 186: ... trigger on the SD memory card tab images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card page 44 FTP periodic image transmission FTP When FTP is clicked the FTP tab of the Server page will be displayed page 153 FTP periodic image transmission Select On or Off to determine whether or not to transmit images using the FTP period...

Page 187: ...3h 4h 6h 12h 24h Default 1s Image capture size Select the capture size of images to be transmitted from the following Image capture mode type Image capture mode Image capture size 1 Monitor Max 30 fps 2M Panorama 16 9 640x360 320x180 2M Double Panorama 16 9 1M Panorama 16 9 1280x720 640x360 320x180 1M Double Panorama 16 9 1 3M Fisheye 4 3 1280x960 VGA QVGA 1 3M Quad PTZ 4 3 1 3M Single PTZ 4 3 2 M...

Page 188: ...ge transmission Note When VGA Quad streams 4 3 is selected for Image capture mode the schedule settings of the FTP periodic image transmission are unavailable 16 7 1 How to set the schedules 1 Check the check box of the desired day of the week of FTP image transmission schedule The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute fr...

Page 189: ...eting the settings The result will be displayed at the bottom of the window 16 7 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week Operating Instructions 189 16 Configuring the network settings Network ...

Page 190: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted 190 Operating Instructions 16 Configuring the network settings Network ...

Page 191: ...ied schedule VMD permission Video motion detection will be active only in the specified schedule Access permission Access to the camera will be allowed only in the specified schedule H 264 recording SD recording will be performed only in the specified schedule The Schedule page has only the Schedule tab Up to 5 schedules can be set Operating Instructions 191 17 Configure the settings relating to t...

Page 192: ...e assigned to the schedule from Schedule mode Off is selected at the default Off No action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule 192 Operating Instructions 17 Configure the settings relating to the schedules Schedule ...

Page 193: ...idate Access permission When selecting H 264 recording select H 264 1 or H 264 2 for Recording format on the SD memory card tab and select Schedule for Save trigger page 65 2 Select days of a week by checking the respective checkboxes 3 From the pull down menu select the start time and the end time of the schedule When not designating time check the checkbox of 24h 4 Click the Set button after com...

Page 194: ...s will be displayed in group of 100 logs each When using the SD memory card the logs will be saved even when the power of the camera is turned off When not using the SD memory card the logs will be deleted when the power of the camera is turned off Note When VGA Quad streams 4 3 is selected for Image capture mode up to 100 system logs can be saved The logs will be deleted when the power of the cam...

Page 195: ...layed 1 Contact the dealer and download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downloaded firmware 3 Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade Note...

Page 196: ...g the upgrade Except the network settings Primary server address and secondary server address DNS settings for IPv4 primary DNS server address and secondary DNS server address settings for IPv6 On Off for DHCP IP address subnet mask default gateway HTTP port HTTPS port connection protocol HTTP HTTPS CRT key server certificate UPnP setting line speed bandwidth control bit rate time date The viewer ...

Page 197: ...ept the network settings Click the Execute button to reset the settings to the default Note that the network setting preset position setting and initial position setting will not be reset It is impossible to operate the camera for about 3 minutes after the initialization Load the default HTML files setup menu Click the Execute button to reset the HTML files to the default It is impossible to opera...

Page 198: ...nd the settings including the network settings will be initialized Do not turn off the power of the unit about 3 minutes after turning on the power The notification function allows users to provide the notification of the error to the specified destination E mail address and an original alarm destination when an error such as no SD memory card insertion after the reboot or a locked SD memory card ...

Page 199: ... and E mail transfers change to black images The privacy mode can be activated and deactivated with 2 methods using the Privacy button in the setup menu and accessing the camera from a cellular phone mobile terminal as the administrator page 24 page 27 19 1 Configuring the Privacy Mode with the setup menu 1 Click the Privacy button in the setup menu The lens will be hidden 19 2 Turning the Privacy...

Page 200: ...sword if prompted Accessing the camera from a cellular phone mobile terminal as the administrator page 24 page 27 Note The privacy mode dialog is still displayed even when the lens has been hidden by the Privacy action function page 130 The setup menu can be displayed by clicking Disable Privacy Mode 200 Operating Instructions 19 Privacy Mode ...

Page 201: ...able Preset Unavailable VIQS Unavailable Alarm functions The functions relating to the JPEG and SD memory card are unavailable Alarm images are unavailable H 264 recording is unavailable when an alarm is detected VMD information addition Unavailable SD memory card recording functions Unavailable Log functions Unavailable E mail notification Notification by Alarm image attachment or Diag is unavail...

Page 202: ...he Live page cannot be accessed Mobile terminal The Live page cannot be accessed H 264 functions H 264 2 is unavailable Alarm functions Alarm images cannot be sent E mail notification Alarm image attachment is unavailable Priority stream System Unavailable FTP error Images cannot be saved on the SD memory card FTP img trans Unavailable 202 Operating Instructions 20 About function restrictions ...

Page 203: ...t displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC page 204 Settings related to the camera s network can be set from the Panasonic IP Setting Software page 206 The manuals can be installed on the PC page 205 You can also view the manuals without instal...

Page 204: ...e Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start the installation Note To uninstall the Panasonic IP Setting Software delete the shortcut icon from where you specified it to be installed the default is on the desktop during installation and the Ea...

Page 205: ...nual folder from the folder the default is C Panasonic you specified during installation 21 4 Installing the Viewer software The Viewer software Network Camera View 4S must be installed on the PC in order to display camera images On the CD launcher window click the Install button next to Viewer Software and follow the instructions displayed on the window to install the software A message is displa...

Page 206: ... after turning on the power of the camera When the effective period is set to 20min in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next to IP Setting Software from the CD launcher menu window or double click on the shortcut icon created after installing th...

Page 207: ...ware from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Network Settings button in IP Setting Software screen The Network Settings screen is displayed Enter each item and then click the Save button Note By unchecking the Wait for camera restarting checkbox ...

Page 208: ... When using a firewall including software allow access to all UDP ports 208 Operating Instructions 21 Using the CD ROM ...

Page 209: ...r The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An error occurred in the E mail function Check if the E mail settings are configured correctly Error indications relating to FTP Category Indication Description FTP server error Failed to resolve the F...

Page 210: ...ating to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server error Failed to resolve the DDNS server address from DNS The designated IP address of the DNS may be incorrect Check if the DNS settings are configured correctly The DNS server may be down Ask the ne...

Page 211: ... signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Request is complete CA Certificate Installed Installation of the server certificate is complete CA Certificate Deleted Deletion of the server certificate is complete Previous CRT key Applied Previous CRT ...

Page 212: ...gs are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error Failed to find destination of notification The IP address of the destination of notification may be incorrect Check if the IP address of the destination of notification is configured correctly The de...

Page 213: ...ping IP address of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as the camera If the firewall settings on the PC are enabled temporarily disable them before performing settings on the camera Start the Panasonic IP Setting Software confirm the camera s IP addr...

Page 214: ...in the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently used to access the camera different from the name registered for the Viewnetcam com service Access the camera again with the registered name 182 Did you access http while using the HTTPS function To...

Page 215: ...m com service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the information of the registered camera If the global address is not displayed for the IP address access the camera and register the user information for the Viewnetcam com service on the DDNS tab on the Netwo...

Page 216: ...s http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 172 Cannot access the camera from a mobile terminal Is the URL correct Or is cam missing at the end of the URL Check if the URL is entered correctly When accessing the camera from a mobile terminal it is necessary to enter cam at the end of the URL that is used for the camera ...

Page 217: ...d correct Restart the web browser and enter the password again 74 Access to the SD memory card may be failed Restart the web browser and retry to obtain images No image is displayed Is the viewer software installed on the PC Install the viewer software on a PC 3 Is the version of DirectX 9 0c or later Check the version of DirectX as follows 1 Select Run from the start menu of Windows 2 Enter dxdia...

Page 218: ... the Browsing history section on the General tab and then select Every time I visit the webpage for Check for newer versions of stored pages in the Temporary Internet Files section on the Temporary Internet Files and History Settings window The image is not being refreshed Depending on the version of your browser there might be difficulties refreshing the picture etc Installation Guide Depending o...

Page 219: ...nnot transmit audio to the camera Are the microphone and the speaker connected correctly and firmly Confirm that they are connected correctly and firmly Installation Guide Is the viewer software installed on the PC Confirm that the viewer software Network Camera View 4S is installed 3 Audio is not output from other products such as a network disk recorder or PC software package Some of the product...

Page 220: ...f Internet Explorer The Internet Options window will be displayed 2 Click the Delete Files button in the Temporary Internet Files section on the General tab The firewall function of the anti virus software may be filtering the port of the camera Exclude the port number of the camera from the list of the port numbers to be filtered by the anti virus software No indicator lights Is Off selected for ...

Page 221: ...er to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows XP is installed on the PC in use 1 Right click on the desktop and select Properties from the displayed pop up menu 2 Select Settings from Display Properties and then click the Advanced button 3 Click the Troubleshoot tab and disable ...

Page 222: ...mation bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Explorer 8 Click the information bar and select Always Allow Pop ups from This Site The dialog window saying Allow pop ups from this site will be displayed Click the Yes button The following message is displayed on the information bar This webpage wants to run the following add on WebVideo...

Page 223: ...f Internet Explorer and then click the Security tab Click Internet in the Select a Web content zone to specify its security settings section Then click the Custom Level button to open the Security Setting window Under Miscellaneous select Enable for Allow script initiated windows without size or position constraints Click the OK button When the warning window is displayed click the Yes button Imag...

Page 224: ...e failed to transmit to the FTP server by the FTP periodic image transmission function Ex img_13010101230000 jpg Image captured at the alarm occurrence Ex img_1301010123000001 jpg Image saved manually Ex img_1301010123000001 jpg Video saved at the alarm occurrence Approx 2 MB per file Ex 10000001_131224193826_A mp4 Video that was started to be recorded on December 24 2013 19 38 26 Video saved manu...

Page 225: ...Operating Instructions 225 Notes ...

Page 226: ...226 Operating Instructions Notes ...

Page 227: ...Operating Instructions 227 Notes ...

Page 228: ...For customer support call 1 800 528 6747 Three Panasonic Way Secaucus New Jersey 07094 U S A For Europe and other countries http panasonic net Importer s name and address to follow EU rules Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic System Networks Co Ltd 2013 PGQP1492ZA C0613 0 ...

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