Panasonic Workio DP-C405, Service Handbook

Page: 461 / 808

461
DP-C405/C305/C265
FEB 2008 Ver. 1.1
4.2.7.2. Printer Reports
• Conditions under which a report can be printed, or transmitted
1. Manual print
The Printer Report can be printed using the Service Mode “F9-00: Fax Service Mode” & “03 Print
Param List/Report” & “04 Printer Report” . (See sect. 4.2.4.3.)
2. Automatic transmission/printout
a. Service Alert Report
When the unit detects a Printer Error, the unit will immediately transmit the Service Alert Report to
the pre-registered Fax number, or Email address. However, the unit will not transmit the Service
Alert Report if the same error is registered on the same date in the Error Log.
b. Maintenance Alert Report
When the unit detects Low Toner, the unit can automatically transmit the Maintenance Alert Report
to the pre-registered Fax number, or Email address. Refer to the Error Code Table.
Note:
To activate the transmission of the Maintenance Alert Report, register both parameters
“01 Service Alert Fax #” & ”02 Maint Alert Fax #” .
c. Toner Order Form
When the unit detects Low Toner, the unit can automatically print the Toner Order Form with the pre-
registered order information.
d. Call Counter Report
When the printer counter reaches the pre-set number, the unit can automatically transmit the Call
Counter Report to the pre-registered Fax number, or Email address.
Note:
The Service and Maintenance Alert Reports are managed in the same manner as the normal memory
transmission (Retry, Incomplete, File List, Display while it is transmitting, Journal).
Note:
Tx (Transmission) Report: S = Service Alert Report, M = Maintenance Alert Report
Error
Code
Log
Tx
Report
Remarks
Ex-xx O S Refer to the Mechanical Error Code (E Code) Table. (Sect. 3.5.3.)
E13 Out of Toner.
Jxx Refer to the Jam Error Code (J Code) Table. (Sect. 3.5.2.)
Uxx Refer to the User Error Code (U Code) Table. (Sect. 3.5.1.)
U13 M Low Toner.