Panasonic Toughbook CF-W8EWDZZ2M Reference Manual Download Page 122

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Troubleshooting (Advanced)

Cannot input by touching the display

When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be used. Install the touchscreen driver
again. (

page 16

)

Has the touchscreen driver been properly installed?

Cannot input using the touchscreen as the tablet mode

Set [Touchscreen Mode] to [Auto] or [Tablet Mode] in the [Main] menu of the Setup Utility. (

page 103

)

Cannot point the correct position using the included stylus

Perform the touchscreen calibration. (

page 16

)

Install the touchscreen driver again. (

page 16

)

Unable to read/write to the hard disk

Your drive or file may not have been properly set.

Check if there is sufficient space on the hard disk.

Check that the account with which you are logged on has read and write permissions.

Your hard disk content may be corrupted. Contact your technical support office.

To check an internal hard disk error

Disconnect all peripheral devices, including the external display, and check a disk error. (

page 112

)

Problems with Disk and Drive

Summary of Contents for Toughbook CF-W8EWDZZ2M

Page 1: ...1 Reference Manual Personal Computer Model No CF F8 Series CF W8 Series CF T8 Series We recommend that this Reference Manual be printed ...

Page 2: ...ick Properties B Add a check mark for Start Sidebar when Windows starts and click OK Illustrations and Terminology in this Reference Manual NOTE NOTE provides a useful fact or helpful information CAUTION CAUTION indicates a condition that may result in minor or moderate injury Enter This illustration means to press the Enter key Fn F5 This illustration means to press and hold the Fn key then press...

Page 3: ...is may remedy the problem z Depending on the processing status on Windows sound may be interrupted at Windows startup You can mute the sound at startup A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound and click OK The thermal control may set the computer to hibernation if you use the computer in a high ambient temperature and use an app...

Page 4: ...d B Left Button C Right Button Function Operation Moving the Cursor CF F8 Series CF W8 CF T8 Series Move the tip of your finger lightly over the work surface Tapping Clicking CF F8 Series CF W8 CF T8 Series tapping or clicking To right click Can only be performed by clicking the right button A B C CF F8 Series CF W8 CF T8 Series ...

Page 5: ...licking CF F8 Series CF W8 CF T8 Series double tapping or double clicking Dragging CF F8 Series CF W8 CF T8 Series Two quick taps but on the second tap leaving your finger down applying pressure and moving it on the work surface or While holding down the button moving your finger on the work surface Scroll Trace a circle around the Touch Pad Î page 6 Function Operation ...

Page 6: ...e separate settings for each account regarding whether to use the Touch Pad utility or the Virtual Scrolling func tion Using the Touch Pad Utility You can scroll easily by tracing a circle on the Touch Pad NOTE z External mouse drivers cannot be used at the same time as the Touch Pad utility Î page 80 1 Make the following settings to use the horizontal scroll Once the settings have been made it is...

Page 7: ...he area that you want to scroll and tap click 4 Remove your finger from the pad then place your finger in the appropriate area to begin scrolling The finger position on the Touch Pad can be changed using the Touch Pad utility Î page 9 This explanation assumes in the default setting 1 If the horizontal scroll function has not been enabled the segment shown in the figure above A is also included in ...

Page 8: ...t be scrolled e g desktop screen if you scroll the computer may try to scroll the screen causing the cursor to freeze If this happens remove your finger from the Touch Pad and begin again this time starting from the center of the Touch Pad z For example on a screen that will only scroll horizontally even if you execute a vertical scroll the screen will scroll horizontally Vertical scroll Horizonta...

Page 9: ...tinue scrolling using any position on the Touch Pad z To scroll in the opposite direction trace a circle in the opposite direction without removing your finger from the Touch Pad 7 When you finish scrolling remove your finger from the Touch Pad Change the settings for the Touch Pad utility 1 Click on the notification area and then click Settings When is not displayed Î page 7 step1 A ...

Page 10: ...n Off If you add a check mark scroll the region where the mouse cursor is located within the active window If you remove the check mark scroll the selected region within the active window In either case if the mouse cursor is outside the active window scroll the selected region Reverse vertical scroll ing On Off You can change the direction in which the screen scrolls when you trace the Touch Pad ...

Page 11: ...ice name e g Synaptics TouchPad in Devices then click Settings 5 Click Virtual Scrolling add a check mark for the scroll functions you want to use then click OK 6 Click OK at Mouse Properties A Width of the scroll area By dragging the inner circumference of the starting area you can change the width of the scroll area A in five stages You can also change the width by sliding the Scroll acti vation...

Page 12: ...lick Exit B Click Start Control Panel Uninstall a program Touch Pad Utility and then click Uninstall to remove the program z To begin using the Touch Pad utility again A Click Start and input c util wheelpad in Start Search and then press Enter B Right click setup in wheelpad folder and click Run as administrator If there are two or more setup files right click the file whose Type is Application C...

Page 13: ...sitivity using the Touch Sensitiv ity By dragging slide bar to the Heavy Touch position the cursor will only move with a strong touch on the Touch Pad By dragging slide bar to the Light Touch position the cursor will move even with a light touch on the Touch Pad z By design the Touch Pad is to be used with a fingertip only Do not place any object on the work surface or press down forcefully with s...

Page 14: ... object i e file or icon z Touch the object i e file or icon and tap the right button of the mouse image on the display To Display the mouse image A Click Control Panel Hardware and Sound Pen and Input Devices B Click Touch and add a check mark for Show the touch pointer when I m interacting with items on the screen Functions Operation Moving the cursor The cursor is moved to the location pointed ...

Page 15: ... to the display resolution or the cursor cannot be pointed correctly with the stylus be sure to per form Tablet Calibration Î page 16 z When mouse drivers are installed e g IntelliMouse the touchscreen function may not be used z When the operation of panning only the internal LCD is performed while the display resolution is set higher than the resolution of the internal LCD the touchscreen functio...

Page 16: ...low the on screen instructions 4 Perform the touchscreen calibration below Calibrating the Touchscreen When you cannot point correctly with the stylus include calibrate the Touchscreen by following the steps below NOTE z Configure the Touchscreen for each account created z Rotate the display to 0 degree before performing the calibration Î page 18 1 Click Start Control Panel Additional Options Tabl...

Page 17: ...Only a light touch is required to operate the touchscreen Applying too much pressure may damage the surface z Do not touch the screen outside of the LCD display area The touchscreen input area is defined by the LCD display screen Touching the screen outside of the display area may result malfunctions or damage to the touchscreen z When the touchscreen becomes dirty Wipe to remove dirt by using a d...

Page 18: ...a and then select the angle You can select rotation angles of 90 180 or 270 degrees from the landscape mode NOTE z Be sure to use the above procedures to rotate the display By using the Display Rotation Tool you can change the settings of the display rotation 1 Right click on the notification area and then click Setting 2 Change the settings A Changing the key combination B Changing the angle Defa...

Page 19: ...reen Do not set the display resolution larger than the resolution of the internal LCD z If motion video is played while the display is rotated the picture may not be displayed properly or the sound may be broken up This problem can be corrected by rotating the display to 0 degree z The Touch Pad scroll function does not work while the display is rotated z If the display is rotated when the resolut...

Page 20: ...e display is switched between the internal LCD and the external display z The key combinations may not work with some applications z The pop up icon appears after logging on to Windows It may not appear in some application conditions Key Functions Pop up Icon Fn F1 Fn F2 LCD brightness Fn F1 down Fn F2 up You can select a different brightness level setting for when the AC adaptor is con nected and...

Page 21: ...mini port replicator CF VEBU08U the display switching may work differently from the above For fur ther information refer to the Operating Instructions of the mini port replicator CAUTION z Do not press any keys until the display has finished switching z Do not use this function When an external display is not connected When playing motion video such as DVD or MPEG When using the Extended Desktop _...

Page 22: ...s F5 or F6 intermittently Fn F7 Activate sleep Î page 42 __ Fn F9 Remaining battery power Î page 25 Fn F10 Activate hibernation Î page 42 __ Key Functions Pop up Icon Fn NumLk Run the ScrLk Scroll Lock function The functions differ depending on the application software __ Fn Home Lead to the last page or move the cursor to the end of the current line End __ Fn Ï Move the back page PgUp __ Fn Ð Mov...

Page 23: ... key combination A Press Fn once Locked B Press another key Lock released z When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 1 Show status on screen Displays the Fn key status on the notification area Fn is locked Fn is not locked Disable popup The Pop up icon will no...

Page 24: ... of the Setup Utility is set to Flashing the indicator will alternately become lighter and darker Flashing Î page 103 Green 1 Fully charged Red The remaining battery power is approximately 9 or less Blinking red 1 Battery pack or charging circuit may not be working properly Quickly save your data and power off your computer Remove the battery pack and disconnect the AC adaptor then connect them ag...

Page 25: ...ode ECO is enabled so overcharging is avoided There are three methods to check the remaining battery power To check the remaining battery power on the screen After logging on to Windows 1 Press Fn F9 To check the remaining battery power and remaining time using the Windows Battery Meter After logging on to Windows 1 Click or on the notification area Checking the Remaining Battery Power Display Con...

Page 26: ...time of use z The battery display may not be the same as that of Battery Meter This is not a malfunction To check the remaining battery power using the battery indicator When the power is off or in sleep or hibernation 1 CF F8 Series Close the display and confirm that the latch is locked CF W8 CF T8 Series Close the display completely 2 Disconnect the AC adaptor 3 Slide the power switch A and conf...

Page 27: ... the remaining battery power is low 6 Click OK When the remaining battery power becomes 10 Low battery level When the remaining battery power becomes 5 Critical battery level z Displays a message that the remaining battery power is low z The computer enters hibernation Charge the battery Connect the AC adaptor or replace the battery to start up the computer z Connect the AC adaptor immediately If ...

Page 28: ...at the shorter interval than approximately a month In this case cancel the Bat tery Recalibration C When the message requests shut down of Windows click Yes The Battery Recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the Battery Recalibration is finished normal charging starts CAUTION z Do not ...

Page 29: ...dure C When the remaining battery power is displayed press Enter D Follow the on screen instructions The battery pack is a consumable item and deteriorates gradually each time it is used Use effective switching of the battery s Economy Mode ECO to reduce battery pack deterioration and enable the battery pack to last a little longer Switch the battery s Economy Mode ECO in accordance with the way y...

Page 30: ...less battery discharge ends and the Economy Mode ECO indicator lights If you continue using the computer with the AC adaptor it may take about a day until the remaining battery power falls to 80 C When the confirmation message is displayed read the message on the screen carefully and click OK D Connect the AC adaptor If you do not click OK at step C the computer will go into forced sleep after abo...

Page 31: ... starts automatically when the AC adaptor is connected to the computer z Use only the specified battery pack with your computer z In sleep do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off the computer z Do not use the sleep function 2 Turn your computer over and remove insert the battery pack z To remove Slide both the left and righ...

Page 32: ...nd attach it so that the left and right projections on the new battery pack match the dents of the computer Be careful about the battery pack direction In case that the projection does not match the dents of the computer detach the battery pack once then slide it while pushing it lightly to avoid floating CAUTION z Make sure the latches are securely locked otherwise the battery pack may fall when ...

Page 33: ... the recommended values Furthermore you can set the contents of each power saving function separately which were set by switching the power plan Reduce the brightness of the internal LCD by pressing Fn F1 Î page 20 Use Sleep Hibernation When you have to leave the computer press Fn F7 to set the computer to Sleep or Fn F10 to set to Hibernation When the network communication is not working turn off...

Page 34: ... 1 When you frequently use application soft ware or peripheral devices Computer processing speed takes priority and power consumption increases Panasonic Power Management 2 Normal use Power consumption is increased or reduced when necessary Recom mended for most environments Panasonic Power Management Presentation When making a presentation Power is saved To prevent the screen from darkening durin...

Page 35: ... z When you set Windows Aero to Disabled using the Windows function this func tion is disabled Display power Saving function You can switch the setting on whether LCD refresh rate is automatically reduced to 40 Hz Enabled or not reduced Disabled when the brightness of internal LCD is set to below 20cd m2 3 while the battery is used NOTE z The screen may flicker The default setting is Disabled 60 H...

Page 36: ...nation z When set to Off the wireless LAN Wake Up function cannot be used because the wireless LAN is turned off in Sleep Set to On to use the wireless LAN Wake Up function NOTE z The setting becomes effective after restarting the computer Sound driver power saving func tion Switching the setting on whether to enter Enabled or not enter Disabled the power saving mode automatically when the sound f...

Page 37: ...o switch according to the procedure of Extension setting manual tem porary switching Only for CF F8 CF W8 Series The optical disc drive s power Switching the setting on whether to turn off the internal CD DVD drive immediately or turn off after a certain period of time 1 minute 3 minutes 5 minutes automatically Turning off automatically is not available in the following conditions z When the CD DV...

Page 38: ...switched to the set contents 1 Click on the notification area 2 Click Extension setting editing 3 Click the name of Power Plan and click the Power Plan you wish to set The current power plan is displayed Active 4 Double click the items extension settings you are going to set and then change the set tings 5 When you switch the power plan or connect disconnect the AC adaptor and you do not want the ...

Page 39: ...z Setting to active Switch the power plan z Delete Delete the power plan You cannot delete the active power plan and Windows power plans Balance Power saving High performance To delete the current power plan switch to another power plan by clicking another power plan and clicking Active z Restoring the power plan set at the factory Return all 8 power plans prepared in advance to the default values...

Page 40: ...nges Creating Your Own Power Setting 1 Click or on the notification area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create z To change the settings or to make more detailed settings above Changing the Power Plan Setting Deleting the Power Plan 1 Click or on the notification area and cli...

Page 41: ...ested to resume z Do not enter sleep or hibernation in the conditions below otherwise the data or file may be corrupted sleep or hibernation may not work or malfunction may occur in the computer or the peripheral devices When any of the hard disk drive indicator and the SD Memory Card indicator is on accessing drive or card Only for CF F8 CF W8 Series When the CD DVD drive indicator is blinking ac...

Page 42: ...power indicator blinks green sleep or goes off hibernation z It may take one or two minutes to enter sleep or hibernation z At the beep 1 immediately release the power switch After releasing the switch do not operate it until the power indi cator blinks or goes off If you slide and hold the power switch for longer than four seconds the computer will forcibly shut down and unsaved data will be lost...

Page 43: ... Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep or hibernation Wait approximately one minute Only for CF F8 CF W8 Series Operate the drive power open switch Operate the wireless switch Insert and remove the SD SDHC Memory Card z If the computer enters sleep while a USB keyboard or mouse is connected touching the USB keyboard keys or mouse wi...

Page 44: ... setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 1 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Changing When the Compute...

Page 45: ... password leave the input field empty and press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact technical support office z When running the Setup Utility do not leave and go away from your computer ...

Page 46: ...s set to Disabled but we recommend that Password on boot be set to Enabled for security reasons Note that this hard disk lock does not guarantee complete protection of data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility Î page 107 CAUTION z When starting up the computer if the message Hard disk access is prohibited by Hard Disk Lock appears run the Setup Utility and c...

Page 47: ...the disc is compatible with the selected writing speed z The quality of written data depends on the disc z Only for CF F8 Series Do not touch the handle of the computer when the CD DVD drive is being used Drive handling care z Do not expose the drive to excessive smoke that may leave a residue e g oil smoke or tobacco smoke Doing so can shorten the life of the drive lens z We recommend cleaning th...

Page 48: ... lens and disc can become dusty in some conditions It may cause malfunction in read ing or writing z The disc cover can be opened up to an angle of 60 70 Do not apply excessive force to the disc cover If you accidentally touch the disc cover causing the disc cover to open more than the degrees described above press the cover forward slowly until the stopper returns to its original position z Be su...

Page 49: ...cording quality copy protection recording equipment software that was used to create the disc etc z Before using a disc carefully read the operating handling instructions and package of the disc z If the discs are not handled appropriately they may become dirty or scratched Furthermore the writing speed may get slower and the data may not be correctly written on or read from the disc Other damage ...

Page 50: ...y wipe with a moist soft cloth from the center toward the edge then wipe again with a dry cloth to take up remaining moisture For recordable rewritable discs Use the Panasonic disc cleaner to clean these discs Do not use a cloth CD cleaners or any other such cleaners under any circumstances To clean discs How to hold a disc ...

Page 51: ...sc drive s power setting in Panasonic Power Plan Extension Utility work only when Optical Drive is set to Enabled in the Setup Utility Advanced menu z When you switch the drive power and other application software message is displayed on the notification area after the message disappears a message indicating the drive power state is displayed z When the drive power is turned off the message The MA...

Page 52: ...de the switch to the right you will hear a beep and the disc cover will open after the drive power turns on After you hear the beep it may take a few moments before the drive power turns on off or until the cover opens If the speaker is muted beeps do not sound NOTE z The Auto off setting of The optical disc drive s power in Panasonic Power Plan Extension Utility works only for the internal CD DVD...

Page 53: ...ve or removing the disc by opening the disc cover when a certain period time passes with the cover closed without setting a disc you can automatically turn the drive off Î page 37 NOTE z In the following cases the drive power will not turn off even after the time set in Auto off setting When the disc cover is open When a disc is set in the drive When an external CD DVD drive is connected Including...

Page 54: ...sing Roxio Creator LJB it will no longer be possible to write using other writing software To write using Explorer again you need to format the disc Be sure to remove the check mark from Quick Format 4 To write DVD Video mode VR mode VR mode specific software is required 5 DVD Video mode VR mode VR mode Finalize using DVD recorder Î page 63 Disc Information CD R CD RW 1 DVD RAM 2 3 4 DVD R 4 5 DVD...

Page 55: ...g For U S A and Canada 1 For Europe 2 For Southeast Asia including Hong Kong and Taiwan 3 z The region code of the drive is not set at purchase The operation depends on the DVD Video that is first played DVD Video with a specific region code The drive will automatically be set at the same region code as the DVD Video DVD Video with multiple region codes The screen to confirm the region code appear...

Page 56: ...ment 3 Raise the disc cover a little z Do not force it open any wider than about 60 70 If you accidentally do so press the cover forward slowly until the stopper returns to its original position z If the disc cover cannot open if a hand is on the disc cover or the display is closed the drive will not be accessed correctly In this case open and close the disc cover once or restart the computer Inse...

Page 57: ...h the title side of the disc B facing up insert the disc under the keyboard B Push down on the center of the disc until it clicks in place z To remove Press on the center spindle C and carefully lift up the edge of the disc B C CF F8 Series CF W8 Series B C ...

Page 58: ... Drive 5 Close the disc cover Press down the center of the disc cover position indicated CLOSE for CF F8 series position of the arrow for CF W8 series to ensure that the cover is locked CF F8 Series CF W8 Series ...

Page 59: ...orer etc until the disc is recognized by the computer z For AutoPlay CD An AutoPlay CD may start during file access depending on the status of the disc z When playing back motion video from a disc playback may not be smooth in some conditions Power saving mode If the drive is not accessed for 30 seconds the drive motor will automatically be shut down to reduce the power consumption When the drive ...

Page 60: ...sword C Click in New drive letter click the drive letter and click OK D Add a check mark for In the future do not show this message and click OK NOTE z If you use the Fast User Switching function to log on as a different user while Optical Disc Drive Letter Setting Utility is running you will not be able to start up Optical Disc Drive Letter Setting Utility form the second user account Changing th...

Page 61: ...Switch the display by pressing Fn F3 Turn off the CD DVD drive power If performing the operations described above shut down WinDVD then restart z During motion video playback do not Eject the disc Use other applications or the Command Prompt Change the settings of the screen properties Turn off the CD DVD drive power If performing the operations described above shut down WinDVD then restart z Do n...

Page 62: ...toPlay screen is displayed select Play DVD video using InterVideo WinDVD z If Windows Media Player is used for playback audio may come out neither at all nor properly since some audio codecs are not available If you maximize the video display window z You can return to the original window size by double clicking over the images If the video skips during WinDVD playback z If playback pauses or fast...

Page 63: ...u have uninstalled WinDVD accidentally z Reinstall it by following the steps below A Click Start and input c util windvd in Start Search and press Enter B Right click setup in windvd folder and click Run as administrator If there are two or more setup files right click the file whose Type is Application Follow the on screen instructions and install WinDVD z A standard user needs to enter an admini...

Page 64: ... the disc using Roxio Creator LJB For rewritable discs i e CD RW etc writing is possible using Roxio Creator LJB if all the disc contents are deleted z If you set an unused disc in the CD DVD drive Automatic playback screen may appear and then Windows for mat screen may be displayed Do not format the disc when you use Roxio Creator LJB When you write to the disc using Roxio Creator LJB start Roxio...

Page 65: ...s in FAT32 format cannot be used on Windows 95 other than OSR2 Windows NT UDF1 02 This format is supported by Windows 98 Me 2000 XP Vista and compatible with the Video mode of DVD ROM DVD R DVD RW R RW UDF1 50 Standard format for DVD RAM Data with large file sizes video or audio data can be written at high speed We recommend this format when using DVD RAM for storing data UDF2 00 2 01 This format ...

Page 66: ...UTION z If you have written using Roxio Creator LJB you cannot write using other software since the format becomes different To make this possible remove the check mark for Quick format on the format display and format the disc If you have uninstalled Roxio Creator LJB accidentally Reinstall it by following the steps below A Click Start and input c util sonic emc in Start Search and press Enter B ...

Page 67: ...JB does not operate properly we recommend carefully reading the online help file first for problems with the operating environment or operations If you still cannot troubleshoot the problem contact Sonic Solutions URL English U S http www roxio jp enu support default html English U K http www roxio jp eng support Default html French http www roxio jp fra support contact German http www roxio jp de...

Page 68: ...fter inser tion The PC Card slot or the card may be damaged or become stuck if it is forced in z Note that the PC Card removal may not be complete depending on the status of the PC Card or the device connected to the PC Card this may occur when a SCSI card is used to connect an external hard disk to the computer In such cases turn off the power from the Start menu then remove the card To insert th...

Page 69: ...cur Allowable Current 3 3 V 400 mA 5 0 V 400 mA z After repeating insertion and removal some types of card will not be recognized In this case restart the computer z If the computer freezes after resuming from sleep or hibernation remove and reinsert the card If the problem persists restart the computer z When a card is inserted power consumption increases Remove the card when it is not in use esp...

Page 70: ...s For further information refer to the instruction manual of the devices Handling and storage cautions z Store the SD SDHC Memory Card in the case after removing it from the computer z Do not Disassemble or modify the card Hit bend drop or wet the card Touch the terminals with fingers or metal object Remove the labels of the card Attach other labels or stickers to the card z Do not place the card ...

Page 71: ...er damages directly or indirectly z Do not forcibly draw out the card otherwise the slot may be damaged z Insert the card in the correct direction otherwise the card and the slot may be damaged z After resuming from sleep or hibernation do not access the SD SDHC Memory Card for approximately 30 seconds To insert the card 1 Insert the SD SDHC Memory Card with the label side facing up and with the c...

Page 72: ...72 SD SDHC Memory Card 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out CF F8 Series CF W8 CF T8 Series ...

Page 73: ...ator is connected LAN cable should be connected to the mini port replicator The LAN port cannot be used z Only for CF W8 CF T8 Series When the mini port replicator is connected an external display should be connected to the mini port replicator The external display port cannot be used z If devices connected to USB ports 2a 2b 2c does not operate In the case of devices with consumption voltage exce...

Page 74: ...annot use the simultaneous display until Windows starts up z When you use an external display or extended desktop click Display Settings and set a suitable number of colors resolution or refresh rate for each display Depending on the settings some external displays may be distorted or displayed incorrectly In this case check the refresh rate setting z When you use the simultaneous display DVD Vide...

Page 75: ...E z Only for CF F8 Series When an external display is connected to an optional mini port replicator CF VEBU08U the display switching may work differently form the above For further information refer to the instruction manual of the mini port replicator The extended desktop function allows you to use the working area across both the internal LCD and the external display You can drag an object from ...

Page 76: ...eries Set the internal LCD to the primary device when using the touchscreen The cursor will move on the primary device when you touch the internal LCD z When the application running is not shown on the display When the application is in the external display or after the application is closed in the external display there are times the application will not be shown in the display when executed the ...

Page 77: ...the mouse pointer An error may occur when resuming from the sleep or hibernation In such cases change the mouse pointer to the standard pointer with the following procedure A Click Start Control Panel Mouse B Click Pointers C Click None in Scheme then click OK ...

Page 78: ...B device To remove the device 1 Disable the USB device A Click on the notification area and select the USB device then select OK z This step is not necessary when Removing the device after turning off the computer is not displayed The device does not appear in step A 2 Remove the USB device Connecting Removing USB Devices CF F8 Series CF W8 CF T8 Series ...

Page 79: ...remove the USB device and restart the computer z If the computer enters sleep or hibernation while a USB keyboard or mouse is connected touching the USB keyboard keys or mouse will resume the computer z Some devices will not operate when connected to a USB HUB These devices must be connected directly to the USB port on your computer z When the USB device is removed and then inserted while the comp...

Page 80: ...the on screen instructions z A standard user needs to enter an administrator password 3 Click Start Control Panel Uninstall a program Synaptics Pointing Device Driver and then click Uninstall to uninstall the driver Follow the on screen instructions z A standard user needs to enter an administrator password 4 After uninstalling the driver restart the computer 5 Install the mouse driver according t...

Page 81: ... util drivers mouse setup exe and press Enter z Follow the on screen instructions 5 Restart the computer and if Synaptics Pointing Device Settings is displayed remove the check mark from Show this screen at startup and click Close 6 Click Start and input c util wheelpad and press Enter Right click setup in wheelpad folder and click Run as administrator If there are two or more setup files right cl...

Page 82: ...g the disk to a magnetic field Storing the disk in locations prone to high temperatures low pitched noise dampness or dust Applying more than one label on the disk z Confirm the contents of a floppy disk before formatting it Confirm that no important data is left on the floppy disk because all data will be erased z Use the write protect tab A This is a must for preserving important data This preve...

Page 83: ... Connect the computer and the telephone jack A using the telephone cable included B z Hold the cable so that the shape of the connector C matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Internet Dial up and change the settings as necessary NOTE z Do not enter sleep or hibernation during communications z To remove the cable press and hold the lever and p...

Page 84: ... then double click the internal modem 6 Click Power Management and add a check mark for Allow this device to wake the com puter and then click OK To set the time to return the computer to sleep The computer will enter sleep after the set time even when the communication is not completed You can avoid such uncom pleted communication if you select Never but the computer does not return to sleep afte...

Page 85: ...time to respond so set the calling time longer than normal If this is not possible on the transmission side reduce the number of rings before answering on the software that you are using to keep the com puter in idle waiting for the call ...

Page 86: ...or reception The timeout function may engage even during data transmissions causing the computer to automatically go into sleep or hibernation When not using the Wake up from wired LAN function we recommend setting Never for Put the computer to sleep and Hibernate after Î page 44 1 Turn off your computer z Do not use sleep or hibernation 2 Connect the cable Connect the LAN port A and the network s...

Page 87: ...bling the Power On by LAN function The computer automatically turns from off to on when the computer is accessed from the network server via the internal LAN port 1 Select Allow in Power On by LAN in the Advanced menu of the Setup Utility Î page 104 2 In Caution press Enter 3 Press F10 and then select Yes and press Enter 4 Log on to Windows as an administrator 5 Click Start Computer System propert...

Page 88: ...z A standard user needs to enter an administrator password 2 Double click Network adapters and double click Intel R 82567LM Gigabit Network Connection and then click Power Management 3 Add check marks for Allow the computer to turn off this device to save power and Allow this device to wake the computer We recommend you to make the above two settings ON OFF simultaneously z The computer may resume...

Page 89: ...tch to ON z In the default setting the wireless switch enables all wireless devices when it is set to ON This utility allows you to control the function of the wireless switch This utility also allows you to enable or disable wireless devices from a pop up menu in the notification area In the default setting all wireless devices are enabled The Wireless Switch Utility icon The icon appears in the ...

Page 90: ... switch was turned off the last time default When you turn on the wireless switch the on off settings that were selected when you last turned off the wireless switch will be restored 1 Click the Wireless Switch Utility icon or on the notification area and click Set tings 2 Select the setting you want to assign to the wireless switch 3 Click OK To check the wireless communication status 1 Place the...

Page 91: ...ction Disable Utility works z The utility does not automatically disable the Bluetooth connection Status indication After installation the Wireless Connection Disable Utility is automatically started after a user is logged in An icon appears on the notification area Indicates that the utility is enabled and the wireless connection is disabled since a LAN cable is connected Indicates that the utili...

Page 92: ... Wireless Connection Disable Utility to monitor the LAN port and disable wireless connection when a LAN cable is connected z Monitoring LAN Cable OFF Disables the Wireless Connection Disable Utility and enables wireless connection regardless of whether a LAN cable is connected or not z Exit Exits the Wireless Connection Disable Utility and enables wireless connection ...

Page 93: ... LAN Otherwise the hard disk data such as the shared files can be exposed to the risk of unauthorized access NOTE z Communication is established through the wireless LAN antenna A Do not block the antenna area with your hand or body z Do not use the Fast User Switching function The wireless LAN cannot perform z The transmission rate will be lower when a microwave oven is used CF F8 Series CF W8 CF...

Page 94: ...e is displayed Wireless Network Connection is already enabled D Turn on wireless LAN in the Wireless Switch Utility NOTE z You can use the following procedure instead of turning on wireless LAN in the Wireless Switch Utility A Click Start Control Panel Adjust commonly used mobility settings B Click Turn wireless on in Wireless Network When Turn wireless off is displayed the wireless network is alr...

Page 95: ...n click in the Connect to a network screen z The settings depend on the network environment For further information ask the system administrator or the person in charge of the network z If you use the stealth type wireless LAN access point which restricts automatic detection of the wireless LAN access point take the following procedure If you do not perform the procedure below you may not be able ...

Page 96: ...d is restricted by law z The Wireless Switch Utility icon or indicates the on off status of wireless LAN and or Bluetooth and or wire less WAN not the setting of IEEE802 11a z If IEEE802 11a is enabled or disabled while the computer is connected to an IEEE802 11b g access point the connec tion will be temporarily interrupted Setting the Wireless LAN Standard IEEE802 11a 802 11a ...

Page 97: ...lick Wireless Mode in Property D Select the settings in Value e g 5 802 11a g E Click OK If you turn on off 802 11a using the popup menu of Wireless Switch Utility the setting in Device Manager will be accordingly changed as below Settings in Device Manager Settings in Wireless Switch Utility When 802 11a is enabled When 802 11a is disabled 6 802 11a b g 4 802 11b g a b g is enabled b g is enabled...

Page 98: ...lay will be changed accordingly To communicate between two computers using the wireless LAN and without using an access point make the following settings on each computer z Set the network to be accessed as wireless ad hoc z Set the network names to the same name z Set the network authentication to the same authentication z When using encryption set the same encryption and the same network key on ...

Page 99: ... turn Bluetooth off Before using Bluetooth turn the Bluetooth communication on 1 Slide the wireless switch to turn on off Bluetooth z The Wireless Switch Utility icon appears in the notification area when the computer is turned ON It shows the status of Bluetooth Indicates that Bluetooth is on Indicates that Bluetooth is off Indicates that Bluetooth has been disabled in the Setup Utility z When yo...

Page 100: ...ersists restart the computer NOTE z To turn on off particular wireless devices A Click the Wireless Switch Utility icon to show the pop up menu B Select On or Off for the device you want to turn on off z The Wireless Connection Disable Utility does not automatically disable the Bluetooth connection z After resuming from sleep or hibernation the message TosBtMng has stopped working may appear Click...

Page 101: ...he Setup Utility with Supervisor Password z You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password I...

Page 102: ... Information Menu Language English Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory Hard Disk BIOS Computer information cannot be changed Embedded Controller Accumulative Operating Time Access Level ...

Page 103: ...o not attempt to replace the markings on the keys or the keys themselves Normal Replace Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though External Monitor is set External Monitor Internal LCD Optical Drive Power Only for CF F8 CF W8 Series You can set the drive power to On or Off when the comput...

Page 104: ...ore Multi Processing Disabled Enabled Intel R Virtualization Technology Disabled Enabled Intel R Trusted Execution Technology Disabled Enabled Optical Drive Only for CF F8 CF W8 Series Disabled Enabled LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make additional settings in Device Manager Î page 87 Deny Allow Wireless LAN Only for model...

Page 105: ... Series Select whether to use the function that makes the computer recognize USB keyboard USB floppy disk drive and USB CD DVD drive Enabled or not Disabled before starting Windows Disabled Enabled Boot Menu Boot Option 1 USB Floppy Disk 1 Boot Option 2 Hard Disk Boot Option 3 CD DVD Drive Boot Option 4 LAN Boot Option 5 USB Hard Disk Boot Option 6 USB CD DVD Drive Boot Option 1 USB Floppy Disk 1 ...

Page 106: ... the following menu already exists in either of the Boot Option 1 to 6 for CF F8 CF W8 Series or Boot Option 1 to 5 for CF T8 Series the boot device appears at the newly selected position by switching the positions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot...

Page 107: ...isk Lock Can be changed only when Setup Supervisor Password is set Disabled Enabled User Password Protection Protected No Protection Set User Password Can be changed only when Setup Supervisor Password is set Enter the sub menu XEmbedded Security TPM Only for model that supports TPM For information on TPM refer to the Installation Manual of Trusted Platform Module TPM Click Start input c util driv...

Page 108: ...the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XRepair Your Computer To perform system recovery tools XDiagnostic Utility To start Diagnostic Utility ...

Page 109: ...y you can click any part out of the loupe window or press and hold Alt and right click z To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE z If you execute the scroll operation while the loupe window is displayed the window directly below the loupe window will scroll vertically The loupe window will not be d...

Page 110: ...s assignment z When using the external mouse Touch Pad A Click Mouse Touch pad B Click a combination of Ctrl Alt and Shift and add the check mark Multiple keys can be combined for example Ctrl Alt C Select either Right click or Left click to use in combination with the key s selected in step B above z When using the keyboard A Click Keyboard B Click the text box and then press the key used for the...

Page 111: ...er may take some time The time required will depend on the disk capacity About the defragmentation When files have been repeatedly written or rewritten to the hard disk some files may become segmented and saved in fragments If this fragmentation continues it may take some time to read from or write to the hard disk The Disk Defragmenter is a function that sorts these fragmented files in the most e...

Page 112: ... Con sult the peripheral manufacturer z Also check the items in No response Î page 116 z If it is no longer possible to shut down Windows after installing application software click Start Control Panel Uninstall a program and remove the installed application If it is possible to shut down when the application is removed then consult the application software manufacturer z Check a disk error using ...

Page 113: ...rform reinstallation and return the hard disk to its default condition Operating Instructions Reinstalling Software When resuming from the sleep or hibernation Enter Password does not appear z Even when a password has been set in the Security menu of the Setup Utility and Password on boot is set to Enabled Enter Password does not appear when the computer resumes from the sleep or hibernation Set t...

Page 114: ...ems or if there is no external mouse connected A If an application with a high CPU usage rate is running exit this application and click Start All Programs Panasonic Touch Pad Utility B Uninstall and then reinstall the Synaptics TouchPad driver and Touch Pad utility Î page 80 When using an external mouse When using the Touch Pad z Uninstall the Touch Pad utility using the following pro cedures A C...

Page 115: ... with the computer z As a result of the physical characteristics of the touchscreen sometimes the position of the stylus does not match the position of the cursor on the screen This is not a malfunction Perform Tablet Calibration Î page 16 Some applications may not work properly z When switching to a different user with the Fast User Switching function the following problems may occur Some applica...

Page 116: ...he remaining battery power is very low the charge is approx 9 or less Connect the AC adaptor You can use the computer when the battery indicator light is orange If you do not have an AC adaptor save your data and power off your computer After replacing the battery pack with a fully charged one turn your computer on again The battery indicator is blinking z If blinking red Quickly save your data an...

Page 117: ... 13 z Make sure Touch Pad is set to Enabled on the Main menu of the Setup Utility Î page 103 z With the following procedure check that no external mouse driver is installed If it is installed it may not possible to use the Touch Pad A Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password B Double click Mice and other pointing devices If a ...

Page 118: ...rent set brightness levels for when the AC adaptor is connected and for when it is not connected Based on the settings in the default setting the screen will become darker when the AC adaptor is removed If you press Fn F2 to increase the brightness when the AC adaptor is not connected this brightness is maintained and determines the brightness next time the AC adaptor is disconnected Making the di...

Page 119: ...splay destination may be set to the external display Try changing the display destination by pressing Fn F3 If you want to switch the display destination repeatedly by pressing Fn F3 make sure that the display destination has switched completely each time before pressing Fn F3 again z The screen may become darker Press Fn F2 to make the screen brighter z The screen remains dark if the computer is ...

Page 120: ...as expected when displaying photographs or other images z We recommend disabling the Intel video driver power saving function Intel Display Power Saving Technology Î page 36 Nothing appears on the external display or the display is not correct z Check that the external display cables are correctly connected z Check that the external display is turned on z Check that the external display settings a...

Page 121: ...ights up press NumLk to disable the ten key mode and then input Only capital letters are being input z The computer may be in Caps Lock mode If Caps Lock indicator lights up press Caps Lock to disable the Caps Lock mode and then input How to input European characters ß à ç etc symbols or Euro currency sym bol is unclear z With the following procedure enter a character using the code table A Click ...

Page 122: ...ly for CF T8 Series Cannot point the correct position using the included stylus z Perform the touchscreen calibration Î page 16 z Install the touchscreen driver again Î page 16 Unable to read write to the hard disk z Your drive or file may not have been properly set z Check if there is sufficient space on the hard disk z Check that the account with which you are logged on has read and write permis...

Page 123: ...es Cannot play back TV programs recorded on a commercial DVD recorder z In order to play media other than DVD RAM they must be finalized using the DVD recorder z Check whether the DVD is supported in this computer Î page 54 Only for CF F8 CF W8 Series The CD DVD drive indicator does not light blink z Check that the disc is inserted correctly z The drive power may be turned off The drive power can ...

Page 124: ...hen a disc is inserted it is not played automatically z Remove the disc and reinsert it If an AutoPlay CD does not start after the computer resumes from the sleep or hibernation remove the disc from the drive then reinsert the disc again after a 15 second wait z Follow the procedure below A Click Start Control Panel Play CDs or other media automatically B Click right of the item you want to automa...

Page 125: ...he computer is turned off insert a pointed object e g the bent out tip of a paper clip or the tip of a pencil or ballpoint pen into the emergency hole on the bottom and then move Î page 59 The sound is not heard z Try changing the mute by pressing Fn F4 or Fn F6 z With the following procedure check that the Windows sound function is operating If it is not operating pressing Fn F5 or Fn F6 displays...

Page 126: ...rking when it not connected z If you click Start Control Panel Hardware and sound Sound Recording the microphone status is displayed as Working even if it not connected This is not a malfunction z When you connect a condenser stereo microphone to the microphone jack the computer operates normally Your peripheral does not work z Check that the drivers are installed for the connected devices A Click...

Page 127: ...e driver is supported by the operating system If you use an incompatible driver malfunction may occur z Set the Execute Disable Bit Capability to Disabled in the Advanced menu of the Setup Utility If the error is not resolved it is possible that the driver being used is not compatible with the Data execution prevention function For a driver consult the peripheral manufacturer The device will not o...

Page 128: ...ter an administrator password B Click View Resources by type When a USB device is connected an acoustic noise can be heard from the com puter z Using the following procedure set to Disabled in the USB Power Save Mode Switching Utility When the USB Power Save Mode Switching Utility is set to Disabled the computer will not operate as long on the bat tery A Click Start Control Panel Uninstall a progr...

Page 129: ... or failure in the hub unit Incorrect cable type or incorrect connection A break in the cable Cannot check the computer s MAC address z Check the computer s MAC address using the following procedure A Check that the LAN or wireless LAN is not disabled in the Setup Utility or the Device Manager B Click Start All Programs Accessories Command Prompt C Input getmac fo list v and press Enter z Insert a...

Page 130: ...isions Cannot communicate with the access point z Using the following procedure confirm whether the computer s protocol settings are correct only when using TCP IP A Click or on the notification area and click Network and Sharing Center B Click Manage network connections C Right click Wireless Network Connection and click Properties z A standard user needs to enter an administrator password D Clic...

Page 131: ...mbines both IEEE802 11g and IEEE802 11b communication speed when using IEEE802 11g may decrease z If you use a best effort type service for internet connection the communication speed may become slower than the nomi nal speed depending on the operating conditions Communications with access point are cut off z Shorten the distance between the computer and the access point and try the detection agai...

Page 132: ...t displayed z As long as it is activated the PC Information Viewer will appear in front of all other screens z If you are not an administrator Not Found is displayed and some information is not displayed z Depending on your network environment it may take about 1 minute to start up PC Information Viewer Running PC Information Viewer A Click Start All Programs Panasonic PC Information Viewer PC Inf...

Page 133: ...e extensions for known file types NOTE z You can also save a copy of the screen to a file using the following procedure Click Start All Programs Panasonic PC Information Viewer Screen Copy z At the time of purchase the computer is set so that a copy of the screen can be saved to a file by pressing Ctrl Alt F7 This setting can be changed using the following procedure A Log on to Windows as an admin...

Page 134: ...strument that is susceptible to damage Strong vibration or shock to the hard disk may result in malfunctions such as data read errors However you can reduce the risk of hard disk deterioration or data loss by observing the precautions regarding the operating environment and handling When the automatic display function for the PC Information Popup is enabled the small popup screen x Notifications A...

Page 135: ...otification area and click Check for information now B Click x Notifications About Hard Disk Usage Change the settings You can change the display conditions for information on how to use the hard disk or disable the function to display informa tion A Right click PC Information Popup icon on the notification area and click Notification settings B Click General or Hard Disk Usage and make the necess...

Page 136: ...136 PC Information Popup NOTE z When the icon is not displayed click Start All Programs Panasonic PC Information Viewer PC Informa tion Popup ...

Page 137: ...rus software commercially available Update virus definition files frequently and conduct virus checks regularly Do not use disks or programs of unknown origin Run a virus check on new programs before executing them Use Windows Firewall Update Windows In an Internet connected environment execute the Windows Update and use the latest Windows service pack or patch pro gram to update Windows on your c...

Page 138: ...e power saving function z If the power saving function sleep or hibernation is activated while communications software is used the network con nection may be interrupted or the performance may be adversely affected In this case restart the computer z In a network environment set Never for Put the computer to sleep and Hibernate after Î page 44 About Windows related files Network Connections and Co...

Page 139: ...untries Intel Core and Centrino are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth is a trademark owned by Bluetooth SIG Inc U S A and licensed to Panasonic Corporation Only for CF F8 CF W8...

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Panasonic Toughbook CF-W8EWDZZ2M, Reference Manual

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