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Troubleshooting (Advanced)
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When the computer is connected to a LAN, confirm the date and time of the server.
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This computer will not correctly recognize the date and time starting from the year 2100 A.D.
When the administrator password is forgotten
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Log on as another administrator, and delete the forgotten password.
A
Click
(Start) - [Control Panel] - [Add or remove user accounts].
B
Click the account whose password is forgotten, and click [Remove the password].
C
Click [Remove Password].
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Use a password reset disk. [Reset password] appears when you fail to input the correct password. Click [Reset password]
and follow the on-screen instructions, and set the password again.
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If you cannot remedy using the above procedures, perform reinstallation and return the hard disk to its default condition
(
⇒
Operating Instructions
“Reinstalling Software”).
When resuming from the sleep or hibernation, [Enter Password] does not appear
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Even when a password has been set in the [Security] menu of the Setup Utility, and [Password on boot] is set to [Enabled],
[Enter Password] does not appear when the computer resumes from the sleep or hibernation.
Set the Windows password with the following procedure, and make input of the Windows password required.
A
Click
(Start) - [Control Panel] - [User Accounts] and set the password.
B
Click
(Start) - [Control Panel] - [Change battery settings] - [Require a password on wakeup] - [Change set-
tings that are currently unavailable].
C
Add a check mark for [Require a password] and click [Save changes].
Windows operation is slow
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Also check the items in “Windows startup is slow”. (
)
Problems with Passwords and Messages
Problems with Operation during Use