31
Get
ting St
arted
U
seful In
formati
on
Troubleshooting
Appendix
6
When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a
problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact your
technical support office.
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is
operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall
the software.
(
Supplementary Instructions for Windows X
P)
NOTE
If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “Check
Result TEST FAILED” is displayed:
Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TEST
FAILED” is still displayed, you can assume that there is a problem with the internal RAM module.
7
After the diagnostic check is complete, click
(close), or press
Ctrl
+
Alt
+
Del
to
restart the computer.
CPE01942ZA_T8-OI_XP_M.book Page 31 Friday, November 21, 2008 10:31 AM
Summary of Contents for Toughbook CF-T8EWDTZ2M
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