32
Appendix
LIMITED WARRANTY
For U.S.A.
Panasonic Solutions Company
Laptop Computer Products - Worldwide Product Warranties
Section 1: Limited Warranty - Hardware
Panasonic Solutions Company (referred to as “Panasonic”) will repair the products listed below with new or rebuilt parts, free of
charge in the U.S.A. or other Panasonic approved location for the period specified below from the date of original purchase in the
event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser. A purchase receipt or
other proof of date of original purchase will be required before warranty performance is rendered.
Laptop Computers (CF-##) – 3 Years
•
Ultra-Mobile PC (CF-U/CF-H Series) – 3 Years
•
PDRC – LCD and Keyboard Assy – 3 Years
•
MDWD – (CF-07/CF-08) - 3 Years
•
Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase, except as excluded in
Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A battery
furnished under the warranty is covered for the remaining period of the one year warranty on the original or purchased battery.
Optional: Panasonic Toughbook Protection Plus Warranty
Any unit for which the Panasonic Toughbook “Protection Plus” warranty has been purchased will receive additional coverage for
any failure that occurs due to accidental damage. All other terms and conditions of the standard warranty apply and this additional
coverage will exist for the duration of the standard warranty period of the unit. If a four or five year Protection Plus warranty program
is purchased, coverage is extended to the end of the fourth or fifth year accordingly.
This warranty covers failures or defects that are not caused by fire, intentional acts, cosmetic damage not affecting functionality,
loss, theft, improper maintenance, modification or service by anyone other than the Panasonic National Service Center or a
Panasonic Authorized Service Provider, or damage that is attributable to acts of God. This warranty is extended solely to the
original purchaser. Maximum benefit is limited to one replacement per coverage year of the Motherboard, LCD, Storage Drive, and
Keyboard. Complete unit replacement is at the discretion of Panasonic and is limited to once during the coverage term.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an Authorized
Panasonic Wireless Integrator are covered under the warranty for the remaining warranty period of the computer in which the
modem is installed. For computers with less than three (3) months remaining on the unit warranty, the wireless modem will be
covered for a period of three (3) months from the date of installation of the modem, covering only modem replacement or modem
installation related issues.
All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless modem not approved
and activated by the carrier for use on their network is strictly prohibited and is not sanctioned or warranted by Panasonic and may
result in legal action. In addition, all modems must be approved by Panasonic as compatible with the computer hardware before
installation or use.
Panasonic’s sole responsibility for the warranty or technical support of the software required to install or operate the modem is
defined in Section 2 (Limited Software Warranty). Any attempted software installation by anyone other than a Panasonic Authorized
Wireless Integrator is not covered under warranty and may result in service charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless Integrator is strictly not
covered under the warranty and may void the computer warranty if damage results.
Options and Accessories Warranties
The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period
specified from the date of purchase or as specifically stated:
AC Adaptor / Power Cord – 3 Years
•
Memory Expansion Card (Panasonic Brand) – 3 Years
•
Car Mount Docking Station PCB or Complete Vehicle Docking Station – 3 Years
•
Desktop Dock / Port Replicator / I-O Box / Docking Cradle (like CF-08 / CF-U1) – 3 Years
•
Antenna Pass-through Cable – 3 Years
•
Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
•
Integrated Panasonic supplied options and kits including, but not limited to Wireless Modems, Media Bay Drives (Floppy,
•
CD, DVD, Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card Reader, Barcode Scanner, and Fingerprint
Readers – 3 Years or assumes warranty period of the unit in which it is installed provided the integration was performed by
Panasonic or an Authorized Integrator.
Hard Drive (separately purchased) – 1 Year
•
External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
•
Optional Battery – 1 Year
•
Battery Charger / Multi-Bay Battery Charger – 1 Year
•
Stylus Pens, Digitizer & Standard – 90 Days (physical damage excluded)
•
DFQW5523ZA̲CF-H2mk1.indb 32
DFQW5523ZA̲CF-H2mk1.indb 32
2011/06/22 14:21:12
2011/06/22 14:21:12
