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Problem
Cause
Action
My bread has risen too much.
You have used too much yeast/water.
Check the recipe and measure out the correct amount using the measuring spoon (yeast)/
cup (water) provided.
Check that excess water amount is not included in other ingredients.
You have not used enough flour.
Carefully weigh the flour using scales.
Why is my bread pale and
sticky?
You are not using enough yeast, or your yeast is old.
Use the measuring spoon provided. Check the yeast’s expiry date. (Keep in fridge)
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You will need to remove
the bread from the bread pan and start again with new ingredients.
There is excess flour around the
bottom and sides of my bread.
You have used too much flour, or you are not using enough liquid.
Check the recipe and measure out the correct amount using scales for the flour or the
measuring cup provided for liquids.
Why has my bread not mixed
properly?
You haven’t put the kneading blade in the bread pan.
Make sure the blade is in the bread pan before you put in the ingredients.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You might be able to start
the loaf again, though this might give poor results if kneading had already begun.
My bread has not been baked.
The ‘DOUGH’ option was selected.
The ‘DOUGH’ option does not include a baking process.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You can try baking the
dough in your oven if it has risen and proved.
There is not enough water and the motor protection device has activated.
This only happens when the machine is overloaded and excessive force is applied to the motor.
Visit place of purchase for a service consultation. Next time, check the recipe and measure
out the correct amount using the measuring cup provided.
You have forgotten to attach the kneading blade.
Make sure you attach the blade first (P. 12).
The kneading mounting shaft in the bread pan is stiff and does not rotate.
If the kneading mounting shaft does not rotate when the blade is attached, you will need
to replace the kneading mounting shaft unit (consult the place of purchase or contact our
Customer Care Center).
Dough leaks out of the bottom of
the bread pan.
A small amount of dough will escape through
the ventilation holes (so that it does not stop
the rotating parts from rotating). This is not a
fault, but check occasionally that the kneading
mounting shaft rotate properly.
If the kneading mounting shaft does not
rotate when the blade is attached, you will
need to replace the kneading mounting shaft
unit (from the place of purchase or contact
our Customer Care Center).
Ventilation holes
(4 in total)
(Bottom of bread pan)
Kneading mounting shaft
Kneading mounting shaft
unit
Part no. ADA29A115
The sides of my bread have
collapsed and the bottom is
damp.
You have left the bread in the bread pan for too long after baking.
Remove the bread promptly after baking.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You may try baking the
dough in your oven.
Problem
Cause
Action
The kneading blade rattles.
This is because the blade fits loosely on the shaft. (This is not a fault)
I can smell burning while the
bread is baking.
Smoke is coming out of the
steam vent.
Ingredients may have spilled on the heating element.
Sometimes a little flour, raisins or other ingredients may be flicked out of the bread pan
during mixing. Simply wipe the element gently after baking once the breadmaker has cooled
down.
Remove the bread pan from the breadmaker to insert ingredients.
The kneading blade stays in the
bread when I remove it from the
bread pan.
The dough is a little stiff.
Allow the bread to cool completely before removing the blade carefully.
Some types of flour absorb more water than others, so try adding an extra 10–20 mL of water
next time.
Crust has built up underneath the blade.
Wash the blade and its spindle after each use.
The crust creases and goes soft
after cooling.
The steam remaining in the bread after cooking can pass into the crust and soften it slightly.
To reduce the amount of steam, try using 10–20 mL less water or half the amount of sugar.
How can I keep my crust crispy?
To make your bread crispier, you could use the ‘french’ program or even bake it in the oven at
200°C (392°F)/gas mark 6 for an extra 5–10 minutes.
My bread is sticky and slices
unevenly.
It was too hot when you sliced it.
Allow your bread to cool on rack before slicing to release the steam.
TEMP appears on the display.
The unit is hot (above 40°C/105°F). This may occur with repeated use.
Allow the unit to cool down to below 40°C/105°F before using it again (‘TEMP’ will
disappear).
POWER ALERT appears on the
display.
There has been a power failure for more than 10 minutes (the plug has been accidentally pulled
out, or the breaker has been activated), or there is another problem with the power supply.
The operation will not be affected if the problem with the power supply is only momentary.
The breadmaker will operate again if its power is restored within 10 minutes, but the end
result may be affected.
0:00 appears on the display.
There has been a power failure for a certain amount of time (differs depending on the
circumstances - e.g. mains power failure, unplugging, malfunctioning fuse or breaker).
Remove the dough and start again using new ingredients.
When program is completed, the
raisin nut dispenser is opened.
The dispenser will open automatically for all programs. This is not malfunction.
When ingredients such as raisins and nuts are inserted in the dispenser on the bake only
program, ingredients will be dropped on to the cake only half side of it.
H01 appears on the display.
This is malfunction.
Consult the place of purchase or contact our Customer Care Center.
Troubleshooting
Before calling for service, please check through this section.
