11. TROUBLESHOOTING
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Symptoms
Points to be checked
Time
Time indication increases or
does not decrease
●
Time indication is approximate. Remaining time is corrected
during operation and displayed.
Operation time is longer than
the time indication.
Operation does not stop even
after the preset time.
●
The operation time may be longer if laundry is concentrated
on one side or the water supply or drainage is not good.
(Error Display "U11", "U14")
Main unit
No operation
●
Power failure?
●
Is the lid closed completely?
●
Has the power fuse blown or the breaker tripped?
●
Is the power plug inserted completely?
●
Is the water faucet turned on?
●
Did you press “Start”?
●
Is the timer preset?
Cannot change process settings
(after start-up).
●
Process settings can be changed during wash process by
pressing “Pause”. To change the program or settings after the
end of wash process, turn the power off and on again.
W
ash
No water supply
●
Is the water faucet turned on?
●
Water outage?
●
Is the water supply filter clogged with dirt?
Water is supplied in the middle
of wash process.
●
If the water level drops, water is added automatically.
●
With a large amount of laundry, water is added several times
automatically.
The water level is too high for
the amount of laundry.
●
If laundry is wet or there is water in the tub before operation,
the water level may be higher.
The water level is too low for the
amount of laundry.
●
With light clothes (of synthetic fibre, etc.), the water level may
be lower.
Rinse/Spin
Operation started with rinse, but
water is not supplied.
●
If there is no water in the tub, water is supplied after spin.
●
If there is water in the tub, water is supplied after water
discharge.
Operation suddenly changes to
rinse process in the middle of
spin.
Only spin is desired, but
operation starts with rinse.
●
If clothes are concentrated on one side of the tub, the
washing machine automatically corrects unevenness by
starting rinse process.
(Place clothes as evenly as possible.)
Irregular rotation during spin
●
The tub rotation speed is adjusted to reduce foaming during
spin.
Others
Power failure/
The breaker has tripped.
●
Operation will resume from the point where it was stopped
when the power is recovered (Auto Restart).
Water outage
●
When water supply is recovered, remove the water supply
hose, release turbid water from the faucet, and then start the
washing machine.
Cannot select the Fragrance
program.
●
If Child Lock is set, the Fragrance program cannot be
selected.
