Panasonic NA-128VG5WAU Operating Instructions & Installation Instructions Download Page 36

Page: 36 / 40

36 - Troubleshooting

Fault Checklist

Phenomena

Please confirm

Others

When power cut

occurs

•

The appliance stops running. Even if the power supply is

recovered, the appliance will not run again. Switch on the

power and restart the appliance.

A circuit breaker

trips the electricity

supply

•

The appliance stops running. After the circuit breaker is reset,

the appliance will not run again. Please identify the cause

of circuit breaker causing the power supply interruption, and

solve the problem. Afterwards, reset the circuit breaker, re-

switch on the power and restart the appliance.

When water supply

is disrupted

•

After water supply is disrupted, there may be turbid water

flowing out; remove the water-supply hose immediately, let

turbid water flow out completely from the water tap, and then

start the washing.

The displayed

contents are

unclear

•

When the appliance is set up at an outdoor location or the like,

sunlight may directly irradiate the display part, causing the

displayed contents to be unclear; this is not a fault.

NA-128VG5_New Zealand.indb 36

2015-2-6 20:30:50

Summary of Contents for NA-128VG5WAU

Page 1: ... Installation Instructions Washing Machine Domestic use Model No NA 128VG5 Thank you for purchasing this appliance For optimum performance and safety please read these instructions carefully Before connecting operating or adjusting this appliance please read the instructions completely Please keep this manual for future reference NA 128VG5_New Zealand indb 1 2015 2 6 20 30 29 ...

Page 2: ... Test run after installation 14 Preparations Before Washing 15 Using the Buttons 18 Door locking and unlocking methods 20 Adding Detergent and Other Chemicals 21 Washing Instructions Washing 23 Optional Functions 24 Preset timer 24 Individual washing functions 24 Child lock 25 Setting the buzzer 25 Programme List 26 Maintenance Maintenance 31 Cleaning the outside of the appliance 31 Cleaning the d...

Page 3: ...se of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance Do NOT place a stand or a chair close to the appliance Children may reach the control panel or climb onto or into the appliance Turn off the water supply to the appliance if it will not be used for a prolonged period such as during a holiday This is particul...

Page 4: ... This may result in malfunction electric shock or fire Keep sources of ignition such as candles or cigarettes away from the appliance They may cause a fire or damage to the appliance Keep flammable materials away from the appliance for example gasoline thinner alcohol or clothing soaked with these materials They may cause an explosion or a fire Power source and cable Unplug the mains lead when cle...

Page 5: ...household mains socket fully rated at AC 220 V to 240 V If you are not sure contact a qualified electrician ENSURE the mains plug is fully inserted into the household mains socket Otherwise a loose connection may overheat and cause an electric shock or fire Do NOT touch the mains lead or mains plug with wet hands Doing so may cause an electric shock Do NOT pull the mains lead but hold the mains pl...

Page 6: ...nce may malfunction which may result in a fire or an injury If repairs are needed contact your local Customer Service Centre Do NOT touch the laundry inside the drum until it has completely stopped as there is a possibility of injury Keep children away from the rotating drum CAUTION This describes issues which could cause injury or damage your belongings General Use Prior to use turn on the tap an...

Page 7: ...e Do NOT put any electrical equipment for example TV radio or battery charger on or near the appliance Do NOT put excessive laundry or detergent into the appliance This may cause damage to the appliance REMOVE the anchor bolts using the supplied spanner or a similar tool before installing the appliance The anchor bolts are used to transport the appliance If the anchor bolts are not removed the app...

Page 8: ...ls pins coins clips metal wires etc They may cause damage to the laundry or the appliance Do NOT use the appliance to wash waterproof sheets or clothing There is a possibility of excessive vibration or failure during the spin cycle which may result in an injury damage to the appliance or a water leak BE CAREFUL when draining hot water out of the drum BE CAREFUL not to get laundry caught in the doo...

Page 9: ...ap 4 see page 11 Water supply hose 1 see page 12 Bottom plate 1 see page 10 Detergent drawer see page 21 Door Door seal Adjustable stands see page 11 Drain filter cover see page 32 Water drain hose Mains lead Mains plug Drum Washing Spin drying tub FRONT Accessories Make sure that all accessories are supplied with the appliance NA 128VG5_New Zealand indb 9 2015 2 6 20 30 31 ...

Page 10: ...metal plates stainless steel plates of a kitchen sink or other appliances 182 582 596 465 24 845 567 Carrying the appliance The appliance must be carried by 2 or more people Start by tilting the appliance backwards One person should stand behind it holding the rear of the top panel The other person should grip the bottom stands in the front Installation of bottom plate The accessories for the bott...

Page 11: ...r Rubber may be deformed to cause pull out difficulty please contact a service agent The removed anchor bolts for transport are quite necessary for moving Be sure to hand them over to the customer For carrying again install the bolts in an order contrary to the removing order Levelling the appliance When four feet are on a floor surface the appliance must be level and stable without shaking Level ...

Page 12: ...75 cm 40 cm 0 max 100 cm 85 cm 125 cm Optimum mains water pressure is 0 03 1 0 MPa If the water pressure exceeds this value install a pressure reducing valve Water flow from the tap should be more than 5 L min Connecting the water supply hose 1 Attach one end of the hose to the water inlet on the back of the appliance and tighten the joint by hand 2 Attach the other end of the hose to the tap and ...

Page 13: ...is damaged stop use the appliance and contact a service agent of the company for replacement Water drain hose CAUTION Do not twist pull or bend the water drain hose Drain the water to a sink or wash basin Draining to a drain hose CAUTION Fix the water drain hose so that it will not come off CAUTION Do not clog the water drain outlet of the wash basin Ensure smooth water drainage Do not soak the en...

Page 14: ...ependent socket between 220 V and 240 V Test run after installation Confirm whether there is water leakage or abnormal noise and whether the water drainage is normal Conduct the following operations without laundry in the drum 1 Open the water tap 2 Close the door 3 Press the On button select the Rapid 15 programme and then press the Start Pause button Confirm the following Is there abnormal noise...

Page 15: ...so will help you choose the correct programme and temperature for each wash Clothes that are not colour fast should be washed separately Wash denim separately You should put bras with metal wires tights lace clothing and small items into a laundry net to prevent them or the appliance from being damaged Treating stains Apply stain remover to stained portions For dirt and solid stains wash lightly b...

Page 16: ...th the Wool or Delicates programme you may need to use the Extra Rinse function to remove excessive detergent from the laundry See page 19 Hanging the laundry Hang out white or light coloured wool and nylon items away from direct heat or sunlight After washing lay out wool and nylon clothes and return them to their normal shape before hanging in the shade This saves on ironing too Hang wool items ...

Page 17: ...s including cover Method for putting blankets etc into the drum 1 Fold down blankets or bedspreads into a quarter of their original size 2 Put the blanket or bedspread into the drum Fold it as shown in the following figure 6 folds while putting it into the drum Both ends of the blanket should be directed inward the drum CAUTION Do not roll blankets or bedspreads into balls or haphazardly fold them...

Page 18: ...ton to select any individual function e g Rinse and Spin or mixed multiple functions e g Wash Rinse and Rinse Spin See page 24 6 Time Touch this button to set Wash appointment and the setting can be up to 24 hours with 1 hour as unit which means that the wash is completed 24 hours later See page 24 7 Spin speed Touch this button to choose a spin speed 8 Temperature Touch this button to select wash...

Page 19: ...ns 1 hour and 18 minutes Detects the weight of the laundry at the beginning of the programme and then provides an approximate running time of the chosen programme This time displayed is only a rough estimation The actual running time of programme may vary with the amount and type of laundry the water supply pressure and the water drain conditions 11 Door locking indicator lamp If the indicator lam...

Page 20: ...e page 25 Press the Start Pause button to unlock the door during operation After about 1 minute the drum will stop and the door will be automatically unlocked However the following cases are exceptional Regarding door locking during operation 1 In high temperature state For the sake of safety even if the appliance stops temporarily at a high temperature the door cannot be opened To open the door s...

Page 21: ... Afterwards add detergent and restart the programme Detergent 1 Liquid detergent CAUTION Do not use liquid detergent in the detergent compartment in the programme with Prewash function Do not add detergent into the foam generator compartment For the Wool programme it is recommended to use neutral liquid detergent 2 Powdered detergent It is recommended to use low foam powdered detergent To prevent ...

Page 22: ... the appliance and rinse out the residue See page 31 Prewashing detergent compartment Prewashing detergent If you choose a programme with Prewash be sure to add prewashing detergent into this compartment CAUTION The amount of foam depends on the amount and type of detergent the laundry soiling degree and the temperature If you open the door of the appliance during operation there may be foam or wa...

Page 23: ...nd other settings Prewash Extra Rinse Easy Ironing Temperature Spin speed Active Foam Water level For explanation of additional functions and other settings see pages 18 19 For more details on the optional functions and settings of each programme see pages 28 29 5 Add detergent into the detergent drawer See page 21 6 Press the Start Pause button The buzzer will sound when the programme has finishe...

Page 24: ...ress the On button to start the appliance 2 Select the required programme and optional function 3 Set a preset time 4 Press the Start Pause button Cancel the preset time Press the Off button All settings will be cancelled View the preset setting After a preset time is set the indicator lamp lights up constantly To confirm the preset content you can touch any button to view it Individual washing fu...

Page 25: ...n button 2 Press and hold the Child lock button for more than 5 seconds When the screen displays CL for two seconds and a beep is given the setting is completed During child lock setting even if no washing operation is conducted the child lock indicator lamp lights up constantly 3 To deactivate press and hold the Child lock button for more than 5 seconds Two beeps are given and the child lock is d...

Page 26: ...ton programme Synthetic 4 0 kg Gentle wash for chemical fibres Mixed 8 0 kg Wash for blend fabrics e g cotton linen and synthetic fibres Wool 2 0 kg Gentle wash for hand and machine washable wool and wool blend clothes Shirts 2 0 kg Wash for shirts and women s blouses Delicates 2 0 kg Wash for underwear and machine washable silk clothes Gentler than the Wool programme Hygiene 8 0 kg Wash for infan...

Page 27: ...g Rapid wash for lightly soiled items Rapid 15 2 0 kg 15 min wash for some lightly soiled items Soak 4 0 kg Wash for heavily soiled clothes Bedding 4 0 kg Wash for large items such as blankets curtains and bedspreads Night Wash 4 0 kg Low speed spin dying to reduce noise wash for cotton and chemical fibres Tub Clean Cleaning drum use this programme together with Drum cleaning detergent sold on the...

Page 28: ...1 11 40 C 500 r min Low Cold 30 C 40 C 50 C 60 C 70 Delicates 0 41 30 C 500 r min High Cold 30 C 40 C Hygiene 1 43 1 58 90 C 900 r min Automatic 60 C 90 C 90 50 ECONAVI 1 18 2 23 Cold 1000 r min Automatic Cold 30 C 40 C 50 C 60 C 120 90 Cold Wash 1 53 2 53 Cold 1200 r min Automatic Non changeable 120 90 50 Quick 30 0 30 Cold 900 r min Medium Non changeable 90 50 Rapid 15 0 15 Cold 900 r min Medium...

Page 29: ...in 700 r min 500 r min C Non changeable C C 700 r min 500 r min High Medium Low C Non changeable C 900 r min 700 r min 500 r min High Medium Low C C 1200 r min 1000 r min 900 r min Non changeable e 1200 r min 1000 r min 900 r min 700 r min 500 r min High Medium Low e 900 r min 700 r min 500 r min High Medium Low e C 1200 r min 1000 r min 900 r min 700 r min 500 r min High Medium C 700 r min 500 r ...

Page 30: ...s selected an alarm for error may be given During washing the Extra Rinse and Easy Ironing functions can be changed Once the rinsing process is started the setting cannot be changed Change settings during washing Once the washing is started the functions other than Spin Speed Extra Rinse and Easy Ironing cannot be changed to change them switch off the power and then re switch on it During washing ...

Page 31: ...detergent drawer 2 Pull it out while pressing the middle tab 3 Pull laterally by both thumbs with proper force as shown by the small arrows in the figure and push the softener cover upwards by the thumbs to remove it from the detergent drawer 4 Wash out the residual detergent with water Use a piece of cloth to wipe the water from the detergent drawer 5 Press the softener cover down to its original...

Page 32: ...ive the drain water 3 Pull out the pump hose and remove the hose stopper so that the water flows out Hose stopper Pump hose Drain filter 4 After the water is drained completely turn the drain filter anticlockwise to unscrew it And then pull it out Be careful to unscrew the drain filter There may be more water drained This is normal 5 Remove any lint and debris 6 Replace the drain filter 7 Reinsert...

Page 33: ...nce Use a small brush for example a toothbrush 7 Reconnect the water supply hose turn on the tap and check whether there is water leak Preventing a frozen water supply hose If your appliance is delivered in freezing weather conditions after installation leave it at room temperature for 24 hours before using This will ensure that the water supply and water drain hoses and internal connection hoses ...

Page 34: ...e mid way If the water level falls water will be automatically replenished When the amount of the laundry is large water may be automatically replenished several times Water is drained mid way If there is too much foam water drain water supply operations may be conducted repeatedly to remove the foams Detect foam Rinse spin No water flows into the appliance during rinsing process If there is no wa...

Page 35: ... the appliance will automatically supply water at this moment foam clean cannot be performed To prevent foams from overflowing Powdered synthetic detergent should not be directly added into the drum Be sure to add it into the detergent drawer The foaming degree may be influenced by water quality water temperature and water level Softener overflows If the softener added has exceeded the Max level o...

Page 36: ...ing the power supply interruption and solve the problem Afterwards reset the circuit breaker re switch on the power and restart the appliance When water supply is disrupted After water supply is disrupted there may be turbid water flowing out remove the water supply hose immediately let turbid water flow out completely from the water tap and then start the washing The displayed contents are unclea...

Page 37: ...haking or is it placed on a tilt floor surface Unable to supply water Is the water tap opened Are the tap water pie and water supply hose frozen Is the water supply disrupted Is there dirt on the filter in water supply valve Page 33 When a sign with H such as H01 appears beep does not sound Disconnect the mains plug and contact a service agent of our company After the fault is eliminated open the ...

Page 38: ... human health and the environment which could otherwise arise from inappropriate waste handling Please contact your local authority for further details of your nearest designated collection point Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Information on disposal in other countries outside the European Union This symbol is only valid in ...

Page 39: ...High 8 kg 0 36 kWh 97 L 2 23 40 C High 8 kg 1 25 kWh 97 L 2 38 Cold Wash Cold High 8 kg 0 40 kWh 80 L 2 53 1 The power water consumption and time indicated in the table may vary depending on variations in pressures water hardness and temperatures room temperatures types and amounts of laundry voltage fluctuations and functions to be used 2 Cotton Eco 40deg 1200 r min is for normally cotton soiled ...

Page 40: ...umption Off mode Left On mode 0 2 W Maximum spin speed 1200 r min Product weight 65 kg Maximum mass of dry cloth 8 kg Product dimensions 596 mm W 567 mm D 845 mm H Water consumption Refer to Power and Water Consumption Pressure of tap water 0 03 1 MPa http panasonic net Panasonic Corporation 2015 Printed in China March 2015 NA 128VG5_New Zealand indb 40 2015 2 6 20 30 51 ...

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