Time
Problem
Cause/Solution
The time is not correct.
•
In the Web user interface, you can set NTP
synchronization and DST (Summer Time) control to adjust
the time automatically (
®
see
•
If the time is still incorrect even after setting NTP
synchronization, check the firewall and port forwarding
settings on the router (
®
see
Error Codes
When a system error occurs, an error code is displayed on the unit.
Error code
Probable Cause
Solution
10001
MAC address error
Consult your network administrator or phone system
dealer.
11001–11006
Device error
Consult your network administrator or phone system
dealer.
21001
IEEE 802.1X
authentication error
(KX-UT248 only)
Consult your network administrator or phone system
dealer.
90001
•
Transmission error
•
Unit not registered
•
Check network settings.
•
Check that settings are correct for registration to the
SIP server.
Checking the Status of the Unit
You can check the status of the unit by using Web user interface programming (
®
) or by looking at system logs (
®
) sent from the
unit.
To check the setting status in the Web user interface
1.
Click the
[Status]
tab, and then click
[Network Status]
to check the network settings.
2.
Check the status displayed.
3.
Click
[VoIP Status]
to check the VoIP settings.
4.
Check the status displayed.
To send the system logs of specified events to the syslog server
1.
Set the following parameters to specify your PC (Windows, Linux
®
operating system, etc.) as the syslog
server:
–
SYSLOG_ADDR
: Specifies the IP address or FQDN of the syslog server.
–
SYSLOG_PORT
: Specifies the port number of the syslog server.
2.
Set the following parameters to log specific events:
–
SYSLOG_EVENT_SIP
: Logs SIP-related syslog events.
–
SYSLOG_EVENT_CFG
: Logs syslog events regarding configuration.
290
Administrator Guide
Document Version 2012-06
8.1 Troubleshooting
Summary of Contents for KX-UT248-B
Page 32: ...32 Administrator Guide Document Version 2012 06 1 2 2 Firmware Update ...
Page 282: ...282 Administrator Guide Document Version 2012 06 6 3 1 Flexible Button Settings ...
Page 286: ...286 Administrator Guide Document Version 2012 06 7 4 Local Firmware Update ...
Page 292: ...292 Administrator Guide Document Version 2012 06 8 1 Troubleshooting ...
Page 293: ...Section 9 Appendix Document Version 2012 06 Administrator Guide 293 ...
Page 297: ...Index Document Version 2012 06 Administrator Guide 297 ...
Page 305: ...Document Version 2012 06 Administrator Guide 305 Notes ...