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Panasonic KX-TVA50, Manager'S Manual

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Document Version  2.1  2010/01

Manager’s Manual

Voice Processing System

Model No.    

KX-TVA50

KX-TVA200

Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual for future use.

KX-TVA50/KX-TVA200: Version 2.1 (Main Software Version 2.50 or later)

Summary of Contents for KX-TVA50

Page 1: ...g System Model No KX TVA50 KX TVA200 Thank you for purchasing a Panasonic Voice Processing System Please read this manual carefully before using this product and save this manual for future use KX TVA...

Page 2: ...estions on how to train subscribers to use the VPS and its features on a daily basis For detailed information subscribers should refer to the Subscriber s Manual 2 System Manager s Guide This section...

Page 3: ...12 2 7 Broadcasting Messages 13 2 8 Changing the System Manager s Password 14 3 Message Manager s Guide 15 3 1 Logging in to the Message Manager s Mailbox 15 3 2 Managing the General Delivery Mailbox...

Page 4: ...in his or her mailbox without incurring telephone charges Note however that Toll Saver features are available only with certain integration types For more information refer to 5 17 Assigning Your Tel...

Page 5: ...messages will be played automatically The System Manager can listen to them continuously without listening to the system prompts This feature is only available when Autoplay New Message is activated...

Page 6: ...o accept a Subscriber s Name 1 1 to change the current setting 2 Record the subscriber s name 3 2 to accept b Extension Number 1 1 to change the current setting 2 Enter the subscriber s extension numb...

Page 7: ...ger password using KX TVA Maintenance Console After the password is reset if the System Administrator has set Default Password for New Mailboxes to Enable the password will be set to the default passw...

Page 8: ...orry this function is not available 1 Log in to the System Manager s mailbox See 2 1 Logging in to the System Manager s Mailbox 2 4 2 3 Enter the Class of Service Number 1 64 4 Follow the steps below...

Page 9: ...or Require 4 to accept the current setting then go to the next parameter 2 4 to accept Caller ID Callback 1 1 to change the current setting enable or disable 2 2 to accept Remote Call Forward to Outsi...

Page 10: ...rrent setting then go to the next parameter 2 Enter the warning threshold 1 60 min or 0 None 3 2 to accept VM Menu 1 1 to change the current setting enable or disable 2 2 to accept Personal Greeting f...

Page 11: ...this setting The System Administrator and Message Manager are also able to set the clock If the start and end dates for daylight saving time are programmed the VPS automatically adjusts the time for...

Page 12: ...s will be handled by the Call Service assigned to the break mode regardless of the time of day PBX Control Mode The VPS will switch time modes according to when the PBX changes time modes and incoming...

Page 13: ...g 2 to accept 11 Select the desired setting entry 1 to set Voice Mail Service then go to step 13 2 to set Automated Attendant Service then go to step 13 3 to set Custom Service 4 to set Interview Serv...

Page 14: ...hen go to step 14 9 Enter the desired delivery time then 10 1 for AM 2 for PM This option may not be available if the VPS is programmed to use 24 hour time 11 Enter the day of the month for delivery t...

Page 15: ...COS settings of the Message Manager If there are new messages in the mailbox the messages will be played automatically The Message Manager can listen to them continuously without listening to the sys...

Page 16: ...Setting Up Message Waiting Notification The VPS can notify the Message Manager when unplayed messages are waiting in his or her mailbox by turning on the message waiting lamp and or calling an externa...

Page 17: ...strator must first assign a destination number to the desired device 1 Log in to the Message Manager s mailbox See 3 1 Logging in to the Message Manager s Mailbox 2 2 2 3 Enter the device number 1 3 I...

Page 18: ...lephone number with an outside line access number to seize an outside line When connected to the KX TD500 or a KX TDE or KX TDA series PBX the maximum number of characters allowed to be entered is 24...

Page 19: ...o the announcement or music while they are on hold Note If the VPS is being programmed via KX TVA Maintenance Console the Message Manager cannot record any messages The VPS will announce Sorry this fu...

Page 20: ...is Caller ID number go to step 6 Press 2 to accept or 3 to erase the current name then go to step 4 6 1 to end recording 7 2 to accept 8 Repeat steps 4 7 to record names for other Caller ID List numbe...

Page 21: ...you will hear Call forwarding accepted or Call forwarding is canceled as appropriate Note If the VPS announces Call forwarding not accepted Please check the destination number the forwarding setting h...

Page 22: ...oice Processing System It is possible to record the prompts you wish to modify on your computer in wav format and upload them to the VPS For more information consult your System Administrator Prompts...

Page 23: ...Enter the first 3 or 4 letters of the person s first or last name 912 To make this message urgent press 1 AA Prompts Prompt No Modifiable Prompts 541 Please enter your party s extension 1078 You have...

Page 24: ...material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasoni...

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